Recepcionista

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.El Rol de Sous Chef en Banquetes: Actualmente tenemos una oportunidad para un/a Sous Chef talentoso/a y creativo/a que se una a nuestro equipo, reportando directamente al Chef de Banquetes. Nuestro/a Sous Chef de Banquetes ideal: Asistirá al Chef de Banquetes en cualquier tarea relacionada con la operación diaria del departamento. Seguirá las nuevas directrices de Alimentos y Bebidas de Four Seasons para crear eventos memorables para nuestros huéspedes. Proporcionará un servicio agradable, eficiente y profesional siguiendo los estándares de Four Seasons Hotels and Resorts. Estará enfocado/a en el desarrollo del equipo, aportando su toque personal y añadiendo un enfoque creativo a todas nuestras experiencias en la cocina. Manejará todos los alimentos y productos utilizando los procedimientos correctos de higiene y sanidad de acuerdo con las regulaciones de salud locales. Seleccionará, capacitará, evaluará, liderará, motivará, entrenará y disciplinará a todos los empleados en la Cocina de Banquetes para asegurar que se cumplan los estándares culturales y fundamentales establecidos; actividades diarias y planificación operativa. Trabajará con el equipo de ventas y catering o de banquetes del hotel en la planificación de menús, banquetes, fiestas y otros eventos especiales. Controlará los gastos laborales y operativos a través de una programación efectiva, presupuestos, decisiones de compra y control de inventarios. Nuestro/a Sous Chef de Banquetes ideal tendrá: Tres años de experiencia previa en gestión culinaria, preferiblemente en una cocina de banquetes de alto volumen. Capacidad para realizar múltiples tareas en un entorno de alto volumen y exigente, con habilidades sólidas para resolver problemas y manejar situaciones difíciles. Deseo de mejorar continuamente la experiencia culinaria de los huéspedes de banquetes o eventos, y de interactuar directamente con los huéspedes/clientes. Capacidad para operar equipos informáticos y otros sistemas informáticos de alimentos y bebidas. Capacidad para operar y utilizar equipos y herramientas de producción culinaria. Se requiere un horario flexible con capacidad para trabajar días de semana, fines de semana, días festivos y turnos nocturnos. Department: F&B kitchen About you Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

About the job SALES MANAGER - W BARCELONA POSITION PURPOSE Responsible for the Spanish, Italian and French markets. The role is in charge of developing and maintaining key Mice, High-end leisure, Special corporate (Groups & Transient), Wholesales and Entertainment accounts through attendance at travel and related industry meetings, trade shows, personal sales calls and sales blitz actions. The person is highly motivated, organized, and enjoys interacting with guests. This position requires a high degree of self motivation and the ability to work unsupervised using own initiative. Monitoring and Follow up of Sales Strategies within the mentioned different segments, focusing on MICE and Transient Leisure and Special Corporate. Assisting the Head of External Sales in the preparation of account sales strategies and sales intensity plans. Proactively uncovering new prospects and maximizing conversion of business in line with Hotel‘s budgetary goals. Ensuring the maintenance and the development of contracted accounts in all mentioned segments. The responsibilities include maintaining relationships with key accounts and sourcing new business opportunities. The Sales Manager is required to solicit group & corporate business through telephone solicitation, outside sales calls, site inspections. Conduct Site Inspections and organizes Familiarization Trips whilst assisting with projects and reports. Participate in daily departmental meeting, trainings and other sales related meetings as required. Works with other departments within the hotel and key contacts at Marriott International Global Sales Office locations to provide quality service to customers. Develops and maintains knowledge of market trends, competition set and customers. Forms part of the External (proactive) sales team. Supervises and trains the trainees. ESSENTIAL FUNCIONS: • Under the guidance of the Head of External Sales, responsible for maximizing Rooms / F&B / Conference and Banqueting business. • Proactively uncovering new prospects and maximizing conversion of business in line with the Hotel‘s budgetary goals. • Looks after Corporate and MICE market segments, including Yieldable contracting. • Build long lasting relationships with existing and new customers to enable future bookings. Attend activities including sales calls, events, FAM trips, trade shows… • Responsible for the contracting of business and achieving the expectations set in the corresponding segments. • Responsible for MarRFP program and all contracting process. • Develops/maintains knowledge of market trends, competition and customers. • Maintains Company Brand Standards within the hotel. • Hit all personal goals. • Assists the Head of External Sales in the creation and implementation of sales plans and strategies that ensure positive results. • Creates and develops special events and sales blitzes to provide exposure for the hotel to potential clients. Attends trade shows and major market events to promote new business and increase sales opportunities for the hotel. • Understands local, national and international corporate markets – competitors’ strengths and weaknesses, business trends, supply and demand – and know how to sell against them. • Executes the brand’s customer service standards throughout the sales process. • Ensures understanding within the proactive sales team of the strategies and effective implementation for each segment. • Develops strong partnerships with international organizations and companies to further increase brand/product awareness and develop new opportunities. • Builds Relationships with the following: Internal: Marriott GSO, On-property teams and administrative support staff. External: Customer/Client Base in international markets. • Assists Head of External Sales in the preparation of the travel plan and budget. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Department: Marketing About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.

