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How do we architect frontline service design to be AI-ready as frontline tooling evolves, deliver best-in-class customer experience, and remain cost-efficient?. Contact automation: defect elimination and end-to-end customer-facing automation. Wolt and Roo operate under the DoorDash umbrella, and Cus

Healix Health in Bristol seeks an experienced Head of Customer Experience to lead customer excellence initiatives across the business, driving service quality and customer advocacy. The role requires senior leadership within CX/Operations, a track record of coaching high-performing teams, and a stro

Define and evolve British Airways' customer service strategy and service framework, creating a consistent approach to service across the end-to-end customer journey. You’ll combine customer insight, service design thinking and practical business experience to translate service theory into an appro

Healix Health in Bristol is seeking a Head of Customer Experience to lead the teams responsible for shaping every stage of the customer journey. You will own Quality Assurance, Training and Development, Complaints and Continuous Improvement, using customer insight and performance data to drive servi

Experience delivering excellent customer service across multiple channels. Experience supporting customers with financial products or services. Encouraging digital self-service adoption using customer devices and in-branch technology.

You'll provide a best in class customer service experience to all Export customers by demonstrating and driving a high performance culture managing a portfolio of global customer accounts. Process all customer export orders promptly, accurately and efficiently, keeping customers informed of expected

Take ownership of solving customer issues through proactive customer service. Job Title: Telesales & Customer Service Advisor Reports to: Office Manager Depot: LWC Andover. Taking a high volume of incoming calls, which include customer complaints, queries, orders, etc, contacting potential customers

Customer Service Advisor Temp to Perm - Guildford - £28,000 We're recruiting on behalf of a well-established and growing organisation looking for a Customer Service Advisor to join their friendly and supportive team in Guildford. This is an excellent opportunity for someone with strong customer ser

The Role: Selling specialist products to customers over the phone Taking on existing customers, then doing new business development Office-based, working in a close-knit team with full internal training Monday to Friday, 8am - 5pm The Person: Customer service, office-based or similar background Look

You will work closely with Team Managers and Customer Service Representatives to improve customer conversations, coaching capability, quality performance and customer outcomes within their contact centre. IR35/via umbrella) We are seeking an experienced Trainer to support the development of customer

If you have good customer service and admin skills then we'd like to speak with you!!. Do you have experience within customer service and administration? Would you like to work in a fast paced environment? If so this role is for you!. We need for you to have excellent customer service skills as you'

Key Responsibilities: Welcome and support customers, providing a professional and friendly service Understand customer needs and introduce relevant products and services Build strong customer relationships and identify referral opportunities Handle customer information and documentation accurately a

Customer Service and Sales Opportunity Looking for a change from hospitality or bar work? If you're seeking an opportunity that allows you to utilise the customer service and sales communication skills you've developed in hospitality, bar, restaurant, or hotel environments, this could be a great fit

Build strong customer relationships, represent the Voice of the Customer, and manage the complete order-to-shipment process for assigned accounts. Collaborate with Customer Care team to provide superior service. Act as the central link between customers, operations, sales, and GBS to ensure customer

Reporting to the Customer Service Manager, this is an excellent opportunity for someone looking to build a career in customer service and develop their commercial and business skills within a fast-paced manufacturing environment. As part of our Customer Service team, you'll be the first point of con

Create bookings in our internal software Process booking and liaise with operations to ensure theyve been received Following up on any queries with customers Liaising with customers regarding shipments and collections Key Skills & Experience Required: Logistics/Freight experience (preferred but no e

Key Responsibilities: Be a voice of the Simpler Law brand and maintain our proud level of service Maintain accurate records of client calls Dealing with existing clients and ensuring customer satisfaction at all times Matching clients to the best service Job Requirements Customer focused with excell

Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliabili

Customer Service Assistant , your responsibilities will include: Welcoming and assisting customers within the arcade Delivering excellent customer service in a friendly and professional manner Listening to customer concerns and resolving issues efficiently Helping to maintain a safe, clean, and welc

Customer Service Advisor £14,162. Our services?include,?responsive repairs, void refurbishments, compliancy?services?and planned maintenance works. Were?looking for a proactive and organised Part Time Customer Service Advisor to join our busy call centre team.

