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My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

You will be responsible for managing reservations, coordinating events, and providing exceptional customer service to patrons. Maintain an up-to-date booking calendar to track reservations and availability. Keep accurate records of reservations, deposits, and payments.

Management and leadership of Leon Cycle operations including but not limited to demand plan, warehouse and logistics and after-sales customer service operations. Business partner with team in Suzhou China to be up to date on all incoming stocks and inventory, ensure full utilization of warehouse spa

Excellent interpersonal and customer service skills with the ability to advocate standard public cloud functionality to a client. Ideally 2 years plus S/4HANA Public Cloud experience. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expert

Accountable for executive engagement, account health, and risk mitigation. As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This includes ou

About JD.com JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Learn more: ___ Learn more: The Opportunity We are seeking a proactive Product Manager – Post-Purchase Journey. This role will focus on building scalable systems and customer-centric processes across returns, refurbishment, resale, and disposal. Based in the UK, you will work with cross-functional teams to deliver product solutions that improve customer satisfaction, operational efficiency, and the competitiveness of the Joybuy platform. Key Responsibilities • Define and own the product vision and roadmap for after-sales and reverse logistics in Europe., • Translate business and operational requirements into product features, workflows, and system enhancements., • Partner with supply chain, operations, marketing, and customer service teams to deliver seamless product adoption., • Monitor customer behaviour, partner feedback, and performance metrics to drive product iteration and continuous improvement., • Contribute to long-term product capability planning to support scalable cross-border e-commerce growth. Requirements • Bachelor’s degree or above, fluent in English;, • Previous experience in e-commerce operations or spare parts/after-sales management preferred., • Strong customer focus with the ability to design policies, implement standards, and drive cross-team projects., • Commercially minded, results-driven, with strong communication skills and ability to perform under pressure. What We Offer • A key role in shaping JD.com’s spare parts and after-sales operations in Europe., • Competitive compensation package, including performance bonus and benefits., • Career development opportunities within a high-growth, international organisation., • Hybrid role in Europe with collaboration across European markets., • Dynamic and multicultural work environment that values innovation, execution, and performance. JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Radius is seeking a Customer Success Specialist. Must have experience with either IT or Datacentre sector. The Customer Success Exec is responsible for providing general administrative support to the Customer Success Team, to help manage customer accounts, address enquiries, and ensure a seamless service delivery. This role is required to deputise for Customer Success Managers when required, participating in customer service reviews and providing a level of competence on the services outlined in customer service reports. The role requires taking ownership of any improvements that arise from either within the organisation relating to service failings or client complaints/ improvements, and co-ordinating with other teams to source resolutions. Specific duties include but are not limited to the following job functions. • Manage a small portfolio of small customer accounts, primarily, but not in the finance vertical, • Provide cover for Customer Success Managers on key accounts during absence, • Collate operational data and produce monthly customer service reports, • Provide exceptional administrative support to the Customer Success Team, • Maintain accurate records of customer interactions, • Respond to customer inquiries promptly and professionally by phone, email or other communications channels, • Regularly audits work being done and customer service being provided to ensure all standards are met and that remedial work is completed effectively, correctly, and thoroughly, • Co-ordinate with various departments to resolve client issues quickly and professionally, • Participate in team meetings to and contribute ideas to improve overall customer satisfaction, • Monitors customer issues and client complaints to define patterns and work to lessen those recurring issues, • Attend customer and industry focused networking events both on-site and off-site, • Participate in, and positively contribute to, internal projects which require Customer Success Team input, as required

Building Surveyor – Central London Housing Association £250 PAYE / £290 Umbrella LTD (Inside IR35) 36 hours per week 3–6 month contract Overview A Central London Housing Association is looking for a Building Surveyor to support the delivery of both planned and reactive works programmes. You will provide professional building consultancy services across a mixed-tenure property portfolio, ensuring value for money, compliance, and high standards of customer service. Responsibilities • Carry out full building surveys, reports, and cost analyses., • Manage works programmes and oversee responsive repairs to support planned maintenance., • Project manage disrepair cases and void works in line with compliance and contract standards., • Conduct post-inspections and assure contractor performance against KPIs., • Provide technical advice on major repairs, FRA, EPCs, and cyclical programmes., • Support colleagues in delivering excellent surveying services and share best practice.Requirements, • Relevant surveying qualification and/or experience., • Experience with JCT/NEC contracts and ability to produce technical reports., • Project management skills across repairs and planned maintenance., • Member of RICS/CIOB desirable.

Senior Surveyor – Property & Asset Management About Our Client & the Role Our client is a respected global leader in real estate, offering world-class services, advisory expertise and innovative technology. They are seeking an experienced Senior Surveyor to join their Property & Asset Management team. This is an exciting opportunity to manage prestigious Central London assets and work closely with high-profile clients. Key Responsibilities • Act as the primary contact for clients, building trusted relationships, • Manage lease compliance, occupier applications and technical or operational queries, • Oversee financial performance and service charge management in line with RICS standards, • Drive sustainability and ESG initiatives across the managed portfolio, • Conduct regular property inspections and ensure exceptional presentation standards, • Lead property transitions, acquisitions support, due diligence and reporting for stakeholders, • Champion occupier engagement, customer experience and compliance with health, safety and insurance requirements Key Requirements • MRICS qualification (preferred) with 3+ years’ property management experience, • Strong background managing Central London assets, • Commercially astute with proven financial management skills, • Excellent client relationship management and communication abilities, • Confident in using property management systems and other IT platforms, • Capable of strategic thinking, problem-solving and mentoring junior team members, • Commitment to inclusivity and ongoing professional development Perks & Benefits • Career growth within an internationally recognised organisation, • Collaborative and inclusive working environment, • Professional development support, including RICS accreditation, • Flexible working arrangements, • Competitive benefits package, • Opportunity to work on landmark properties with prestigious clients How to Apply If you are a proactive and ambitious property professional seeking to advance your career with a global leader, we encourage you to apply online today.

✨SENIOR PROPERTY MANAGER✨ 📍West London📍 💸Salary upto £65,000 + Discretionary Bonus 💸 We are seeking a Senior Property Manager to take responsibility for a high-profile, large multi-tenanted commercial asset located within a prestigious estate in West London. This is an exciting opportunity for an experienced property professional who thrives in a customer-focused, dynamic environment and takes pride in delivering a best-in-class occupier experience. Key Responsibilities • Tenant Relationship Management: Act as the primary point of contact for all occupiers, delivering exceptional customer service and fostering long-term relationships., • Service Charge Management: Preparation, management, and reconciliation of annual service charge budgets in line with RICS best practice., • Contractor Oversight: Manage and monitor all FM service providers, ensuring high performance, value for money, and full compliance with contract terms., • Compliance & Health & Safety: Ensure the asset remains fully compliant with all statutory obligations and best practice guidelines, including H&S, fire safety, and environmental standards., • Project Management: Lead both minor works and major refurbishment projects, coordinating with consultants, contractors, and stakeholders to ensure delivery on time, within budget, and to specification., • Asset Enhancement: Work closely with the client and wider estate management team to identify and implement opportunities for continual improvement. What We’re Looking For • Proven experience managing multi-tenanted commercial buildings, ideally within a high-profile estate or central London portfolio., • Strong customer-facing skills – confident, polished, and able to build rapport with demanding commercial tenants., • Experience in service charge budget preparation and management., • Excellent contractor and supplier management capabilities., • Knowledge of property compliance, health & safety, and relevant statutory requirements., • Track record of managing capital and refurbishment projects (minor to major)., • IOSH/NEBOSH or similar professional qualifications are advantageous. Why Apply? • Be part of a prestigious West London estate with a reputation for excellence and innovation., • Join a supportive and collaborative team with access to market-leading resources and tools., • Enjoy a role with real autonomy and influence, managing a flagship commercial asset., • Competitive salary, generous benefits package, and clear progression opportunities. Please send your CV to

We are looking for experienced UK Immigration professionals to join our client's team in North West London. Immigration Management: • Points Based System casework including GBM Senior or Specialist / Expansion / Secondment and Skilled Worker categories plus Innovator / Founder, Global Talent & High Potential Individuals, • Compliance and Sponsor Management duties such as licence applications, SMS reporting and client audits, • Provision of strategic advice and right to work checks, • Completion of legal forms, drafting representation letters, consulting, and liaising with clients via email, meetings and telephone, • Assisting with individual immigration enquiries within the rules such as Family & Private Life cases, UK Ancestry, Visitors, ILR and British nationality Business Development • Presentation at own / shared seminars and HR forums, • Attending networking events and increasing the contact database, • Contacting potential and current customers to establish rapport, arrange meetings and make aware of their services Skills: • Good planning, organisation skills and excellent workload management, • Ability to rapidly analyse, interpret and present data to support decision making, • The ability to multi-task and ensure accuracy and attention to detail which is key for this role Competencies: • Highly commercially aware, • Good listener; calm under pressure, • Awareness of latest changes in immigration law and play a role in helping the business to lead it’s industry sector, • Dynamic, with a proven ability to effectively plan and manage a varied, challenging workload, • Good at building relationships and making things happen collaboratively, • A team player who can also work effectively on their own with minimal supervision, • A flexible outlook and ‘can do’ attitude Qualifications & Experience: • IAA Level 1 qualification or higher, • Proven recent experience in a similar role, • Experience of client account management, • Good level of education with a passion for customer service, • Good Microsoft Office skills

About Us Skin Cupid is a leading Asian beauty retailer, dedicated to bringing the best of Asian skincare to our global community. Our platform is a curated haven for skincare enthusiasts, offering a diverse range of high quality products sourced directly from the most reputable and innovative Asian beauty brands. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross borders beauty and wellness. About the Role We’re looking for an enthusiastic and highly organised Assistant Store Manager to join the team at Skin Cupid’s very first offline and flagship store. This is an exciting opportunity to help bring our online presence to life and set the standard for our in-store experience. As the Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver an exceptional customer experience, and support the development of a passionate, high-performing team. You’ll act as a role model on the shop floor, combining expert product knowledge with excellent leadership and communication skills. This role is perfect for someone who thrives in a customer-focused environment, has strong organisational abilities, and enjoys supporting a team to reach their full potential. Responsibilities • Support the Store Manager in the daily running of the store, ensuring a seamless and welcoming experience for every customer., • Act as a leader on the shop floor, guiding and motivating the team to deliver exceptional customer service., • Step into the Store Manager role when needed, managing operations, decision-making, and problem-solving., • Assist with training and onboarding new team members, fostering a supportive and collaborative environment., • Maintain high standards of visual merchandising, cleanliness, and stock presentation in line with Skin Cupid’s brand guidelines., • Support with store performance monitoring, KPI tracking, and implementing improvement strategies., • Handle customer queries and resolve issues efficiently, ensuring every interaction reflects Skin Cupid’s values., • Collaborate with the HQ team to ensure store promotions, product launches, and brand initiatives are executed smoothly. We Are Looking For • Previous experience in a retail supervisory or assistant manager role, ideally within beauty or skincare., • Genuine passion for skincare and beauty, with strong product knowledge or the eagerness to learn quickly., • Strong leadership and interpersonal skills, with the ability to inspire and support a team., • Excellent communication skills, both with customers and team members., • Highly organised, with the ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset, proactive attitude, and flexibility to adapt to changing needs. Why Join Us • Be part of a milestone moment in Skin Cupid’s journey as we open our very first flagship store., • Work alongside a passionate, supportive team who share your love for skincare., • Enjoy a collaborative and positive working environment where your contributions truly make an impact., • Competitive salary based on experience., • Employee discount and the opportunity to try new products before they launch., • Invitations to company events and team dinners. All candidates must be eligible to work in the United Kingdom. If you love working in a tight-knit team, thrive in a customer-facing environment, and are excited about skincare, you’ve found just the place!

