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Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Introduction At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you. Overview We are seeking a dedicated Claims Handler to join our team and act in the best interests of the Company by delivering a high‑quality, cost‑effective claims service to customers. The role will be based either at the Leatherhead or Chelmsford office. This role plays a vital part in achieving our claims business goals within established handling authorities. The role requires applying professional skills, experience, and judgement to optimise the Company’s financial performance, contributing to short‑ and long‑term business objectives including budget and EBITDAC targets. The position involves delivering a high standard of service to clients and insurers, while consistently upholding the Company’s reputation through honesty, integrity, and good faith in all dealings with employees, customers, suppliers, and the wider community. How you'll make an impact • Handle referrals/queries from Admin Assistants, • Liaise with Insurers, Accounts and Underwriting departments, • Handle and execute all allocated claims workload in accordance with the companies laid down service standards, • Promptly handle and positively resolve all enquiries from both customer and external contacts to ensure delivery of a focused claims service, • Deliver a high quality, cost effective claims service to customers, • Ensure effective and prompt settlement of claims in specialist areas, • Communicate effectively with Underwriting team prior to either confirming or declining cover, • Operate within the confines of the agreed personal delegated claims authority as defined, • Assist other departmental staff with their allocated workload at the behest of the department manager, particularly in times of staff absence, • Utilise company preferred insurance pool, • Reports complaints effectively in line with the companies complaints procedure, • Understand the principals and practice of insurance, specifically relating to motor and non-motor insurance as applicable, • Knowledge of market practices in settling third party claims, AD and total loss claims, • Knowledge of MID (Motor Insurers Database) procedures and requirements as applicable, • Effective use and understanding of technology required to transact business, • Knowledge of FCA requirements, specifically in respect of data security and management of customer information, • Basic financial management skills, • Firm grasp of need to be accurate in use and entry of data On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Why Bytes? • Over 700 staff (plans to double in size over the next 5 years), • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin., • Winners of an array of industry awards, • Sunday Times Top 100 Best Places to Work, • Excellent training and career prospects offered, • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events, • Supporters of 85+ charities with strong commitment to diversity and sustainability Bytes works with our customers to help them achieve their business outcomes through delivering a comprehensive range of technology-focussed support/professional/managed services. We actively seek to drive consumption, adoption, and customer satisfaction with the objective of tangibly contributing to customer success and growth. The Procurement Advisory Consultant will join our growing diverse team of experienced IT procurement professionals to deliver commercial and procurement advisory, renewals management and transaction services for software assets by defining and implementing a professional, structured, and repeatable process resulting in optimal commercial routes for renewals and new purchases, based on existing and planned Customer strategies. These activities will be delivered to a portfolio of mid-size UK-based business through to global enterprises through a managed service framework. The overarching function of the role is to drive savings into our customers by removing operational overhead and optimising spend. The Consultant will also provide ad-hoc support to pre-sales/sales effort as an evangelist for the potential range of Procurement related services that may address a specific customer need. KEY RESPONSIBILITIES: Proactively review renewal and new-purchase transactions for Customers with a managed service to ensure that the activity results in the optimal financial and strategic outcome for the customer; • Review existing software on the estate for functional overlaps with a view to discontinuation of one product thereby reducing volume of transactions,, • Consider alternative products, versions, editions, or suites where that would provide added value/reduced costs,, • Review software contracts for alignment with future strategy, engage with vendors and internal vendor specialists to secure competing quotations and demonstrate that the quotation offering greatest value is selected – through creation and update of tracker., • Attempt to co-term to reduce volume of transactions and secure discounts based on larger single transactions., • Analyse historic spend to identify opportunities for consolidation or shift in structured commercial agreements that would provide the customer with lowest costs and/or increased benefits., • Create Service Review contributions demonstrating volume of activity and evidence of value delivered and suggest service improvements., • Build and maintaining strong relationships with the procurement and SAM functions within the Customer business., • Ensure timely delivery of a quality service as defined in the contract between Bytes and the customer meeting and exceeding SLAs., • Provide ad-hoc procurement/commercial advise and services to individual customers., • Maintain and continually develop knowledge of software contracts and vendors., • Contribute to the delivery of related programs of change from an Asset Management perspective., • Identify opportunities for Bytes where Bytes may propose new/additional Services., • Escalate potential service issues within the business and to Bytes management. Work Experience • 4 to 7 years demonstrable experience of delivering Software Procurement/Contract Management services, specifically focussed on contract optimisation., • Detailed and comprehensive exposure to legal and commercial negotiation of software contracts., • Demonstrable experience in delivering Procurement services and delivering savings (cost avoidance and cost savings YoY against budget) within a complex organisation., • Knowledge of key vendor licensing schemes and contract offerings/structures - Must include Microsoft and at least one of the following; Oracle, IBM, SAP, Adobe, RedHat, Veritas and Symantec. CORE Competencies & SKILLS • Able to demonstrate the ability to undertake the defined Key and Individual responsibilities for the role., • Experience reviewing and negotiating software contracts, identifying, and understanding key clauses that would require negotiation on behalf of the customer., • Extensive knowledge of licensing terms and metrics and IT markets., • Experience of working with Tier 1 technology partners (Microsoft, Oracle, Citrix, Checkpoint, Adobe etc)., • Strong Stakeholder & Supplier Management., • Experience of running both standard and complex contracting and sourcing strategies., • Ability to manage RFI and RFPs and handle vendor negotiations., • Advanced level of Microsoft Excel skill to facilitate analysis and presentation of data., • Excellent written and verbal communication skills with excellent customer facing/customer service skills., • Able to work under pressure and meet deadlines Educational Qualifications: • Minimum A-Level Certified, • Batchelor’s Degree in a relevant subject Professional Qualifications • CIPS Diploma (Standard, Advanced or Professional), • ITAM/SAM Certification/Accreditation i.e., CSAM, • ILIL Foundation, • Project Management Accreditation i.e., PRINCE2

