The Black Penny

🌟 Assistant Manager – Hospitality Industry 🌟 Location: Core Cafe - Within Swiss Cottage Leisure Centre Employment Type: Full-Time Salary: Competitive, based on experience Are you a natural leader with a passion for hospitality and teamwork? We’re looking for an experienced Assistant Manager to join our dynamic team and help us deliver outstanding guest experiences every day. About the Role: As our Assistant Manager, you’ll play a key role in the daily operations of our venue. You’ll support the General Manager in leading a motivated team, maintaining high service standards, and ensuring smooth, efficient, and profitable operations. Key Responsibilities: - Lead, train, and inspire staff to deliver exceptional customer service. - Oversee daily operations, ensuring a clean, safe, and welcoming environment. - Manage staff schedules, performance, and team development. - Support stock control, ordering, and cost management. - Handle guest inquiries, feedback, and complaints with professionalism. - Uphold company standards, policies, and procedures at all times. - Assist with business growth through creative ideas and team collaboration. Requirements: - Minimum 5 years of experience in the hospitality industry (restaurants, bars, hotels, or similar). - At least 20 years of age. - Proven experience in a leadership or supervisory role. - Strong communication, organizational, and problem-solving skills. - Ability to motivate and manage a team in a fast-paced environment. - A proactive attitude, reliability, and a commitment to excellence. Why Join Us? - A supportive and energetic work culture. - Opportunities for career progression and professional growth. - Competitive pay and performance incentives. - Staff discounts and perks. If you’re ready to take the next step in your hospitality career and lead a passionate team, we’d love to hear from you!

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

About the job Calling all Graduates - Do you have a passion for hospitality? Would you like to be part of a growing international Company? Are you ready to take your first step towards a thriving career in hospitality management? Step into a world of limitless possibilities in global hospitality - where guest experience becomes effortless escapism! The Ascott Limited, Europe are offering you an 18-month rotational opportunity to join our Management Associate Programme and gain hands-on experience, receive expert mentorship, and the skills to lead to a permanent placement within one of our properties in the UK or Europe across our lodging businesses. To our Management Associates we offer three (3) rotational placements within our operational business – two (2) will be in the United Kingdom and one (1) will be in Europe. Who we’re looking for to join as a Management Associate: A Dynamic Graduate: Demonstrates a flair for hospitality, leadership, and innovation Adaptability: Exhibits a flexible approach to work, thriving across a rotational programme in diverse business settings and locations Attention to Detail: Possesses a keen eye for detail, with prior experience in hotels or serviced apartments Multilingual Skills: With our expanding presence in the UK and Europe, fluency in English and another European language is highly desirable Eligibility: Holds the right to work in the UK and the capability to work in any of our European properties In your time as a Management Associate with The Ascott Limited Europe, you will receive: Competitive Salary and Benefits related to the UK Industry-leading training through our European Learning centre of excellence Networking opportunities with top professionals across our business Fast-track career progression A PERKBOX subscription with benefits, retail discounts and savings available from your first day, along with wellbeing support Apply now and step into your future within hospitality at The Ascott Limited About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Employer: Ascott Hospitality Management (UK) Limited Employment: Fixed Term Contract - 18 months duration Required skills: Supervisor, Management, Fluent in English, Fluent in Another Language Salary discussed at venue Department: Other Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Honest Greens is an innovative and rapidly growing restaurant brand with a clear mission: to improve society through real food. We believe that eating healthy should be simple, accessible, and delicious. That’s why we create dining experiences that combine flavor, health, and sustainability — integrating technology and new trends to help people take care of themselves and live better. We’re here to change the rules of the industry. We’re committed to real, healthy, and tasty food — and to authentic people who want to grow and contribute in a dynamic and purpose-driven environment. If you’re looking for a place where you can be yourself, learn every day, and work as part of a team, Honest Greens is the place for you! We’re looking for a Shift Supervisor for our new opening in London. Your Mission: As a Front of House Shift Supervisor, you’ll be responsible for coordinating the front-of-house team (waiters and hosts) during shifts, ensuring exceptional service and a memorable guest experience. You’ll lead restaurant floor operations, solve issues in real time, and ensure that Honest Greens standards are met at all times. Responsibilities: • Coordinate and supervise the front-of-house team during shifts., • Ensure service quality and customer satisfaction., • Handle incidents and resolve problems quickly and effectively., • Organize and prioritize tasks to maintain smooth service flow., • Ensure compliance with operational procedures and hospitality standards., • Support the training and onboarding of new team members., • Collaborate with the kitchen and barista teams to optimize coordination and service timing., • Participate in opening or closing the restaurant, depending on the shift. What We’re Looking For: • Minimum 1 year of experience in hospitality, preferably in supervisory or team leadership roles., • Schedule flexibility to work rotating shifts (Monday to Sunday, including bank holidays)., • Proven experience supervising front-of-house teams during full shifts, ensuring service quality., • Ability to resolve issues in real time and maintain service flow. We’ll Also Value: • Experience in high-volume restaurants or organized chains., • Studies in hospitality, restaurant management, or leadership., • Strong leadership, communication, organizational, and team motivation skills., • Experience in opening/closing restaurants, training teams, and managing front-of-house KPIs. What We Offer: • Join a fast-growing company leading the healthy food revolution., • An inclusive, dynamic, and sustainability-driven work environment., • Professional development and continuous training opportunities., • Active participation in a project with a positive impact on the community and the planet. Benefits: • Meal included during your shift., • 50% discount in HG in your free time., • Internal growth opportunities., • Ongoing training.

