Customer analyst jobs in Richmond - Page 10Create job alerts

Ensure accurate data entry and record-keeping. * Analyse customer feedback and service performance metrics to identify trends and areas for improvement. * Provide regular reports to senior management ...

Senior CRM Executive * Hybrid working * InterAction CRM role A global law firm is looking to ... Experience in working with data analysis and segmentation.

Monitor and analyse support metrics * Create and prepare weekly reports on customer satisfaction as well as team performance * Work closely with cross functional teams across the business including ...

We are looking for an ambitious Customer Account Manager to join an international FMCG food ... performance analysis. * Collaborate cross-functionally with marketing, demand planning, and ...

Monitor and analyse customer service metrics and KPIs to identify trends, issues and areas for improvement, reporting these on a regular basis. * Responsible for reducing fraud risk and ensuring ...

Analytical skills to monitor KPIs like adoption rates and customer satisfaction * Ability to improve and streamline processes for better outcomes * Experience managing multiple client touchpoints ...

Customer Development Manager - Boots Do you have experience managing the Boots account? Are you ... Highly analytical with ability to report and forecast on sales performance against budget KPI

Customer Success Opportunity!🚀 I am currently representing a Cyber Security SaaS business who ... Analytical Mindset : Ability to leverage data for insights. * Project Management : Skilled at ...

Track and analyse where customers need support - and use this as feedback for training and product development You Must * Have excellent spoken and written English * Provide evidence of written help ...

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... Promote a self-serve analytics culture for the organization by educating partners on key reports ...

About the Role CACI would like to recruit a Customer Success Executive/Manager within our Network ... We are a growing and dynamic group of business analysts, architects, solution designers, engineers ...

Competent in working with data, analysing and reporting on service trends and performance. * Experience in resolving customer enquiries via social media, email, live chat, and phone calls. * An ...

A financial services provider based in London is recruiting a CRM Manager to design and implement ... Analytical mindset with the ability to derive actionable insights from data. * Strong project ...

Strong analytical skills with the ability to interpret data and customer feedback to drive project outcomes. * Excellent organizational, communication, and stakeholder management skills. * Proven ...

Have the willingness to dive deep into the customer sales pipeline, analyze the pipeline to identify how the Account Management team is tracking toward their monthly and annual revenue goals, and use ...

Occasional travel to customer sites may be required for planning and review meetings. Skills ... Bachelor's degree in a technical or analytical discipline such as Computer Science, IT, Financial ...

Achieve broad exposure to a spectrum of Customer Success Responsibilities spanning from customer engagement, analytics, project management and coordination, product adoption - providing you with ...

Strong analytical and problem-solving skills. * Team Player: Positive, goal-driven, and able to ... Customer Success Manager Rewards and Benefits: * Competitive Salary: Base salary of £36-48k

The Marketing and CRM Systems Manager will act as a trusted advisor to the Global Head of Marketing ... Excellent problem solving and business analysis skills. * Have a passion in the future direction of ...

Sales Data Analysis: Regularly analyse sales performance data to identify trends, measure the ... Customer Relationship Management: Build and maintain strong relationships with both internal and ...

Building strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering * Analysing and monitoring customer data to draw ...

... customer satisfaction. * Implement and leverage a range of digital tools, including IT service management software, employee feedback platforms, data analytics solutions, and AI-driven virtual ...