Experience of leading, motivating and developing a customer service team within a busy organisation Proven ability to manage performance, drive service improvements and achieve operational targets Experience of coaching and supporting colleagues to develop their skills and confidence Strong organisa

Key Responsibilities Handle customer enquiries via phone and email professionally Process customer orders accurately using internal systems Maintain up-to-date customer records and account details Resolve customer issues and escalate where necessary Support planning and scheduling to meet customer r

We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. As one

This role involves delivering exceptional customer service while supporting the sales process through accurate order processing, responding to customer inquiries, and maintaining detailed records using Microsoft Excel. Previous experience in a customer service or sales support role. If you are passi

What were looking for in a Customer Service Advisor Previous experience supporting customers is essential. As a Customer Service Advisor, youll be the person customers turn to for clear answers, practical solutions and reassurance, taking ownership of queries across phone and digital channels. Your

What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests w

Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliabili

Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM OFF OFF Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Custom

This role is a key part of the customer service team, providing excellent service, managing customer expectations, supporting business growth, and helping to maximise gross margin. The Customer Service Team Leader will also provide day-to-day support and guidance to the Customer Service Advisor team

Customer Service Advisor, Customer Care Advisor, Customer Support, Call Centre Advisor, Customer Experience, Complaint Handling, B2C Customer Service, Contact Centre, Telecoms. You'll bring: Experience in a B2C customer service environment (call centre, retail, or similar) Confidence in handling cus

As a Senior Customer Service Executive, you will be responsible for: Own and manage the end-to-end complaints process, ensuring cases are logged, investigated and resolved within agreed timescales Draft clear, accurate and empathetic customer communications, tailoring tone and content to the audienc

Responsibilities : Providing professional and efficient customer sales and service in all duties Making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements First contact resolution of customers and clients queries, re

The Role: Selling manufacturer products to customers over the phone Taking on existing customers, then doing new business development Office-based, in a small team offering ongoing training Monday to Friday, 8am - 5pm The Person: Customer service, office-based, or sales background Looking for a sale

GBP hourly Must-have requirements for Customer Service Admin: Office based Customer Service Admin experience Basic computer skills Role for Customer Service Admin: Act as the first point of contact for customers Provide excellent service and resolve inquiries in a timely manner * Maintain hi

Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Ad

Key Responsibilities Processing customer and supplier orders Handling customer queries and delivery issues Managing the orders inbox Checking orders against invoices and delivery paperwork Liaising with suppliers and the warehouse to ensure orders are fulfilled Creating purchase orders and warehouse

This is an excellent opportunity for individuals with experience in sales, customer service, retail, or hospitality, as well as those looking to build a long-term career within a customer-facing sales environment. The Role & What To Expect: Represent non profit client campaigns through face-to-face

What's on offer - Weekly pay every Friday Opportunity to secure a permanent contract Annual bonus opportunities Working for a well established, global organisation What you'll be doing - Responding to customer queries over the telephone and via email Providing an excellent level of service to all cu

Liaising with Customers: Act as the primary point of contact for customers ordering modular buildings. Continuous Improvement: Identify opportunities for process improvements within the project management and customer service functions. The Customer Service Project Manager is a pivotal role sitting

Your main responsibility will be to assist the Hire Desk department with managing enquiries on the hire desk and converting them into hire business whilst developing your knowledge of hire processes, MGF equipment, transport planning, customer service and commercial awareness through on-the-job lear

Your day to day will be a bit like this: Having good conversations with our members and prospective members to understand their needs and how our products and services can support them Delivering excellent customer service, addressing enquiries, finding solutions and maintaining a high level of cust

As a customer service assistant you will need to be a friendly individual with a level head who is able to deliver phenomenal customer service at the busiest times of the year. Our client, Skegness train station (East Midlands Railway), iscurrently extremely busy over the Summer period and is now in