Customer service service jobs in Islington - Page 3Create job alerts

Do you have a flair for customer service and a passion for style and tech? Just in Case is a fast-growing retailer of smartphone accessories with 100+ stores across the UK and EU — and we’re looking for energetic Sales Associates to bring our products to life in-store. What you’ll do: • Engage customers with confidence and a smile, • Recommend the right cases, screen protectors, and chargers, • Deliver expert product knowledge and advice, • Keep the store organised and welcoming, • Drive sales and help the team hit targets What we’re looking for: • Previous retail or customer service experience, • Strong communication and people skills, • A passion for fashion, style, or tech, • Team player with a positive, can-do attitude, • Reliable and detail-oriented Why join us: • Competitive pay + staff discounts + Sales Bonus Scheme, • Ongoing training and career growth, • Fun, supportive, and diverse team environment 📱 Apply now and help our customers complete their mobile look with confidence!

Are you passionate about making high-quality coffee in a fast-paced, friendly environment? We’re looking for a skilled barista to join our team in South Kensington. About the Role: We have a full-time position available. As a barista, you'll be responsible for crafting top-notch coffee, delivering excellent customer service, and keeping things running smoothly. What We’re Looking For: Minimum 1 year of experience in a high-volume, speciality coffee environment Strong espresso and milk-steaming skills, with basic latte art ability A positive, confident, and open-minded attitude Excellent communication skills and a proactive approach to problem-solving Ability to work efficiently with great attention to detail and cleanliness Availability to work on weekends What We Offer: Training, support, and opportunities for career progression A chance to grow your coffee knowledge and leadership skills Paid meals and drinks on shift A fun, engaging, and supportive work environment If you love brewing amazing coffee and creating memorable customer experiences, we’d love to hear from you!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Head Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will work closely with the Reception Supervisor and support onboarding and training the host team., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service, leadership and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a head host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £16.71 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

We are looking for a skilled part-time (30-35h/week) brunch chef to join our team in South Kensington, pay from £13-15/h (depending on experience). Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: • be flexible and available to work weekends,, • be able to start early (shift starts 6.30am),, • have min 1 year of experience in a busy kitchen and an insight into the world of hospitality,, • be able to manage and control stock to reduce wastage,, • be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment,, • uphold the values and standards of Urban Baristas, WHAT WE OFFER: • Career growth,, • free meal and coffee on shift,, • sociable and flexible working hours (no evenings),, • pension contribution,, • the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Food and Drinks Runner! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table., • You will be opening and closing the floor, polishing cutlery and folding napkins., • You will respect health and safety standards and maintain cleanliness and organisation across the floor, • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Previous experience in hospitality, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Food and Drinks Runner! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table., • You will be opening and closing the floor, polishing cutlery and folding napkins., • You will respect health and safety standards and maintain cleanliness and organisation across the floor, • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Previous experience in hospitality, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Barista to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. Our Barista will also work in our brand-new coffee kiosk (Suzette) 1 min away from Chez Antoinette. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment Summary of the role • Greet and meet guests., • Preparing and serving hot and cold beverages, ranging from simple to elaborate ones., • Proficient in Latte Art, • Offer hot/cold drinks recommendations upon request., • Communicate efficiently with the Front of House and managers., • Maintaining inventory and equipment by cleaning and recording any defects., • Check your crockery and area for cleanliness and presentation and report any issues., • Arrange barista settings, maintaining a tidy section., • Keeping the work environment safe, sanitary, and organized., • To respect the Allergen standards laid out by the law and Chez Antoinette standards., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests. In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Free staff meals, • You will be working in a central location

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Assistant Restaurant Manager to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch What we are looking for: • To be passionate about great food, quality service and hospitality, • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the Front of House, • Ensure the training and knowledge are kept to standard and team efficiency is high, • Have a great knowledge of busy brasserie services in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety., • Assist the manager in overseeing daily restaurant operations, • Ensure compliance with food safety and sanitation regulations, • Manage inventory and order supplies as needed, • Provide excellent customer service and address customer concerns or complaints, • Assist in creating and implementing staff schedules, • Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability, • Maintain a clean and organized restaurant environment Qualifications: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Excellent leadership and team management skills, • Ability to multitask and prioritize tasks effectively, • Strong communication and interpersonal skills In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