About the job Company Description We are looking for an Assistant Front Office Manager to join us at The Hoxton, Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.En Four Seasons Hotel Madrid estamos buscando un/a camarero/a para formar parte de nuestro equipo de Room Service en el turno de noche. Esta posición, perteneciente a la división de Alimentos y Bebidas, tiene como misión principal ofrecer un servicio excepcional a nuestros huéspedes. Las responsabilidades del puesto incluyen: · Anotar las comandas, servir los pedidos, preparar (si fuese necesario) las comandas de comida y bebida, todo ello según los estándares de Four Seasons y de manera eficiente, cortés y profesional. · Conocer la oferta de comida y bebida, siendo capaz de realizar sugerencias a los clientes. · Anticiparse a las necesidades de los clientes. · Asumir la responsabilidad de las peticiones y quejas de los huéspedes, buscando en todo momento su satisfacción, ofreciendo un servicio y gestión excepcionales. · Limpiar y mantener organizadas los carritos de Room Service, así como las zonas de preparación de alimentos y bebidas. · Brindar a los clientes un servicio agradable, eficiente y profesional de acuerdo con los estándares de Four Seasons. · Realizar las tareas indicadas por el assistant manager y por el manager del departamento. Nuestro/a candidato/a ideal: Buscamos candidatos/as orientados a la excelencia en el servicio, y que sean grandes trabajadores en equipo. Nuestro/a candidato/a ideal tendrá experiencia previa en el área de Alimentos y Bebidas, preferiblemente en Room Service. Es requisito fundamental ser capaz de trabajar en un ambiente dinámico, adaptándose y anticipándose a las necesidades de los clientes. El/la candidato/a debe dominar el Castellano, así como el Inglés. Department: F&B service About you Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. Job Responsibilities RECEPTION · Receiving patients, consulting with members of practice team · Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional · Register new patients, checking all details for accuracy and enter on computer registration link · Taking messages and passing on information Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers GENERAL ADMINISTRATION · Processing and distributing paper correspondence received into practice · Process outgoing mail – taking to post office and logging in post book · Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Keeping the reception area, notice boards, leaflet etc. tidy and presentable Cover sickness/annual leave and work reasonable overtime when required. Perform any other relevant and reasonable duties that may be requested by the Practice Manager, reception manager or partners. Undertake statutory and mandatory training as required. To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and quality manner. To make appointments, bookings and admissions as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To assist with the gathering of information re QOF, Audits, Enhanced service data when required. To provide cover for members of the team during periods of sickness and annual leave. Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Scanning duties Scan patient-related documents onto their medical record using read codes as agreed by the clinical team Add any additional information about the source of the document Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures. APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. · Deal with home visit requests, carefully noting all details

Job Description Location:London (SITE ORIENTED) Type: Permanent Duration: Long Term Salary: 18-24k About Scrumconnect Consulting: Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. The Role: As an Property Management, you will be a vital part of our property management team, gaining hands-on experience while working closely with tenants, contractors, and property owners. This is an exciting opportunity to learn the ins and outs of property management while developing your skills in a supportive, dynamic environment. Key Responsibilities: Assist in the day-to-day management of our property portfolio, including maintenance, inspections, and tenant communications. Build and maintain strong relationships with tenants, addressing queries and concerns under the guidance of senior team members. Coordinate with contractors and service providers for property maintenance and repairs. Ensure compliance with health and safety regulations and other legal requirements. Support with managing lease agreements, tenant screenings, and move-ins/move-outs. Assist with financial tasks such as rent collection, budgeting for property operations, and expense management. Contribute to strategies that maximize occupancy and rental income. Stay updated on market trends and provide recommendations to the team for property improvements. Requirements: A keen interest in property management and real estate. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Willingness to learn and adapt in a fast-paced environment. Basic proficiency in Microsoft Office Suite and a desire to learn property management software. Preferred Qualifications: Previous experience or exposure to property management, real estate, or related fields (e.g., internships, part-time roles) is a plus, but not required. Min 2 years experience, in an office and familiar with Microsoft office packages. Enthusiasm for learning about local property laws and regulations. A valid driver’s license for travel between High Wycombe, Maidenhead, Slough and Staines What We Offer: A structured apprenticeship program with on-the-job training, mentoring, and development opportunities. A dynamic and supportive work environment with opportunities for professional growth. Competitive salary and benefits package. Flexible working arrangements and a focus on work-life balance. The chance to be part of an innovative team shaping the future of the company that is impacting over 50m people’s lives positively in the UK Application Process: Highlight your interest in property management, any relevant experiences, and why you want to start your apprenticeship journey with Scrumconnect Consulting. At Scrumconnect Consulting, we're proud of our diverse and inclusive culture. We encourage applications from all enthusiastic candidates eager to build a career in property management. Job Types: Full-time Pay: £18,000.00-£24,000.00 per year Benefits: Company pension Life insurance On-site parking Private medical insurance Schedule: 8 hour shift Monday to Friday Education: Bachelor's (required) License/Certification: Driving Licence (required) Work Location: Hybrid remote in Staines-upon-Thames