Job Title

Trainer

Reports To

Area Support Manager and HR Manager

Job Purpose

The Trainer is responsible for delivering high-quality training to new and existing care staff, ensuring they have the knowledge, skills and confidence to provide safe, person-centered care. The role includes delivering induction and refresher training, assessing competency, maintaining training resources and supporting staff development in line with company policies, legislation and best practice.

Key Responsibilities

Training Delivery

• Deliver engaging and effective induction training for new Care Workers.
• Deliver mandatory refresher and update training to existing staff.
• Adapt training methods to suit different learning styles and levels of experience.
• Promote a positive learning environment that encourages participation and professional development.
• Ensure all training is delivered in accordance with current legislation, CQC standards and company policies.

Competency Assessment

• Assess learner understanding throughout training sessions.
• Mark and provide constructive feedback on induction workbooks and training assessments.
• Complete practical competency assessments where required.
• Undertake field-based observations and competency assessments to ensure staff can safely apply their learning within the workplace.
• Identify any additional training or support needs and communicate these to the appropriate manager.

Training Resources

• Prepare, maintain and update training materials, presentations and learner resources.
• Ensure training equipment and resources are organized, safe and fit for purpose.
• Keep training content up to date with changes in legislation, best practice and organizational procedures.

Compliance and Administration

• Maintain accurate training records and assessment documentation.
• Ensure attendance registers, competency records and assessment paperwork are completed accurately and submitted promptly.
• Support the organization in maintaining compliance with regulatory and contractual training requirements.
• Participate in audits and quality assurance processes relating to training.

Professional Responsibilities

• Act as a positive role model for professional standards and company values.
• Maintain own professional knowledge through continuous professional development.
• Work collaboratively with managers and operational teams to support workforce development.
• Carry out any other reasonable duties commensurate with the role.

Person Specification

Essential

• Experience working within the health and social care sector.
• Sound knowledge of adult social care legislation and best practice.
• Previous experience delivering training, coaching or mentoring staff.
• Excellent communication and presentation skills.
• Ability to assess competence and provide constructive feedback.
• Good organizational and administrative skills.
• Confident using Microsoft Office and digital learning systems.
• Full UK driving license and access to a vehicle (if field assessments are required).

Desirable

• Recognized teaching or training qualification (Level 3 Award in Education and Training or equivalent).
• Assessor qualification (or willingness to work towards one).
• Level 3 Diploma in Adult Care or above.
• Experience of delivering the Care Certificate.
• Knowledge of CQC Fundamental Standards and Skills for Care guidance.

Personal Attributes

• Enthusiastic and engaging communicator.
• Patient and supportive teaching style.
• Professional and approachable.
• Able to motivate and inspire others.
• Excellent attention to detail.
• Flexible and adaptable.
• Committed to continuous improvement and high-quality care.