TRADE COUNTER ASSISTANT – BUILDER DEPOT
Location:Staples Corner NW2 6LD
Hours: 42.5 hours per week
Salary: Competitive, based on experience
Overtime: Available
Holiday: 22 days annual leave + Bank Holidays
About the Role
As a Trade Counter Assistant, you will be the face of our branch—delivering excellent service to customers, supporting sales, and providing expert product advice. You’ll work in a fast-paced environment, serving both trade and retail customers, processing orders, and ensuring the counter runs smoothly.
✨ Key Responsibilities
- Provide friendly, helpful, and knowledgeable customer service at the trade counter
- Advise on building products, materials, and solutions
- Process sales orders, enquiries, quotations, and returns
- Maintain stock levels and ensure products are well-presented
- Work closely with warehouse and sales teams to support branch operations
- Build strong relationships with trade customers to encourage repeat business
Skills & Experience Required
✅ Previous experience in trade counter, merchant, retail sales, or customer service
✅ Good knowledge of building products/materials
✅ Confident communicator with strong customer service and sales skills
✅ Ability to thrive in a busy environment and work as part of a team
✅ Strong attention to detail and willingness to learn
What We Offer
- Competitive salary and performance-related opportunities
- 42.5 hours per week
- Overtime available
- 22 days holiday + Bank Holidays
- Full training and career development opportunities
Interviews today
- Experience
- Not required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- 42.5 hours per week
- Starting time
- Immediate start!
383A Edgware Road, NW2 6LD, London
Furniture store, Home goods store, Store • More than 250 Employees
Hiring on JOB TODAY since October, 2025
Builder Depot is one of the UK’s leading independent builders’ merchants, supplying quality building materials and services to trade and public customers. We are looking for a motivated and customer-focused Trade Counter Assistant to join o
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