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• Heartwood Collection Head of Digital : The Role We are currently recruiting for a Head of Digital to join out growing team at Heartwood Collection. Reporting to the Marketing Director, you will be the strategic lead for all digital touchpoints across our brasseries, pubs, and pubs with rooms. You are responsible for the overarching digital vision, driving guest acquisition and retention through a seamless, data-driven ecosystem. You will oversee a diverse remit including CRM, Loyalty, Data & Insights, Product (Web/App), Content, and Optimisation, while managing key agency partnerships to ensure our digital presence is commercial, innovative, and market-leading. The role is based full time at our Head Office in Teddington, conveniently located next to the station. Head of Digital : Key ResponsibilitiesDigital Strategy & Leadership • Define and execute the digital strategy to drive online bookings, guest frequency, and digital revenue., • Full ownership of the digital budget, ensuring optimal ROI across paid media, tech investment, and production., • Keep the brand at the forefront of hospitality tech, exploring AI, personalised guest experiences, and frictionless booking.Agency & Partner Management, • Manage specialist agencies (SEO, PPC, Paid Social, Affiliates) to ensure high-quality traffic and efficient cost-per-acquisition (CPA)., • Oversee the relationship with web developers and UX designers to manage the product roadmap and site stability., • Help lead the procurement and annual reviews of all digital vendors.CRM, Loyalty & Personalisation, • Develop and scale our Treats and Le-Club loyalty programmes that incentivise repeat visits across all brand pillars., • Work closely with the product team, to bring to life new supplier activations that excite our guests, delivering 'surprise and delight' moments., • Oversee the CRM Manager to ensure automated journeys and ad-hoc campaigns are sophisticated, segmented, and drive measurable lifetime value (LTV).Data, Insights & Product Optimisation, • Act as the custodian of guest data, ensuring GDPR compliance and the integration of data flows between all our digital channels., • Lead a continuous CRO programme of working including A/B testing on the website and booking engines to reduce friction and increase conversion., • Deliver high-level insights to the Executive team, translating complex digital metrics into actionable commercial outcomes.Content & Brand Digitalisation, • Content Strategy: Oversee the digital content calendar, ensuring brand consistency across web, loyalty, and email., • 3+ years in digital marketing or ecommerce, with at least 2 years in a leadership role., • Experience in hospitality, travel, or retail is an advantage., • Proven ability to move beyond execution to high-level planning that aligns with wider business goals., • Deep understanding of the "MarTech" landscape. Familiarity with these platforms - CRM (Airship/Atreemo), CMS (WordPress), Loyalty (Pepper) and Analytics (GA4/Tableau)., • You don't just report on clicks; you report on covers, revenue, and margin. You are comfortable challenging the finance team and justifying spend based on data., • A mentor who can manage a small internal team while effectively holding external agencies accountable., • Competitive salary, • Head Office Bonus ( up to 10% of salary ), • The Pantry - 100s of retailers and experience discounts through Reward Gateway, • Private Healthcare through Bupa, • 50% off food in all Heartwood Collection sites, • Friends and Family discount of 20% off food at all Heartwood Collection sites, • Discounted Rooms at our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday plus bank holidays, • Additional holiday- option to buy an extra 5 days holiday per year, • Refer a Friend Bonus up to 1500, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where data plays a critical role in shaping commercial success and long-term strategy

Own the end-to-end performance and execution of the UKEU e-commerce business, driving revenue, conversion and profitability, acting as one of the core business pillars within the Western business unit, alongside Marketing and Operations. Develop and implement a comprehensive ECommerce sales strategy

We are looking for a commercially driven and detail-oriented Head of Digital Marketing and Ecommerce to join a fast-paced, high-growth luxury fashion brand. Head of Digital Marketing and Ecommerce (Fashion / Luxury DTC). Working closely with senior leadership and external partners, you will take ful

Currently we are hiring a Head of Ecommerce to join our team in London. As Head of Ecommerce you will be tasked with:. Leon Cycle offers a range of e‑bike models from mountain bikes, EMTB, folding e‑bikes, trekking e‑bikes and step‑thru e‑bikes.