Thistle Initiatives is a multi-award-winning organisation which offers a range of services and products to financial services firms, helping our clients through the twists and turns of the ever-changing regulatory landscape. We provide expert compliance advice and support right across the financial services sector. Our clients range from niche start-ups to long-established market leaders covering the following verticals: Investments, Payment Services, Financial Crime, Credit, Mortgages, Insurance and Change & Transformation. The Manager role will be within our Credit and Insurance team, which provides services for those firms regulated by the FCA. Whilst the role is for a Manager in the Credit and Insurance team, the successful candidate will have a strong insurance background, with any other experience in credit and/or mortgages not being mandatory. This role offers a fantastic opportunity to elevate your career in financial services. The Manager will be responsible for managing and delivering a range of compliance solutions to the teams’ clients. The right individual will need to demonstrate an ability to successfully manage projects from beginning to end, have a professional manner, provide an excellent client experience and be adaptable to change in this diverse role. The Manager will need to apply both FCA and PRA rules and guidance to firms across the insurance market. The individual will also need to be able to promote and support selling the services of Thistle Initiatives to both new and existing clients, as well as attend and participate at conferences, webinars and other marketing functions. Key responsibilities Responsibilities are wide-ranging and varied, given the exciting projects we work on. We are keen to speak to people with a passion for problem solving, building products, mentoring and growing success teams, and delivering high quality outputs. We are looking for individuals who will be responsible for client delivery in the regulatory compliance space. Technical Competencies • Application of regulation: must provide and maintain a working knowledge of the FCA Handbook, the Financial Services and Markets Act, the operational workings of the insurance market and be able to apply this to the business requirements of our client firms., • Extensive working knowledge of ICOBS, SYSC and other relevant sourcebooks and their application to insurance products, with exposure to both retail and commercial lines of insurance., • The Manager must be able to link back to the Regulated Activities Order, relevant Directives (as applicable) and the Money Laundering Regulations., • PRA Rulebook experience is also desirable, with the right candidate being able to consider and advise clients on the Rulebook. Client Delivery • Provide high quality written and verbal outputs to our clients on a range of project types., • Projects could include supporting FCA authorisation applications, variations of permission, advising on supervision and enforcement matters, undertaking auditing and regulatory due diligence, and providing ad hoc advisory services., • Provide clients with accurate, technical advice, keeping your knowledge of necessary regulatory requirements up to date., • Manage projects end-to-end, keeping delivery to time and budget., • Strong client relationship management, becoming their trusted compliance advisor., • Ability to work under pressure, with tight turn arounds and with consideration for regulatory or client deadlines., • Understanding the principles of utilisation, working on client projects as efficiently as possible within the scope provided. Being accountable for own time management and that of the junior staff on a project. Sales and Marketing • Understand and seek opportunities to further develop the offering for new and existing compliance clients, creating new business opportunities and delivering proposals to clients and concluding sales., • Proactively attend seminars and discussion groups and promote the company’s services to other businesses and develop your own knowledge., • Keep up to date with new regulation and legislation, identifying the impact on our target market and potential client offerings., • Contribute to developing the market for Credit & Insurance services across all sectors and identify sales opportunities., • Proactively identify upselling and cross-selling opportunities with existing clients., • Proactively maintain and build your network within the insurance industry. Team Management • Play a key role in training and coaching junior staff, helping to develop the careers of team members., • Support the Partners to manage and motivate a team of highly skilled compliance professionals to ensure delivery of compliance solutions to the company’s clients., • Support the Partners in maintaining a positive team culture, focused on high-quality customer service and outputs. Relationships with external and internal stakeholders • Participate in business development initiatives and become a spokesperson for Thistle’s Insurance division, through targeting and pitching to external clients, attending industry conferences, and speaking engagements., • Interlink relationships within the company to support insurance requirements across the firm., • Liaising with industry bodies and regulators., • Become a key point of contact for questions from both client and team members and reply accordingly. This role is not limited to the above duties, due to the nature of the market you will need to be adaptable and open to change in this position. Behavioural Competencies • Excellent communication skills to communicate openly and effectively, both internally and externally, to deliver the requirements of our client firms, with the ability to adapt to different audiences., • Ability to work under pressure, with tight turn arounds and with consideration for regulatory or client deadlines., • Understanding the principles of utilisation, working on client projects as efficiently as possible within the scope provided. Being accountable for own time management and that of the junior staff on a project., • Effective time management, with the ability to multitasking and manage multiple client projects at any given time., • Self-starter attitude to completing client work and providing excellent client service levels., • Commercial awareness to be mindful of the commercial objectives of the firm when delivering compliance assistance., • Commitment and enthusiasm with the desire to see the firm succeed., • Ability to embrace change and be adaptable to the changing requirements of the regulations and be keen to develop new skills accordingly., • Personal credibility with ability to establish and maintain trusting relationships with others., • Team working skills that foster effective and productive working relationships to be considerate to the needs and opinions of others., • Pro-active attitude to actively seek new tasks and have a growth mindset., • Self-driven with the ability to and as a team player., • Determined attitude with resilience and tenacity to manage projects from start to finish., • Must be able to work autonomously and take initiative, identifying when referral is required., • Excellent written communication skills with the ability to draft written communications and documentation in an articulate way and to a high standard. Experience/Qualifications • Recent and relevant experience in a Manager role at either a financial services firm or consultancy, including managing more junior individuals and/or advising at a senior level., • Exposure to business development would be advantageous., • Broad base of compliance knowledge., • Specific understanding/knowledge of the rules surrounding insurance regulation., • Educational attainment at degree level desirable but not essential., • Be numerate, articulate, and analytical and competent with all Microsoft packages., • Intermediate MS Excel, MS Word and PowerPoint., • Demonstrate an ability to solve problems in a rational manner., • Ability to demonstrate an awareness of the immediate and the wider implications when applying regulation in practice., • Ability to conduct thorough research and analyse data. We offer • Competitive salary and the ability to grow your career within the Thistle Initiatives Group, • 25 - 30 days holiday entitlement depending on length of service, • Company pension scheme, • Private Medical Insurance, • Gym membership contribution, • Fantastic City of London location and working environment, • Working with dynamic teams with regular social events If you are looking to springboard your career to the next level and would like to be part of a supportive and dynamic culture, then please apply immediately.

Security Solution Architect Location: London (Hybrid) Practice: Technology & Security – Albany Beck Deployment: Immediate placement with a globally recognised Insurance client About Albany Beck Albany Beck are a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients scale efficiently, while offering meaningful, long-term career opportunities to our people. At Albany Beck, you’ll be choosing to work with an organisation that’s passionate about your learning journey and committed to your professional career and personal development. The Role We are seeking an experienced Security Solution Architect to join our Technology & Security Practice, with an immediate deployment to one of the world’s most globally recognised insurance organisations. The Security Solution Architect will be responsible for translating business requirements into secure, scalable, and compliant solution designs, supporting the realisation of the client’s target Enterprise Security Architecture state. This role combines strong security expertise with technical solution design capability, producing end-to-end architectures that underpin major Security Transformation Programmes. You will act as a trusted advisor across security domains, influencing strategy and embedding robust security principles into enterprise-wide initiatives. Key Responsibilities • Develop high-quality security solution architectures and supporting design documents for transformation programmes., • Work closely with Enterprise Security Architects to ensure alignment with strategy, standards, and architectural patterns., • Ensure solution designs meet defined business requirements, compliance policies, and customer expectations., • Partner with CIO, CDO, and CISO functions to ensure solutions comply with technology, architectural, and security standards., • Define and embed appropriate security controls within solution designs to mitigate threats and manage risk., • Influence and promote the adoption of security architecture principles across programmes and teams., • Participate in governance forums, ensuring architectural decisions and key attributes are captured and reported., • Collaborate with the Lead Security Architect and wider client security teams to align with strategic direction and operational needs., • Support the continuous improvement of the Security Architecture service through effective workflow, escalation handling, and governance adherence. Key Skills & Experience • Ability to conceptualise, develop, and author end-to-end IT security architectures across multiple views (application, technology, data, and security)., • Apply structured approaches to real-world security challenges, ensuring solutions meet business outcomes., • Proven experience applying methodologies (e.g. STRIDE, DREAD) to inform risk-based design decisions., • Ability to explain security concepts and risks clearly to both technical and non-technical stakeholders; strong influencing and consensus-building skills., • Experience leveraging frameworks and re-usable architecture building blocks to guide design and transition states., • Ability to interpret and apply policies, standards, and regulations within transformation contexts. Experience Required • Broad expertise in enterprise security architecture, with deep knowledge across at least two or more domains (e.g. network, endpoint, data, application, operations, workload security)., • Expert-level knowledge in at least one security architecture domain, with demonstrable leadership of technical elements in transformation projects., • Strong understanding of security capabilities such as firewalls, IDS/IPS, network segmentation, and access controls., • Hands-on experience with operating systems (Windows, Linux, UNIX) and their security requirements., • Proven experience with cloud security architecture; direct Azure expertise preferred, AWS and GCP experience beneficial., • Strong knowledge of security frameworks and standards (e.g. NIST 800-53, ISO 27001/27002, CSA CCM/CIAQ, MITRE)., • Developed understanding of the cyber threat landscape and ability to apply threat modelling approaches., • Experience working with Enterprise Risk Management frameworks, risk assessments, and standards compliance processes.

About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as a Service Delivery Manager. Purpose of the Role: • The principal role of this post is to ensure that c2c rail is adequately resourced to provide the service which is advertised and any additional requirements that arise at short notice. Additionally, to ensure that all Train Crew are issued with relevant information and publications., • The role has overall responsibility for the authorisation and control of all movements on Shoeburyness Depot through effective utilisation of Depot Supervisors and Depot Drivers., • The post holder will hold overall safety responsibility for Shoeburyness Yard., • Responsible for the supervision of Drivers, Depot Drivers, Depot Supervisors, Depot Managers, rosters and other staff under your control at c2c Depots., • To efficiently respond to service problems and company incidents to ensure a high standard of company service., • Responsible for the working arrangements of the Depot, in particular the implementation of statutory and mandatory schedules, instructions and standards which govern the safety of staff, contractors, and product. Responsibility for all aspects of remote signing on points., • The demands of the post will be to communicate with both internal and external bodies. Able to keep accurate records and work systematically and under pressure., • You must at all times adhere to the relevant sections of Personalised Rule Books, Sectional Appendix the c2c Safety Manual and other relevant publications., • You will ensure all activities and opportunities are delivered in a compliant and safe manner and reflect accurately the c2c Rail Codes of Conduct., • Manage and resource all services running throughout the c2c route., • Manage a team within the c2c Service Delivery Centre and Shoeburyness depot whilst ensuring there is a Senior presence in the SDC during peak hours., • Improve the performance and quality of service to Customers on all routes through the timely introduction of remedial actions whenever required Generate a record of all events which affect the c2c route and ensure that the team, correctly record all incidents on each shift., • Carefully manage the train service to protect schedule 7.1 targets, • Ensure all competencies within the SDC and Service & Resourcing department are maintained Experience and Qualifications Required: • Previous experience of liaising with Local Union Representatives, • Traincrew & frontline terms & conditions of service., • Traincrew Group Standards., • Full knowledge and understanding of relevant Rules, Regulations and Appendix Instructions., • Awareness of Customer Service and its key importance to business success., • Positive forward-thinking individual with team building, leadership, and development qualities to include strong interpersonal skills., • Able to work as a Team member and to know abilities, personalities of direct report staff to achieve maximum achievement from them., • Capable of retaining aptitude, skills, and knowledge to participate in the programme of continuous assessment in line with the relevant section of the c2c Safety Manual., • General education to GCSE, or O level standards, including English and Mathematics, • In depth knowledge of all procedures relating to the use and rostering of train crews, frontline staff and rolling stock, • Thorough knowledge of c2c and Network Rail operations, geography, and train plans, • Ability to investigate and interpret data thoroughly and accurately, including detailed knowledge and experience with TRUST, Shelia, P2, CCF, Tyrell, Gemini and Tracs Enterprise, • Sound practical experience in Health and Safety, welfare, and other related matters, including c2c alcohol and drugs policy and HR procedures, • Knowledge of rules within the competency framework for c2c operations, particularly those appertaining to train crew and AC EMU Rolling Stock, • Experience in managing a small to medium sized team

