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Data and Insights Analyst Cambridge (hybrid, with flexible home working) £45,000 Permanent ¦ Full-time Hours: 37 hours per week About the role This is an exciting time to join Hundred Houses Society (HHS). We are looking for a Data & Insights Analyst who will strengthen how we use data to improve services, support and demonstrate compliance, and deliver better outcomes for our customers. You will use your strong analytical and insight-driven skills to lead improvements in the quality, accuracy and accessibility of our data and develop clear and reliable reporting which will provide practical insights that support service improvement and regulatory compliance. Working closely with teams across Customer Services, Property, Housing, Finance and ICT, you will help us improve the quality, accessibility and interpretation of operational data. This is a great opportunity to make a real difference in a small, collaborative organisation where your work has visible impact. About you We welcome applications from people who can demonstrate: • Experience in business analysis, service improvement or change roles, • Strong analytical and problem-solving skills, • Proficiency in Excel and at least one BI/reporting tool (Power BI desirable), • Ability to analyse complex data and communicate clear, actionable insight, • Experience mapping and improving processes, • Experience working in a customer-focused environment, • Ability to interpret data for nontechnical audiences, • Inclusive, values-driven approach, aligned with social housing, • Strong organisational and time-management skills Desirable • BCS Business Analysis certification (or willingness to work towards this)., • Familiarity with Civica Cx, SQL, Power BI or similar tools., • Experience working in housing, public sector or regulated environments., • Experience supporting digital or systems change, or facilitating workshops or training. Why join us? We’ve held Investors in People Gold accreditation since 2020, reflecting our commitment to inclusivity, wellbeing, learning and professional growth. Joining us means being part of a collaborative organisation focused on continuous improvement and making a real difference. Benefits • 28 days annual leave (excluding bank holidays, pro-rated for part-time staff), • Option to buy/sell up to 5 days’ annual leave, • Private health insurance, • Employee discount scheme, • Defined contributions pension scheme (matched from 4% to 10%), • Employee Assistance Programme, • Life assurance, • Strong focus on learning, development and wellbeing, • Plus, more when you join! Please note that Basic DBS clearance is required for this role. Inclusion and Diversity We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements. We welcome discussions regarding reasonable adjustments at any stage of the recruitment process.

Senior Business Systems Analyst £60,000–£70,000 | Cambridge (Hybrid) REED Technology are supporting a rapidly scaling global SaaS organisation in Cambridge who are seeking an experienced Senior Business Systems Analyst. This pivotal role focuses on optimising and scaling core business systems across Finance, Sales, Marketing, Customer Success and Operations. The position is ideal for a Salesforce-focused systems professional who enjoys cross-functional collaboration, tackling complex operational challenges, and delivering scalable, future-proof systems solutions. The Role You will partner with senior business leaders to translate operational and financial requirements into effective systems solutions, ensuring platforms such as Salesforce and supporting business systems evolve in line with organisational growth. Key Responsibilities: • Lead stakeholder discovery sessions and end-to-end process reviews, • Produce clear current-state and future-state documentation, • Own day-to-day Salesforce configuration, automation (Flows), reporting and data management, • Manage permissions, data integrit...

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Commercial Analyst (Solar, EV) Flexible UK locations with FlexFirst hybrid working Overview Our role in Hive plays a key part in supporting the growth of our Solar, EV and ASHP partnership channel and helping deliver a greener, fairer energy future. The Commercial Analyst is responsible for partner reporting, performance insight. The role works closely with internal teams and external partners to understand performance, identify trends and recommend improvements that enhance partner and customer experience while supporting commercial outcomes. This role focusses on strong data and insight focus, supporting decision‑making, process optimisation and performance delivery across the partnership portfolio. About the role * Owning reporting and performance insight across Solar, EV and ASHP partners, including creation of central KPI dashboards * Working with internal teams to bring together customer insight, sales funnel performance and operational data * Providing ad‑hoc analysis and insight for senior stakeholders * Monitoring partner performance against SLAs and agreed targets * Tracking market and competitor trends across Solar, EV and ASHP * Supporting weekly, monthly and quarterly performance and trading reviews * Contributing to partner financial planning, forecasting and performance reviews * Working closely with partner management teams to review performance against forecasts * Identifying opportunities to improve processes, propositions and commercial outcomes * Supporting business cases and testing of new offers What we're looking for (min criteria) * Experience as an analyst with a strong, data‑driven commercial focus * Confidence working with multiple stakeholders across data, sales, marketing and finance * Strong analytical capability, with demonstrable experience using Excel and Power BI * Ability to turn data, insight and research into clear recommendations * Comfortable influencing across teams to deliver shared goals * Solid understanding of forecasting and financial analysis * Experience in energy, smart home, retail partnerships or subscription‑based services (desirable)

