Data Quality Analyst
hace 9 días
Wolverhampton
Data Quality Analyst (Customer Experience Focus) OUTSIDE IR35 CONTRACT Remote - Some trips to West Midlands An exciting opportunity for a Data Quality Analyst to play a key role in improving Customer Experience through high-quality, trusted data. This role will focus on monitoring, analysing, and enhancing data quality across customer journeys-ensuring accuracy, consistency, and completeness to support better insights and decision-making. Working closely with CX, Data, and Business teams, they will identify issues, track trends, and drive continuous improvement in how customer data is captured and used. Key Responsibilities: * Monitor and report on Data Quality across customer data and CX touchpoints * Identify data issues, root causes, and opportunities for improvement * Support Data Governance and Data Stewardship initiatives * Work with stakeholders to improve data capture, processes, and standards * Deliver clear, actionable insights to enhance Customer Experience What's Needed: * Experience in Data Quality, Data Analysis, or similar roles * Strong attention to detail and problem-solving skills * Experience working with customer or CX-related data * Ability to translate data issues into business impact * Strong stakeholder engagement and communication skills Please apply asap if interested - Data Quality Analyst At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.