Call center agent jobs in Cardiff

Customer Service Agent Yolk Recruitment are working closely with an Insurance company based on the ... Raising all queries that cannot be dealt with on first call and liaising with internal teams

Experience within a Call Centre environment in a similar role. * Experience in dealing with Customer complaints both verbal and written is desirable. * Use of Live Chat or a similar system is ...

Person Specification: - Experience within a Call Centre environment in a similar role. - Experience in dealing with Customer complaints both verbal and written is desirable. - Use of Live Chat or a ...

Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. * Ensure that cases are resolved within case life cycle, as per individual balanced ...

... center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client ...

Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. * Ensure that cases are resolved within case life cycle, as per individual balanced ...

Manager to review previous day/week call center performance as well as short/long term planning. Monitor and analyze call volume, call patterns, and traffic flow for multiple lines of business to ensure service level objectives are being met. Execute tasks related to forecasting headcount require...

As Customer Service Advisor, you will have experience working within a telephone based role and will be passionate about providing excellent customer service to all customers and members as well as:. This is an excellent opportunity for an experienced Customer Service Advisor to join a supportive...

Being focused on the customer at all times ensuring that excellent customer service is provided on every call. Are you experienced in customer services within contact centre, retail or hospitality, and looking for part time work to fit around your lifestyle?. If you have a passion for delivering ...

Call Centre Representative Agent Work From Home - Part Time Remote Focus Group PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a call centre representative agent or s...

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Researc...

No call centre representative agent experience needed. Call Centre Representative Agent Work From Home - Part Time Remote Focus Group PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignme...

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE     Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. You’ll be talk...

Are you looking for a rewarding opportunity to work with a dynamic team in the security industry? We are seeking enthusiastic Inbound Call Handlers to join our Client in Bromborough. Handle inbound calls efficiently and professionally. ...

The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors. Understand, support and advise customers requiring a wide range of information,...

Brook Street is working with a growing client in the insurance industry that is seeking a German-speaking customer service advisor. To answer queries from customers and record information. To maintain and effective working relationship with staff and customers. ...

Manage the relationship with customers regarding purchase orders, inquiries, sales rep inquiries, account maintenance with and through other departments for the assigned territory and back up team members as required Order entry -Comply with established trade-law and regulatory requirements -Com...

Manage the relationship with customers regarding purchase orders, inquiries, sales rep inquiries, account maintenance with and through other departments for the assigned territory and back up team members as required Order entry -Comply with established trade-law and regulatory requirements -Com...

Educational / Professional Qualification Near native (interpreted as CEFR level C1) or native relevant market language and manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems Previous experience in an outsourced ...

Role: Customer Service (Dutch or German or Norwegian or Swedish Speaker) Location: Cardiff,UK 5 days onsite Pay Rate - £30,000 p/a + Employment Benefits Duration: 6 months FTC initially (with a view to possible extension) Work Experience / Responsibilities Handle phone calls with customer quer...

Role: Customer Service (Dutch or German or Norwegian or Swedish Speaker) Location: Cardiff,UK 5 days onsite Pay Rate - £30,000 p/a + Employment Benefits Duration: 6 months FTC initially (with a view to possible extension) Work Experience / Responsibilities Handle phone calls with customer quer...

Why not use your skills to make a difference and join our Payment Support Team in Belfast? We need people like you to speak with our customers over the phone who are facing some financial difficulties. You’ll call on your life skills to build strong relationships and then work together to find th...

Warehouse Operative, Picker, Stores Operative, Stores Person, Warehouse worker, Packing, Packer, Goods in, Goods out, Logistics Operative. For the successful Warehouse Operative our client is offering:. The Role - Warehouse Operative:. What we are looking for in a warehouse operative:. ...

The Warehouse Operative - Packer will ensure complete accuracy in all aspects of their role, taking responsibility for packing, cutting and grinding (when trained) consignment stock, stock checks and general housekeeping duties. This is a very busy department, accuracy and attention-to-detail is ...