Are you passionate about nails, beauty, and making people feel amazing? PureGlow Nails & Beauty Salon is looking for a talented Nail Technician to join our growing team! At PureGlow, we believe every set of nails tells a story, and our mission is to create a relaxing, welcoming space where clients leave feeling confident, refreshed, and glowing. Now, we’re looking for someone who shares our love for creativity, precision, and client care. Why Join PureGlow? • Learning & Growth: Hands-on experience and mentorship from skilled professionals., • Creative Freedom: Showcase your artistry and explore the latest nail trends., • Supportive Environment: Work in a friendly, inclusive, and encouraging team atmosphere., • Career Advancement: Clear opportunities to grow within the beauty industry., • Client-Focused Excellence: Be part of a salon known for quality, care, and style. About the Role: As a Nail Technician at PureGlow, you’ll: • Perform professional manicures, pedicures, gel, acrylic, and nail art services., • Provide expert advice on nail care, products, and trends., • Ensure tools and workstations are clean and hygienic., • Deliver outstanding customer service to every client., • Keep up to date with the latest beauty techniques and styles. What We’re Looking For • Proven experience as a Nail Technician (junior or senior roles welcome)., • Passion for nail art, beauty, and client care., • Strong attention to detail and commitment to hygiene standards., • Competitive pay and performance incentives., • A creative, supportive, and fun salon environment., • Training and career development opportunities., • Employee discounts on services and products., • Level 2 Diploma in Nail Technology Ready to Grow Your Career? If you’re ready to take your passion for nails to the next level, we’d love to hear from you! Location: PureGlow Nails & Beauty Salon – Crouch End Join us—and let your career glow with PureGlow.

📍 Locations: London 💰 Pay: £12.21–£12.50 per hour 🍞 Perks: Free food on shift 🕒 Availability: Weekend availability required Bread&Truffle are looking for upbeat, reliable, and passionate new Team Members to join our friendly crew across our London stores! flexibility and a positive attitude are key. The role involves: • Serving customers with a smile and handling till transactions (let’s see that upselling game!), • Making delicious coffee and preparing fresh gourmet focaccias, • Maintaining top-tier cleanliness and organisation in store, • Delivering the exceptional customer service Bread&Truffle is known for, • We’re looking for someone who:, • Has weekend availability and flexibility to work across both stores, • Brings a fun, bubbly personality and genuine people skills, • Has excellent attention to detail and takes pride in keeping things spotless, • Delivers high standards in everything — from food prep to safety compliance, • If you’re passionate about great food, great service, and great vibes — we’d love to hear from you!

We are looking for a Full Time Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. This role will be Monday to Friday, fully flexibility is required What We Offer: Salary up to £13.40 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

📍 Locations: St Pancras & Victoria 💰 Pay: £12.21–£12.50 per hour 🍞 Perks: Free food on shift 🕒 Availability: Weekend availability required Bread&Truffle are looking for upbeat, reliable, and passionate new Team Members to join our friendly crew across our St Pancras and Victoria stores! This is a multi-store position, so flexibility and a positive attitude are key. The role involves: • Serving customers with a smile and handling till transactions (let’s see that upselling game!), • Making delicious coffee and preparing fresh gourmet focaccias, • Maintaining top-tier cleanliness and organisation in store, • Has weekend availability and flexibility to work across both stores, • Brings a fun, bubbly personality and genuine people skills, • Has excellent attention to detail and takes pride in keeping things spotless

