••••
Duties and Responsibilities:
· Maintaining statistical and financial record
· Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
· Create and manage a relaxed, welcoming, customer - focused environment
· Dealing with customer queries and complaints
· Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so
· To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits
· Conduct price and feature comparisons to facilitate purchasing
· Recruit and Train new staff and conduct induction
· Ensure high levels of customers’ satisfaction through excellent service
· Ensure racks are fully stocked
· Utilizing customer experience and everyday coaching across the team (especially during peak times)
· Inform customers about discounts and special offers and managing budgets
Skill/experience/qualifications:
· Excellent all-around managing skills
· Strong experience in Excel
· Excellent organizational and proven ability to manage the full extent of business requirements
· Must have excellent communication and interpersonal skills
· Customer management skills
· Bachelor &/ Master’s degree or a related study and experience
· Maintaining statistical and financial record
· Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
· Create and manage a relaxed, welcoming, customer - focused environment
· Dealing with customer queries and complaints
· Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so
· To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits
· Conduct price and feature comparisons to facilitate purchasing
· Recruit and Train new staff and conduct induction
· Ensure high levels of customers’ satisfaction through excellent service
· Ensure racks are fully stocked
· Utilizing customer experience and everyday coaching across the team (especially during peak times)
· Inform customers about discounts and special offers and managing budgets
Skill/experience/qualifications:
· Excellent all-around managing skills
· Strong experience in Excel
· Excellent organizational and proven ability to manage the full extent of business requirements
· Must have excellent communication and interpersonal skills
· Customer management skills
· Bachelor &/ Master’s degree or a related study and experience
Interviews today
- Experience
- Not required
- Employment
- Full-time
- Salary
- £31,000 – £34,000 yearly
500 Elder Gate, MK9 1BB, Milton Keynes
Retail ManagerMilton Keynes
Convenience store, Store • 1-10 Employees
Hiring on JOB TODAY since February, 2025
ABR Station Express Ltd is a retail convenience store based in Milton Keynes and also offers a wide range of products and services including wines, beers, spirits, foods and day to day essentials.
Anton Belcian RajanayagamActive 1 day ago
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