Project Manager – Heat Networks As part of our growth strategy, ESP is launching Heat as our fourth utility. ESP’s District Heat proposition offers a highly energy-efficient, cost-competitive low-carbon heating system solution for developers. Future Homes Standard compliant and ‘Regulation Ready, it’s adaptability and ease of installation, along with value and reliability benefits for the consumer, make it the energy system of the future. To enable the business to launch this proposition in 2026, we are seeking to appoint a Heat Networks Project Manager to lead the enablement of the Heat Networks business function. Role Purpose Lead the end-to-end delivery of the processes, systems, and practices needed to enable the Heat Networks business function, ensuring delivery within agreed scope, budget, quality, and benefit parameters. Key Responsibilities • Programme Management; Develop and execute programme plan for the establishment of the Heat Networks business function within ESP, including the business systems, networks, process and practices., • Governance & Monitoring: Implement and maintain robust programme governance, including tracking of budgets, schedules, KRIs/KPIs, and comprehensive documentation (plans, risk/issue logs, forecasts)., • Third-Party Management: Coordinate and manage third-party service providers for Heat Network operations, metering & billing, CRM and networks. Ensuring contractual and business performance standards are met. Ensure that processes developed for Heat Networks are scalable and replicable for other utilities services including water., • Business, Process & System Change: Define and implement changes across all areas of the business (Commercial Delivery, Pricing, Design, Customer Fulfilment, Customer Operations, and Engineering). Collaborate with stakeholders to model processes and ensure system and operational readiness., • Risk, Issue & Dependency Management: Maintain RAID logs, implement mitigation plans, and escalate governance issues as appropriate., • Compliance & HSE: Ensure all programme outcomes comply with relevant regulations, health, safety, and environmental standards., • Business Case & Benefits Realisation: Support the development and maintenance of the business case, track outcomes and KPIs, and ensure delivery against benefit targets., • Continuous Improvement: Capture lessons learned and drive ongoing improvement in programme delivery and business processes., • Governance Forums: Chair delivery and programme boards, coordinate assurance reviews, and support transparent decision-making and escalation., • Transition to BAU: Lead change readiness and handover to operational teams, ensuring processes and systems are embedded and business-as-usual readiness is achieved., • Executive Reporting: Produce and present progress reports, dashboards, risk summaries, and performance briefings to senior leadership. Key Skills Essential: • Extensive experience (7+ years) managing multi-party, technology infrastructure or utilities programmes, with specific exposure to third-party provider management., • Proven track record delivering business change across commercial, pricing, fulfilment, operations, and engineering domains., • Strong budget ownership, financial forecasting, governance, and benefits management skills., • Excellent stakeholder management and executive-level communication skills., • Proficient in risk, issue, and dependency management with proven governance implementation skills., • Demonstrated compliance with regulatory and HSE requirements. Desirable: • Experience in regulated environments or public sector interfaces., • Digital literacy and experience with data management and technology-enabled programme delivery., • Commitment to diversity, equity, inclusion, and sustainability., • BEng, Business, Project/Programme Management, or related discipline. Person Specification • Strategic planning and delivery of business transformation programmes., • Leadership in complex, matrixed environments; coordination of internal and external teams., • Process improvement, documentation, and analytical capabilities., • Financial acumen with budget control and business justification., • Effective risk and issue management using structured frameworks (e.g., RAID)., • Executive-level communication and facilitation of governance boards., • Commitment to continuous improvement and knowledge sharing.

Job Purpose Our client, a well‑established mutual financial institution, is looking for several Customer Service Representatives to join their team. In this role, you’ll make sure mortgage, and savings accounts are managed smoothly while providing customers with clear, friendly, and efficient service Responsibilities • Stay informed: Keep up to date with all the products and services the Society and its related companies offer., • Help customers: Answer phone calls and online queries quickly and accurately, supporting both mortgage and savings customers., • Provide information (not advice): Explain products and services clearly, sticking to approved scripts where needed, and avoid giving financial advice., • Handle mortgage admin: Process tasks like completions, repayments, product transfers, lease extensions, property sales, letting requests, and customer account changes., • Support savings customers: Write letters, respond to account queries, and help with “lost account” searches., • Cashiering duties: Open and close savings accounts, update account details, and process deposits and withdrawals using the Society’s systems., • Update records: Manage changes to customer and account details, such as addresses or nominated bank accounts., • ISA transfers: Carry out transfers in and out according to procedures., • Registrations: Assist with customer registration processes., • Cross‑department support: Help other teams when needed, including Loans Underwriting and New Business. You may also cover cashiering at branch offices and work occasional Saturdays., • System testing: Test new products, systems, and statements., • Online accounts: Handle applications, security checks, updates, and secure messages., • Reports: Check daily, weekly, and monthly reports., • Meetings: Attend internal and external meetings as required., • Other tasks: Carry out any related duties requested by your manager. Skills & Experience • Strong organisational skills., • Clear communication skills (written, spoken, and listening) able to explain complex things simply., • Curious and eager to learn., • Flexible able to switch tasks quickly (e.g., take a call while working on admin)., • Problem‑solving mindset, logical, analytical, and solution‑focused., • High accuracy and attention to detail., • Quick to pick up new skills and concepts., • Confident with IT systems., • Team player., • Experience in a busy customer service role (preferred)., • Experience in financial services or a regulated environment (preferred).