Head of Operations Job Description Operations Management Overseeing the daily operations of Corporate Catering & the Food Truck ensuring that it runs smoothly and efficiently. This includes managing staff schedules, inventory, loading in and out, serving, all menu development and logistics. Staff Supervision Hiring, training, and supervising staff. Ensuring that employees are well-trained in customer service, food safety, and operations. Inventory Management: Monitoring inventory levels to ensure that the food truck/events is stocked with the necessary products. This involves ordering products, managing stock rotations, and minimizing waste. Vendor Relations Building and maintaining relationships with vendors and suppliers to ensure a consistent supply of quality products. Negotiating contracts and prices to benefit food truck/events. Customer Service Ensuring a high level of customer satisfaction by addressing customer inquiries, complaints, and feedback. Implementing customer service policies and ensuring that staff adhere to them. Financial Management: Managing the financial aspects of the food truck/catering, including budgeting, forecasting, and financial reporting. Ensuring that the market meets its financial targets and operates within budget. Compliance and Safety Ensuring that the market complies with all relevant health, safety, and food regulations. Conducting regular inspections and training staff on safety procedures and food handling standards. Business Development Developing and implementing long-term strategies to grow the market and improve its competitive position. This can involve market analysis, identify new opportunities, and staying updated with industry trends. This can include helping with tender applications.

Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Holborn is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.

Kineya Mugimaru – We’re Hiring! (St Pancras Station, London) Positions Available: • Kitchen Staff / Chef (Udon Experience Preferred), • Supervisor, • Assistant Manager About Us: Kineya Mugimaru is a popular Japanese udon and noodle restaurant located inside St Pancras Station, London. We’re known for our freshly made udon, crispy tempura, and authentic Japanese dishes. We’re looking for enthusiastic, reliable, and motivated people to join our growing team! Kitchen Staff / Chef What You’ll Do: Prepare and cook udon noodles, tempura, rice bowls, and other menu dishes to Kineya standards Maintain excellent food hygiene and kitchen cleanliness Support smooth and efficient kitchen operations Work closely with the team to deliver consistent quality and presentation What We’re Looking For: Experience with udon or Japanese cuisine is highly preferred A genuine passion for food and customer satisfaction Team player with a positive attitude Ability to work efficiently under pressure Supervisor What You’ll Do: Lead and support both kitchen and front-of-house teams during service Ensure smooth daily operations and top-quality customer service Assist with training, stock control, and opening/closing duties Step in where needed to keep service running efficiently What We’re Looking For: Experience in a supervisor or team leader position in a restaurant or fast-paced food environment Confident communicator and team motivator Hands-on approach and commitment to maintaining high standards Knowledge of Japanese cuisine is a plus Assistant Manager What You’ll Do: Support the General Manager in daily operations, staff supervision, and service excellence Oversee kitchen and front-of-house teams to ensure consistent performance Handle stock control, rota planning, and ordering Drive team morale and maintain a positive, efficient working environment Deliver an exceptional guest experience aligned with Kineya’s brand values What We’re Looking For: Previous assistant manager or senior supervisor experience in hospitality or food service Strong organisational and leadership skills Ability to multitask and solve problems effectively Passion for Japanese food and culture 💷 What We Offer: Competitive wages (based on experience) Opportunities for career growth and development Staff meals and discounts Supportive and friendly team environment Work at one of London’s busiest and most vibrant transport hubs 📍 Location: Kineya Mugimaru, St Pancras Station, London 🕒 Full-time and part-time positions available If you’re passionate about Japanese food and love working in a fast-paced, team-focused environment — we’d love to hear from you!

Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! 🚀 About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! 💼 What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches 🌱 What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally ✅ What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits.

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries, managing salon emails ,taking payments, issuing receipts, and managing the till. Ensuring the front-of-house and reception area are always clean, tidy, and inviting supporting stylists and management with day-to-day tasks. Keeping track of retail stock at the front desk and assisting with product sales. Helping coordinate a smooth and professional flow of daily operations. What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon or spa is essential). A genuine passion for delivering excellent customer service. Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation. Ability to multitask, stay calm under pressure, and manage time effectively and a willingness to learn. Tech-savvy and comfortable using booking or POS systems (training provided). A team player who’s willing to go the extra mile for clients and colleagues

