Event Volunteer & Staffing Manager
2 days ago
Walton-On-Thames
START DATE: ASAP JOB TYPE: Full-time (Including weekend work) SALARY: £28k –£32k (Depending on experience) plus up to 10% annual performance bonus HOLIDAY: 25 days holiday + bank holidays BASED: Hersham, Surrey KT12 3PW (travel is involved for events) TYPE OF WORK: Events/Office-based/Remote working How to Apply: Interested candidates should submit their CV and a cover letter outlining their relevant experience and suitability for the role to . About Us: RunThrough is the UK's largest and Europe’s fastest growing running events company, dedicated to delivering exceptional running experiences and fostering a vibrant community of runners. We are in an extremely exciting period of growth, with 300 events planned and 400,000 entrants expected in 2025. As we expand our reach and continue to build our team, we are looking for a passionate Staffing Manager to join us on this exciting journey. The Role: We are looking for an experienced Events Volunteer & Staffing Manager to join our rapidly growing events team. You will be responsible for overseeing the recruitment, coordination, and management of all event day staff and volunteers, ensuring our events run smoothly, and leading the staffing team. Job Description: As Event Staffing Manager, you will be working directly with our event management team to deliver running events across the UK while leading the recruitment of and communication with event day staff and volunteers. Key Responsibilities: Staffing and Volunteer recruitment and management: • Lead, motivate and manage a small team of staffing executives, ensuring they are aligned with the company’s goals., • Conduct regular performance reviews and provide feedback and support to team members., • Oversee the recruitment process for volunteers and paid event staff, ensuring we achieve targets., • Develop strategies to attract and retain quality staff and volunteers., • Act as a key point of contact between the staffing team and event operations teams, ensuring clear and effective communication, • Manage staffing logistics for events, ensuring all positions are filled and duties are being carried out as required., • Creating new relationships with runners who come to our events Event Delivery: • Collaborate with the event team to plan and execute events,, • Assist in setting up, managing, and dismantling event sites, ensuring that all elements meet our high standards., • Support with the delivery of events as Event Village team member/lead on event days, • Interacting with the wider running community to enhance reputation and engagement, • Active participation in debriefs after events, • Creating new relationships with runners who come to our events Personal Specification: • Have the ability to motivate others and create strong team dynamics, • Have a genuine interest in working in live events, an interest in running/sport and be a fast learner., • Be comfortable speaking to people from different industries, building relationships and developing relationships with new and existing volunteers., • Experience managing a team, with strong leadership skills., • Experience working with volunteers or large groups. Essential: • Competent in Excel and data analysis for tracking volunteer targets & KPIs, • Able to work to strict deadlines and calm under pressure, • Excellent written and spoken communication skills, • Strong time management skills, • Ability to carry out manual tasks, • Desire to learn, develop and advance personal career prospects, • Passion for delivering faultless events with a customer-centric focus, • Willing to work on weekends on a rota basis (average of 2 weekends per month), • Full UK manual Driving Licence and willing to drive a van Desirable: • Experience working live events, • Keen interest in and knowledge of running and sport, • Previous experience driving a van, • Personable and confident in social situations, • Strong organisational and multitasking abilities, with excellent problem-solving and negotiation skills., • Bachelor’s degree (or equivalent experience, preferred) BENEFITS • Free entry to races, and discounts for your friends & family, • Enhanced Parental Leave, • Access to wellbeing platform, • Flexible working arrangements - Hybrid Working, Flexible Hours, • Free personalised running coaching, • Discounts available from our Partners, • Free RunThrough Kit and discount codes available, • Free membership to the RunThrough Run Club - a place where you can meet and train with other members of the community, • Regular team socials including group runs, • Bi-annual company socials & away days, • Opportunities to travel & work at events globally Education: Bachelor’s (preferred) Start Date: As soon as possible. RunThrough is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