Job Title: Head of Contracts Department: Legal Location: Hampton Wick / Hybrid Country: UK Level: Manager Reports to: COO Responsible for: Bid Manager Contract Type: Permanent Full-time (reduced hours considered) Contracted Hours/Days: 37.5 hours per week (flexible working available) About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Head of Contracts is responsible for overseeing all aspects of Reveal’s contract negotiations, obligations, and implementation. This role ensures that contractual activities align with the company’s commercial objectives while effectively managing risk and compliance. Key Responsibilities • Reviewing customer contract terms and conditions to balance risk with commercial objectives. Provide a summary to management of the terms that exceed Reveal’s provision and highlighting non-standard contract terms., • Reviewing invitations to tender, preparing and submitting required responses to tender deadlines., • Analysing tender requirements, duties and obligations to ensure alignment with Reveal’s capabilities and service offerings., • Drafting, reviewing and updating standard contractual documents, including terms of sale, NDAs, MOUs, partnership agreements and distribution agreements., • Managing or helping to manage subcontractor and vendor relationships. Reviewing subcontract and third party agreements as required by the business., • Assessing commercial aspects of new contractual activity to identify associated risks and benefits., • Leading contract negotiations with customers, suppliers and partners., • Sourcing, engaging and managing the provision of external legal and privacy advice relating to other jurisdictions, as agreed by the business., • Analysing both new and existing contracts with customers, suppliers, and partners to ensure that content is commercially and legally sound and maximises commercial benefits to the business., • Obtaining approval for non-standard terms., • Developing, delivering and maintaining effective commercial methods, processes and operational procedures to ensure contracts are managed in line with internal and external compliance standards, including ISO and GDPR and other applicable laws., • Ensuring legal documents move smoothly and quickly from drafting/receipt, through collaboration and negotiation, to signature., • Monitoring the implementation and performance of signed contracts., • Preparation of contracts for suppliers/contract manufacturers., • Ensure signed contracts and other legal agreements and documents are stored securely in One Drive., • Acting as Data Protection Officer for the Company, to include provision of data protection guidance and training to the business, annual reviewing and updating the privacy policy and data protection policy., • Supervising the Bid Manager, including day to day management, task assignment, coaching and performance assessments. Qualifications, Skills and Experience Essential • Bachelor’s degree in Commercial Law, Finance or Business Management., • A minimum of 5 years’ PQE, with confidence operating as sole counsel., • Ability to use initiative and make decisions under pressure., • Excellent organisational skills to plan and use people and resources to ensure deadlines are met., • Ability to self-organise and prioritise as required., • Ability to communicate effectively in written and oral form., • Exceptional time management skills., • High attention to detail and accuracy., • Strong leader., • Pragmatic, creative and solution-focused, Desirable • CCM qualification ( IACCM / World Commerce and Contracting)., • Knowledge of public sector contracts and government frameworks, • Experience with software-as-a-service (SaaS) and managed services contracts., • Expert knowledge of data protection law and practices.

The company has been running since 2003 providing Technical M&E service support to the Commercial Building Maintenance sector. We run a small team of highly skilled mobile engineers covering London, Greater London and South of England. Skills and experience: * Min Level 2 F Gas * Min 5 years Exp * Must be able to work as part of a small team as well as work alone * Essential to have excellent communication skills (both spoken and written). * Should be self-sufficient and able to work on own initiative when needed * Capable of service and installation works * Chiller knowledge is an advantage * Good Computer skills * Customer facing * Had exposure to M&E building services * Must have good fault-finding skills * Should be keen to develop their skills * Should have a flexible approach to the type of work * Need to be based South of the River (Thames) or close to Sutton Job: * Gas Fired Boilers * Oil Fired Boilers * Pumps * Pipe work Systems * Air handling Units * Valves (manual and actuated) * Chillers * Split a/c * VRV / VRF systems Employees Package: 40 Hours Per week Over Time available (but not guaranteed) 28 days Holiday including Bank Holidays Company Van and fuel card Work Wear Pension Private Medical Company Phone Training...

We want to be the first choice for our customers now and in the future.We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services).Wellbeing

