
The Marketing Manager will be responsible for developing and implementing marketing strategies to promote the company’s dessert products, improve brand recognition, and increase customer footfall across physical and online platforms. The role involves overseeing advertising campaigns, customer engagement, and business development initiatives to support the company’s growth within the food and beverage sector. Key Duties and Responsibilities: 1. Marketing Strategy and Planning, 2. Liaise with senior management to plan seasonal product promotions and new dessert launches in line with customer trends and business objectives., 3. Contribute to setting realistic sales targets and marketing budgets for each branch., 4. Develop marketing plans to enhance brand visibility both locally and online., 5. Market Research and Product Development, 6. Conduct customer satisfaction surveys and gather feedback on product quality, presentation, and pricing., 7. Analyse competitors in the dessert and café sector to identify market opportunities and customer preferences., 8. Provide input on new flavours, packaging, and presentation ideas to attract target audiences., 9. Advertising and Promotion, 10. Design and manage promotional campaigns (digital, print, and in-store) to increase footfall and online orders., 11. Oversee social media marketing (Instagram, TikTok, Facebook, Google) and manage collaborations with influencers and local events., 12. Coordinate promotional offers and seasonal campaigns (e.g., Valentine’s specials, Eid promotions, summer desserts)., 13. Performance Analysis and Reporting, 14. Monitor and analyse sales figures, advertising performance, and customer engagement metrics., 15. Prepare marketing performance reports and recommendations for management., 16. Team Management and Implementation, 17. Supervise marketing and design staff responsible for digital content, social media posts, and branding., 18. Ensure consistent brand messaging and quality across all advertising platforms and materials., 19. Client and Business Relations, 20. Build relationships with local suppliers, delivery platforms (UberEats, Deliveroo, JustEat), and community partners. • Bachelor’s degree in Marketing, Business Management, or equivalent experience., • At least 2 years’ experience in marketing, preferably in the hospitality or food & beverage sector., • Strong knowledge of social media marketing and consumer engagement in the dessert or café industry., • Excellent communication, creativity, and data-driven decision-making skills.

We are a warm, family-run Italian pizzeria located in the Kent / South East London area, and we’re looking for an experienced Restaurant Manager to join our team and help us deliver authentic Italian hospitality. About the Role As our Restaurant Manager, you will take the lead in running the day-to-day operations of our pizzeria. From managing staff and ensuring top-quality service, to maintaining smooth front-of-house operations, you’ll be the friendly face of our restaurant and play a key role in creating memorable dining experiences for our guests. Key Responsibilities Oversee daily restaurant operations Lead, motivate, and train front-of-house staff Ensure excellent customer service at all times Manage bookings and floor plans for smooth service Monitor stock levels and liaise with suppliers Maintain health & safety and hygiene standards Assist with planning promotions, events, and seasonal menus alongside the owners What We’re Looking For Previous experience as a Restaurant Manager or Supervisor is essential Strong leadership and communication skills Ability to remain calm under pressure and resolve issues quickly A hands-on approach with great attention to detail Passion for Italian food and family-style hospitality What We Offer Competitive salary (dependent on experience) Immediate start available Supportive, family-run environment with opportunities to grow Staff meals and discounts The chance to be part of a genuine, community-focused restaurant 📍 Location: Kent / South East London 📅 Start Date: Immediate If you’re passionate about Italian cuisine, love working with people, and have the proven experience to run a busy restaurant, we’d love to hear from you!

About the Role: We are seeking a charismatic, confident, and professional Exhibition Model to serve as a Brand Ambassador for the ultra-premium Don Londres Tequila. This role involves representing the brand at exclusive events and exhibitions, engaging directly with consumers, and generating excitement for our products. The ideal candidate will be the face of our brand, embodying the sophistication and quality of Don Londres Tequila through charm, passion, and excellent communication. Key Responsibilities: Represent Don Londres Tequila at a variety of promotional events, including trade shows, luxury events, festivals, and tastings. Engage with the public in a charming and approachable manner to attract and educate potential customers about the brand's unique history, flavour profile, and commitment to quality. Conduct product demonstrations and tastings, explaining the distinct characteristics of our Blanco, Reposado, and Añejo tequilas. Answer customer questions with confidence and expertise, providing a memorable and engaging brand experience. Distribute promotional materials and capture event highlights for social media channels. Collaborate with event staff and management to ensure the seamless execution of promotional activities. Maintain a professional and polished appearance that reflects the luxury image of the Don Londres brand. Gather customer feedback and provide insights to the marketing team after events. Qualifications and Skills:

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.