Trabajos guest service manager en CroydonCrear alertas

Hello! We are looking for our next star in Basil&grape, Italian wine&cocktail bar with a simple but tasty food offering. All our team members learns about Italian food, wines, cocktails, how to prepare them and how to serve them to our guests. We look after our Bar like if it's our home, and If you love people, and have a todo attitude, apply! Full time position. Good and professional personal presentation is a must. We are looking for people with personality and huge smiles. Trainings in all aspect of the business will be provided but experience in the kitchen, bar, service and hospitality management of at least two years are a must.

🍸 Restaurant Manager – Fern, Bart & Taylor Co. 📍 East Croydon | 💸 £40,000 per annum inc Service Charge | 🍴 Seasonal sharing plates Fern is a stylish, premium restaurant built around fresh, seasonal sharing plates — open 7 days a week for lunch, dinner, Saturday brunch, and a banging Sunday roast. We’re part of Bart & Taylor Co., a growing group of award-winning boutique bars and restaurants across London and the North. We’re looking for a service-driven Restaurant Manager to support the GM in running our front of house. You’ll lead by example on the floor, coach the team to deliver exceptional guest experiences, and play a key role in shaping service standards. 🔥 Why join us? • Up to £40,000 per annum inc Service Charge, • Free meals on shift, • Discounts on food + drinks for you & your mates, • 28 days’ holiday (Pro Rata), • Work with a supportive GM + passionate leadership team, • 30 seconds from East Croydon Station 📋 What you’ll be responsible for: • Delivering and maintaining outstanding guest service every day, • Coaching, training & inspiring the FOH team on service standards, • Supporting the GM with daily operations & shift leadership, • Managing the floor during service to ensure smooth guest experiences, • Driving a culture of hospitality, teamwork & accountability, • Supporting labour controls, compliance & company standards ✨ What we’re looking for: • A natural host with a passion for guest experience, • Strong leadership skills with a coaching mindset, • Confidence in training teams and leading service from the front, • Organised, energetic & focused under pressure

CALLING ALL HOSPITALITY PRO’S As Wait Staff at Albion and East, you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. Maintain high standards of the service and make guest experience memorable. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to learn service standards, be cross trained and learn bartending skills, attend coffee training and qualify as barista. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. Know our products, tills and operating systems. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 35-40h per week. · Salary up to £15.5 per hour

The Role We’re on the lookout for a charismatic and energetic Front of House team member to join Made in Puglia, our vibrant spot inside Tooting Broadway Market. This is an ideal opportunity for someone who’s eager to learn, grow, and become an integral part of a close-knit team. If you love connecting with people and are passionate about delivering top-tier service — we want to hear from you! Key Responsibilities - Provide warm, memorable service to every guest. - Keep the bar and waitress stations clean, organised and guest ready. - Take orders accurately, prepare drinks to standard and handle payments confidently. - Assist the kitchen with packing and managing Deliveroo orders. - Demonstrate strong knowledge of our menu and represent the Made in Puglia brand. - Support the management team by handling guest feedback professionally. What We’re Looking For - Previous front of house experience is a plus, but not essential — we value the right attitude above all. - A confident communicator with a friendly, engaging personality. - A team player with a can-do, hands-on approach. - Someone who pays attention to detail and strives for excellence in everything they do. - A genuine love for food, drinks, and great hospitality. - Flexible availability, including evenings and weekends. (Must be available to work Tuesdays, Fridays & Saturdays) Why Join Us? - Be part of a growing, independent business with opportunities to develop and progress. - Competitive pay including service charge and tips. - Delicious staff meals on shift. - Staff discounts for you, your family & friends. WE ARE CURRENTLY OFFERING 28-35 HOURS A WEEK.