Job Title: Asbestos Surveyor / AnalystLocation: Glasgow, Central ScotlandSalary/Benefits: £26k - £43k + Training & Benefits The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. We are recruiting for an Asbestos Surveyor / Analyst in the Central Belt of Scotland. You will be joining a highly respected name within the Asbestos industry, who holds UKAS accreditation and a busy presence across the area. You will be conducting full asbestos surveys, air monitoring and analytical duties across industrial, commercial and domestic premises. Our client is ideally seeking someone who is dual qualified, but they can consider candidates undertaking singular duties, as they can offer further training. Salaries on offer are excellent and benefits include: overtime, company vehicle, pension and annual leave. Locations of work include: Glasgow, Airdrie, Bellshill, Wishaw, Larkhall, Carluke, Lanark, East Kilbride, Barrhead, Kilmarnock, Irvine, Johnstone, Paisley, Renfrew, Dumbarton, Bishopbriggs, Clydebank, Lenzie, Croy, Falkirk, Stirling, Bathgate, Bo'ness, Troon, Ardossan, Greenock, Lennoxtown, Kilsyth, Broxburn, Livingston, Shotts. Experience / Qualifications:-Experience working as an Asbestos Surveyor / Analyst-Will hold industry qualifications, including: BOHS P402, P403 and P404 (or RSPH equivalents)-Fully conversant in UKAS, HSG 264 and HSG 248 guidelines-Must have worked across a range of client contracts-Comfortable using IT software-Good literacy and numeracy skills The Role:-Undertaking management, refurbishment, demolition and re-inspection asbestos surveys-Collecting ACM samples from site-Carrying out 4 stage clearances-Full air monitoring duties, including: smoke, reassurance, background, leak and personal-Producing site-specific technical reports-Working across asbestos removals projects, of varying size and scope-Ensuring removal works are completed in line with HSG guidelines-Maintaining high levels of customer service Alternative job titles: Asbestos Consultant, Asbestos Surveyor, Asbestos Analyst, Asbestos Site Analyst, Asbestos Inspector, Environmental Consultant. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. xrnqpay Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026

Role Purpose: Location- Head Office in Ruddington, Nottinghamshire Level - Experienced Professional Department - Product R&D Working Pattern - Hybrid (three days a week in the head office) Benefits - ___ In this Senior Business Analyst role, you’ll take the lead on complex system integration projects that connect Salesforce CRM, Zuora CPQ, and Zuora Billing solutions. This is an incredible opportunity to work closely with stakeholders across the organisation - gathering requirements, designing automated workflows, and delivering innovative solutions that drive efficiency and transform operations. Responsibilities: • Leading Salesforce implementation and optimization initiatives, • Defining detailed system requirements for integrations and automation projects, • Managing cross-functional projects from scoping through delivery, • Creating comprehensive technical documentation and process flows, • Participating in steering groups and providing strategic insights, • Supporting acquisitions through system integration planning Skills and Experience:, • Proven experience as a Business Analyst in technology-driven environments, • Strong Salesforce expertise, including CRM configuration and automation tools, • Experience with CPQ platforms (Zuora, Salesforce CPQ) and system integrations, • Knowledge of renewal processes, CRM migrations, or customer lifecycle management, • Excellent stakeholder management and requirements gathering capabilities, • Ability to translate business needs into technical specifications Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! #INDMP #LI-NOTTINGHAM

RemoteStar is looking to hire an Technical System / Support Analyst (SaaS, SQL) on behalf of our client. Client Success: As a Customer Support Analyst, you will be a critical part of our clients' success stories. Innovation at Heart: Thrives on innovation, and you'll have the opportunity to propose

