Sales Assistant - Ladalava Ltd - London

Oversee the day-to-day operation of the shop to ensure smooth and efficient running. Support sales staff in assisting customers with product selection and purchases. Monitor sales performance and staff productivity, implementing corrective actions where necessary to improve operational outcomes. Handle customer enquiries, complaints, exchanges, and refunds professionally, ensuring a consistently high level of customer satisfaction. Collaborate with management and suppliers to resolve operational challenges, manage stock availability, address customer issues, and coordinate merchandising requirements. Report on sales performance, staffing, inventory, and operational issues to management.

Description We are seeking an experienced Store Manager with a proven background in the food and beverage industry, specifically in high-quality, customer-focused environments. This role is critical in maintaining the essence of Italian craftsmanship and hospitality while driving team performance, enhancing customer loyalty, and improving store outcomes. As a Senior Store Manager, you will collaborate closely with our General Manager to uphold our brand's commitment to excellence, identify areas for improvement, and implement strategies that deliver measurable results. This is an opportunity to lead a team in celebrating Italian culinary traditions and contributing to the growth of a premium brand in the F&B sector. Responsibilities • Oversee daily operations of our Italian gelato, coffee, and pastries to ensure exceptional service and achievement of sales goals., • Lead by example, fostering a strong work ethic and a culture of authentic Italian hospitality., • Recruit, train, and develop team members, instilling a deep understanding of product knowledge, preparation techniques, and customer service standards., • Monitor and manage inventory levels, including perishable ingredients, to minimize waste and ensure availability of fresh products., • Collaborate on in-store marketing efforts to highlight seasonal specialties and signature items, attracting and retaining loyal customers., • Ensure full compliance with health, safety, and food handling regulations., • Analyze store performance, identify growth opportunities, and execute improvement plans aligned with the brand’s ethos. Qualifications • Minimum 3+ years of managerial experience in the food and beverage industry, preferably in artisan gelato, pastry, or specialty coffee shops., • Proven ability to lead, inspire, and motivate teams in a fast-paced, customer-centric environment., • Expertise in team development, customer engagement, and sales strategies specific to premium F&B businesses., • Strong understanding of inventory management, including the challenges of handling fresh and perishable goods., • Excellent leadership and communication skills, with a passion for delivering authentic Italian hospitality., • Strategic thinker with the ability to identify operational inefficiencies and implement effective solutions. This leadership role demands dedication, vision, and a passion for Italian culinary traditions. Annual Budget: £34,000

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times. BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues WHAT YOU'LL BE GETTING UP TO · Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week. · You work at pace with energy, always looking for the next task that can be completed. · You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team. · You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift. · You actively achieve sales targets set by your management team and support other team members to do the same. · Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team. · You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving. · You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace. · You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required. · Having fun, laughing and giving good vibes WHAT WE'RE LOOKING FOR · You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities. · Vibrant + energetic individuals · A discipline for exceptional standards · Problem solvers; people who thrive from completing tasks and always find a way through a problem · A natural with guests, someone who enjoys interaction and busy environments. · Friendliness and approachability · A genuine desire to deliver a great experience to our guests and form brilliant teams. Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! The Role We're looking for a friendly, reliable, and energetic Team Member to join our team during our busy lunchtime service. This is a part-time position working Monday to Friday from 12:00pm to 3:00pm, making it ideal for someone looking for consistent weekday hours. As part of our team, you'll be responsible for providing excellent customer service, preparing customer orders, keeping the restaurant clean and organised, and helping to ensure our lunch service runs efficiently. You'll be working in a fast-paced environment where teamwork, a positive attitude, and great communication are key. What we're looking for: • Availability to work every weekday from 12pm–3pm, • A positive, can-do attitude, • Excellent customer service skills, • The ability to work well under pressure, • Reliability, punctuality, and a strong work ethic Previous hospitality or customer service experience is welcome but not essential, as full training will be provided. If you enjoy working with people, thrive in a busy environment, and are looking to join a supportive team, we'd love to hear from you! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Your Benefits:  A generous 50% discount at any Urban Greens location.  Enjoy a complimentary meal during your shift.  Uniforms will be provided.  Join us to acquire new skills and thrive in your career, endless possibilities for promotions await you.