Job Overview: We are looking for a passionate and energetic Ambassador to represent our organisation and drive our mission. As an Ambassador, you will be the face of our company, actively engaging with the community, fostering positive relationships, and promoting our brand with enthusiasm. Key Responsibilities: • Serve as a key liaison between the organisation and the community., • Drive brand awareness through targeted marketing initiatives., • Cultivate and maintain strong relationships with customers., • Provide comprehensive information about our products and services., • Represent the organisation at events, both during and outside regular business hours., • Qualifications:, • Exceptional communication and interpersonal skills., • Strong public speaking capabilities., • Ability to work both independently and collaboratively within a team., • An enthusiastic, outgoing personality with a passion for engaging with others., • Basic knowledge of marketing principles is a plus., • Flexibility to attend events outside of regular business hours., • Why Join Us?, • As an Ambassador, you’ll play a vital role in spreading our message and values throughout the community. Enjoy a dynamic work environment with opportunities for personal and professional growth., • Position Details:, • Job Types: Full-time, Permanent, • Pay: Base Salary (£1400-£2400), • Expected Days: Minimum 4-5 days, • Additional Pay: Commission Pay and Incentives, • Benefits:, • -Working abroad, • -Fully Paid Holidays and trips, • -Flexitime options, • -Work socials, • -Learning new skills, • Work Schedule:, • Monday to Friday, • Weekend Availability, • Education:, • GCSE or equivalent (preferred), • Experience:, • No experience needed or, • 1 year of retail sales experience (preferred), • 1 year of customer service experience (preferred), • Work Location: In-person, • Join our team as an Ambassador and make a meaningful impact by sharing our values and mission with the community!, • Job Types: Full-time, Permanent

Head Waiter at Marta Restaurant, Chelsea About Us: Marta Pizza Restaurant is new opening but already known for its authentic Italian-Romana cuisine, served with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings a true taste of Rome to London. Our menu boasts classic pizzas and a curated selection of wines, making Marta Pizza a favourite for casual dining and special occasions alike. Who We’re Looking For We are seeking an experienced and dynamic Head Waiter to lead by example in our small team. You will be someone who: Thrives in a fast-paced, fun environment. Has a passion for delivering exceptional customer service. Takes initiative and loves engaging with people. Brings leadership skills to motivate team by leading by example. What We Offer: Flexible working hours to suit your lifestyle. A fun and supportive team environment. Delicious staff meals traditional Romana pizza, on every shift. 50% staff discount on our menu. A competitive salary that rewards your expertise. Responsibilities: Overseeing daily service operations to ensure excellence. Training and mentoring other staff to maintain high standards of service and cleanliness. Engaging with guests to enhance their dining experience. If you’re a people-person with a love for Italian food and a positive attitude we’d love to hear from you!

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Duties and responsibilities Sales and Revenue: • To be proactive with contributing to the success of the department, • Products and services are explained to the customer at all times to ensure the customer has the best choice available to them., • To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: • To minimise wastage at all opportunities, • To actively promote an energy efficient culture throughout the department, • To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: • Positive working relationships are established and maintained with colleagues throughout the Hotel, • Customer feedback, both positive and negative are responded to appropriately and efficiently, • Information on customer service problems is gathered in order to improve the service offered, • A positive personal image is maintained at all times, • The needs of the customer are kept in balance with the needs of the organisation, • All guests are received and offered assistance in a positive manner at all times Operational requirements: • To answer all telephone calls in a polite and professional manner, • Table bookings are handled according to departmental procedures, • Back and front of house service areas and equipment are prepared, maintained and cleared, • Bars, dining rooms and function rooms are prepared, maintained and cleared, • Assistance is given in the maintenance of food displays, • Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures, • Cleaning is undertaken within the food and beverage areas as required, • Dining areas are prepared according to the requirements of business, • Food is served promptly, accurately and according to the standards of the department, • Drink orders are taken and served following departmental procedures, • Wine orders are prepared, taken and served accordingly, • Customer satisfaction is monitored throughout the meal and any remedial actions taken as required, • All customer feedback, positive and negative is reported to the Team Manager or Supervisor, • Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures, • To adhere to all Health and Safety Requirements as required by Hotel, • To adhere to the Food Hygiene Regulations and Licensing Laws, • To adhere to the requirements of the Data Protection Act at all times

