Store Manager - Jenson Samuel

Job Description
Join Our Award-Winning Men’s Suit Boutique!
We’re proud to be a highly regarded menswear boutique with a reputation for exceptional service and timeless style. We are now looking for a personable, enthusiastic, and customer-focused store manager & wedding coordinator to join our dedicated team.

What You’ll Do

• Welcome & guide grooms, professionals, and style-conscious clients during appointments, creating a relaxed and memorable shopping experience.
• Deliver outstanding customer service, ensuring every client feels valued, confident, and well looked after.
• Assist with fittings, styling advice, and tailoring recommendations while maintaining immaculate product displays and showroom standards.
• Support with scheduling appointments and general boutique duties.
• Contribute to every aspect of store life—because every detail matters.
• Assist customers with product inquiries and provide knowledgeable advice on merchandise.
• Be able to advise on different suits, fabrics, fits, styles and proficiently measure customers for ready to wear suits available in store.
• Eventually be able to host ‘private fittings” for groom parties where a group fitting will take place.
• Process sales transactions accurately and efficiently at the point of sale.
• Maintain an organised and visually appealing sales floor, ensuring products are well-displayed and stocked.
• Participate in inventory management, including stock replenishment and inventory counts.
• Attend Wedding fairs around the local region to help promote brand awareness and secure bookings.
• Liaise with other wedding coordinators to order & assign wedding outfits

What We’re Looking For

• A genuine passion for customer service and style.
• Friendly, approachable, and professional with excellent communication and listening skills.
• Ability to understand clients’ needs and recommend suits, accessories, and personalised packages to suit every occasion.
• Strong time management skills to manage multiple appointments smoothly.
• Background in sales is desirable, but we value a supportive, non-pushy approach.
• Knowledge of menswear, tailoring, or fashion is a plus, but full training will be provided.
• Flexibility, reliability, and a positive, team-focused attitude.
• Previous experience in retail, hospitality, or other customer-facing roles is preferred but not essential.
• Confidence with basic transactions and stock handling.
• Strong organizational skills to keep the boutique running seamlessly.

The Details

• Contract: Full time
• Salary: £26000 plus bonuses
• Hours: 37.5hrs hours per week, with flexibility for additional hours during peak wedding and event seasons.
• Availability: Must be able to work weekends.

Join a supportive and welcoming team in a store known for quality, style, and service. If you have a flair for fashion, a passion for people, and want to be part of a client’s milestone moments—whether for weddings, work, or special occasions we’d love to hear from you.
To apply, please send your CV and a short cover note explaining why you’d be perfect for this role.
Work Location: In person