The purpose of this role is to support the COO in delivering the operational strategy for the people solutions team. You will be required to provide support in maximising efficiency of current systems and infrastructures. The impact of this role is to significantly contribute to the Lockton People Solutions growth agenda through investigating quality problems and supporting the implementation of changes and improvements. This role requires ongoing evaluation of systems, data and processes to identify areas of growth opportunity. Key Tasks & Duties • Maximise efficiency of current systems & infrastructure, • Investigate quality problems and recommend changes or improvements, • Facilitate the introduction across the division of new processes or improvements to existing processes, • Ongoing evaluation of systems, analysing data, evaluating processes to establish best practice and identify opportunities for improvement, • Establish optimal internal tech solution with input & support from key stakeholders, • Ensure that all activities undertaken are compliant with current regulatory and internal standards and procedures, • Monitoring of cash collection performance & Bad Debt, • Responsibility for Forecasting, Budgeting & tracking Actuals in relation to revenue & expenses, • Maintain Divisional Risk Register and identify emerging risks, • Monitoring of Company KPI goals with the Division, ensuring remedial action where performance falls below company expectation, • Preparation of material for governance meetings (Business Unit reports, Divisional ExCo meetings, Team meetings), • NDA Champion & signatory, • Key contact for internal & external audit queries, • Responsibility for Divisional payaways (inbound & outbound)-reconciliation & settlement, • Work on corporate operational improvement projects, • Ensure that necessary policies and standards for service quality are set and maintained and that compliance is assured, • Drive business success by identifying, triaging, and developing areas of change to enhance efficiency and cost saving, revenue growth, and to maximise value, • Take a change initiative from ideology and planning, through to development and deployment, working across business functions and with multiple stakeholders to achieve a successful outcome, • Understands both internal and customer requirements and translates them into product requirements, • Maintain responsibility for People Solutions 'Library' site ensuring files uploaded are of a high quality, version control is maintained & naming conventions are adhered to, • Deputise for COO at meetings as and where appropriate, • Ad hoc support to the COO and Business Unit Leader as required Skills & Knowledge • Financially literate, • Excellent attention to detail, • Ability to communicate effectively to all stakeholders, • Proven ability to drive & deliver change, • Employee Benefits experience would be beneficial

Your new company I am working with a leading European financial institution offering global banking, investment, and asset management services. This company operates in over 50 different countries and provides services to individuals, businesses and governments. Your new role This is a great opportunity for someone that is looking to kick grow within a global business, with training and development provide this is an outstanding opportunity for a motivated and passionate early career health and safety professional. Please note for this role you have the option to work a 4 day working week Key Responsibilities • Assist in the smooth running of the Corporate H&S team and provide responsibility for the day-to-day planned activities and projects which are in progress., • Support the wider H&S team and other key stakeholders to ensure a culture of operational excellence and best practise health and safety across the portfolio., • Monitor the group's H&S email inbox and respond / escalate issues, ensuring a timely response to all internal and external requests through emails and phone calls., • Complete regular H&S compliance evaluations, inspections, and audits, record outputs to ensure compliance across the portfolio., • Prepare data for inclusion in management reports., • Ensure that compliance reports are provided for discussion at relevant committee and Corporate Board meetings., • Support any investigation of accidents, incidents, and near-miss events and share opportunities for improvement with key stakeholders., • Provide best-in-class customer service to internal and external customer base., • Ensure monthly meetings with Human Resources to assess new starters, leavers and risk assessment requirements., • Assist with reviewing risk management procedures and processes to effectively deliver strategies and KPIs relating to internal and external delivery., • Support the business on training competency framework and training matrix deliverables, facilitating any gap analysis with L&D., • Ensure compliance with all internal procedures and policies - e.g., Procurement, Finance, Compliance, etc., • NEBOSH General or equivalent (or working towards NEBOSH), • Experience of understanding health & safety legislation and statutory requirements, • Member of IOSH or equivalent professional body or working towards accreditation, • Display Screen Equipment Assessor - accredited qualification (desirable), • Health & Leisure benefits, • Private medical cover, • Generous annual leave + bank holidays (option to buy 5 additional days), • Generous pension contribution, • Wellbeing support, • Travel and retail discounts Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

HR Business Partner – UK & Ireland Shepherd’s Bush (Hybrid – 1 day WFH) £55,000 – £60,000 + 5k Travel allowance + Bonus About the Client A leading organisation in the hospitality sector, this company is known for delivering unforgettable customer experiences. With operations spanning multiple European markets, they operate in a fast-paced and customer-focused environment. They believe in open communication and transparency, building trust and fostering strong relationships with employees and clients alike. About the Successful Applicant You will be an experienced HR Business Partner with a background in multi-site operations, in the hospitality/leisure background Strong influencing skills, commercial awareness, and the ability to manage change and build leadership capability are essential. CIPD qualification or equivalent is expected, with up-to-date knowledge across all HR disciplines including employee relations, L&D, and talent development. About the Job This is a high-profile HR Business Partner role supporting the UK & Ireland operations, working closely with Managers to embed a high-performing and people-driven culture. You will partner across functions to align people plans with commercial goals, champion talent pipelines, and support leadership development across the cinema estate. Reporting to the Head of HR Duties will include: • Partnering with area and cinema leaders to drive consistent service standards and employee lifecycle processes, • Managing performance initiatives including objective setting, regular reviews and targeted coaching, • Delivering operational excellence through compliance with HR policies and responsive support to day-to-day issues, • Leading talent development strategies and succession planning for critical cinema management roles, • Collaborating with Group HR on initiatives such as reward programmes, internal communications, and training rollout, • Acting as a trusted advisor on structure, headcount, and capability planning, • Championing employee engagement, recognition schemes and retention initiatives, • Delivering data-driven insight through dashboards, KPIs and continuous improvement plans What You Will Receive in Return Annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact • Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices, • Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction, • Triage and resolve technical issues via ticketing systems, phone, and remote sessions, • Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams, • Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions, • Share insights from customer interactions to improve our product and support experience, • Document troubleshooting steps and resolutions clearly for both internal and customer use, • Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: • Have lived in the UK for the last 5 consecutive years, or, • Hold British Citizenship, • This is essential to obtain UK Security Clearance and is a strict hiring requirement., • Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively, • Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries, • In-depth understanding of public cloud platforms and deployment best practices, • Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE), • Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks., • Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations, • Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical, • Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages, • 3–5 years of experience in Technical Support, or similar hands-on roles, • Bachelor’s/Master’s degree in a technical field or equivalent practical/military experience Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Field Service Engineer – Join ENVEA's Dedicated Team! South UK Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK! Why Choose ENVEA? As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected. At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role. What You’ll Do In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include: • On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites., • Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance., • Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients., • Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations., • Documentation: Accurately maintain service records and ensure timely completion of reports. What We’re Looking For We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has: • A degree, HND, or equivalent in Electrical/Mechanical Engineering., • Experience in electronics, ideally within instrumentation or an industrial environment., • Previous field service experience (a plus)., • Knowledge of gas analysers or particulate emission monitors (advantageous but not essential)., • Excellent communication and problem-solving skills., • A full UK driving licence (held for at least three years). What Makes You a Great Fit • You’re a team player who thrives in a fast-paced environment., • You’re resilient, organised, and can prioritise tasks effectively., • You have a logical mindset and a passion for delivering outstanding customer service., • You’re flexible and willing to adapt to new challenges. Perks of the Job • Competitive salary and benefits package., • A strong focus on work-life balance, with travel mostly limited to your local area., • Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed., • Opportunities for professional development and training., • The chance to work with cutting-edge technology in a globally respected company., • Occasional opportunities for international travel.

ROLE DESCRIPTION: Services (Installations) Project Manager-Beauty The Company The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth. The Opportunity We are looking for a detail-oriented and commercially aware Services Project Manager to drive the installation of retail display projects. This role will work closely with the commercial team The Role: Services Project Manager The Services Manager is responsible for leading and coordinating installation operations across the Beauty vertical and manages a robust network of existing and new installation partners. The role ensures the successful execution of project installations, while also owning the strategy and delivery of spare parts and maintenance programs across the region. Job Title: Services Project Manager - Beauty Location: Fleet, Hampshire or London UK Key Responsibilities Project Oversight • Oversee end-to-end installation project delivery, ensuring timelines, budgets, and quality standards are met, • Implement best practices and continuous improvement initiatives across the installation function & process Partner Network Management • Maintain and expand a reliable network of installation partners across EMEA, • Evaluate partner performance and ensure compliance with company standards and project requirements, • Negotiate contracts and service level agreements with new and existing partners Spare Parts & Maintenance Programs • Develop and manage EMEA-wide spare parts logistics and inventory strategies, • Oversee preventive and reactive maintenance programs to ensure long-term project sustainability, • Collaborate with internal teams to optimize parts sourcing, distribution, and cost efficiency Cross-Functional Collaboration • Work closely with Sales, Operations, and Client Services to align installation plans with client expectations, • Provide technical and logistical support during pre-sales and project scoping phases, • Ensure accurate reporting and documentation of installation activities and KPIs Key Skills and Experience · Proven experience in managing installation projects across multiple countries in EMEA · Strong leadership skills with experience managing teams and external partners · Excellent organizational and communication abilities · Familiarity with spare parts logistics and maintenance program design · Fluent in English; Polish and other European languages are a plus · Willingness to travel across EMEA as required Salary: TBC depending on background and experience Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders. The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies. The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients. Your Impact • Oversee the delivery of our proactive consulting services, ensuring their consistency, quality and highest level of customer service, • Provide hands-on, expert-level proactive Security Operations Center (SOC) assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors, • Work with the BDM and CSM to perform pipeline generation activities, • Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel, • Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 proactive services practice, • Drive innovation in Unit 42’s proactive offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products, • Manage the productivity of a team through attainment of utilisation targets, • Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals, • Recruit and onboard world class talent to support our growth goals, • Support the professional growth and development of our consultants through training and technical enablement, • Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence, • Identify and execute strategies for service development, enablement, and product adoption, • Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs, • Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure Qualifications Your Experience • 10+ years of hands-on experience delivering a wide range of cybersecurity consulting services, including at least 4 of the following 8 for global enterprise customers, • Security operations (highly preferred for this position), • Application security (including AI), • Cloud security, • Red & purple teaming, • Cybersecurity risk assessments, • Cybersecurity strategy & transformations, • Cyber crisis management, • Zero Trust, • Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams, • Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities, • Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level, • Client services mindset and exceptional client management skills, • Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces, • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience or equivalent military experience to meet job requirements and expectations, • Professional industry certifications such as CISSP, CISM, and other leading industry certifications in line with our services portfolio, • Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