Senior Business Systems Analyst £60,000-£70,000 | Cambridge (Hybrid) REED Technology are supporting a rapidly scaling global SaaS organisation in Cambridge who are seeking an experienced Senior Business Systems Analyst. This pivotal role focuses on optimising and scaling core business systems across Finance, Sales, Marketing, Customer Success and Operations. The position is ideal for a Salesforce-focused systems professional who enjoys cross‑functional collaboration, tackling complex operational challenges, and delivering scalable, future‑proof systems solutions. The Role You will partner with senior business leaders to translate operational and financial requirements into effective systems solutions, ensuring platforms such as Salesforce and supporting business systems evolve in line with organisational growth. Key Responsibilities: Lead stakeholder discovery sessions and end‑to‑end process reviews Produce clear current‑state and future‑state documentation Identify opportunities for automation, efficiency and scalabilitySalesforce Administration: Own day‑to‑day Salesforce configuration, automation (Flows), reporting and data management Manage permissions, data integrity and user support Deliver enhancements for Sales, Marketing, Finance and Customer Success teamsBusiness Systems & Integrations: Support optimisation of ERP, integration tools and collaboration platforms Contribute to the systems roadmap and assist with UAT, testing and release cyclesData, Reporting & Financial Insight: Develop dashboards and analytics across business systems Support FP&A activities including budgeting, forecasting and KPI reporting Promote strong data governance and cross‑system consistencyTeam Support: Provide mentorship to a Junior Business Systems Administrator Support workload prioritisation and ensure quality deliverySkills & Experience Strong background as a Business Systems Analyst or Salesforce Administrator Hands‑on Salesforce administration experience (Admin certification preferred) Experience supporting FP&A, budgeting cycles, SaaS metrics and forecasting Excellent analytical, problem‑solving and stakeholder‑management skills Ability to translate business requirements into scalable systems solutionsDesirable: Exposure to ERP platforms (e.g., NetSuite) Experience with Celigo or similar integration tools Familiarity with Power BI, Power Automate, Jira or Confluence Understanding of APIs and system integrationsCandidates must have the right to work in the UK (no visa sponsorship). If you're a systems-focused professional with strong Salesforce expertise and financial systems exposure, this is a fantastic opportunity to take ownership of critical platforms within a growing SaaS business. Apply now to learn more

Customer Data Analyst | Customer Data | SQL | Hybrid working 2/3 days per week South Somerset | £40,000 + benefits + up to a 20% discretionary bonus. Method Resourcing have partnered with an established retail business who are looking to add a Customer Data Analyst into the Data team as they contin

Senior Analyst | Customer Data | SQL | Hybrid working 2/3 days per week South Somerset | £50,000 + benefits + up to a 20% discretionary bonus. Method Resourcing have partnered with an established retail business who are looking to add a Senior Analyst into the Data team as they continue to go from

Analysts are the execution engine for our Channel and Customer Research offering. Channel and Customer Research Analyst (German speaking). By identifying the right operator, distributor, or end‑customer profiles—and engaging them at the optimal moment in the quarter—we help investors surface d

Senior Customer & CRM Analyst (Marketing). As a Senior Customer & CRM Analyst, your input will be crucial in driving decision‑making. This is a hands‑on senior analyst role focused on understanding customer behaviour and evaluating the impact of CRM activity across uSwitch.

The ideal candidate will harness strong SQL skills to build and maintain dashboards, facilitate data migrations, and support analytical requests from the Customer Experience team.

At Abercrombie & Fitch, the EMEA Customer Research Analyst is a London-based in‑house resource for brand and business partners across the region. A key advocate for the EMEA customer, this role is responsible for designing, executing and communicating high‑quality customer research that informs

CRM and customer data to support smarter marketing decisions for a key client. CRM, customer or marketing analytics.

As a Senior Quality Assurance Analyst, the role will centre around reviewing and checking communication the Customer Operations team members have with our customers. You'll be working closely with the Head of Customer Operations and all of the functions within (Customer Service, Card Operations, Pay

A leading data insights firm in Greater London is seeking a skilled Data Analyst to produce actionable analysis for clients. The role involves delivering insightful recommendations based on customer data and building strong client relationships.

We are looking for a Customer Marketing Analyst to join Experian's Customer Marketing team and build your career in data-driven marketing. Support the delivery and optimisation of customer marketing campaigns by identifying opportunities to improve engagement and conversion. Build and apply customer

You'll be working closely with the Head of Customer Operations and all of the functions within (Customer Service, Card Operations, Payment Operations, Vulnerable Customers, Financial Wellbeing and Complaints). Customer Operations (Customer Service, Card Operations, Payment Operations, Vulnerable Cus

Monitor and interpret key customer and commercial KPIs, spotting opportunities to improve performance across the customer journey. You always start with our customers and winemakers. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer

A technology-driven analytics firm based in the UK seeks a Forward Deployed Analyst to connect AI with users effectively.

What you’ll be doing as a Customer Risk Analyst. This is an operational and analytical role focused on protecting customers and the Clean Water System by assessing risk, improving ways of working, and helping minimise supply interruptions. You will join a collaborative and supportive team where yo

A leading customer experience agency in the UK is seeking a Client Strategy Analyst to deliver strategic and operational support to clients.

