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  • E-Commerce Operative
    E-Commerce Operative
    hace 10 horas
    £26000–£28000 anual
    Jornada completa
    Croydon, London

    The E-commerce Operative will be responsible for providing exceptional customer service by optimizing the online buyer experience. You will offer administrative and operational support. Responsibilities Customer Service: Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints and processing orders in an efficient and timely manner. Operational: Processing, packaging and shipping orders accurately; Organizing stocks and maintaining inventory; Inspecting products for defects and damages: Take pictures and film packaging process: Examine incoming and outgoing shipments: Organize warehouse space: Receive, unload and place incoming inventory items appropriately: check, verify and fill customer invoices: follow company safety and hygiene rules. Website Online Shop: Create, edit and upload product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner. Stock Control: Assist with rolling stock checks, unpack and process daily deliveries, process returns and write-offs, assist with exit strategy for slow moving and discontinued stock, keep storage areas organized and easy to navigate; Inventory update – every week. SKILLS AND REQUIREMENTS: Must have good telephone communication skills. Experience within customer service. Able to work independently with a 'Can do attitude' Ability to resolve customer issues and address complaints. Basic computer literacy particularly Excel and Word, Internet and e-mail. Portuguese / English Speaking is a must.

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  • Sales Manager
    Sales Manager
    hace 29 días
    £27000–£30000 anual
    Jornada completa
    Wallington

    Company Overview Good Guru is a leading brand in organic and vegan food supplements, committed to creating high-quality, plant-based products that promote wellbeing. We partner with pharmacies, health stores, and wellness retailers to bring our natural supplements to customers nationwide. Summary We are seeking a motivated and personable Office Salesperson to join our team. In this role, you will focus on building strong relationships with pharmacies and health stores, handling both inbound and outbound sales, and driving revenue all from our office environment. Key Responsibilities • Develop and maintain strong relationships with pharmacies, health stores, and other clients, • Engage with new and existing customers via phone, email, and in person, • Present and sell company products/services, • Prepare quotes, follow up on leads, and close sales, • Maintain accurate customer records and sales reports, • Collaborate with the team to meet monthly sales targets, • Previous sales or customer service experience, • Strong communication and negotiation skills, • Confident, organized, and goal-oriented, • Comfortable using computers, email, and basic CRM systems, • Salary £27,000 plus (depending on experience), • Company pension scheme, • 20 days paid holiday If you're ready to make an impact in the health supplement industry and help others achieve their wellness goals, we want to hear from you! Join us at The Good Guru and be part of something great.

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