The Brand Based in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation. Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of excellent craftsmanship. With a presence in over 25 countries and a network of over 3,500 employees, the company is now looking for new, free-spirited, creative and committed talent to continue its development in the UK market in a demanding and caring working environment. Our quickly developing business in the UK and worldwide provides an exciting background for personal development and many opportunities for growth. About the Role At Longchamp, we believe that training is more than just knowledge-sharing, it’s about cultivating a culture of excellence that reflects the spirit of our Maison. As a Local Training Manager, you will be the driving force behind learning and development in our region, ensuring that every team member embodies the Longchamp values and delivers an exceptional client experience. You will partner closely with retail, wholesale, HR, and marketing teams to shape training that inspires, empowers, and elevates performance across our local teams. This is a highly visible role with impact on both people development and business results. Key Responsibilities • Deploy the Training Strategy, • Adapt and implement global training programs (product, service, clienteling, leadership) to reflect local market needs and specifications., • Ensure alignment with Longchamp’s brand vision while maintaining local relevance., • Inspire and Develop Our Retail Community, • Coach, mentor, and energise field teams including store managers, training ambassadors, and relay trainers., • Drive a culture of operational excellence and ensure the brand DNA is lived every day in-store., • Drive Performance Through Training, • Track and analyse key training KPIs (mystery visit results, completion rates, training NPS, business impact)., • Identify gaps and implement corrective actions to continuously improve results., • Shape Learning Content, • Partner with central educational teams to adapt, enrich and innovate training formats., • Blend in-person, e-learning, and digital approaches to meet our diverse learning needs, • Lead Strategic Projects, • Oversee impactful initiatives such as collection launches, onboarding programs, and certifications., • Collaborate cross-functionally with HR, retail, and marketing teams to ensure seamless execution., • Anticipate and Innovate, • Benchmark against best practices in the market., • Introduce new learning methods and pedagogical innovations tailored to local needs. What We’re Looking For • Experience: 8-10 years of proven success in training and development, ideally in luxury, fashion, or premium retail., • Expertise: Strong knowledge of product intricacies and customer sensitivity in the luxury segment., • Leadership: Ability to unite, inspire and engage teams, including remotel and cross-functional groups, • Communication: Exceptional facilitation, storytelling and presentation skills., • Languages: Fluency in English required; another language is a plus., • Mobility: Willingness to travel regularly within our region to be close to our retail teams., • Digital Mindset: Experience using e-learning platforms, blended learning, and training analystics is highly valued. Why Join Us? This is more than a training role – it’s an opportunity to shape how our Maison lives and grows in our region. You’ll be part of a passionate global community, with the chance to innovate, influence, and elevate both people and performance. Benefits · Competitive salary and travel allowance · Annual performance bonuses · Enhanced pension contribution and life insurance · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Location: On-site at our bakeries, and our team office in Shoreditch Salary: £38,000 Reports To: CEO & Operations Job Type: Full-Time Summary of role As our Product Quality & Training Manager, you will be the single source of truth for how Humble Crumble products are made and served. You’ll own all training materials, ensure managers are equipped to train their teams, and deliver specialist workshops where needed. You’ll also safeguard food quality and allergen compliance across all sites, ensuring consistency as we grow. This is a brand-new position created to invest in our people and their careers - an exciting opportunity for the right person to mould the role and make a lasting impact. It’s a super important role with direct influence on how our people learn, grow, and deliver excellence across all our bakeries. Our mission is to be the best dessert company in the world by providing the highest-quality product, exceptional customer service, and creating a positive work environment for our teams. Who we are Humble Crumble is a female-founded crumble bakery - the first of its kind. We currently have five bakeries and are looking to expand across the UK. We are a high-growth company that changes quickly and is always striving to be the best in our industry. We pride ourselves on focusing on one thing so that we can perfect it. We also believe deeply in investing in our people and the skills they develop in their careers with us. That’s why we’ve created this new role - to give our teams the best training, support, and opportunities to grow with the business. Who you are You’re a technically skilled baker with a strong understanding of food quality management and training. You are an excellent communicator - in person and virtually - able to inspire confidence in managers and team members alike. You’re highly organised but also creative, finding fun and engaging ways to deliver training. You’re proactive, confident leading teams, and able to translate technical expertise into accessible, effective guidance. You’re also comfortable creating professional, visually engaging training resources using tools like Canva or Adobe Express. Most importantly, you’re motivated by the chance to develop people and shape their skills and careers, knowing the impact this role will have across the business. Essential skills • Minimum 2 years in a commercial bakery or kitchen setting, • Strong technical baking skills and attention to detail, • Proven experience in food quality management or a product technical team, • Strong understanding of food safety systems, allergens, and traceability, • Level 2 Food Hygiene qualification, • Experience creating, maintaining, and delivering training materials, • Comfortable leading training sessions and presenting on camera, • Excellent communication (verbal, written, and virtual), • Highly organised with strong time management skills, • Creative approach to training design and delivery, • Confident using tools such as Canva or Adobe Express to create training content Desirable skills • Familiarity with costing, stock systems, shelf life testing, food labelling, and supplier management, • Confident using Google Sheets, • Experience working in a multi-site food business, • Level 3 Food Hygiene qualification Key responsibilities Training • Own and update all training materials for Humble Crumble, ensuring clarity and consistency., • Create professional, engaging training resources using software such as Canva or Adobe Express., • Train bakery managers on how to train their teams, supporting them in rolling out effective training on-site., • Deliver monthly in-person training sessions at each bakery, focused on the monthly special (created by the CEO) and any bakery specific training that is needed., • Run ad-hoc workshops — e.g. piping masterclasses, customer service training, or product presentation., • Ensure bakery managers are consistently using training materials and following best practices., • Support video-based training (YouTube/online guides) by presenting, demonstrating, or overseeing content creation. Quality Management • Be the single source of truth for how Humble Crumble products should be prepared and presented., • Conduct regular visits to bakeries to monitor product quality, taste and team execution., • Lead quarterly quality control seminars and train quality champions at each site., • Monitor and address recurring customer complaints linked to product quality., • Manage and update allergen information for all menu items, ensuring accuracy and compliance., • Maintain supplier specification sheets and allergen matrices, communicating updates to managers., • Test and evaluate products from new and current suppliers to ensure top product quality., • Arrange shelf life testing and maintain supporting documentation for audits., • Oversee compliant food labelling and packaging information for all retail products. Weekly work schedule • Monday to Friday role, with weekend work during key launches, events, or site specific needs., • Based primarily at Old Spitalfields Market and our team office, with monthly visits to each bakery., • Flexibility required during new bakery openings — this may involve staying near the new site for several weeks to train the full team on-site. New locations may be anywhere in the UK and could also include Europe or the US., • Balanced schedule of in-person training, quality checks, and administrative work. Benefits • A consistent work schedule (Monday–Friday, occasional weekends), • Access to unlimited CBT and therapy through our wellbeing provider, • Private healthcare (opt-in) after probation, • Free crumble, • 28 days holiday per year, including bank holidays, • Ongoing training and professional development To Apply Please email your CV, cover letter and bakery portfolio to: 📩

The Company This ambitious business take pride in their delicious range of chilled and frozen products, supplying retail and food service customers across the UK, Europe and globally. Growing fast they are looking to add to their talented NPD team with a Senior Product Developer. The Role Reporting to the General Manager, you’ll be joining a small NPD team and will be responsible for the end-to-end development of exciting new food products - ensuring each concept is not only innovative but commercially in line with product briefs and market insights. This is a broad role where you’ll be working with the overseas R&D team to transform customer briefs into viable production possible products. You’ll take ownership of all stages in the product lifecycle, manage project critical paths and collaborate with technical, ops and procurement teams to ensure quality, innovation and compliance are achieved on the exceptional new products that will adorn the retailer shelves. You’ll also be involved in packaging improvement, artwork sign off and post-launch reviews. A key part of your role will be forging lasting customer relationships to understand project aspirations and transform these briefs into on-trend and on-time concepts. The Candidate We are seeking an ambitious, creative and capable Product Developer looking to step up into broad role within a growing business. You’ll have experience ideally within chilled or frozen categories for branded or retail own-brand products. You’ll relish the chance to be involved in every facet of NPD and EPD. Ideally you will have a food degree too. We’re also looking for exceptional communication skills, as you’ll be retailer facing, and managing projects with internal internation teams to launch products quickly and successfully. You must have excellent communication and organisation skills coupled with the ability and enthusiasm to learn quickly and get started on new projects. You will have an amazing understanding of food trends, ingredients, and seasonality which you can use to revamp recipes as well as conjure up new delights. This is an exciting role where frequent travel will be involved across the UK, EU and to SE Asia. So, if you’re currently a Product Developer looking to grow and thrive in a pacey new environment with lots of customer contact, then this could be the role for you! Apply now or call 0345 2600 737 / 07700 137 110 for a confidential chat. Ref: L6897 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas

About Us London Fields Design School Based in East London’s creative heart, we offer flexible, career-focused digital design training delivered by industry professionals. Our students graduate with up to 20 software certifications, strong portfolios, mentoring, and hands-on placements within the creative community. London Software Training Established in 2012, we provide practical, hands-on training in industry-standard design software, both in-person and online. We support learners with live sessions, portfolio guidance, free refreshers, and tailored support to help them succeed in creative careers. The Role We’re seeking a capable and driven Project Manager to work closely with the Founder across two dynamic and fast-growing education brands: London Fields Design School and London Software Training. This role blends project management and strategic execution. You’ll be responsible for leading initiatives across departments while acting as a trusted right hand to the Founder—helping turn vision into actionable plans, managing key relationships and keeping operations aligned with company goals. It’s a perfect opportunity for someone who thrives in a creative, high-growth environment and wants to make a tangible impact every day. Your Role as a Strategic Project Manager • Act as the Founder’s key partner in executing business vision across both brands, • Lead projects in all areas of the business (operations, marketing, sales, creative, academic, partnerships), • Own and drive high-level projects with minimal supervision, • Pre-empt roadblocks and solve problems proactively across departments, • Communicate confidently and professionally on behalf of the Founder when required, • Bring structure, accountability and clarity to fast-moving initiatives, • Help develop and implement new ideas, services, systems and partnerships Key Responsibilities Project and Operations Management • Oversee day-to-day operations across both businesses, • Manage timelines of employees and delivery across multiple teams and initiatives, • Ensure each employee is thriving and working to their best potential, • Scope includes: Marketing, Sales, Branding & Communications, Customer Service & Experience, Academic & Course Development, Partnerships & External Relations, People & Culture Project Initiation • Analyse existing projects to identify areas for improvement and opportunities for upgrades, • Consult with the Founder and develop and implement new projects designed to enhance functional performance and income, • Engage with and utilise staff members to achieve agreed project outcomes Hands-on Work in Partnerships • Identify potential partners and create a target list, • Initiate contact with identified partners to arrange meetings, • Finalise mutually beneficial partnerships that contribute to business growth, • Operate autonomously, offering contributions beyond the scope of the sales team Independent Leadership • Take full ownership of your projects and operate autonomously without needing direct guidance from the Founder, • Ensure smooth execution of all operations, stepping in to cover tasks during the Founder’s absence What We’re Looking For • Proven experience in project management or operations — ideally in sales, marketing, education, or creative industries, • Excellent organisational and people management skills, • A calm, solutions-focused mindset with the ability to juggle multiple priorities, • Comfortable leading initiatives independently while working closely with the Founder, • Based in/near London, with the ability to be in our Hackney studio 4-5 days per week Desirable Experience • Creative Industries – Understanding of design, media, creative workflows, or tools like Adobe, AutoCAD or SketchUp, • Education and Training – Experience running programs, managing tutors, or supporting student engagement, • Sales and Business Development – Background in business growth, partnerships, or B2B engagement, • Marketing and Communications – Strong grasp of content strategy, brand storytelling and digital marketing Package • Location: East London (Hackney) – 4 Days in Office / 1 Day Remote Option, • A central leadership role in two exciting and growing education businesses, • Salary: Competitive, based on experience, • Performance bonus, • Annual performance-related pay review, • 30 days annual leave + bank holidays, • 1-year contract with potential for renewal or expansion, • The chance to work alongside the Founder on meaningful, high-impact projects, • An opportunity to help shape the future of design education

Graduate Management Trainee We are seeking individuals who are driven and possess a strong creative flair, exceptional people management skills and a track record of delivering excellent service. Our dynamic Marketing and Sales office in London is currently open for recruitment and we are proud to work with well-known industry giant such as ScottishPower as well as non-profit organizations. As a Graduate Management Trainee at our firm, you will play an active role in our growth and expansion, working closely with our team whilst providing the necessary support and motivation. Whether you are a recent graduate or an experienced team leader searching for a change, joining our team will enable you to unlock your full potential, receiving one-on-one mentoring and coaching from the most successful people in the industry in a thriving environment. Responsibilities: • Manage clients' leads, • Create new business relationships, • Deliver exceptional customer service, • Train and develop the team, • Manage crew recruitment Qualifications: • Strong communication skills, • Personal or professional leadership experience, • Ability to think on your feet, • Excellent people skills, • Professional image and work ethic Benefits: • National and international travel opportunities, • Networking and career advancement, • Business and leadership development, • Positive team-oriented environment, • Celebration of personal and team achievements, • Flexible schedule, • Weekly and Monthly bonuses Are you motivated, organised, and initiative-driven? Do you want to grow your career with us? Submit your CV now to start an online interview process and join our thriving team.