CALLING ALL HOSPITALITY PRO’S We are currently looking for an enthusiastic Bartenders who can confidently deliver an exceptional service and engage our bar guests with captivating and intriguing personality. You will have extensive wine, spirits and cocktail knowledge, in order to lead the bar service and produce amazing drinks in record time. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to be part of Elite bartender school. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve, and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills and a cocktail list of around 50 drinks. Understand our menus and be able to make recommendations to our guests. Be part of our cocktail masterclass team and even our gin blending team for to experts. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 40h per week. · Salary up to £15.5 per hour

Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Assistant Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Recruit, train and retain your team, • Deliver an exceptional and consistent guest experience, • Have input on menus, suppliers, events, and new ways of working, • Maximise profitability at every level of the business whilst maintaining high standards., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £16ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company

La Nonna is seeking a highly motivated and experienced Assistant Manager to join our team in London! If you have a proven track record in delivering exceptional guest experiences and a genuine interest in the art of crafted pasta, we encourage you to explore this exciting opportunity. At La Nonna, every day brings a new experience. As our Assistant Manager, you will work closely with the Manager in overseeing all facets of our London venue. This includes the direction and coordination of daily operations, financial oversight, ensuring adherence to building regulations, and playing a key role in our People & Culture initiatives. Your responsibilities will also encompass: • Providing strong leadership and support to the Manager., • Managing staff rotas and collaborating with Business Development on scheduling for both regular service and corporate events., • Implementing operational strategies aimed at maximizing guest satisfaction, with a focus on achieving a five-star entertainment experience and driving positive social media engagement., • Taking ownership of health and safety standards, ensuring compliance, delivering training, conducting risk assessments, and serving as a primary first aider during your shifts., • Partnering with our People and Culture team on all aspects of the employee journey, fostering positive employee relations, and supporting team development to enhance our venue's culture., • Managing procurement processes, building strong relationships with our suppliers and contractors, and overseeing stock control., • Continuously seeking opportunities for improvement across all areas of the business, including people management, financial performance, health and safety protocols, and service excellence. We are looking for a passionate individual who is ready to take on a rewarding challenge and contribute to the success of La Nonna.

PART TIME Waiter / Waitress 2 + shifts per week. Levan is a celebrated, vibrant, modern European restaurant in the heart of Peckham, inspired by the bold flavours and relaxed energy of Parisian bistros and wine bars. Our ever-evolving seasonal menu showcases exceptional ingredients with a focus on sustainability, creativity, and precision. Levan is part of an independent, owner-operated group, meaning decisions are made with care — with a genuine focus on quality, people, and long-term growth. The Role Our waiting team greet guests in a warm and friendly manner. They have a good understanding of our food and drink and give service that is approachable and efficient. Responsibilities o Greet guests in a warm and friendly manner o Prepare all waiters stations pre and post service with appropriate mise en place o Attend Daily Training Sessions and Menu & Service Briefings o Understand all food allergens related to each menu item o Run a section, knowing all guest orders, requests, and status o Intuitively read guests and react in appropriate way o Table management at all times o Serve all food and beverage items and process bills in a timely manner o Communicate menu details and advise on pairing and sharing, balancing menu choices for guests o Efficiently turn tables under direction from Manager o Recognise regular guests, acknowledge first visits, and build relations o Be aware of all other developments within the restaurant industry

Job Title: Café/Bar Supervisor Reports to: Manager on Duty / General Manager Job Overview: As a café/bar Supervisor, you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets. Key Responsibilities: Lead by example to ensure all service and hospitality standards are consistently met and exceeded. Support and motivate team members during shifts to deliver the best possible service to all guests. Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times. Address guest feedback professionally and promptly to ensure customer satisfaction. Assist in training and onboarding new team members, promoting a positive and productive work environment. Take ownership of shift leadership duties, including staff allocation and floor management when required. Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence. Ensure stock levels and product presentation meet brand standards. Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting. Promote and maintain a culture of teamwork, respect, and professional development. Skills & Experience Required: Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role. Strong customer service focus with a passion for hospitality. Ability to lead, inspire, and motivate a team in a fast-paced environment. Excellent communication and problem-solving skills. A proactive approach to maintaining cleanliness and safety standards. Basic understanding of stock management and sales techniques. Flexible approach to working hours, including evenings and weekends. What We Offer: Competitive pay and tips. Opportunities for progression and development. Ongoing training and support. A vibrant, inclusive working environment.