Receptionist / Administrator - Moonlight Events - London

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a Reception Supervisor to lead our front-of-house teams across our Central London restaurants. The role As a Reception Supervisor at Big Mamma, you'll be the perfect example of our brand, ensuring every guest receives a warm, professional welcome and a seamless experience. You will: • Lead the host team, maintaining high standards and maximising bookings, • Resolve or escalate issues and complaints when needed, • Onboard and train new hosts, supporting floor managers with rota scheduling, • Solve problems proactively when bookings or service don't go as planned, • Create memorable moments for guests with a warm, friendly and professional attitude, • Support the Events Team in managing enquiries for private hire and events, • Assist with the coordination and on-the-day organisation of events and private hire About you • Big smile and passion for Italian food, • High energy, proactive attitude and team spirit, • Excellent customer service, leadership and communication skills, • Comprehensive knowledge of floor operations, • Previous experience as a head host/hostess or reception supervisor, • Flexible availability, including evenings and weekends What Big Mamma offers • Permanent, full-time position, • £18.21 per hour ( inclusive of tronc ), • Daily staff meals, • 15% discount across all Big Mamma restaurants (UK and Ireland), • £500 employee referral bonus, • Wagestream -- access your pay between paydays, • Continuous training and career progression, • Mobility across UK and European venues Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

We are searching for a confident Receptionist to join our supportive team in one of the UK’s leading restaurant brands. Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

Receptionist - Brigadiers Salary - up to £15 ph Schedule - Full Time or Part time (20/ 30 hours) Experience - previous experience in a quality restaurant Brigadiers are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

• To provide a comprehensive and efficient administrative service to the Food & Beverage team, • To manage the office environment providing an exceptional guest and colleague experience, by maintaining office essentials, coordinating administrative duties and anticipating customer needs in a professional manner ensuring a seamless service experience

Citadines Trafalgar Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving • £26248.00 per annum

Receptionist Position, Central London Salon Join a fast paced, high energy London salon with a reputation for excellence. We are seeking a polished, organised and confident receptionist to become the face of our front of house. What you can expect: • Central London location with strong footfall, • Busy, vibrant environment with a diverse clientele, • Growth opportunities within a multi salon group What we require: • Previous salon, spa or hospitality reception experience is strongly preferred, • Exceptional communication and customer service skills, • Well presented, punctual, composed under pressure, • Confident with booking systems, payments and telephone handling, • Ability to multitask, prioritise and keep the salon running smoothly, • Friendly, warm and able to maintain a welcoming atmosphere at all times What the role involves: • Greeting and hosting clients from arrival to departure, • Managing appointment schedules and maintaining smooth daily operations, • Handling payments, refunds, vouchers and upselling services where appropriate, • Coordinating stylists’ columns and ensuring seamless flow of the day, • Keeping reception and waiting areas immaculate If you thrive in a buzzing environment, take pride in high service standards and enjoy being the heartbeat of a team driven workplace, we would love to hear from you. Apply now for immediate consideration.

Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM Pay: £13.09 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About the Role We are recruiting Remote Recruitment Agents to support our internal hiring operations. This role involves communicating with applicants who have applied for advertised roles, understanding their background, and shortlisting suitable candidates for the next stage of the recruitment process. This is a full-time and fully remote position. No previous recruitment experience is required, as full training and clear guidance will be provided. This role is ideal for confident communicators who are comfortable speaking with candidates by phone, message, and email, and assessing suitability against role criteria. Role Overview As a Recruitment Agent, you will contact applicants who have already applied for roles. You will conduct initial screening calls, send follow up messages and emails, ask relevant questions, assess suitability based on role requirements, and shortlist candidates accordingly. You will not be required to sell roles or source candidates independently. Key Responsibilities • Call applicants who have applied for open roles, • Send messages and emails to candidates to arrange calls and provide updates, • Conduct short screening conversations to understand experience and suitability, • Ask role specific questions following provided guidelines, • Assess whether applicants meet basic role requirements, • Accurately shortlist or decline candidates based on criteria, • Record call outcomes, messages, and notes clearly in spreadsheets or systems, • Communicate shortlisting decisions to the internal team, • Maintain a professional, friendly, and consistent approach across phone, email, and messaging What We Are Looking For • Confident and clear phone manner, • Professional and polite written and verbal communication, • Good listening and judgement skills, • Comfortable making frequent calls and sending written communications, • Able to follow structured processes and instructions, • Organised with attention to detail, • Reliable and self motivated in a remote working environment What You Need • Access to a computer or laptop with reliable internet, • A quiet space to work from home, • Professional phone and email manner, • Availability to start immediately and commit to the full 30 day contract, • Willingness to complete training and follow recruitment guidelines Pay and Benefits • £13.09 per hour, • Time and a half for overtime and Saturdays, • Double pay on Sundays, • Paid training and onboarding provided, • Possibility of contract extension based on performance Working Hours • Core hours are Monday to Friday, 9am to 6pm, • Some shifts may extend beyond 6pm with overtime pay, • All work is fully remote from your own home How to Apply If you are confident communicating by phone, message, and email, enjoy speaking with people, and are comfortable making decisions based on clear criteria, we would love to hear from you. Apply now to start immediately. No experience is required and full training will be provided.