Product Manager - AI Legal Tech Implementation Company Overview A well-established, independent IT services provider with a strong focus on employee retention and development. The company has a close-knit, collaborative culture and a team of around 70 people. Based in Central London, they operate a hybrid model with three days a week in the office. Their reputation is built on a straightforward, customer-first approach, primarily serving clients in the legal sector, including long-standing partnerships with legal chambers. Why They're Hiring To diversify their service offering and future-proof the business, the company is transitioning into a product-led model. They've developed an AI-powered solution-leveraging large language model technology-to help legal professionals manage documentation-heavy workloads securely and efficiently. The Role The AI product has been developed by a small engineering team and is already in use with positive client feedback. The next step is to bring in a Product Manager to lead client-facing implementation. Key responsibilities include: • Taking over client relationships post-initial engagement, • Supporting the sales process, • Leading implementation and onboarding Ideal Candidate Profile • Experience in small businesses or start-ups, comfortable with hands-on work, • Strong communication and documentation skills-attention to detail is critical, • Familiarity with design tools like Figma (or similar) to produce polished user guides, • Project management and training experience McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

About ALTA MediSpa ALTA MediSpa is a doctor-led, award-winning clinic with locations in London and Los Angeles, specialising in premium, non-surgical aesthetic treatments. We are committed to delivering the highest standard of personalised care, combining medical expertise with a luxury experience. Every treatment is performed with precision and discretion, ensuring that our clients feel safe, confident, and valued. We are now seeking a Patient Coordinator to join our London team. This role requires both impeccable customer service skills and strong organisational ability, as you will be responsible for ensuring a seamless client journey from first enquiry to aftercare, while also supporting our medical team in maintaining the highest professional and regulatory standards. ⸻ The Role As a Patient Coordinator, you will be the first point of contact for clients, setting the tone for their entire ALTA experience. You will guide them through every stage of their treatment journey, from consultation through to follow-up, ensuring they receive consistent 5-star care throughout. Your responsibilities will include: • Acting as the main liaison between patients and the clinic, providing advice, information, and reassurance on treatments., • Managing consultations, appointments, and treatment schedules to ensure a smooth clinic flow., • Assisting our doctors and practitioners during consultations, including taking notes, preparing client files, and coordinating treatment plans., • Maintaining CQC-compliant patient records to the highest standard, ensuring accuracy, confidentiality, and timely updates., • Overseeing patient payments, records, and administrative tasks with precision., • Following up with clients after consultations or treatments, ensuring they feel cared for and supported., • Building strong, professional relationships with patients while reflecting ALTA’s ethos of trust, luxury, and discretion., • Identifying opportunities to recommend additional or complementary treatments where appropriate. ⸻ What We’re Looking For • Sales-focused, with a proven ability to convert enquiries into consultations and treatments., • Excellent communication and customer service skills, with experience in luxury hospitality, aesthetics, or private healthcare., • Highly organised and able to manage multiple priorities in a fast-paced clinic environment., • Confident working under pressure and maintaining professionalism at all times., • Strong knowledge of Botox, dermal fillers, and advanced aesthetic treatments is an advantage., • Previous experience working in a CQC-regulated clinic is desirable. ⸻ Essential Skills & Attributes • Warm, welcoming, and professional manner in both face-to-face and phone interactions., • Exceptional organisational skills with strong attention to detail., • Proficiency in clinic software and IT systems., • Ability to build trust and rapport quickly with clients of varied backgrounds., • Enthusiastic, motivated, and passionate about the aesthetics industry., • Flexible approach to working hours and willingness to support the wider clinic team. ⸻ Benefits • Competitive salary with commission opportunities., • Employee treatment benefits and family & friends discounts., • Private clinic events and advanced training opportunities., • Luxury working environment in central London. ⸻ If you are passionate about aesthetics, luxury service, and medical excellence, and have the skills to ensure both outstanding patient care and CQC-compliant clinic operations, we would love to hear from you.

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: We are looking for an Application Consultant to join the SAP S/4HANA Cloud practice at NTT Data Business Solutions. The ideal candidate will have a strong background in SAP Materials Management and Procurement. Knowledge or certification in SAP S/4HANA Public Cloud is a significant advantage, with familiarity in versions such as 2208, 2302, or 2308 being highly beneficial. Familiarity with S/4HANA On-Premise or SAP ECC is also desirable. This role will focus solely on mid-market projects in the UK. Duties/Responsibilities: • Provide functional-level SAP consultancy on client projects., • Pursue certification in SAP S/4HANA Cloud., • Travel to client sites within the UK as required., • Offer input on pre-sales opportunities when needed., • Work remotely based on client requirements., • Potential for occasional international travel. Required Skills/Abilities: Technical: Proficiency within the following SAP Modules - • SAP Supplier Management, • Materials Management, • Sourcing & Contract Management, • Operational Procurement, • Supplier Invoice Management, • Procurement Analytics, • Central Invoice Management Non-Technical: • Excellent verbal and written communication skills., • Strong interpersonal and customer service skills., • Exceptional analytical and problem-solving abilities., • Results-driven mindset., • Ability to work in virtual teams across time zones., • Self-motivated with a desire to learn and tackle new challenges., • Intellectual curiosity for technological innovation. Education and Experience: • A university degree or equivalent technical/IT education., • Significant experience in SAP ECC., • Considerable experience with S/4HANA On-Premise., • Ideally, several months of experience with S/4HANA Cloud versions such as 2208, 2302, or 2308. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

About epx epx, formerly EP&T Global Limited, is a global leader in building performance optimisation with energy & operational management solutions that reduce energy and water wastage and improve operational outcomes across an array of commercial real estate. Our EDGE platform extracts, analyses and reports data to reduce building energy use by identifying opportunities to reduce energy, water, and waste consumption within buildings. EDGE collects, processes, analyses, visualizes and interprets billions of sets of data per year to optimize the performance of buildings. It provides data-enabled technology to a portfolio of building assets in 26 countries throughout Asia, Australia, Europe, Africa, Middle East and North America. About EDGE Industrial EDGE Industrial is a new cutting-edge product designed for property owners and operators in a range of sectors including transport, logistics and industrial. It delivers a comprehensive suite of services including security, health & safety, risk management, energy optimisation, critical asset management, compliance and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future. Your Impact • Respond to user-reported issues in adherence to established Service Level Agreements, • Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions, • Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise, • Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix, • Provide timely feedback into the development process on customer-reported product problems, • Document actions to effectively communicate information internally and to customers, • Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications • Previous experience with Endpoint Security software is required, • SIEM experience, including -, • Deep understanding of how SIEMs works, • Experience in creating custom collections and data parsing, • Experience in creating complex correlation rules, reports and dashboard, • Experience in integration and implementation of SIEMs, • Experience working with EDR tools, • Experience with strong communication and customer service skills, • Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols, • Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging), • 4+ years of experience as a Support Engineer, • Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction., • Excellent written and verbal communication skills, • Strong customer advocacy skills and experience, ability to work in difficult customer situations, • Knowledge of Cloud infrastructure a plus, • Experience in incident response a plus, • Experience with scripting a plus The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new ones, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $xxx/yr - $xxx/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job title: Commercial Change Executive Location: London, Job Type: Permanent/ full-time (37.5 hours per week) Responsibilities: • Lead the co-ordination of product launches and enhancements, working with external partners on change management and testing, and ensuring all governance and stakeholder sign-offs are completed and documented., • Champion the accuracy and effectiveness of financial promotions, including reviewing how our offers appear to customers and monitoring representative examples, by collaborating with internal teams to uphold regulatory standards and brand integrity., • Partner with the Marketing team to optimise the customer journey and web design, ensuring commercial objectives and customer experience are aligned and continuously improved., • Conduct competitor research, including analysis of customer journeys and product positioning, to inform strategic decisions and maintain market relevance., • Act as a key liaison with the Compliance team, facilitating clear communication and timely updates on product changes, governance matters, and regulatory requirements., • Support the management of introducer relationships, which are key relationships as they are third parties who introduce business to us. Managing the relationship will include overseeing onboarding, updates, contractual variations, and ongoing engagement to ensure smooth operations and strong partnerships. • Drive strategic communications, including the development of presentations and materials for internal and external stakeholders., • Identify and implement process improvements, proactively spotting inefficiencies, proposing changes, and taking initiative to enhance operational effectiveness across the commercial function. Candidate Profile: We are seeking a proactive and highly organised individual to join a small but highly impactful team. This is a fantastic opportunity to work closely with teams across the business—including Compliance, Credit, and external introducers—gaining exposure to a wide range of stakeholders and processes. You’ll play a key role in supporting the launch of new products and managing changes to existing ones, ensuring governance, compliance, and operational excellence. There is scope to shape and expand the role, making it ideal for someone who has some background knowledge of financial services or in a Commercial function, is detail-oriented, eager to grow, and keen to take initiative in a dynamic environment. Key Stakeholders: Commercial (Credit) Team, Marketing, Legal & Compliance team, Chief Growth Officer (CGO), Chief Commercial Officer (CCO), external parties such as Price Comparison Websites and Introducers Skills & Experience • Excellent organisational skills and ability to manage multiple projects simultaneously., • Strong communication skills, both written and verbal., • High level of attention to detail and commitment to accurate record keeping., • Proficiency in Excel and PowerPoint., • A proactive approach to problem-solving and stakeholder engagement., • Ability to spot inefficiencies, suggest improvements, and get involved in cross-functional initiatives., • Experience in financial services, particularly loans, credit cards, or PCWs, is a strong advantage. Why Apply? • Full exposure to the Commercial function, • Be part of a business that puts customers and outcomes at the centre of everything, • An informal, meritocratic and friendly working environment, • Modern office in Waterloo, with flexibility to regularly work from home What are the Benefits? • Bonus Scheme: Discretionary annual bonus, • 25 Days Holiday plus bank holidays: Increases with each year of service up to max of 28 days (including the original 25-day entitlement) • Life Cover: 4x basic salary, • Dental Scheme: reimbursement of pre-agreed limits (up to family level), • Cycle to Work Scheme, • Pension Scheme: salary sacrifice scheme, 5% company’s contribution, • Perk Box: 100’s of discounts on well-known brands and lots more, • Help @ Hand: Access to free GP & counselling support services, • Private Medical Insurance: Provided by Bupa, up to a family level, • Income Protection, • Generous Family Leave, • Optional Paid Volunteering Time: Join our Charities Committee in supporting our local charities, • Casual Dress: Wear what makes you comfortable to deliver an excellent customer experience, • Socials: Our Social Committee work hard all year round to provide lots of events, including summer parties, quiz nights, team building events, and Summer and Winter parties

