••••
Duties and Responsibilities:
· Maintaining statistical and financial records
· Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability
· Create and manage a relaxed, welcoming, customer-focused environment
· Dealing with customer queries and complaints
· Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so
· To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits
· Conduct price and feature comparisons to facilitate purchasing
· Recruit and Train new staff and conduct induction
· Ensure high levels of customers’ satisfaction through excellent service
· Ensure racks are fully stocked
· Utilizing customer experience and everyday coaching across the team (especially during peak times)
· Inform customers about discounts and special offers and managing budgets
** Skill/experience/qualifications:**
· Excellent all-around managing skills
· Strong experience in Excel
· Excellent organizational and proven ability to manage the full extent of business requirements
· Must have excellent communication and interpersonal skills
· Customer management skills
· Bachelor &/ Master’s degree or a related study and experience
· Maintaining statistical and financial records
· Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability
· Create and manage a relaxed, welcoming, customer-focused environment
· Dealing with customer queries and complaints
· Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so
· To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits
· Conduct price and feature comparisons to facilitate purchasing
· Recruit and Train new staff and conduct induction
· Ensure high levels of customers’ satisfaction through excellent service
· Ensure racks are fully stocked
· Utilizing customer experience and everyday coaching across the team (especially during peak times)
· Inform customers about discounts and special offers and managing budgets
** Skill/experience/qualifications:**
· Excellent all-around managing skills
· Strong experience in Excel
· Excellent organizational and proven ability to manage the full extent of business requirements
· Must have excellent communication and interpersonal skills
· Customer management skills
· Bachelor &/ Master’s degree or a related study and experience
- Experience
- Required
- Employment
- Full-time
- Salary
- £31,000 – £34,000 yearly
500 Elder Gate, MK9 1BB, Milton Keynes
Retail ManagerMilton Keynes
Convenience store, Store • 1-10 Employees
Hiring on JOB TODAY since June, 2025
We offer a wide range of products and services, including food, frozen items, beverages, tobacco products, confectionery, daily essentials, stationery, wines, beers, spirits, Hardware, and utility top-ups. Additionally, we provide Pay Point
Anton Belcian RajanayagamActive 2 days ago
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