About Us: Bar Beach Grill is a dining destination offering guests a blend of high-quality cuisine, exceptional service, and a welcoming atmosphere. Our menu features fresh seafood, expertly grilled dishes, and handcrafted cocktails, all designed to showcase the best of coastal dining. We are committed to excellence in hospitality and creating memorable experiences for every guest. Behind the scenes, we foster a professional, supportive, and team-oriented workplace where employees are valued and given the opportunity, to grow. At Bar Beach Grill, we believe that great service begins with a great team. Job Title: Restaurant Supervisor Overview: As a Restaurant Supervisor, you play a key role in creating a warm, welcoming, and seamless dining experience for every guest. You’ll support the restaurant team by guiding daily operations, ensuring service runs smoothly, and fostering an environment where both staff and guests feel valued. Key Responsibilities: • Oversee daily restaurant operations to ensure high standards of food quality, service, and cleanliness., • Support and motivate team members, helping them perform at their best through guidance, feedback, and hands-on leadership., • Handle guest inquiries, feedback, or complaints with empathy and professionalism, turning challenges into positive experiences., • Work closely with the kitchen and front-of-house teams to maintain smooth communication and timely service., • Monitor stock levels, order supplies as needed, and assist in managing costs without compromising quality., • Help train new staff members, reinforcing the restaurant’s values and commitment to excellent service., • Ensure health, safety, and hygiene standards are always met and maintained., • Assist with scheduling, daily reports, and other administrative duties as required. What We’re Looking For: A friendly, hands-on leader who thrives in a fast-paced environment and takes pride in creating memorable guest experiences. Required Skills: • Strong leadership, communication, and problem-solving abilities, • Experience in hospitality supervision or senior service roles, • Organized, detail-oriented, and committed to service excellence, • Knowledge of food safety and restaurant operations Preferred Skills: • Atleast 1 year of experience in a supervisory or senior service role in hospitality, • Experience in training and motivating staff, • Knowledge of inventory control and cost management, • Background in hospitality management or related field, • Familiarity with wine, cocktails, and beverage service Why Join Us: You’ll be part of a supportive team that values collaboration, growth, and authenticity. As a Restaurant Supervisor, you’ll not only help the business run efficiently but also shape the energy and culture that make every shift enjoyable — for guests and staff alike. What We Offer: • Competitive hourly wage (£15 - open to discussions), • Flexible shift patterns., • Employee discounts on food and drinks., • Training and development opportunities. If you’re passionate about hospitality and ready to be part of an energetic team in a lively setting, we’d love to hear from you!

Now Hiring: Café Manager — Black Rabbit Café We’re looking for a new Manager to join our team at Black Rabbit Café — a small but mighty café, loved by locals and known as one of the best in the area. We take pride in our amazing coffee, our warm, family-like atmosphere, and our loyal regulars who make every day special. To keep things running smoothly, we’re looking for a true leader — not a boss — someone who’s organized, fun, proactive, and ready to keep everything flowing before problems even arise. Responsibilities include: Perform all general staff duties when needed. Oversee day-to-day operations across all areas of the café. Delegate tasks, support staff, and ensure standards and procedures are always met. Open and close the shop, maintaining cleanliness, food hygiene, and safety standards daily. Ensure timely service and an excellent customer experience. Cover shifts when required. Create and manage staff rotas. Review operations for efficiency and implement improvements. Provide warm, attentive, and consistent customer service. Handle customer complaints with confidence and care. Monitor and respond to customer feedback. Conduct regular staff training and ongoing development. Communicate and coordinate HR and operational needs. Recruit and onboard new staff. Review performance and ensure motivation and satisfaction among employees. Maintain all equipment and facilities in good working condition. Manage cost control and stock levels. Ensure all financial and performance targets are met. Ensure compliance with all safety and legal regulations. 🌟 What We Offer A friendly, family-style work environment where everyone supports each other. Competitive salary: £31,000 + service charge. Free lunch every day. Paid 30-minute lunch break. 2 days off a week The chance to be part of a café that people truly love — and help it grow even more. If you’re a natural leader who believes in teamwork, positivity, and great coffee, we’d love to meet you. Join the Black Rabbit Café family — where small means special.