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40hours / week, • Location: 138 St John's Wood High Street, NW8 7SE Pay £11-£12.80 / hour based on experience and availability plus Tips

Job Title: Part-Time Sales Assistant – Jewellery & AccessoriesAvailable to work: You must be able to work at least 3–4 days per week, including at least one weekend day. Location: Camden Market, LondonCompany: Lyna London About Us 💫We’re Lyna London — a small, sister-owned jewellery + accessories brand born in 2021. Think high-quality, super cute, everyday pieces that don’t break the bank. We’re all about good vibes, great customer service, and a strong social media presence.You’ve probably seen us on TikTok or IG — now come be part of the story! The RoleWe’re looking for someone fun, friendly, and creative to join us at our Camden Market location. You’ll be chatting to customers, helping them pick out cute pieces, and even making custom charmbracelets & necklaces on the spot!If you love accessorising, making TikToks, andwant a job that’s a bit different, this is for you. What You’ll Be Doing:🎀 Helping customers & creating a welcoming vibe🎀 Making charm bracelets/necklaces (training included!)🎀 Showing off our products + giving styling suggestions🎀 Using the till to take payments🎀 Keeping the stall clean, tidy & fully stocked🎀 Multi-tasking like a pro (serving customers while organising stock etc.)🎀 Creating fun content for socials (if you’re camera-confident – bonus!)🎀 Answering phone calls in a polite & friendly way What We’re Looking For:💬 Outgoing & confident talking to people⚡️ Able to work in a fast-paced shop (especially on weekends!)🎨 Creative – loves hands-on tasks like making jewellery🌱 Eager to learn and grow with a small indie brand🛍 Retail or customer service experience = a bonus⏱ Great with time and staying organised💡 Reliable, takes initiative, and loves good vibes Availability Must-Haves:📅 You must be able to work at least 3–4 days per week, including at least one weekend day. 📍 Weekend or bank holiday availability is essential Perks You’ll Love 💕💎 Free jewellery & accessories💰 Staff discount on everything🌸 Friendly team, chill vibes, and fun shifts📸 Get involved in social media & content creation Sound like your vibe? Come join our Lyna London fam at Camden Market and help us create magical moments for every customer 💫

Job Title: Fishmonger Location: Primrose Hill/marylebone London, Type: Full-time Role OverviewWe are seeking a skilled and passionate Fishmonger to join our team. You will be hand-preparing, and selling high-quality seafood. You will act as an expert guide for our customers, offering preparation and cooking advice, while ensuring all products meet the highest standards of freshness and food safety. Key ResponsibilitiesSeafood Preparation: Hand-prepare fish and shellfish, including scaling, gutting, filleting, boning, shucking, and dressing. Customer Service: Advise customers on species, seasonality, portion sizes, and preparation methods to drive sales. Stock & Inventory: Receive early-morning deliveries, assess quality, check temperatures, rotate stock, and manage display cabinets. Hygiene & Safety: Maintain impeccable health and safety standards, prevent cross-contamination, and sanitize work areas and tools. Sustainable Sourcing: Maintain knowledge of responsible fishing practices and help promote sustainable seafood options. Requirements Experience: Previous experience in fishmongery, seafood retail, or as a commercial fish preparer.Technical Skills: Advanced knife skills and the ability to process, weigh, and package seafood accurately.Product Knowledge: Deep understanding of various fish and shellfish species, their origins, and seasonality.Physical Requirements: Ability to work early morning shifts, stand for long periods, lift heavy items, and work in cold, wet conditions. Communication: Exceptional interpersonal skills with a strong command of spoken English to engage customers. Some Japanese speaking or sashimi experience a plus

Job Title: Fishmonger Shop ManagerLocation: Primrose Hill London NW1Job Type: Full-time (Typically 40–45 hours/week, Tuesday to Saturday Salary: £35,000/£41000 per year with sales bonus scheme About Us:We are a premium, community-focused fishmonger shop dedicated to sourcing and supplying the freshest, highest-quality seafood. We are looking for a passionate, commercially-driven, and experienced Store Manager to lead our team, oversee daily operations, and maintain the exceptional standards our customers expect.The Role:As our Shop Manager, you will be the heartbeat of the business, ensuring the front-of-house runs flawlessly while driving sales and maintaining a welcoming environment.Key Responsibilities:Team Leadership: Recruit, train, and manage staff, including setting rotas and monitoring performance.Operations & Profitability: Manage budgets, stock control, and daily reports (cashing up, margin calculations).Quality & Display: Ensure our fresh fish and delicatessen counters look immaculate, implementing flawless stock rotation and attractive displays.Knife Skills & Prep: Possess advanced fish preparation skills (gutting, scaling, filleting) to assist and oversee staff during peak hours.Customer Service: Foster an exceptional customer experience, educating buyers on seafood selection and preparation.Compliance: Enforce the highest standards of food hygiene, health, and safety.Requirements:Proven experience as a Fishmonger, Store Manager, or similar role in the seafood, butcher, or premium food retail sectors.Advanced knife skills and deep knowledge of various fish and seafood types.Strong commercial awareness with the ability to control wastage and maximize profit margins.Passion for providing excellent customer service.What We Offer:Competitive salary .mGenerous staff discount across retail and partner sites.Company pension scheme.Opportunities for ongoing training and career development.