Customer analyst jobs in Belfast

As the IT Global Service Desk Team Leader for our large scale legal client you will collaborate to ensure consistent processes and communication. Your role involves providing technical, process, and HR leadership to promote accountability and customer focus. You will oversee recruitment, onboardi...

IT Service Desk Analyst - Belfast (28k) Job Reference: JPR170424 Job Title: IT Service Desk Analyst Salary: 28k pa Based: Coleraine Hours: Full time - 37.5 pw (Mon-Fri, 9am-5pm) Contract: Temp - ongoing rolling contract with potential to secure permanent. Overview My client is currently modernisi...

Location: Belfast Workplace: Hybrid The Opportunity: The Technology Support Analyst (Tier 1) will provide the first point of contact for our end users through phone, email, chat, and/or ticket system. For this reason, this role is classified as a Tier 1 Technology Help Desk position. This role wi...

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to ...

The Role As a transport Analyst, you will play a vital role in driving Transportation operational efficiencies & processes for Products moving from facilities to Dealers or end customers ...

Business Analyst Location: Belfast-Hybrid Hours: Permanent ... We care about making a positive impact for our colleagues, customers, partners, and the wider ...

Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in ... Experience working as a Business Analyst * Working experience of Excel to a high level * Agile ...

... Bia Analytical, significantly impacting our growth trajectory. Key Responsibilities * Maintain and grow our business with our existing and new accounts. * Manage new key customer sales leads ...

Conduct market research and competitive analysis to identify emerging trends, market opportunities, and customer insights. * Plan and execute participation in industry events, conferences, and trade ...

As part of the Customer Success team, you'll own existing accounts, bring on new partners/customers ... Target-driven mindset, excellent analytical skills, and proficiency in MS Office, especially Excel

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving ...

Understand client needs, address concerns, and deliver exceptional customer service to ensure client satisfaction and retention. * Sales Forecasting and Reporting: Analyse sales data, market trends ...

... of customer engagement. This will involve ongoing analysis of business requirements throughout the lifetime of the service. Candidates will have a strong understanding of data architecture and ...

Researching and identifying and implementing innovative growth strategies through market analysis * Using advanced marketing automation to nurture MQL's along a customer journey * Creating ...

Competent in power system analysis such as steady state load flow, voltage, short circuit analysis ... Liaise with customers seeking a grid connection , communicating technical information clearly and ...

Competent in power system analysis such as steady state load flow, voltage, short circuit analysis ... Liaise with customers seeking a grid connection, communicating technical information clearly and ...

... customer satisfaction. * monitor, and report on key performance indicators (KPIs) such as call ... Exhibits strong analytical and problem-solving skills, able to think critically and make sound ...

Manage sales pipeline, collaborate on analysis, and refine approaches based on market insights ... Update sales administration accurately in CRM systems. Relationships & Reporting: * Directly ...

Represent the company to external customers and stakeholders Qualifications: * Bachelor's degree in ... Strong analytical and problem-solving skills If you are a highly motivated and experienced Quality ...

... Business Analyst on multiple projects. * Proficiency in Tableau, Excel, and business intelligence tools. * Experience with CRM software, preferably Salesforce. * Strong knowledge of data ...

The individual is expected to critically analyze processes and procedures and suggest improvements. Some interfacing with internal customers and technical groups should be expected. Travels ...

... multiple customer projects - all applying appropriate best practice, quality assurance and ... Respond promptly to security incidents and conduct thorough post-incident analysis to prevent ...

Additionally you'll be analysing telemetry data from monitoring platforms to gain deeper insights ... customer needs. What you need: * Extensive experience in performance testing and optimization ...

... customer success to ensure alignment on marketing strategies and tactics · Analysing marketing data and providing recommendations for continuous improvement · Collaborate with designers and ...