Pre Sales Consultant Location : Leatherhead Our client is a specialist IT consulting and managed services business headquartered in Surrey. They believe in empowering enterprises to innovate and thrive in an ever-changing digital world. There professional services capabilities are recognised as being best-in-class by some of the worlds leading technology vendors and have earned global acclaim. They are trusted by technology vendors, channel partners and enterprise customers to solve complex business challenges and unlock the full potential Role Overview: Our client is expanding its Strategy & Advisory practice and seeks a Pre-Sales Consultant to act as a trusted advisor. You will shape opportunity visions, design service-led solutions, and craft compelling bids, statements of work, and packaged offerings integrating VMware Cloud Foundation (VCF), Amazon Elastic VMware Service (EVS), Omnissa Horizon, and Microsoft Azure/Entra. Working closely with sales, marketing, and delivery teams, you will translate complex architectures into clear business outcomes, influence C-level stakeholders, and drive customer success from discovery through contract signature and delivery hand-off. The role blends technical depth, commercial acumen, and strong storytelling, while maintaining thought leadership through VMware and hyperscaler innovation. Reporting to the CTO, you will help enterprises modernise securely and realise tangible value from their cloud investments. The ideal candidate is an experienced pre-sales consultant or solution architect with 5+ years delivering VMware-focused designs across VCF, vSphere, vSAN, NSX, and automation, with exposure to AWS, Microsoft Azure, and Omnissa Horizon in hybrid cloud and EUC environments. Relevant certifications are highly valued. Commercially astute, you can craft compelling bids and SoWs, communicate complex ideas clearly to technical and executive audiences, and continually build and share cloud expertise. Essential Key skills: 5+ years in pre-sales consulting / solution architecture, with a deep focus on VMware technologies (VCF, vSphere, vSAN, NSX, Operations & Automation) and related ecosystem products. Working knowledge of AWS (EVS, EC2, RDS), Microsoft Azure (IaaS/PaaS, Entra ID), and Omnissa Horizon for hybrid and EUC scenarios. Strong commercial capability, skilled at developing bids, SoWs, and value-based pricing models. Excellent written and verbal communication; able to articulate complex technical concepts to C-level and technical audiences alike. Passionate about cloud and digital workspace innovation, with a proven ability to learn rapidly and share insights. Desirable Skills: VMware VCF Specialist AWS Solutions Architect Associate / Professional or Azure AZ-305. Omnissa Horizon VDI or EUC Specialist certification. Exposure to FinOps, security, and compliance in multi-cloud Experience with ITIL or agile delivery methodologies. Unique aspects of the role Engage stakeholders to capture functional and non-functional needs across enterprise landscapes. Craft VCF-led hybrid cloud and EUC roadmaps that align with business objectives and industry maturity models. Construct compelling bids, SoWs, and presentations that position VCF, AWS, Horizon, and Azure as an integrated solution stack. Produce detailed Statements of Work and pricing models that underpin contractual engagements. Lead and coordinate opportunities from technical qualification through seamless hand-off to delivery teams, acting as the key VCF technical authority. Stay ahead of VMware releases, AWS and Azure innovation, and Omnissa EUC advances to keep our clients portfolio cutting-edge. Create engaging collateral architecture diagrams, TCO models, success stories in conjunction with Marketing for go-to-market execution. Unique aspects of the person You have shaped cloud propositions, not only responded to RFPs. You can defend design decisions in front of C-level and platform engineers with equal clarity. You write SoWs that are contractual grade, not solution notes that need re-work. You follow VMware roadmap announcements, not after they GA, but during beta and TAP cycles. You can frame business cases quantitatively (TCO, risk, licence arbitrage). You are comfortable saying no, and reframing poor asks into better outcomes. You can design a VCF-led target state, then articulate the 6-12 month path to get there. Company Benefits: Rewarding salary commensurate with experience 25 days leave plus public holidays Hybrid working Private healthcare includes wellbeing and EAP Pension and death in service insurance Company and social events Employee recognition and reward Professional development programme Discounted retail, travel, and entertainment TPBN1_UKTJ

Kenneth Brian Associates are working with a well established client, who are a major employer in the Epsom area, and who are recruiting for roles within Customer Service/Administration. As a Financial Services provider, the company are keen to hire individuals either with experience or an interest i

Job Title: Billing & Accounts Officer Purpose: Working together to deliver homes and communities where residents feel happy and secure. Values: High Performing, One Team, Make it Happen and Excellent Customer Service. Responsibilities & Outcomes Skills & Experience Expectations Key Responsibilities: Uphold SHPs Values, Behaviours & Leadership expectations at all times Make prompt contact and effectively manage service charge and major work accounts. Provide information on payment options and if necessary refer leaseholders to sources of advice. Refer appropriate service charge and major work debts to external solicitor. Recommend debts/credits for write off/write-on. Identify and process refunds when accounts are in credit. Encourage payment by direct debit, create direct debit payments, and monitor direct debit payments and action direct debit BACS reports. Take payments over the telephone by debit or credit card. Essential:Customer Focused experience and committed to delivering excellent services and continuous improvement Ability to work under pressure, prioritise workloads and work to deadlines Excellent written and verbal communication skills. Ability to write clearly and creatively in a range of formats Respond positively to support the team during periods of heavy workload or situations requiring a flexible approach<...

