Hire staff

Waiter / Waitress - No 8 The Broadway Restaurant

November 27, 2025•846 views

Expires in 15 days

You will be responsible for taking customer orders, serving food and beverages, and ensuring customers have an enjoyable dining experience. The role requires excellent communication skills, a positive attitude, and a strong focus on customer service. You must be able to work in a fast-paced environment and maintain a professional demeanor at all times.

Key Responsibilities:

Customer Service: Greet customers as they arrive, provide them with menus, and answer questions about the menu, including specials or promotions.
Order Taking: Accurately and efficiently take food and drink orders. Suggest menu items to customers based on their preferences.
Serving Food & Beverages: Deliver food and beverages to customers in a timely and courteous manner. Ensure all orders are correct and complete.
Monitoring Customer Needs: Check in with customers throughout their meal to ensure satisfaction, refill drinks, and address any concerns promptly.
Table Maintenance: Clear empty plates, glasses, and silverware from tables. Ensure dining areas are clean and properly set up for new guests.
Cash Handling: Present checks, take payment, and provide accurate change. Use a POS (Point of Sale) system to process transactions.
Cooperation: Work with kitchen staff, bartenders, and other waitstaff to ensure smooth service and customer satisfaction.
Cleaning: Help maintain a clean and organized dining area, including wiping down tables, sweeping floors, and ensuring the restaurant meets health and safety standards.
Teamwork: Collaborate with other team members to deliver excellent service and resolve any customer issues.
Upselling: Encourage customers to purchase additional items such as appetizers, desserts, or drinks to increase sales.

Skills and Qualifications:

Customer Service Skills: Friendly, approachable, and attentive to customers’ needs.
Communication Skills: Ability to clearly communicate with customers, kitchen staff, and team members.
Multitasking Ability: Can handle multiple tables at once and juggle tasks efficiently in a fast-paced environment.
Attention to Detail: Ensuring orders are correct and food is served as requested.
Physical Stamina: Ability to stand, walk, and carry heavy trays of food for long periods.
Team Player: Ability to work well in a collaborative team environment.
Problem-Solving Skills: Address and resolve customer complaints or concerns with a calm and professional attitude.

Education and Experience:

High school diploma or equivalent (preferred but not always required).
Previous experience in a similar role is a plus but not essential.
Bar experience will be a plus.

Work Environment:

Hours: The position may require flexibility, including nights, weekends, and holidays.