The Event Supervisor is responsible for overseeing the day-to-day operations of events at the hotel, ensuring that all events are executed smoothly and that guest service standards are met. This role requires strong leadership, excellent communication skills, and the ability to manage events while delivering a seamless guest experience. The Event Supervisor will work closely with the event management team, front of house staff and management and other departments to ensure flawless event execution and customer satisfaction. This is a Front of House F&B position. In the absence of events, the Events Supervisor will be part of the front of house team, reporting to the onsite F&B manager. This position is ideal for someone with a background in F&B or events, with leadership skills, and a passion for delivering outstanding service, who is looking to grow into a management position. Duties Event Operations: · Supervise event setups and breakdowns, ensuring that events are executed according to client specifications and company standards. · Oversee event logistics, including room setups, audiovisual equipment, catering services, and other event-related needs. · Coordinate with the kitchen, AV, and other departments to ensure smooth service delivery. · Monitor and ensure the smooth flow of events, adjusting as necessary to accommodate guest or client needs. Staff Supervision & Leadership: · Lead and supervise the event staff, ensuring they are trained, prepared, and perform according to the highest standards. · Provide guidance and support to team members throughout the duration of each event. · Conduct regular team briefings before and after each event to ensure all staff are aligned on expectations and feedback. · Lead by example in maintaining high service standards and professionalism. Guest Relations: · Provide exceptional guest service, ensuring that event attendees' needs are met in a timely and courteous manner. · Address any guest concerns or complaints promptly, ensuring a positive resolution while maintaining a calm and professional demeanor. · Foster a welcoming atmosphere, anticipating guest needs and delivering exceptional service. Event Planning & Coordination: · Assist the event planning team with event preparation, from pre-event coordination through to on-site execution. · Help ensure that all event details are properly communicated to staff, including timing, guest preferences, and any special requests. · Ensure the correct staffing levels and equipment are allocated for each event. Operational Excellence: · Ensure the event space is always presented to the highest standard before, during, and after each event. · Monitor and adjust event logistics to maximize operational efficiency, ensuring all event requirements are met. · Support the Event Manager in maintaining event timelines and schedules. Health & Safety Compliance: · Ensure that all events are compliant with health, safety, fire, and security regulations. · Adhere to company policies on food safety, hygiene, and safety standards during events. · Ensure all emergency procedures are followed during events, and staff are properly trained in emergency protocols. Technology & Systems: · Utilize event management software to track event details, staff schedules, and operational requirements. · Ensure staff are proficient with event-related technologies, such as AV equipment and event management systems. Training & Development: · Assist with training event staff, ensuring they understand the standards and expectations for event service. · Promote a culture of continuous improvement and learning within the event team. · Stay up-to-date with industry trends to introduce new ideas and improve service quality. What we will offer you! Here at The Zetter Group, we are all about working hard, yet having fun whilst we do it! Food & Drink Discount in all Zetter Lounges Referral Bonus – Up to £500! Friends & Family Hotel Rate – 50% off for all family & friends Employee of The Month Reward Paid day off on your birthday... and much more! Note: The purpose of this Job description is to list the most important aspects of the job role. This job description is not intended to be a complete list of every duty, and it is therefore expected that the day-to- day performance of the job will frequently include tasks not listed above. All your tasks are not limited and / or restricted to this job description, as you must comply with any reasonable requests, from your manager, to perform any other duties. By signing this job description, you acknowledge and understand all the key performance areas and standards required. Please sign all pages. We are an equal opportunity employer, and all applications will receive consideration for employment without regard to any protected characteristics by law.