We are looking for two new Visual Merchandisers for our ZARA Home store in Battersea & Kings Road. Job Title MERCHANDISER Full time Position General IMAGE: • Keep up to date with fashion and interior design trends, as well as with the actions and proposals of competitors., • Understand the characteristics of each room and their display/location in the store., • Review the TGT daily, analyse the product news report and prepare the store displays to show them before opening., • Implement and adapt Visual Merchandising standards to store needs, ensuring that it is visually and commercially attractive., • Do the pre-check deliveries together with the Store Manager., • Supervise that image and restocking standards are applied by the entire team., • Ensure that labels are aligned with products by adapting it to the furniture and the moment: special prices, discounts, etc. CUSTOMERS: • Has a full customer care focus, overseeing team training to ensure customer care standards are always high to build customer loyalty., • Resolves possible conflicts with customers, always prioritising customer satisfaction. PRODUCT: • Work daily with sales rankings, new product performance, zero-sales items, and family weight distribution planning adjustments based on furniture profitability, adapting product placement to store needs and available stock levels., • Analyse and cross-check data with their store profiles and sales., • Monitor sales by ambience, tables and furniture to get the most out of the stores strategic sections., • Give product feedback, • Help with their proposals to drive sales and store performance., • Knows sales tools and give support to the store manager. PEOPLE: • On delivery days, present new items at the morning meeting, analyse sales by families/products and explain merchandising changes in store., • Fluid and effective communication with the store manager and the team regarding: Analysis of sales and rankings and stock levels of key products., • Provide timely and complementary support to Store Managers: Manage store opening procedures, staff planning and handle unforeseen situations with customers or team members., • Perform the Store Managers duties in their absence. Skills and Attitudes • Strong communication and interpersonal skills, • Ability to lead by example, motivate and develop staff., • Commitment to excellent customer service, • Ability to work under pressure, • Good interpersonal skills, • Strong initiative and self-motivation, • Strong time management and organisational skills, • Strong team management, • Strong KPI analysis to help to improve sales of the store (Ranking analysis), • Commitment to excellent customer service skills.

Location: Battersea (and remote working) = minimum 2 days in the office Salary: 40-45k Benefits: Private Medical Insurance + many more Reports to: Head of Client Services Hours of work: Full time Are You Ready to Redefine Client Success? Are you a client-focused professional with a passion for building lasting relationships, driving customer satisfaction and growing your managed revenue? You've mastered the art of understanding client needs and delivering exceptional service but now, you're craving something more. A bigger challenge. A chance to be the trusted advisor who doesn't just solve problems, but anticipates them before they arise. If your current role feels like reactive firefighting with no strategic impact, it's time for a change. Welcome to Databarracks where client partnership meets purpose. The role This is a chance to join our growing Client Services team. It’s our job to keep mission-critical IT systems online for our customers. You’ll be managing relationships with IT teams at some of the largest and most respected organisations in the UK and around the world. Client Services Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. You will also answer queries and identify and drive new business opportunities among existing customers. In this role, you will liaise with internal teams to improve the entire customer experience. You will be required to travel to client sites. Key Responsibilities: • Design and own the Client Services Plan, • Focus on retention and satisfaction of key clients as designated by Head of Sales (KPIs set against features of satisfaction), • Own and drive the performance in the Customer Management System to ensure that, to an agreed level of KPI, of all customers are in ‘green’ status, • Serve as the lead point of contact for all customer account management matters, • Build and maintain strong, long-lasting client relationships, • Negotiate contracts and close agreements to maximise profits, • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, • Ensure the timely and successful delivery of our solutions according to customer needs and objectives, • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas, • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts), • Prepare reports on account status, • Assist with challenging client requests or issue escalations as needed Skills That Will Set You Apart: • A keen interest in both technology and client services, • A successful track record of working with customers and closing deals., • Excellent written and verbal communication skills, • Master multitasker and priority juggler, • Quick learner and knowledge sharer, • Team player with a growth mindset, • Confident enough to ask for help—and wise enough to offer it About Us: • Databarracks is a leading IT Resilience provider based in South West London. We help businesses stay strong when disaster strikes—by protecting their tech and empowering their people. We’ve grown fast, won big, and stayed true to our small-company spirit: smart, driven, and fun., • We recently acquired COOLSPIRiT, the UK’s largest Commvault Solution Provider. Based in Chesterfield, Databarracks is a powerhouse in data management and IT infrastructure—trusted by public and private sector giants alike., • Now, we’re building something even bigger. And we want you to help lead the charge.

We bring a commercial mindset to the public sector, and our Quantity Surveying team plays a vital role in ensuring that every pound spent delivers real value for our residents and leaseholders. We put local people at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. Working together and in partnership with everyone that has an impact on the lives of our residents, we strive to learn from each other, and continually adapt. We're a local authority with a private sector mentality, and our Quantity Surveyor team add rigour to the process of procuring contractors and consultants to work for the residents and leaseholders. Your Next Role You'll be responsible for the commercial and cost management of a large-scale (£374M) capital housing investment programme, ensuring value for money, compliance, and high-quality delivery. This includes overseeing procurement, financial monitoring, contractor management, and supporting project teams from inception to completion. • Cost & Commercial Management: Oversee all financial aspects of planned works, including accurate valuation, cost control, and reporting., • Procurement Support: Assist with tendering, contract administration, and supplier performance monitoring., • Team Leadership: Line manage and develop junior commercial staff., • Stakeholder Collaboration: Work closely with procurement, operations, planning, and project management teams., • Risk & Value Management: Identify risks, analyse costs/benefits, and drive service improvements., • Contract Management: Prepare, review, and advise on contracts, claims, and variations., • Compliance: Ensure adherence to health & safety, financial, and contractual regulations. What You'll Need • Degree in Quantity Surveying., • MRICS (or working towards it)., • At least 5 years in cost management of large, complex programmes (preferably in housing or similar sectors)., • Experience with contract administration and EU procurement (desirable)., • Strong commercial awareness and attention to detail., • Excellent written and verbal communication., • Strong organisational and multitasking abilities., • Experience with financial systems (e.g., SAP) and IT., • Ability to lead, motivate, and develop a team., • Good judgement, decision-making, and a positive, proactive attitude., • Demonstrate productivity, ambition, collaboration, and enterprise., • Commitment to equal opportunities, customer care, and high-quality service delivery., • Leadership qualities: lead by example, motivate others, and drive continuous improvement. What you'll get in return: • Annual Leave: Generous leave entitlement, increasing with length of service., • Sick Pay: Enhanced sick pay provisions based on years of service., • Family Leave: Maternity, paternity, adoption, and shared parental leave with enhanced pay options., • Competitive Pay Scales, salaries are reviewed annually and progression through grades is based on performance and service., • Pension Scheme: Membership in the Local Government Pension Scheme (LGPS) which includes employer contributions and death-in-service benefits., • Interest-Free Travel Loans: For season tickets and commuting costs., • Purchase of Additional Leave: Option to buy extra annual leave., • Retail Discounts: Access to employee discount schemes., • Flexible Working: Support for hybrid and flexible work arrangements., • Training Opportunities: Access to professional development and career progression., • Performance Appraisals: Annual reviews to support growth and reward performance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

🚨NEW OPPORTUNITY‼️ Role: Insurance Broker / Protection Advisor Location: London/Essex Tenure: Full-Time | Hybrid Proper Recruitment are delighted to be working with a growing brokerage in Essex, seeking a motivated Insurance Broker / Protection Specialist to provide tailored protection advice (Life, Critical Illness, Income Protection, Home/Buildings & Contents) to individuals, families and company directors. You’ll thrive in a fast-paced, target-driven environment, delivering outstanding service while helping clients secure financial peace of mind. This role is hybrid working role. Responsibilities: • Consult with clients to understand their protection needs, lifestyle and financial goals, • Provide whole-of-market or panel-based advice across Life, CI, IP and Home/Buildings & Contents insurance, • Prepare quotes, comparisons and clear recommendations aligned to client requirements, • Ensure full compliance with FCA/network guidelines and internal procedures, • Maintain strong product knowledge and keep up with industry changes, • Build long-term client relationships through exceptional service and timely follow-up, • Achieve and exceed personal and team-based sales targets and KPIs, • Maintain accurate records; submit applications via CRM and insurer portals, • Handle policy amendments, renewals and post-sale client queries Requirements: • 1–2+ years’ experience in insurance, financial services or protection sales (ideally advised), • Strong knowledge of Life, Critical Illness, Income Protection and Home insurance products, • Excellent communication, rapport-building and objection-handling skills, • Target-driven, self-motivated; able to work independently and as part of a team, • Familiarity with FCA requirements and working in a regulated environment, • Confident using CRM systems and insurer portals, • CeMAP, R05 or equivalent qualifications (or ability to trade) Benefits: • Competitive base salary with generous commission structure, • Access to high-quality, warm leads from established mortgage businesses, • Ongoing training, CPD and support from experienced team leaders, • Clear career progression and support towards industry qualifications, • Flexible working options (office-based/hybrid subject to experience), • Supportive, team-oriented culture focused on integrity and customer outcomes, • Pension, • Competitive Holiday Entitlement, • HR & Wellbeing Services, • Company Events / Mentoring & Coaching, • Hybrid Salary: • £30,000–£35,000 base + commission [OTE £75,000+] If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: • Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy., • 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions., • 4 local training centers dedicated to providing professional product technical training for our customers., • 2 local cooperative warehousing centers to ensure stable product supply. For further information, please visit us now at ___ We offer: • Highly competitive salary and benefits package, • Excellent career development opportunities, • International work environment, • Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: • Have a passion for the new energy industry and are enthusiastic about the charging pile industry, • Possess good communication skills and a spirit of teamwork, • Demonstrate a sense of responsibility and proactiveness, • Candidates with relevant work experience are preferred By joining us, you will: • Participate in the rapid development of the European new energy market, • Contribute to the cause of green environmental protection, • Collaborate with outstanding talents from around the world, • Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization • Collaborate with the technical support team to drive continuous improvement in service delivery quality., • Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis., • Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows., • Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes., • Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction., • Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery., • Responsible for the selection, onboarding, and management of service partners, ensuring their competence and competitiveness., • Establish and monitor performance KPIs for service partners, driving ongoing improvement in service quality., • Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement., • Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals., • Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms., • Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a related technical discipline., • 5+ years of service management experience, preferably in EV charging, power electronics, or electrical infrastructure sectors., • Solid understanding of AC/DC charging technologies, power electronics, and EVSE protocols (e.g., OCPP, ISO 15118, etc.)., • Familiarity with common EV charger fault types and resolution processes., • Knowledge of remote monitoring systems, diagnostic tools, and IoT technologies., • Strong problem-solving skills with a customer-focused mindset., • Excellent cross-functional collaboration and communication skills., • Ability to work independently and continuously drive service process improvements., • Prior experience in EV charging industry or related power infrastructure sectors., • Certifications in power electronics, electrical engineering, or maintenance management are a plus., • Experience working with international customers or cross-regional service teams is an advantage. Location: London, UK Start date: As soon as possible Working hours: Full-time Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume to . Please mention the position that you are applying for in the subject. Best of luck with your job application! Autel 欧洲新能源业务蓬勃发展，现诚挚邀请优秀人才加入我们的团队，共创绿色未来！ 关于Autel Energy: Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。 Autel 欧洲新能源业务于2021年启动，致力于为各种场景提供全系列AC和DC充电桩产品和解决方案。经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商，旗下的 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。 我们在欧洲拥有: • 超过120名员工，积极研究和开发电动汽车充电解决方案，旨在探索更好的人、车、技术和新能源的可持续发展；, • 7个实体子公司分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典，提供当地服务和支持，紧密与客户合作，了解其需求并提供定制化解决方案。, • 4个欧洲本地培训中心，致力于为客户提供专业的产品技术培训；, • 2个本地合作仓储中心确保产品稳定供应； 欲了解更多信息，请立即访问我们的网站：___ 我们提供: 极具竞争力的薪酬和福利待遇； 良好的职业发展机会； 国际化的工作环境； 与行业顶尖人才合作学习的机会。 我们期待您: 热爱新能源事业，对充电桩行业充满热情； 具备良好的沟通能力和团队合作精神； 富有责任感和主动性； 拥有相关工作经验者优先。 加入我们，您将: 参与欧洲新能源市场的快速发展； 为绿色环保事业贡献力量； 与来自世界各地的优秀人才携手共进； 实现您的职业梦想。 岗位职责： 服务质量与流程优化 • 与技术支持团队协作，持续提升服务交付质量。, • 提供有关AC/DC充电技术的专业见解，包括故障诊断与问题分析。, • 主导维护流程优化、事故响应机制建设以及服务工作流程标准化。, • 支持预防性维护、故障排除和备件管理流程的开发与优化。, • 监督并推动服务等级协议（SLA）的执行，以提升响应速度与客户满意度。, • 与客户成功团队、销售团队及第三方服务商合作，确保服务一致性。, • 负责服务合作伙伴的选择、培训及管理，确保其能力与竞争力。, • 建立并监控服务合作伙伴的绩效KPI，推动服务质量持续改进。, • 监控关键服务绩效指标（KPI），推动以数据为基础的持续优化。, • 参与客户会议，负责传达与汇报服务KPI，并提出改善建议。, • 与远程监控团队协调，增强主动警报与问题响应机制。, • 支持远程诊断与预测性维护技术的应用与发展。 任职要求： 教育与经验 • 电气工程、机械工程或相关技术学科本科及以上学历。, • 五年以上服务管理经验，优先考虑具备电动车充电、电力电子或电力基础设施行业背景者。, • 扎实掌握AC/DC充电技术、电力电子及EV充电协议（如OCPP、ISO 15118等）。, • 熟悉常见充电桩故障类型及解决流程。, • 了解远程监控系统、诊断工具与物联网（IoT）技术。, • 具备强大问题解决能力，客户导向思维。, • 优秀的跨职能协作与沟通能力。, • 能独立工作并持续推动服务流程改进。, • 有电动车充电或相关电力基础设施行业经验者优先。, • 持有电力电子、电气工程或维护管理相关认证者优先。, • 具备国际客户服务经验或跨区域团队协作经验者更佳。 入职地点：英国伦敦 入职时间：尽快 工作时间：全职 立即申请，加入 Autel 新能源，共创绿色未来！ 联系方式: 领英直投或者发送到简历到 （请记得在邮件题目中注明您申请的职位） 祝您求职顺利！