We are Hiring! Join our team ,as a skilled Nail Technician. If you are passionate about nail design ,customer service, and delivering a premium spa experience, we'd love to meet you

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

Do you have a flair for customer service and a passion for style and tech? Just in Case is a fast-growing retailer of smartphone accessories with 100+ stores across the UK and EU — and we’re looking for energetic Sales Associates to bring our products to life in-store. What you’ll do: • Engage customers with confidence and a smile, • Recommend the right cases, screen protectors, and chargers, • Deliver expert product knowledge and advice, • Keep the store organised and welcoming, • Drive sales and help the team hit targets What we’re looking for: • Previous retail or customer service experience, • Strong communication and people skills, • A passion for fashion, style, or tech, • Team player with a positive, can-do attitude, • Reliable and detail-oriented Why join us: • Competitive pay + staff discounts + Sales Bonus Scheme, • Ongoing training and career growth, • Fun, supportive, and diverse team environment 📱 Apply now and help our customers complete their mobile look with confidence!

We’re looking for experienced, professional Assistant Chefs to join our team on a freelance/agency basis. If you have a passion for great service, love creating memorable guest experiences, and can confidently mix and serve a variety of cocktails, we’d love to hear from you! Requirements: • Previous bartending experience (events, bars, or hospitality), • Strong knowledge of classic and contemporary cocktails, • Excellent communication and customer service skills, • Punctual, reliable, and well-presented, • Ability to work flexible hours, including evenings and weekends What we offer: • Exciting event opportunities across weddings, corporate events, and private parties, • Competitive pay, • A fun, professional team environment

Spring is an independent, elegant, ingredient-led, sustainable restaurant in Somerset House, Covent Garden. Our list focuses on natural and biodynamic wines from small producers who are driven by quality, sustainability and a sense of place. Ample opportunity to taste and develop knowledge, we also sponsor WSET courses. Above all we value personality and passion. As part of the floor team you will need to be involved in all aspects of service. Main duties include advising customers with wine and food parings, being responsible for cellar organisation and stock. We actively seek people who can bring their interests and creativity into the workplace to deliver exceptional customer service. Previous experience as a sommelier is not necessary, but you must have experience in fine dining, and a passion for learning about wines is essential! LISTED IN CODE'S TOP 25 HAPPIEST PLACE TO WORK What we offer: • Competitive hourly pay (made up of house pay and service charge), • Flexible weekly rota (Sundays and Mondays usually off), • Staff meals on service, • Uniform provided, • Paid development training and supplier visits, • WSET qualifications paid for, • 28 days holiday(full-time role), • £100 Birthday gift voucher, • Fully equipped staff changing facilities with showers, • Individual lockers, • Staff discount scheme for the restaurant and Somerset House, • Perkbox

Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. We are looking for enthusiastic, hardworking, and friendly Team Member to join our Honi Poke Family! The Role: As a Team Member, you're expected to provide excellent customer service and keep your working area exceptionally clean and orderly. We'll teach you everything else you need to know. We offer: · Starting from £12.25 per hour · Enjoy complimentary meals during your shifts · Receive a generous discount for you, your friends, and your family to enjoy our menu · Uniforms are provided Come and Join Our Honi Poke Team!