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Your Future Starts Here Why Bytes? • Over 800 staff (plans to double in size over the next 5 years), • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin., • Winners of an array of industry awards, • Sunday Times Top 100 Best Places to Work, • Excellent training and career prospects offered, • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events, • Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: Utilising Bytes’ standard Project Management methodology and toolsets, provide professional project management services supporting the delivery of IT-related services. Delivery resources may be internal human resources, software applications and/or external specialist contractors. For Managed Services, focus is on-time and expedited delivery of the project through MOBILISATION and TRANSITION phases with a view to handing over to Service Delivery Leads for BAU phase delivery although for more complex projects, the Project Manager may well also deliver BAU. Ownership of project timeline, reporting and effective management of risks & issues are key. KEY RESPONSIBILITIES: • Take responsibility for the delivery of projects and customer engagements for Bytes., • Day-to-day running of multiple projects throughout their entire life cycle., • Business analysis and scoping of project engagements, including facilitation of workshops and documentation of customer requirements., • Management of project plans, scope, timescales and budgets., • Management and coordination of project resources from within Bytes, customers, delivery partners and vendors. INDIVIDUAL RESPONSIBILITIES • Scope and plan projects, including scheduling of required resources through the project office., • Manage tasks allocated to internal and external individuals involved in the project delivery., • Track and report project progress in-line with set customer expectations., • Track and report project exceptions and risks / issues in-line with customer expectations., • Ensure project stage gates are defined and met, working towards the project end goal and deliverables., • Ensure delivery of project scope within agreed timescales and budgets., • Provide sufficient input into technical aspects of engagements to ensure successful delivery of technical components by Bytes’ Solution Consultants and / or third party resources, • Provide sufficient business input to SAM licensing consultants to ensure successful delivery of licensing, procurement and compliance management aspects of SAM engagements., • Work with Bytes Account Managers and Service Delivery Managers to ensure they are kept informed of progress and any issues with project delivery., • Manage and supervise project resources, through a matrix management model, applying direct / hands-on management as necessary., • Foster effective and successful team working project environment to ensure resources are motivated and projects delivered successfully., • Ensure project documentation such as status reports, end of stage reports and customer signoffs are produced / obtained. QUALIFICATIONS, EXPERIENCE & SKILLS Essential • Experience of managing; external customer engagements, multiple projects at one time and projects using Microsoft Project. - ESSENTIAL, • Good communicator both written and oral. - ESSENTIAL, • Excellent people management and coordination skills. - ESSENTIAL, • Accreditation in, or able to demonstrate a good understanding and practical working knowledge of a recognised project management methodology such as Prince 2. - ESSENTIAL, • Excellent time management skills. - ESSENTIAL Desirable • Experience of working within IT/Software industry. - DESIRABLE, • Preferred experience or exposure to Software Asset Management. - DESIRABLE, • Preferred experience of working with software license management solutions. - DESIRABLE, • Preferred experience of working with infrastructure management technologies. - DESIRABLE Training Given • Job specific training will be given during employment both on the job and by vendors. Other Requirements • Some hours outside the normal working times may be required to complete specific projects. Core Competencies & Skills • Excellent communicator (Written & Oral)., • Presentable and articulate., • Demonstrate and build confidence/credibility with customers., • Ability to work proactively, independently and in an agile manner to achieve desired outcomes., • Methodical and organised with an attention to detail., • Can see big picture and think creatively., • Enthusiastic, team player.

Client Account Manager (MSP Education) Chessington to £60k Are you a customer focussed, commercially aware Client Account Manager with a good knowledge of the educations sector / primary schools? You could be progressing your career at a successful MSP that provides a range of IT services for primary schools and other education providers in Surrey and the South West London. As a Client Account Manager you will build trusted partnerships with client leadership teams, ensure services are aligned with business / educational goals and act as the bridge between clients and the technical delivery teams. You will manage contract renewals, lead regular account development meetings, identify and shape project opportunities and ensure that client satisfaction and retention remain at the highest levels. You will be expected to generate revenue at a high level from both new and existing business. The role offers excellent career progression into a leadership role. Location: You'll join the team in Chessington on a fulltime basis, Monday to Friday (with potential for flexibility as the role progresses). About you: • You have experience in a similar Account Management, Client Success or Business Development within an MSP, • You have good business acumen with the ability to manage contract renewals and support sales opportunities, • You have advanced communication and presentation skills, comfortable leading client meetings, • You're tech savvy and able to translate technical information into clear business language for stakeholders, • You have experience of growing client accounts and bringing on new business, • You're organised and proactive, able to manage multiple concurrent accounts, • Experience within the education sector is preferred What's in it for you: • Salary to £60k, • Employee Rewards scheme (including retail discounts, perks, and recognition initiatives), • Training and career progression Apply now to find out more about this Client Account Manager (MSP Education) opportunity.

Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job Develop and lead your team of frontline staff to deliver excellence in customer service, safety, train running performance, station retailing and on board train presentation (where relevant) at your stations. Maximise efficiency at your locations through effective budget management and ensure that all staff under your control recognise and actively display the South Western Railway, Vision, Values and Behaviours. Your main responsibilitieswill be: • Deliver and where appropriate challenge local working practices and staff performance to achieve optimal results., • Through providing the relevant support, training and resources, and by recruiting the best people, ensure that all staff at your locations adopt The South Western Railway Vision, Values and Behaviours., • Provide of a safe environment at all times for customers, staff, tenants and contractors at your stations and ensure that all staff under your control are competent to carry out their duties in a safe and efficient manner., • Meet and where possible make savings against your annual budget through effective management of basic and enhanced pay whilst maintaining a safe and efficient station operation., • Motivate your team to deliver a reliable customer experience measured through continual improvements to train running performance and other customer feedback channels., • Work closely with key internal and external stakeholders to create the best possible environment at your stations for staff and customers., • Deliver effective management of all retailing activities at your stations, ensuring the security of all South Western Railway monies and revenue at all times., • Work closely with the local Revenue Protection Manager to ensure that ticketless and fraudulent travel is minimised and the Revenue Protection strategy is adhered to at your stations., • Undertake additional duties as required by the Regional Manager., • Act as a positive role model at all times in all matters relating to Customer Service and Health and Safety., • As part of the wider area management team helps to create the local area strategy., • Completely owns the delivery of the local area strategy at their locations, adapting it where appropriate to best suit the needs of their stations., • Holds the freedom to make local change and challenge current business practice in all aspects of the role whilst working within set safety guidelines., • Makes decisions that effect their own locations but defers to the Regional Manager for advice and authority where needed., • Makes decisions using formalised company processes (for example using the SWR Attendance Procedure)., • Whilst a background in station management is desirable, the post holder must have proven experience in a relevant customer service industry., • An understanding of staffing costs and rostering is highly desirable., • Must have a proven experience of being in a position of trust, potentially around security, key holding and cash handling., • Proven experience in demonstrating leadership and coaching skills is highly desirable., • A proven ability to change behaviours around customer service and safety is desirable., • Must have a good standard of education, preferably to a higher education standard eg. A-Level, college or equivalent., • Proven ability to lead and inspire teams of people whilst managing multiple tasks., • Proven written and verbal communication skills are essential., • On application for the role, a good understanding of relevant products, policies and services is desirable. This is essential once in post. Working pattern You will be required to work on average 37 hours per week typically office hours Monday - Friday. Some flexibility is required to work weekends to cover events as per business needs. As Station Manager, you will be expected to work for large events local to your stations, including early, late and overtime shifts when required. The Reward In return we offer a competitive salary and a variety of valuable benefits, including: • Free duty and leisure travel on SWR services for employee, • Free leisure travel for spouse/partner and dependants (criteria dependant), • 75% discount on many other train operating companies, • Full training and support with development We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Introduction At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you. Overview Pen Underwriting are looking for an experienced Motor Fleet Underwriter to effectively support the management of our Hazardous Goods & Environmental Motor Fleet portfolios. This is a fantastic opportunity to contribute to the performance of our existing business team and underwriters, maximising underwriting performance and driving business revenue and structured growth. How you'll make an impact • Technical Underwriting & Expertise: Support the Motor underwriting function, providing technical expertise across all Motor lines. Handle referrals and underwriting for both new and existing business, contributing to profitable growth., • Underwriting Governance & Compliance: Ensure adherence to internal underwriting governance, including audits, peer reviews, and risk assessments. Collaborate with the Head of Motor for guidance on process improvements and policy updates., • Capacity Management & Relationships: Support the management of capacity relationships, ensuring strong and collaborative engagement. Participate in reporting, portfolio reviews, and capacity-related meetings., • Market Expertise & Broker Relationships: Demonstrate market expertise with knowledge of industry trends, competitor activity, and regulatory changes. Build and maintain relationships with key brokers, supporting new business and retention efforts., • Leadership & Development: Act as a mentor for junior underwriters, fostering a culture of technical excellence and professional development. Support training, development, and succession planning., • Pricing & Portfolio Management: Assist in developing and refining underwriting and pricing strategies to achieve profitability targets. Monitor market trends and competitor activity to ensure competitive positioning., • Retention of renewal business and high customer retention rates., • Growth in Gross Written Premium (GWP) and maintenance of rate strength., • Performance against underwriting profitability and loss ratio targets., • Technical Knowledge: Basic knowledge of general insurance (London Market / Lloyd’s and Industry) products, services, and understanding of underlying legal principles., • Experience: Previous Motor Fleet underwriting experience. Previous experience in managing a scheme/portfolio is desirable., • Skills: Excellent interpersonal skills, including listening, verbal and written communication. Ability to manage complex and highly confidential information. Proficiency in Microsoft Word, Excel, and PowerPoint. #LI-ET1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a passionate and innovative Product Manager with Agile expertise to join our PSG MDP Revenue Credit Teaming squad. Partner Services Group (PSG) is an integral part of BCG’s worldwide Finance organization and provides a wide range of services to our Managing Directors and Partners (MDPs). PSG manages a wide variety of dimensions related to MDP evaluation, compensation, and equity programs. Revenue Credits (RC) & Management Credits (MC) are a key part of MDP compensation at BCG. It is the currency we use to recognize MDP’s commercial roles and capabilities & internal roles that drive impact. They are critical of both how MDP performance is evaluated and how BCG’s core businesses are measured. The Global Product Manager for the MDP Teaming squad must be a customer-centric team member within the PSG product portfolio, who enjoys working with teams to deliver exceptional products to internal customers. In collaboration with the Product Owner and other team members, you will be an impactful, quality-focused member of an agile squad responsible for the implementation of enhancements, processes and policies in support of the compensation process of BCG’s Managing Director and Partner (MDP) group. This role on the MDP Teaming squad is responsible for assisting the team with requirements discovery, backlog refinement, feature documentation, user support, and quality assurance. You will also represent the voice of our customers and make sure that the squad members understand users' needs and preferences. You will support the product team in user story development and functional testing to continuously release improvements to our platform and build new capabilities. You will help triage and investigate escalated issues and work with the development team to remedy and deliver fixes when required. Success will require this individual to be adaptable, with the ability to succeed both as a team member and as an individual contributor. The ability to be self-driven/organizing is also critical to be successful in this position. • Analyzing and breaking down problem statements, uncovering requirements, applying good judgment and independent creative thinking to constructively address business challenges and proactively identifying solutions, • Understanding the overall business needs for work being requested to help the Product Owner to prioritize work of highest value each sprint, • Facilitating requirement discovery sessions with senior users to understand the business context, user intent, solution objectives, and expected impact, • Effectively translating business requirements into technical criteria for the development team and vice versa, ensuring user stories are well-defined with clear acceptance criteria, • Maintaining clear, up-to-date documentation of user stories, workflows, and product changes, • Ensuring that features meet business needs and conducting user acceptance testing (UAT), coordinating with end-users for feedback, • Providing actionable, data-driven insights to guide decision-making and prioritize the product backlog effectively, • Being proficient in Excel (basic SQL knowledge is a plus) for data analysis and reporting, • Learning, adapting, and leveraging function-specific digital tools to help modernize the existing application into cloud-based solutions to unlock new capabilities with flexible design, • Delivering complex, high-quality output, prioritizing work effectively and meeting deadlines, • Being intellectually curious, driven by thoughtfulness and clear eagerness to learn, who will actively listen and ask meaningful, relevant questions to find out more, • Team player, open, pleasure to work with and positive in a group dynamic, ability to work collaboratively in virtual teams and someone who is self-starter and highly proactive, • Collaborating with a multicultural and multi-functional distributed agile team to align goals and timeline What You'll Bring • Min 6 years of experience with business analysis and/or product management, preferably working with business and development teams in an Agile environment, • Interest in working with technologies that support evaluation, finance and HR processes and working to increase productivity and effectiveness of these amongst end users, • Flexible and curious, open to new things and able to propose innovative ideas, able to work creatively and analytically in a time-limited, problem-solving environment, • Experience in professional services or other highly matrixed organizations preferred, • Experience with Agile product management tools like Jira Software and Agile tools preferred, • Proactivity, Organizational skills, interpersonal skills, and facilitation skills, • Strong communication skills, both verbal and written, • Experience in working with geographically distributed teams, • Bachelor's degree or equivalent required. Major in business, technology, or related field encouraged Who You'll Work With A dynamic group of cross-functional global agile team-members representing Finance, Operations, IT, and Change Management at all levels of their career. You will also support BCG users across the organization. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

