Restaurant Host

Other

15 hours ago82 views

About the job
A Restaurant Host at Sumosan Twiga:

As a Restaurant Host at Sumosan Twiga, you will be the welcoming face for all our guests, setting the tone for an incredible dining experience. Your primary responsibilities will include greeting and seating guests while ensuring they feel comfortable and valued from the moment they arrive. You will often communicate operational departments to ensure seamless service. Your role is crucial in setting the mood for a remarkable evening.
Your day to day:
Welcome and greet guests as they arrive, guiding them to their designated dining or bar areas.
Present menus to guests and address any initial inquiries.
Engage with guests to ensure a comprehensive and enjoyable customer experience.
Answer phone calls, manage reservations, and respond to inquiries promptly.
Deliver exceptional customer service throughout the guest's visit.
Accurately estimate and communicate wait times, monitor the waiting list, and coordinate with the waitstaff regarding available seating.
Manage guest seating and flow of service to optimize the dining experience.
Collaborate with the management team to ensure seamless operations and address any guest concerns or feedback effectively.


Department: Host/Hostess
About you
Who are you?

Background in Hospitality or similar role will be beneficial.
Experience using reservation software, experience with Seven Rooms highly advantageous.
Excellent Customer service and communication skills.
Ability to handle high-pressure situations with poise and professionalism.
Availability to work evenings and weekends.
Legal Right to work in UK.


Language required: English.
The company
We are MAJESTAS. Icons of lifestyle curation.
Everything started with the opening of Billionaire Porto Cervo in 1998. The club’s immediate success led the way to an ever-evolving expansion, bringing iconic, top-performing brands such as Billionaire, Twiga and Crazy Pizza to life.

Pioneering vision, drive for excellence and trend-setting spirit quickly established the group as a leader in the international field of fine dining, elite entertainment and luxury hospitality. Its deep connection to creativity, fashion and art push brands beyond traditional concepts, creating a complete lifestyle experience.
The name Majestas (former Billionaire Life) is the result of a rebranding process completed in 2021. Boasting impressive levels of satisfaction, loyalty and engagement among all its stakeholders, the group brings outstanding business results across Europe, the UK, the Middle East and Africa.
Counting on a solid foundation filled with new energy, Majestas is always looking at the future with fresh eyes, ready to break new grounds and achieve more.
  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Starting time
    Immediate start!

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