Waiter / Waitress - i Boss Lounge Restaurant and Live Music

i Boss Lounge Restaurant and Live Music, Coventry's premier destination for shisha, handcrafted food, and live entertainment, is seeking an experienced and dynamic Manager to lead our team. This role is crucial in upholding our reputation for world-class service and ensuring an exceptional experience for every guest. Key Responsibilities: • Oversee all daily operations of the restaurant, shisha lounge, and live music venue., • Lead, motivate, and manage a diverse team, including hiring, training, scheduling, and performance evaluations., • Ensure the highest standards of food quality, service, and customer satisfaction., • Manage inventory, stock control, and ordering to maintain optimal efficiency and profitability., • Develop and implement operational policies and procedures to enhance efficiency and guest experience., • Handle customer inquiries, feedback, and complaints professionally and promptly., • Maintain a safe, clean, and compliant environment, adhering to all health, safety, and licensing regulations., • Collaborate with the marketing team to promote events and special offers., • Have a Team Leader spirit, experienced in creating rotas., • Monitor financial performance, manage budgets, and identify opportunities for revenue growth. Qualifications: • Proven experience in a management role within the hospitality sector, ideally in a restaurant, lounge, or entertainment venue., • Strong leadership and team-building skills with the ability to inspire and develop staff., • Excellent communication, interpersonal, and problem-solving abilities., • A passion for delivering outstanding customer service and creating memorable experiences., • Knowledge of food and beverage operations, inventory management, and financial reporting., • Flexibility to work evenings, weekends, and holidays as required by the business.

i Boss Lounge Restaurant and Live Music, Coventry's premier destination for shisha, handcrafted food, and live entertainment, is seeking an experienced and dynamic Manager to lead our team. This role is crucial in upholding our reputation for world-class service and ensuring an exceptional experience for every guest. Key Responsibilities: • Oversee all daily operations of the restaurant, shisha lounge, and live music venue., • Lead, motivate, and manage a diverse team, including hiring, training, scheduling, and performance evaluations., • Ensure the highest standards of food quality, service, and customer satisfaction., • Manage inventory, stock control, and ordering to maintain optimal efficiency and profitability., • Develop and implement operational policies and procedures to enhance efficiency and guest experience., • Handle customer inquiries, feedback, and complaints professionally and promptly., • Maintain a safe, clean, and compliant environment, adhering to all health, safety, and licensing regulations., • Collaborate with the marketing team to promote events and special offers., • Have a Team Leader spirit, experienced in creating rotas., • Monitor financial performance, manage budgets, and identify opportunities for revenue growth. Qualifications: • Proven experience in a management role within the hospitality sector, ideally in a restaurant, lounge, or entertainment venue., • Strong leadership and team-building skills with the ability to inspire and develop staff., • Excellent communication, interpersonal, and problem-solving abilities., • A passion for delivering outstanding customer service and creating memorable experiences., • Knowledge of food and beverage operations, inventory management, and financial reporting., • Flexibility to work evenings, weekends, and holidays as required by the business.

We are seeking a dedicated Waiter / Waitress to join our vibrant team at i Boss Lounge Restaurant and Live Music in Coventry. As a key member of our service staff, you will be responsible for providing exceptional dining experiences to our guests. Key responsibilities include: • Greeting and seating customers warmly, • Presenting menus and informing customers about daily specials, • Taking food and beverage orders accurately, • Serving food and drinks promptly and courteously, • Clearing tables and resetting them for new guests, • Handling customer inquiries and complaints with professionalism, • Collaborating with kitchen staff to ensure smooth service, • Maintaining a clean and organized dining area We are looking for individuals who are enthusiastic, have excellent communication skills, and thrive in a fast-paced environment. Previous experience in a restaurant or lounge setting is a plus, but not essential as full training will be provided. If you are passionate about hospitality and enjoy working in a lively atmosphere with live music, we encourage you to apply.