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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    23 days ago
    £14–£16 hourly
    Full-time
    Croydon, London

    Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Assistant Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Recruit, train and retain your team, • Deliver an exceptional and consistent guest experience, • Have input on menus, suppliers, events, and new ways of working, • Maximise profitability at every level of the business whilst maintaining high standards., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £16ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company

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  • Telesales Agent
    Telesales Agent
    2 months ago
    £12.21–£14.21 hourly
    Full-time
    London

    As a Telesales Agent (Student Recruitment), your main responsibility will be to contact prospective students who have expressed interest in our partner institutions or our own courses. You’ll provide information, answer questions, and help students take the next steps toward enrolling. This is a fast-paced and rewarding role, ideal for someone who enjoys speaking with people, building rapport, and achieving targets. Key Responsibilities Make outbound calls consistently to prospective students who have inquired about studying with our partner institutions. Consistently follow up on leads received via phone, email, website forms, or social media. Provide accurate and engaging information about courses, entry requirements, fees, and study options. Guide students through the application and enrolment process, ensuring a smooth experience. Maintain regular contact with leads to keep them engaged and updated. Achieve individual and team targets for calls, conversions, and enrolments. Update and manage all student interactions within the CRM system. Collaborate with the admissions and marketing teams to ensure high-quality student engagement. Requirements Previous experience in telesales, customer service, or student recruitment preferred. Excellent verbal communication and listening skills. Positive, persuasive, and goal-oriented attitude. Strong interpersonal skills and the ability to build trust quickly. Organized and able to manage multiple leads simultaneously. Comfortable working towards and achieving performance targets. Basic understanding of higher education or training programs is desirable (training provided). What We Offer Competitive base salary plus uncapped commission and additional sales bonuses. Full training and ongoing professional development. Opportunities for progression within student recruitment or admissions. Supportive and collaborative work environment. Incentives, recognition schemes, and regular team events. How to Apply If you’re passionate about helping students achieve their goals and enjoy working in a target-driven environment, we’d love to hear from you. 📩 Apply now with your CV and a short cover letter explaining why you’re a great fit for this role.

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