HGV Technician Location: Shepton Mallet Hours: Based on a two week rotation pattern. About Us: At Gregory Distribution Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement. Job Description: Join Our Team as a Skilled Truck and Trailer Technician! Are you passionate about trucks and trailers? Do you have a knack for diagnosing and repairing electrical and mechanical faults? If so, we have the perfect opportunity for you! Key Responsibilities: Service Excellence: Perform service, inspection, maintenance, and repair of trucks and trailers to keep them running smoothly. Diagnostic Expertise: Utilise your skills to diagnose and repair electrical and mechanical issues efficiently. Electrical Repairs: Replace and repair electrical equipment to ensure optimal performance. Precision Work: Set up and operate machine tools and equipment with precision. Welding Mastery: Showcase your welding and metal repair skills. MOT Preparation: Prepare vehicles for MOT testing to meet all regulatory standards. Parts Management: Order necessary parts to keep our operations seamless. Team Collaboration: Work well within the team and support apprentices in their growth. Detailed Record-Keeping: Record time and details of all jobs carried out meticulously. Clean & Safe Environment: Maintain a clean workplace and adhere to health and safety policies. Customer Interaction: Communicate effectively with customers to understand their needs and provide excellent service. Continuous Improvement: Participate in training and development programs to stay updated with the latest industry standards and technologies. Inventory Management: Assist in managing inventory levels to ensure availability of necessary parts and tools. Quality Control: Conduct quality checks to ensure all repairs and services meet the highest standards. Requirements: Education & Experience: Qualified up to NVQ Level 3 in Heavy Goods Maintenance or equivalent, or proven experience as an HGV Technician or in a similar vehicle maintenance role. Diagnostic Skills: Diagnostic skills and qualifications are desirable. Licensing: A valid Class 1 licence is desirable, but we will provide training and support to help you obtain it. Technical Proficiency: Proficient in using hand tools and power tools. Communication: Excellent communication skills and the ability to work effectively within a team. Why Join Gregory Distribution Ltd? Competitive Salary : £43,912 per annum, based on working 42.5 hours per week, working a two week rotation pattern. Shift Hours: Wk1 - Mon-Fri 06:00hrs to 15:00hrs Wk2 - Mon-Fri 14:00hrs to 22:00hrs Saturday working rota - 07:00hrs to 12:00hrs Overtime : Overtime paid at hourly rate x 1.5 = £29.81ph. Training : Monthly Courses for a variety of areas. Benefits : Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more. Career Growth : Explore opportunities for professional development within our expanding business. Company Benefits : Excellent holiday allowance. Life assurance, pension, and sickness scheme*. Extras : Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day. Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program. Team Environment: Be part of a strong culture of teamwork and collaboration. How to Apply If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications. Eligibility : Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. Contact Us : For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. Note to Recruitment Agencies : We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. *Subject to terms and conditions. TPBN1_UKTJ

The roles our sector specialist teams recruit for include: sales executive jobs, national account manager jobs, business development manager jobs, field sales jobs, retail sales manager jobs, project manager jobs, interior design jobs, designer jobs, installation manager jobs, customer services jobs

Gas Repair Engineer Ganymede Energy is recruiting for a leading private provider of heating and maintenance services for residential properties across the UK. They are the second-largest home care maintenance company in the country, following British Gas. With a strong presence and continuous growth, who currently employs over 350 engineers. Established in 1992, the company brings decades of industry experience and offers excellent training facilities nationwide. Their training programs are comprehensive, safety-focused, and tailored to support individual employee development and career progression. The role involves working in private residential properties to identify and diagnose faults in central heating systems, followed by carrying out necessary boiler repairs. Here is a short breakdown of the offering: The Package: Basic salary: £51,400 + a £3,000 guaranteed bonus in your first year! 40 hours per week, with annualised hours (less in summer, more in winter – consistent pay all year round!) Overtime available 33 days' holiday (including BHs) with the option to buy, sell or carry over up to a week Sick Pay & Maternity/Paternity Pay Company van, fuel card, tools, uniform & PPE provided Fantastic pension with income protection cover Access to a private, award-winning training centre & field coaches to support your growth Up to £2,500 Smart Tech & Home Improvement salary sacrifice scheme (IKEA, Currys) A supportive team where you'll be recognised and rewarded Clear progression opportunities About You: CCN1, CENWAT1, HTR1 & CKR1 Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills If you are interested in joining a growing business at an exciting time, you can reply directly below or send your CV to or call me on for a full job description. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation TPBN1_UKTJ

