Sales Sr Process Specialist
1 day ago
Winnersh
Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Core Activities • Arrange regular business reviews with management and the Renewal Sales team (including DMs) to support workforce effectiveness and productivity across EMEA., • Partner individually with RSSs and DMs to manage and update current opportunities, ensuring accurate and timely order bookings aligned with forecast., • Collaborate closely with ISTs, including participation in scheduled Business Reviews, to strengthen cross-functional relationships., • Work collaboratively with RSSs across all EMEA territories to support alignment and operational efficiency., • Support GSR Sales and IST initiatives, including reporting, process development, program updates, best-practice sharing, and issue resolution., • Provide coverage and backup support across the SPS team when required., • Assist RSSs with S+R quote generation for renewals, upsell, and new business., • Generate quotations for RSSs when requested and aligned with SPS quote request guidelines., • Outsource quote generation to GBS whenever possible as the first step., • Support preparation of large deals, including creating database-driven reports to help RSSs work more effectively with customers., • Assist RSSs and AMs in gathering and preparing data for commercial offers, quote creation, and order booking. Data Mining & Reporting • Provide support in generating asset reports for strategic or major customers when exceptional SPS involvement is required., • Prepare detailed 90-day funnel analyses (current and next quarter, monthly) for ESO funnel sync-ups with DMs for RSSs., • Prepare detailed 90-day funnel analyses for ESO funnel sync-ups with ISTs., • Create new reports in Incorta and SFDC for deeper analysis of sales, quotes, and funnel performance., • Produce ad-hoc business intelligence or activity reports when requested by DMs and approved by management. Global Mailbox Management • Manage the Global Renewals mailbox and redirect incoming enquiries appropriately. Acquisition Management • Collaborate with Global teams to develop processes and renewal documentation for product acquisitions that fall under the GSR renewals organization. Qualifications Technical & Functional Skills • Strong understanding of sales processes, renewals workflows, and opportunity management., • Proficiency with CRM and reporting tools., • Ability to generate quotes, interpret sales data, and support order booking processes., • Experience with funnel analysis, forecasting, and business review preparation., • Familiarity with GBS processes and outsourcing workflows for quote generation. Analytical Skills • Ability to analyze complex datasets and produce clear, actionable reports., • Strong attention to detail in funnel management, asset reporting, and commercial data preparation., • Capability to create new reporting structures and dashboards to support business intelligence. Collaboration & Communication • Strong interpersonal skills to work effectively with RSSs, DMs, ISTs, AMs, and global teams., • Ability to manage cross-functional relationships across multiple EMEA territories., • Clear communication skills for coordinating business reviews and supporting strategic initiatives. Organizational Skills • Ability to manage multiple tasks simultaneously, including mailbox management, reporting, and quote support., • Strong prioritization skills to balance routine responsibilities with ad-hoc requests., • Flexibility to provide backup coverage across the SPS team when required. Problem-Solving & Initiative • Proactive approach to identifying process improvements and supporting program development., • Ability to troubleshoot issues related to sales processes, reporting, and renewals workflows., • Comfortable working independently while also contributing to team-wide objectives. Careers Privacy Statement