My leading Banking client are looking for a talented and motivated individual to manage the Customer, Loan & Deposit Operations teams. You'll be responsible for planning, organizing, and supervising the daily operational activities of a function. This role involves ensuring compliance with regulatory requirements, implementing efficient processes, and managing a team to deliver excellent customer service. Alongside managing the function, you'll also be a key person in driving the transformational change in their Secured Lending (Mortgages) offering. This is a newly created role in a fast growing business. An amazing opportunity! The following skills / experience is essential: • Proven background in Banking Operations, • Strong Loan administration experience, • Retail Banking experience, • Any experience with Mortgages / Secured Loans is highly desirable., • Excellent communication skills Salary: Up to £60,000 + bonus + package Location: London (good work from home options available) If you are interested in this Loans Operations Manager position and meet the above requirements please apply immediately.

Head of Existing Customer Analytics – Financial Services Hybrid working – 2/3 days in SW London offices preferred £Salary negotiable dep on experience Reference J13014 Brand new opportunity offering great scope to ’make the role your own’ … As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. You will lead the analytics strategy across the end-to-end service journey, from digital claims and repair booking to engineer visits and post-service feedback, across the UK and EU. You will lead customer value optimisation and risk management, informing fraud detection and prevention strategies and strategies to deepen customer relationships, reduce churn and maximise lifetime value using advance analytics and technology. Your work will directly shape the customer experience and operational strategy, helping them deliver faster, smarter, and more effective and cost-efficient service across all channels. This role is both strategic and hands-on, blending advanced analytics with commercial acumen to support key business decisions and long-term value growth. Can you offer: • Strong background in customer analytics, service operations, and lifetime value modelling., • Proven expertise in using advanced analytics (segmentation, predictive modelling, regression, clustering) to solve commercial problems., • Knowledge of Insurance or similar regulated Financial Services sectors is highly desirable., • Deep understanding of customer churn dynamics, complaint drivers, and fraud behaviours., • Strong SQL skills or similar is a plus., • Excellent data visualisation and storytelling skills (e.g., Power BI)., • Strong commercial acumen with a pragmatic, delivery-focused mindset. If you are keen to hear more and feel the following statement resonates, please apply without delay - Foster a collaborative, inquisitive and delivery-focused culture that blends technical rigour with commercial awareness.

Company Description Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations. We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. Recognized by the Financial Times as one of the UK’s Leading Management Consultants 2024, Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences – helping them to positively transform into modern, innovative organizations that thrive in a sustainable way. In 2024, we received the UK’s Great Place to Work accreditation, and we are proud to have been recognized in the following Best Workplaces categories: Large Organizations, Wellbeing, Development and Best Workplace for Women. Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that’s empowering, collaborative, and full of opportunities to turn today’s challenges into tomorrow’s solutions. Job Description Becoming part of the UK team in our Technology Advisory capability will present new opportunities for you to make a positive impact as we embark on securing major international accounts in our top 20 clients. This will mean working with our FTSE100 clients and beyond on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Wavestone has a significant and growing capability in Strategy and Architecture, that is in high demand from our clients. Our clients trust us to tailor advisory engagements to aid with some of their most complex technology problems, and as a result we are growing our architecture service line to be able to respond to the increasing breadth and complexity of their solution landscapes. We are looking for talented and experienced Architecture Management Consultants across various levels of seniority that are confident and capable of being a key trusted advisor to clients from the outset –Managers, Senior Managers or Associate Partners – to join our team leading impactful engagements encompassing (but not limited to): • Technology Strategy & Architecture: Analysing client and customer needs and developing technology roadmaps and business cases that support movement from an as-is to to-be state to meet defined business outcomes for our clients., • Technology Driven Transformation: Working as a key technical lead, or as a workstream owner, on complex technology transformations., • Enterprise Architecture Augmentation: Acting as part of our clients’ architecture teams to provide added capacity or expertise, and/or to mature their own architecture functions., • Technology Lifecycle Management: Working on specific challenges around upgrade or risk management of our clients. As a senior leader in architecture, your key responsibilities will cover client delivery, business development, people development, and key contribution to our thought leadership: • Client engagement lead: Managing strategy and architecture engagements with our clients, responsible for the day to day running of the engagements, including developing strategic recommendations and guidance, and ensure the highest quality service for our clients, and likely acting as a trusted advisor to senior stakeholders., • Business development: Be a subject matter lead, and lead and support sales activity to include full lifecycle from pre-sales support, identification of cyber opportunities & scope the delivery phase of engagements., • Thought leadership & proposition ownership – Being a key voice in our architecture community and externally, developing architecture related propositions, approaches to common client challenges, sharing knowledge, and creating thought leadership and marketing materials that support sales efforts., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework., • Maintain expertise: Stay current with the market, most especially in different technologies, platforms, and solutions that are relevant to client challenges or needs. Whilst we work across different sectors, we are particularly interested in speaking to people with a background on one or more of the following sectors: Financial Services (especially Insurance and Wealth & Asset Management), Life Sciences, Energy & Utilities, and Manufacturing. Qualifications Whilst we do not expect you to meet every criterion, we would like strong foundations in technology led transformation and relevant experience across a significant majority of the below for: • Significant consulting experience, client-facing stakeholder management skills, or equivalent tenure in relevant industries (FS, Insurance, Energy & Utilities, Pharma & Lifesciences etc.)., • Demonstratable proficiency in technology strategy and architecture having been responsible for strategic technology roadmaps and/or enterprise architecture as part of previous work, • Technical understanding and experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security., • Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for, • Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP), • Knowledge of emerging efficiency driving technologies such as AI, Machine Learning, and/or intelligent automation, • Proficiency in leading strategic Transformation Programmes and strong technical acumen enhancing advisory credibility., • Ability to manage complex programmes and projects, ensuring effective transformational leadership., • Proven aptitude in business development, encompassing account planning, pitches, and proposals. Your Key Abilities: • Exceptional interpersonal skills spanning organizational levels, including ability to present to executive level stakeholders., • Leadership in team management, junior staff development, and coaching., • Strategic technology leadership, able to understand complex business problems in context of technology impacts and action needed., • Crafting impactful presentations and high-quality reports that can frame complex options, recommendations, and required decisions for client stakeholders. Desirable Qualifications • Architecture – TOGAF, BCS, • Platforms – Any certifications in relation to SAP, Microsoft Dynamics, Salesforce, • Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc., • Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince, • Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London. At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

At Millstream, we are looking for a Service Delivery Executive to support the Head of Service Delivery with all aspects of technical and administrative duties to help ensure that the services provided by all of Millstream’s TPAs meet the required levels, are proactively developed to enhance the customer experience and relevant processes protect the underwriting performance of Millstream schemes. Assist with building the most effective relationships at all levels with customers and suppliers. Responsibilities: • Respond to agent and client enquiries via telephone and in writing to agreed service standards., • Handle queries from sales support, claims handlers, medical screeners and emergency assistance providers., • Liaise with the Underwriters to ensure that non-standard and complex queries are managed and resolved to the satisfaction of our customers., • Work with the guidance of the Underwriters and Head of Service Delivery to perform analysis on MI reports to ensure they accurately reflect the current position., • Demonstrate in-depth knowledge of policy cover, recoveries, and subrogation processes, and provide guidance to internal and external stakeholders., • Maximise subrogation and cost containment wherever possible, • Assist in resolving customer disputes, preparing papers and liaising with relevant parties including the Financial Ombudsman Service., • Prepare and interpret performance analysis reports., • Conduct audits of Third-Party Administrators (TPAs)., • Support the delivery and analysis of customer satisfaction surveys., • Support the implementation and monitoring of Consumer Duty outcomes, ensuring fair value and good customer outcomes across all products and services., • Provide specialist support for funeral-related insurance products, ensuring sensitivity, compliance, and customer care are prioritised. Knowledge and Experience: • Strong working knowledge of travel, personal accident, loss of licence and funeral insurance products., • Experience working within a regulated environment, with a clear understanding of first line compliance responsibilities., • Familiarity with FCA Consumer Duty principles and their practical application in service delivery., • Highly articulate and confident when dealing with people at all levels – clients, brokers, customers, and regulators., • Empathetic, flexible, and assertive customer management skills, especially in sensitive areas such as funeral services., • Strong organisational skills with the ability to prioritise workload to tight deadlines while maintaining attention to detail., • Strong numeric, IT, and analytical skills., • Self-motivated and able to work effectively both independently and as part of a team., • Proficient in Microsoft Office applications and comfortable with web-based technologies. By submitting your CV you confirm that you are agreeing to the ___ of Nexus Underwriting and consenting to Nexus Underwriting processing and holding your personal details.