A leading technology company in the UK is seeking a Senior Marketing Data Analyst to enhance customer understanding and optimize marketing effectiveness. Applicants should have strong communication skills and a background in customer-focused analytics.

Demonstrate awareness of Consumer Duty and its implications for customer outcomes and regulatory standards. Support marketing teams by leveraging data to improve customer experience and commercial performance for Currys. Their vision is to be a driver of positive change and to provide helpful and af

Reporting to the Customer Support Team Lead, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge.

Our ambition is to build a best-in-class customer experience, and you’ll play a leading role in helping us to achieve it by enabling us to understand our customers better, harness data and discover insight across all touch-points, campaigns and marketing activity. As a Senior Analyst, you have exp

A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems. Responsibilities include reporting on customer feedback and overseeing warranty processes.

A global specialty retailer is seeking an EMEA Customer Research Analyst based in London. This role involves executing and communicating high-quality customer research to inform brand and merchandising decisions. Ideal candidates will have a strong background in customer research, possess excellent

A global SaaS company is seeking a Customer Support Analyst to enhance their support team. The ideal candidate will have at least 3 years of Help Desk experience, a deep understanding of problem resolution, and a customer-first mindset. You will manage inbound customer inquiries and work collaborati

A charitable organization is seeking a Support Analyst to provide IT support to internal users, ensuring access to essential systems.

A technology services company in London is seeking an experienced IT Business Analyst with a focus on CRM. This position offers a dynamic environment where the analyst will play a crucial role in transforming business needs into digital solutions.

A leading financial institution seeks a Customer Journey Oversight Analyst in Greater London to support customer-focused improvements across Priority Customer Journeys. The ideal candidate will have experience in customer experience insights, strong communication skills, and a proactive approach to

A fast-paced digital business in the UK seeks a Data Analyst to enhance reporting and customer insights.

Reporting to the Customer Support Team Lead, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge.

A prominent railway company in the UK is seeking a Business Analyst to transform the railway experience for customers and communities.

This position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the. You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable cu

We are looking for a Customer Marketing Analyst to join Experian's Customer Marketing team and build your career in data-driven marketing. You'll use data and insight to help shape how we communicate with customers across channels such as email and push notifications, supporting the delivery of pers

Join us as a Customer Journey Oversight Analyst at Barclays, where you’ll support the delivery of customer‑focused improvements across our Priority Customer Journeys. To be successful as a Customer Journey Oversight Analyst, you should have experience with:. You’ll play a key role in tracking

A modern social bank in London is seeking a Senior Quality Assurance Analyst to conduct quality checks on team communications, improve training processes, and enhance customer experience. Candidates should have experience in fintech and strong customer service skills. This hybrid role supports both

As our Customer Feedback Analyst in our Group Customer and Marketing function, you’ll play a key role in identifying pain points, determining how and when we fail to meet customers’ needs and expectations. You’ll support the fixing of those customer pain points to optimise operational efficien

Experience: 1–3 years of experience in customer support, help desk, or similar role, preferably supporting software or SaaS products; Proven ability to handle high volumes of inquiries while maintaining accuracy and customer satisfaction. Get notified about new Customer Support Analyst jobs in. We

A leading recruitment agency is seeking an experienced Business Analyst for a 12-month contract focused on customer journey analysis in Berkshire. The role involves supporting digital and AI-enabled customer service solutions with a competitive rate of £750/day inside IR35. The ideal candidate will

The ideal candidate will have a strong background in customer analytics, a customer-focused mindset, and the ability to build relationships across teams. A financial services organization in England is seeking a Customer Outcomes Analyst to drive improvements and ensure compliance within a regulated

Our Channel and Customer Research Analysts are the driving force behind the transcripts on our platform! We’re redefining how investment research is done by fostering a high-performance culture. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. By con

A leading global banking group is seeking a Customer Insight Senior Analyst in Solihull. The role involves delivering commercial insights through analytical methods, optimizing marketing strategies based on customer behaviors, and contributing to strategic partnerships.

A leading tech company in Greater London is seeking a Service Desk Analyst to ensure efficient delivery of technical support across the organization.

We are looking for a Customer Marketing Analyst to join Experian's Customer Marketing team and build your career in data-driven marketing. You'll use data and insight to help shape how we communicate with customers across channels such as email and push notifications, supporting the delivery of pers

A burgeoning logistics firm is seeking a Senior Data Analyst to enhance customer delivery analytics.