Your remit spans three critical areas: Customer Outcomes (recoveries and collections), Customer Relations (complaints), and Customer Experience (customer services). A bit about the Department: The department has 3 distinct operations within it: Customer Experience - in-life customer enquiries / supp

This role involves overseeing customer operations for collections, customer relations, and service excellence. A leading financial services company in Epsom, UK, is seeking a strategic leader for their Customer Services department.

Field Service Engineer Location: Sutton Full-time, Permanent Salary : £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE) Working Hours: 40All potential applicants are encouraged to scroll through and read the complete job description before applying.- 48 hours per week Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays.Must be able to work Saturdays (one on, one off) Holidays: 29 days annual leave increasing to 31 days after 1 years service We have an exciting new job opportunity open at Verisure Service for a Field Service Engineer! DRIVERS LICENSE REQUIRED Verisure is the leading European provider of professionally monitored security systems with 24/7 response services.We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America.O ur mission is to provide our customers peace of mind by protecting what matters most to them.With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.Responsibilities: Provide in-depth examination of our customers property.Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.Installation and technical support provided to Verisure security systems with a focus first time fix solutions.Deliver a detailed, informed walkthrough of the Verisure Alarm system.Trouble shooting any issues and repeat false alarms that may arise.Responsible for managing stock materials and company vehicle maintenance in line with schedules.Committed to providing outstanding expertise and customer service.Requirements: Strong English communication skills and a good team player Ability to make effective and timely resolutions Ability to use hand tools and competent with the usage of step ladders A proactive and enthusiastic approach to work on maintenance A clean manual driving licence A passion for technology Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Company van provided with optional personal use Fuel card provided for business miles only Company smartphone Birthday off Uncapped commission scheme based on productivity Employee alarm discount programme Employee referral cash bonus scheme Gym Flex Pension plan Private Health Care plan Career progression with excellent growth opportunities.PerkBox- discounts at local restaurants, attractions, and retail outlets.Verisure Career Opportunities A career with Verisure offers far more than just a job.We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry.We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.Diversity & Inclusion Verisure is an equal opportunities employer.We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply.We champion an inclusive and collaborative culture and empower all employees to succeed and grow.Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help Ready to join our team and make your dream job a reality? Apply today and well get in touch! Be you.Be more. xjlbheb Be Verisure.ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL

A leading financial services company in the UK seeks a strategic leader to oversee customer operations.The successful candidate will manage teams, drive customer service excellence, and implement customer experience strategies.Proven experience in financial services, especially in collections and re

One week of night shifts per month (10:00 PM - 6:00 AM).We’re looking for a Talent Resourcing Partner to join Guidant Global and deliver exceptional recruitment services across our customer portfolio.This is a hands‑on, onsite role requiring flexibility to work across two locations and occasiona

A leading financial services company in the UK is seeking a Mailroom Analyst to enhance customer service and efficiency within contact centres. You will take charge of improving processes and ensuring high-quality customer interactions, making a significant impact in a dynamic work environment.

This role involves overseeing a team of around 100 professionals to enhance customer experience and operational excellence. A leading automotive finance company located in Epsom, UK, is searching for a strategic leader in customer services. Candidates should have a background in financial services,

At Toyota Financial Services UK, we set the benchmark for customer service in our industry.Our passion is creating outstanding experiences and delivering positive outcomes at every stage of the customer journey.Our promise is simple: “Customers for Life.This commitment drives everything we do, ens

A bit about the Department: The department has 3 distinct operations within it: Customer Experience – in-life customer enquiries / support; Customer Outcomes – collections management activity Customer Relations – complaint management / resolution. Your remit spans three critical areas: Custome

Client Account Manager (MSP Education) Chessington to £60k.Are you a customer focussed, commercially aware Client Account Manager with a good knowledge of the educations sector / primary schools?.You could be progressing your career at a successful MSP that provides a range of IT services for prima

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, t

Head of Existing Customer Analytics - Financial Services. As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base.

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, t

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, t

The Opportunity:If youre a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then wed love to hear from you. You will be accoun

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, t

A global technology leader based in Greater London is seeking a Managing Director for DGM Delivery Services in Europe. Responsibilities include overseeing complex operations, managing budgets, and ensuring best-in-class customer satisfaction. Travel is essential to support customer engagements.

Principal Customer Success Executive - Financial Services. Own and lead the customer’s post-sales transformation, aligning ServiceNow’s offerings to customer goals, and bringing relevant industry thought-leadership to the table. Guide and inspire the Customer Success team to meet critical operat

We are seeking a strategic, customer‑centric, execution‑focused leader to serve as the Head of Customer Service, Support, and Operations for Data & Research (RVS). Voice of the Customer: Serve as a key advocate for the customer internally, ensuring their voice informs product development, servic

A local government council in Greater London is seeking a Revenue Services Support Officer to join their Rent Collection Service. The role requires excellent telephone communication and customer service skills, dealing with tenant inquiries, providing guidance on rent accounts, and processing paymen