Leadenhall Law Group are looking for a Conveyancing Solicitor to join our growing team within our London office. The ideal candidate will have: • High levels of customer service and communication skills to work with clients and stakeholders in the conveyancing market., • The ability to work on a case management system throughout. Track record of consistent billing within Residential Conveyancing., • Dynamic approach to be able to work individually and within a collective team environment., • Strong experience in conveyancing, specifically with leasehold and freehold residential transactions., • Proven ability to manage and complete complex transactions with accuracy and efficiency., • Strong understanding of UK residential property law, including experience dealing with the Building Safety Act 2022., • Excellent communication skills, with the ability to build and maintain strong client relationships., • A proactive, detail-oriented mindset, with the capability to handle transactions autonomously while working collaboratively with support staff. Benefits of working at LLG: • Strong salary package with a highly incentivised bonus scheme., • Continuing professional development and training., • Work one to one with a conveyancing paralegal to allow for full support., • Full case management system support, • 25 days Annual Leave Entitlement., • Additional day leave for employee's birthday, • Pension Contribution, • Health Assured Employee Assistance, • Vitality Health Care, • Hybrid working available with the role based at our central London office near Monument station., • Office closure for Christmas. This is not deducted from annual leave entitlement. This role will allow you to become a crucial part of a flourishing, highly skilled and experienced team with a specific focus on Residential Property transactions. Apply today to be considered for this role.

ABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the flow of perishables, eliminating waste at every turn – product, packaging, labor and transportation waste. Our reusable plastic products improve the quality of product delivered, create more efficient supply chains, and are more sustainable than single-use packaging. To strengthen our IT department, we are currently looking for a Cybersecurity & Compliance Manager. This is a key role focused on ensuring the security and regulatory compliance of our systems and processes. The position offers flexibility and can be fulfilled either remotely (within the Greater London area) or in a hybrid setup from our office in Dudley. Position purpose The Cybersecurity & Compliance Manager will lead Tosca’s efforts to ensure adherence to NIST CFS 2.0, ISO 27001, and other standards. This role focuses on developing security protocols, maintaining documentation, conducting risk assessments, and ensuring regulatory compliance. Responsibilities include managing security infrastructure, incident response, and promoting cybersecurity awareness. The position requires collaboration with Global IT, cross-functional teams, and third-party partners. Key qualifications include experience in cybersecurity and compliance, strong knowledge of NIST and ISO standards, risk management expertise, and effective communication skills. This is a full-time role, with travel up to 30% of the time. Responsibilities • Implement security protocols and manage information security programs, • Report performance, exceptions, and outages to all audiences transparently., • Align disaster recovery with business continuity plans., • Ensure compliance with ISO27001, NIST CFS 2.0, and maintain ISMS., • Identify risks, develop a comprehensive security plan., • Test cyber-attacks regularly to address vulnerabilities., • Monitor security trends, adapt strategies., • Oversee incident monitoring, detection, response via SOC and MSSPs., • Manage security tools like SIEM and endpoint protection., • Lead incident response and post-incident analysis., • Enforce policies for data privacy (GDPR & NIST)., • Conduct regular security audits., • Manage vendor relationships and negotiate contracts., • Report service performance to stakeholders., • Coordinate with other Tosca functions for effective implementation., • Other relevant responsibilities as required. Requirements, Experience & Education • Bachelor's degree in Computer Science, Information Technology, Information Security, or a related field; a Master's degree is preferred., • At least 5 years of experience in information security, specifically within security operations, with proven experience in a leadership or management role., • Relevant certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or CISA (Certified Information Systems Auditor) are highly desirable., • Strong knowledge of security frameworks (e.g., ISO 27001, COBIT), security technologies, tools, and best practices across EU, UK, and USA, • Proficiency in risk management processes, vulnerability assessments, and incident response strategies., • Current technical and hands-on experience with security tools and technologies, including Rapid7, Rubrik, Sentinel, and endpoint protection solutions like Microsoft Defender., • Excellent analytical, problem-solving, and decision-making skills, with the ability to conduct post-incident analysis and implement corrective actions., • Strong communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders., • Ability to stay current with security trends, emerging threats, and best practices in the cybersecurity landscape., • Experience of manufacturing and/or supply chain industry is preferred., • Able to operate in a multinational corporation with several locations. Competencies • You have expertise within Customer/Relationship Management., • You have excellent communication skills. You excel in conveying ideas clearly and effectively., • You possess specialized knowledge and skills in your field., • You have a collaborative spirit. You thrive in teamwork and enjoy working with others., • You can analyze situations and make informed decisions, • You think ahead and plan for long-term success. Our Offer You will have a permanent contract with a competitive remuneration package in line with your knowledge and experience. We continuously invest in your personal and professional development through our training & coaching programs. You will join a dynamic and fast growing company that is part of a strong international group. We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success. You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! We value diversity and equal opportunity. Applicants are welcomed on the basis of their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Job Title: CRM/Email and Loyalty Lead Department: Ecommerce Reports To: Senior Head of Ecommerce & Digital Position Overview: We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities: • CRM Management:, • Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty., • Segment and target customer groups based on behaviour, preferences, and demographics., • Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities., • Monitor CRM database health and conduct regular clean-up to ensure data accuracy., • Email Marketing:, • Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails., • A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions., • Develop automated email workflows and drip campaigns to engage and nurture leads., • Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights., • Loyalty Programs:, • Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business., • Monitor and assess the success of loyalty initiatives, making recommendations for improvement., • Coordinate with cross-functional teams to ensure loyalty initiatives align with overall marketing and business objectives., • Reporting and Analysis:, • Regularly report on key metrics such as email performance, CRM KPIs, loyalty program growth, and customer lifetime value., • Analyse customer behaviour, trends, and feedback to identify opportunities for campaign improvements., • Use insights to continually optimize CRM and loyalty strategies for better results., • Collaboration and Communication:, • Work closely with marketing, customer service, and product teams to ensure a cohesive customer experience across all touchpoints., • Provide insights and recommendations to senior management on customer trends and CRM best practices. Required Qualifications: • 4+ years of experience in CRM, email marketing, or loyalty program management., • Strong knowledge of CRM platforms (Shopify+, Salesforce, HubSpot, or similar), email marketing tools (Klaviyo, Voyado, etc.), and loyalty program software., • Experience in data analysis, customer segmentation, and campaign performance tracking., • Excellent written and verbal communication skills., • Strong attention to detail and ability to manage multiple projects simultaneously., • Creative mindset with a customer-first approach. Preferred Qualifications: • Experience in e-commerce, retail, or B2C industries., • Familiarity with HTML and email design best practices., • Knowledge of GDPR and email marketing compliance., • Proficiency in Excel, Google Analytics, and/or other reporting tools. Key Skills: • CRM Platforms, • Email Marketing Strategy, • Loyalty Program Development, • Data Analysis and Reporting, • Customer Segmentation, • Automation and Workflows, • Campaign Optimization, • Cross-functional Collaboration About us... ☀️Holiday purchase scheme. 👶 Enhanced parental leave 🧑‍⚕️Cash plan - help towards everyday healthcare expenses 🦅1 week a year to work anywhere in the world… it can be Fiji or your sofa. 🍺 “Thirsty Thursdays -– the bar opens at 5pm every Thursday for a drink or an alternative soft drink of choice. 💻 Flexible working, so you can fit in your spin class… or hit snooze on your alarm; we don’t judge! 💍 1 week extra off work if you get married! (Not deducted from your annual leave) 💰 Employer pension contributions. 👕 Generous staff discount… Great sample sales throughout the year so you can stock up on Christmas Presents! 🎁 Welcome to the Family Lyle & Scott Item! 📚 Training and learning development. 🚝 Season Ticket Loan. ✈️ Holiday loyalty scheme: the longer you’re with us, the more we will increase your allowance 🚲 Cycle2Work Scheme. 🐶 Dog-friendly office. Please apply with your CVs through LinkedIn. Lyle & Scott is an Equal Opportunities Employer and treats all applications purely based on skills and experience.

Job Title: Membership Officer Location: London, Hybrid 2 days per week in office Are you an organised and customer-focused administrator looking for a rewarding role? The Chartered Institution of Water and Environmental Management (CIWEM) is seeking a Membership Officer to join our dedicated Membership and Professional Standards Team. This is a fantastic opportunity to be at the heart of our institution's success, supporting professionals on their journey with us. About the Role As a Membership Officer, you will be a key player in our membership activities. You will be the first point of contact for queries about CIWEM membership and professional registration with bodies like the Engineering Council and Society for the Environment. Your day-to-day will involve processing applications, providing clear and accurate advice, and ensuring every interaction reflects our high standards of service. You will play a vital role in supporting our members' professional development, from administering applications for our non-Chartered members to assisting with our annual CPD audits and professional review interviews. Your work will directly contribute to the growth of our membership and the success of our Early Careers Network. What You'll Do: • Manage membership and registration applications, providing professional and friendly guidance., • Administer registrations with key professional bodies (Engineering Council, Science Council, SocEnv)., • Support our promotional activities to attract new members and encourage professional registration., • Maintain accurate member records in our CRM system and help improve our processes., • Collaborate with the wider team to support our Membership Strategy and ensure compliance with quality standards., • Provide administrative support for committees, member audits, and training events. About You We're looking for someone with a friendly, supportive, and collaborative approach. You thrive in a busy environment, using your excellent planning and prioritisation skills to manage your workload effectively. We’d love to hear from you if you have: • Proven administrative experience in a busy office, coupled with outstanding customer service skills., • Excellent time management and organisational abilities with a keen eye for detail., • Strong communication and interpersonal skills, with the ability to build effective relationships., • Proficiency in Microsoft Office 365 and experience working with CRM systems., • A proactive, problem-solving mindset and the ability to work both independently and as part of a team., • Enthusiasm, self-motivation, and a willingness to learn. Experience in a professional body or an interest in environmental issues would be a plus, but it's not essential. Why Join Us? This is more than just an admin role. You will be central to the success of our institution, supporting a community dedicated to protecting and improving the environment. You will work closely with a supportive team, including the Head of Membership Services and the Director of Membership and Professional Standards. If you are looking for a role where your skills can make a real impact, we encourage you to apply.

Our client: • Extremely successful, global market leading consumer brand, with £multi billion turnover, • Customers first choice in the sector they operate, highly innovative with extremely high levels of consumer engagement across all channels, • Supply Chain Account Manager is a dynamic role with responsibility for setting and delivering the strategic supply chain direction for the brand across the Middle East supporting a significant global customer, • Fantastic culture with a genuine care and focus on employees, • Role split between West London office (2 days a week) and home (3 days a week) The role: • As Supply Chain Account Manager, you will work cross functionally with various stakeholders internally and externally within a key global customer to align and develop supply chain strategies that support growth and reduce costs, • In the role the Supply Chain Account Manager will collaborate with subject matter experts across all functions to feed into business plans from a supply chain perspective to enhance and improves the supply chain across a key global customer, • Having fantastic influencing and collaboration skills the Supply Chain Account Manager will lead projects across multiple areas focused on for example driving process improvement opportunities or identifying solutions to challenges the business is facing, • Working with the large global customer the Supply Chain Account Manager will establish detailed ways of working, processes and collaborations that share expertise and delivery of commercial objectives., • The Supply Chain Account Manager will support growth plans and joint business plans being a creative thinker to maximise all opportunities Ideal candidate: • You will have strong breath of experience across all areas of supply chain from logistics to planning customer service to commercialisation this will have been gained from the food or drink sector and could be retail, hospitality or FMCG., • Experience must be from a complex large consumer focused organisation and you be comfortable in a matrix structure, • It is essential to have managed a relationship with a large partner, • Ideally you will have experience gained from the Middle East but not essential. However, you must be able to demonstrate working with different cultures and ways of working, • You will have fantastic influencing skills and have a collaborative style with a proven track record of engaging and working with internal and external stakeholders at all levels across multiple functions, • Having an entrepreneurial style you will be focused on finding solutions and creating opportunity and will be able to engage and take stakeholders on the journey to achieve project objectives., • You will be comfortable regularly communication with senior individuals including board level and will be part of global leadership forums and projects., • Although this role doesn’t have any direct line management you will demonstrate fantastic leadership skills which are essential for this role. Benefits & details: • Excellent package – up to £72,000 plus bonus and excellent benefits, • Location = Role split between West London office (2 days a week) and home (3 days a week) Please send your CV using the form on this page, quoting reference 1/17342/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.