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PaStation London

Supervisor / Team Leader

Fast. Fresh, Fearless Are you ready to join one of the best Italian Restaurant on London. Our mission to serve the most authentic and freshest taste of Italy to customers within 4 minutes! As we grow across London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new refurbished restaurant. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a Supervisor, you support the Assistant General Manager in running a fantastic Fast food Italian restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: Restaurant Supervisor London (100% Onsite)

Join our management team at a bustling bar in Soho, known for its vibrant atmosphere and diverse clientele. We are seeking a responsible and diligent General Manager who will oversee both front and back of house operations, aiming to maximize sales and profits while minimizing waste and costs. Key Responsibilities: • Lead and manage a dynamic team, ensuring smooth operations and high standards of service., • Collaborate closely with directors to maintain the bar’s fresh appeal and stakeholder satisfaction., • Utilize HR knowledge and basic accounting skills to manage operations effectively., • Ensure compliance with licensing requirements, holding a personal license., • Communicate effectively at all levels in English and demonstrate proficiency in using word processors and spreadsheets. What We’re Looking For: • Proven track record in successfully managing a business, ideally in a hospitality setting., • Experience in HR and accounting functions is advantageous., • Energy and enthusiasm to engage with and attract a loyal clientele. Benefits: • Competitive salary and bonus package, commensurate with experience. Join us and bring your expertise to a renowned venue with a loyal LGBTQIA+ and straight community. We are committed to providing a lively and inclusive work environment.

Designed as a warm, vibrant neighbourhood restaurant, Casa Felicia brings together seasonal ingredients, Italian heritage, and London energy — a place where every meal feels like a celebration. Must be available to work full time. At least +2 years of experience in a busy restaurant. Must be familiar with Italian cuisine or have experience working with seasonal products.

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Nest Bar & Kitchen

Bar Supervisor / Assistant Manager - Cocktail bar background

Experience something different with Urban Pubs and Bars. I am looking for an amazing Bar Supervisor or AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at our iconic Nest in Bishopsgate If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression, • Meals on duty, • Full menu/ wine/ barista training, • Company trips & incentives, • Tips & Service charge, • Staff Parties & Events

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HOP Vietnamese

Supervisor/Team Leader- Full-time 45hrs. Mon to Sun. £13.50 p/h

HOP MASTER ADVERT Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. At Coqfighter we are passionate about food and are determined to serve the best chicken in London and beyond! What we are looking for: • To be passionate about great food, quality service and hospitality., • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the Front of House, • Ensure the training and knowledge are kept to standard and team efficiency is high, • Have a great knowledge of a busy service in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety., • Assist the manager in overseeing daily restaurant operations, • Manage inventory and order supplies as needed, • Provide excellent customer service and address customer concerns or complaints, • Assist in creating and implementing staff schedules, • Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability Your Skills: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Excellent leadership and team management skills, • Ability to multitask and prioritise tasks effectively, • Strong communication and interpersonal skills You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Amazing Staff meal Referral scheme

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The Sensational sandwich shop

Kitchen Manager The Sensational Sandwich shop is the brain child of Fraser Searle’s viral channel of Sensational sandwiches. This is our first site and we are looking for the best of the best to learn and grow as we take over the world Role Overview As a Kitchen Manager you will take ownership of the shift and ensure sales are driven by communicating with customers and ensuring all products are to spec Key Responsibilities • Ensuring all Health and food safety procedures are being followed., • Ensure a great guest experience., • Work closely with management and report and suggestions which could help, • Lead the team from the front with high level training and even higher expectations, • Drives sales ensure quality always comes first, • Stock management, • P&L management, • Scheduling and hiring What We Offer • Competitive pay rate with performance base bonus scheme, • 5.6 weeks paid holiday (inclusive of public holidays), • Free meals during shifts, • Staff discounts and socials, • Direct involvement in shaping one of London’s most exciting food brands, • Ongoing training and internal progression opportunities Why Work With Us • Career Progression - Clear pathways and internal promotion opportunities, • Competitive Compensation - Competitive pay and performance based bonus scheme, • Work-Life Balance - Respectful rota planning and fair scheduling, • Development Opportunities - Ongoing learning and leadership exposure, • Inclusive Culture - Diverse, welcoming, and people-first environment

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Supervisor - Farmer J

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