Telesales Operative

Sales & Marketing

20 hours ago93 views

This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches.
· Taking day to day calls efficiently by follow caffe concerto Standards.
· Serve walk-in customers and branch customers enquiry.
· Give full rapid support for branch enquires.

· Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time.
· Ensure customer matters or issue to be solved in high efficiency, with a priority.
· Able to control pressure and ensure the customers leave satisfied either way.
· Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations.

· Cross-selling skills to reflect wide image about other caffe concerto model.
· Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers.
· Daily payments and orders are reconciled on both dispatch and system with no shortage.

Skills and Requirements:
Previous experience on Telesales, Customer Service preferable.
Excellent Communication skills, and Telephone manner are required.
Essential Sales skills would be an advantage.
  • Experience
    Required
  • Employment
    Full-time
  • Schedule
    Monday - Sunday
  • Salary
    £10.42 – £11.44 hourly
  • Starting time
    Immediate start!

pin iconPark Royal Road, London

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Telesales AssistantLondon

Restaurant • More than 250 Employees

Hiring on JOB TODAY since April, 2017

Caffe Concerto is a very popular and icon luxury cafe/restaurant with branches based all over the UK.

Caffe  Concerto avatar icon
Caffe ConcertoActive 16 hours ago

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