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Full-Time Store Manager – Coffee Shop & Bakery About the Role We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

We're looking for an experienced Head Barista/Supervisor to lead the floor at our Redchurch Street site - a specialty coffee and matcha destination built around craft, quality, and a fast-paced grab-and-go energy. This is a hands-on role for someone who knows their way around a portafilter and a matcha whisk equally well, and who can run a shift with confidence when the owner isn't on site. What you'll do • Lead daily floor operations - opening/closing, shift coordination, and maintaining our quality and service standards, • Train and support the wider team on coffee and matcha preparation, ensuring consistency across every drink, • Own day-to-day food safety and hygiene standards in line with our FSMS, • Step in for stock checks and basic ordering support alongside our supervisor team, • Be the senior presence on shift - handling customer issues, team questions, and day-to-day problem solving, • Help maintain the energy and standards that make Shoreditch our flagship site What we're looking for • Solid barista experience, ideally with specialty coffee background, • Matcha knowledge a strong plus (training provided if not), • Previous supervisory or shift-lead experience, • Comfortable running a site independently - calm under pressure, decisive, hands-on, • Genuine interest in coffee/matcha craft, not just service, • Reliable, takes ownership, communicates clearly with the team and owners What you'll get • Competitive pay, • A genuinely craft-led environment - we care about quality, not just throughput, • Room to bring your own ideas to the menu and service, • Growth opportunities Based in Shoreditch (E2 7DJ). Full-time.

Generally speaking, we are looking for someone who can handle customer service, particularly during busy periods, and who can also make coffee I am looking for an experienced colleague