🚀 We’re Hiring: Brand Ambassador – Events & Fundraising 📍 Location: Moorgate, Central London 💼 Job Type: Full-time minimum 4 days 9am-6.30pm 💰 Salary: £350–£450/week 18+ We’re on the lookout for confident, energetic individuals to join our growing team as Brand Ambassadors! This is a fantastic opportunity to represent meaningful causes, build your communication skills, and grow your career in a fast-paced, supportive environment. About the Role: As a Brand Ambassador, you’ll be the face of leading charity campaigns at live events and high-footfall venues across London. You’ll engage with the public, share powerful stories, and inspire action. What You’ll Be Doing: Represent top charities at exciting public events Start engaging conversations and raise awareness Deliver exceptional customer service and promote campaign goals Collaborate with a driven, high-performing team Learn to train and support new team members as you grow We’re Looking For: ✅ Strong communication and people skills ✅ Positive attitude and resilience ✅ Goal-driven mindset with a team-first approach ✅ Fluent English speaker (written & spoken) ✅ Right to work in the UK and ability to commute to Moorgate What We Offer: 🌟 Full training – no experience needed 🌍 Travel opportunities (UK & international, all expenses paid) 📈 Real career progression and leadership opportunities 🎉 Weekly team socials and a vibrant team culture 👕 Professional 💸 Commission and bonus structure Looking for a career that’s both meaningful and rewarding? Let’s chat – Apply today or reach out directly to learn more! #Fundraising #CharityJobs #BrandAmbassador #SalesJobs #EntryLevelJobs #LondonJobs #CareerGrowth #HiringNow

A waiter/waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring customer satisfaction. They must be knowledgeable about the menu, be knowledgeable with allergies, assist with any special requests, and maintain a clean and organized dining area. The role requires strong communication, multitasking, and a positive attitude to create a welcoming atmosphere for guests.

Waiter / Waitress - ROKA Mayfair We are looking for a talented waiter/waitress to join our team here at ROKA Mayfair. Our waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. About you • A passion for delivering an exceptional guest experience and a hunger to learn, • Previous experience in a similar high end restaurant, • Ability to multitask, • Strong communication skills, • Great team player, • Keen interest in Japanese cuisine The Benefits To name a few: • World class in-house training; we want you to have all the tools to be the best, • Long service award to show that we love having you around!, • Exciting In-house incentives, • Season ticket loan, • Opportunity to travel the world with our five incredible worldwide brands, • Family meals on shift, • Staff Discount across zuma, ROKA, oblix & INKO NITO

Scott's Mayfair is an iconic restaurant nestled in the heart of London's prestigious Mayfair district. Renowned for its timeless elegance, exceptional service, and culinary excellence, Scott's has been a staple in the London dining scene for over a century, playing host to London’s elite. We take pride in offering a sophisticated dining experience that combines classic charm with modern innovation. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: • Greet guests in a professional and friendly manner., • Take and relay accurate food and beverage orders to the kitchen and bar., • Provide detailed information about menu items, specials, and wine selections., • Collaborate with kitchen and bar staff to maintain a smooth workflow., • Handle guest inquiries, concerns, and special requests with tact and professionalism., • Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: • Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment., • Exceptional customer service and communication skills., • Knowledge of fine dining etiquette and service standards., • Ability to multitask in a fast-paced environment., • Attention to detail and a passion for delivering an outstanding guest experience. Benefits: • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group, • Unrivalled opportunities for progression across the Group, • Paid overtime, • 28 days holiday, increasing with length of service up to 5 extra days, • Recommend a friend scheme with great bonuses per individual referral Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Our dishes, inspired by Mediterranean and Greek cuisine, offer guests a fantastic culinary journey through bold flavours and authentic culinary traditions. Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. We are seeking an enthusiastic and experienced Bartender to join our team at Zephyr Restaurant and NakedFamous Bar. The ideal candidate will have exceptional customer service skills, and the ability to create a welcoming atmosphere for all guests. As a Bartender, you will be responsible for preparing and serving a variety of alcoholic and non-alcoholic beverages, engaging with customers, and maintaining a clean and organised bar area. As our Bartender, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. For the Bartender role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly -- on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply . Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting.

CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy and well-established café in the heart of Whitechapel. As part of one of the UK’s most recognised coffee brands, we are dedicated to providing exceptional coffee, fresh food, and outstanding customer service. We are now seeking an experienced and motivated Business Development Manager to lead our operations, drive business growth, and enhance the overall customer experience. The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty. Key Responsibilities: Develop and implement business plans to increase sales, profitability, and customer retention. Analyse sales reports and market trends to identify new opportunities for growth. Create and manage local marketing campaigns, promotions, and events to attract customers. Build partnerships with local businesses, community groups, and delivery platforms to expand market reach. Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards. Continuously seek opportunities to improve customer satisfaction and brand reputation. Set and monitor performance targets, budgets, and KPIs. Control costs through efficient stock, labour, and waste management. Prepare regular financial and operational reports for senior management. Identify underperforming areas and implement effective action plans. Lead by example, creating a positive, collaborative, and customer-focused culture. Conduct regular team meetings and training sessions to maintain high standards. Recruit, onboard, and develop new team members in line with company values. Skills and Experience Required: Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager. Strong leadership and team management skills with a focus on people development. Commercial awareness with experience in sales growth and profit management. Excellent communication, organisation, and problem-solving abilities. A hands-on approach and passion for delivering outstanding customer service. Proficiency in POS systems, MS Office, and financial reporting tools. Flexibility to work weekends and peak hours when required. Working Hours: 37.5 hours per week

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Bartender/Barista at Fallow, you will play a key role in delivering outstanding drinks and service while maintaining the highest standards of quality and hospitality. You will have the opportunity to contribute to an innovative and sustainable beverage program and work alongside a passionate team to create exceptional guest experiences. Key responsibilities: • Prepare and serve expertly crafted cocktails, wines, and beverages to the highest standards., • Provide knowledgeable and engaging service, guiding guests through the drink menu with recommendations and pairings., • Maintain stock levels, ensure proper rotation, and assist with ordering ingredients as needed., • Keep the bar area clean, organized, and compliant with health and safety standards., • Work closely with the bar and front-of-house teams to ensure seamless service., • Stay up-to-date with trends in mixology and sustainability to contribute to menu innovation. About you: • Passion for mixology, cocktails, and sustainable beverage practices., • Excellent customer service and communication skills., • Strong attention to detail and ability to work efficiently under pressure., • A team player with a positive attitude and a commitment to hospitality. Schedule: Monday to Friday/Tuesday to Saturday 7am-4pm The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Runner to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch Role and Responsibilities: The right Commis runner uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Commis runner responsibilities include and are not limited to the support of the Management and Waiters team, by delivering the food and beverages to the tables, helping in the cleaning of the sections as you go through each different sections. Keeping the minimum standards of hygiene and cleanliness required by the Restaurant’s Standards. • Pick up and deliver with care the food from the pass, communicating with the kitchen to ensure that the plates are going to the right table., • Knowledge of the different menu and specifications of food and beverages, thus ensuring that every plate and drink taken to our guests meets the standards of presentation., • Deliver the beverages to our guests from the barista or bar area., • Keep clean and tidy areas of work, always staying on top of the duties., • React efficiently to guest requests and seek the waiters in an appropriate timing and manner., • Communicate efficiently with the pass master and understand the good running of the pass., • Keep the cutlery stations filled and tidy, with clean polished cutlery., • Keep the waiting station filled up and communicate the needs to the section holder., • Be knowledgeable about the Food and Beverage and understand how the plates and drinks are meant to be presented, with a proper enunciation., • Serve food and drink orders at the table., • Check dishes and kitchenware for cleanliness and presentation and report any issues., • Arrange table settings and maintain a tidy section., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests.

Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be be part of a successful team, we would love to hear from you. You must be available to work Friday, Saturday and Sundays.

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch. What we are looking for: The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

Bartender Key Responsibilities Serving Drinks: Mixing cocktails and other beverages according to standard recipes or customer preferences. Serving drinks quickly and efficiently. Knowing the menu and recommending drinks based on customer preferences. Customer Service: Greeting customers and creating a welcoming atmosphere. Taking orders and processing payments. Handling customer inquiries and resolving issues. Verifying age requirements for alcohol purchases. Bar Maintenance: Keeping the bar clean and organized. Restocking bar supplies and inventory. Cleaning glasses and equipment. Ensuring a safe and responsible drinking environment. Waiter / Waitress Customer service: Greet customers, answer questions about the menu, and provide advice on ingredients Taking orders: Take orders from customers and relay them to kitchen and bar staff Serving food and drinks: Serve food and drinks in a timely manner Table service: Set and arrange tables, clear tables, and return dishes and cutlery to the kitchen Payments: Deliver checks and collect payments Customer satisfaction: Check in with customers during their meal, deal with any complaints, and make sure customers are happy Communication: Communicate effectively with customers and other serving and kitchen staff Health and safety: Adhere to all relevant health department rules and regulations

We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant. Key Responsibilities: • Greet and assist guests with the check-in and retrieval of personal belongings., • Maintain a secure and organized cloakroom area., • Provide courteous and efficient service to guests, addressing inquiries and special requests., • Collaborate with other staff members to ensure a seamless guest experience., • Keep the cloakroom area clean and well-maintained., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group, • Unrivalled opportunities for progression across the Group, • 28 days holiday, increasing with length of service up to 5 extra days, • Recommend a friend scheme with great bonuses per individual referral, • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more, • Reward programmes, long service awards, and staff recognition and incentives

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Cloak Room Attendant – Shanghai Me Shanghai Me, an award-winning fine dining and nightlife destination in the heart of London, is looking for a professional and reliable Cloak Room Attendant to join our dynamic team. As a Cloak Room Attendant, you’ll be the first and last point of contact for many of our guests, ensuring their experience is seamless and their belongings are handled with the utmost care. This role is ideal for someone who is personable, attentive, and thrives in a luxury hospitality environment. Key Responsibilities • Welcome guests warmly and assist with coats, bags, umbrellas, and personal items., • Issue and track cloakroom tickets to ensure accuracy and security., • Maintain the cloakroom area in a clean, organised, and presentable condition., • Return items promptly and accurately upon request., • Support with lost property procedures in line with company policy. Working Hours • Thursday to Saturday, • 9:00pm – 5:00am, • Flexibility for late-night events when required What We’re Looking For • Previous experience in hospitality or customer service preferred., • Excellent communication and interpersonal skills., • Reliable, trustworthy, and detail-oriented., • Ability to remain calm and efficient under pressure. This is a fantastic opportunity for a Cloak Room Attendant who takes pride in delivering exceptional service within a vibrant, high-end environment. Benefits • Competitive pay: £13 – £15 per hour (depending on experience), • Work in one of London’s most exciting venues., • Be part of a passionate and professional team. If you’re ready to step into this exciting role as our next Cloak Room Attendant, apply today and start your journey with Shanghai Me.

Assistant Store Manager We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Assistant Store Manager • 45 hours per week, • To lead a team of staff and work hand in hand with the store manager, • To delegate certain tasks to your supervisors to ensure high standards are maintained, • To help manage our team members' morale and happiness at work, • To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Ensure and enforce the use of current systems to operate The Salad Project, • Assist in developing our staff to suit the needs of the store and the business, • To report any wins or issues to the management team, • To ensure proper maintenance of the store, • To celebrate the staff wins!, • Strong leadership skills, • Ability to steady the ship and prevent issues before they happen, • Communication skills, knowing when to use a firm hand or a softer approach, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment, strict controls on all hygiene policies is crucial to the role, • Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry, • Ability to commit full time, • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

Vehicle Technician / Motor Mechanic - Permanent, Full-time A1Service and Mot is located in Palmers Green, is a reputable garage with more than 20 years experience offering a wide range of professional services. We will endeavor to have all work completed to the highest standard. We are trusted and time-honored mechanics with in-depth knowledge and experience working with all makes and models. We are looking for a Vehicle Technician/Mechanic to join our very friendly busy workshop. Key Responsibilities: • Diagnose and repair mechanical and electrical issues in a range of vehicles, • Perform routine maintenance and servicing, such as oil changes, brake inspections, • Conduct comprehensive vehicle inspections to identify and resolve potential issues, • Complete all repairs and maintenance tasks efficiently and to the highest quality standards, • To report on all additional repair requirements as they are identified, • To maintain a clean, tidy and safe working environment What We’re Looking For • Level 3 qualification in Vehicle Maintenance & Repair (or equivalent), • Good diagnostic and repair skills, • A proactive mindset, attention to detail, and a passion for excellent customer service It will be a bonus if you had: • MOT testing license (preferred but not essential)