A leading luxury fashion brand based in London is seeking a Head of Digital Marketing and Ecommerce. Candidates must have at least 5 years of relevant experience, particularly with Shopify, and a strong understanding of digital trading operations. Your responsibilities include managing the digital t

A leading consumer brand in the UK is seeking a Director of Digital & eCommerce to spearhead digital transformation and drive online growth. The ideal candidate will have over 7 years of experience in digital leadership, particularly in retail or luxury sectors, and a proven track record of multi-ch

This position offers hybrid working options and opportunities for professional development and international travel. A leading brand and performance marketing agency in London is looking for a Senior SEO Specialist to design and execute SEO strategies with a focus on eCommerce growth.

Working closely with the GM of the UK and Head of eCommerce EMEA, develop and lead the UK eCommerce strategy outside of Amazon in alignment with overall business objectives. Collaborate with leaders including the Head of Amazon and Head of eCommerce EMEA to embed digital first thinking into the busi

Head of Digital Marketing and Ecommerce (Fashion / Luxury DTC). We are looking for a commercially driven and detail-oriented Head of Digital Marketing and Ecommerce to join a fast-paced, high-growth luxury fashion brand. Working closely with senior leadership and external partners, you will take ful

A global logistics company is seeking a Head of Business Development for their Retail and Ecommerce sector in the UK. The ideal candidate will have significant experience as a Senior Business Development Manager in Third Party Logistics, particularly within Retail and Ecommerce. The position offers

Working closely with the GM of the UK and Head of eCommerce EMEA, develop and lead the UK eCommerce strategy outside of Amazon in alignment with overall business objectives. Manage the communication of all eCommerce goals, progress, and outcomes to key business stakeholders including the Head of eCo

Own margin performance at SKU level, balancing profitability with growth. Experience in DTC, eCommerce, or merchandising roles. Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation

A luxury womenswear brand is looking for a Head of Ecommerce in London to lead direct-to-consumer growth and optimize the online luxury experience. Ideal candidates have proven experience in managing eCommerce operations within premium sectors, demonstrating leadership capabilities and a strong gras

This position leads digital transformation and drives growth of the organization’s cloud, ecommerce platform channels, and partner ecosystem. Strong technical knowledge of ecommerce, SaaS/cloud platforms, APIs, and digital integrations. Defining and delivering a comprehensive digital strategy alig

A technology company in the West of England seeks a Head of Marketing to lead a multi-disciplinary team. With a salary range of £65,000–£75,000 and a hybrid working model, this role presents an exciting opportunity to shape marketing in a scaling business and make a meaningful impact.

Proven experience in a senior eCommerce role (Senior eCommerce Manager or Head of eCommerce) from within the hospitality industry. Head of eCommerce / Senior eCommerce Manager. This is a strategic, hands-on role responsible for revenue growth, customer acquisition, and the ongoing development of eCo

The role is based in Great Rail Journeys York Head Office with hybrid working and offers a range of employee benefits including Pension Salary Exchange, Healthcare Cashback Plan, Life Cover, Enhanced Maternity & Paternity Schemes, Colleague Discounts on Tours, and 33 days holiday with the ability to

A premium beauty brand is looking for an experienced Head of Ecommerce and Trading to lead global digital performance and customer experience. We are ideally looking for candidates who have managed an ecommerce P&L of over 10 million. You are an experienced ecommerce leader with a strong track recor

A dynamic pet startup based in London is seeking a Head of Operations to lead their D2C eCommerce business. The ideal candidate will bring over 7 years of experience in supply chain management, preferably within eCommerce.

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. Fortnum and Mason is seeking a Head of Ecommerce Experience and Product to define and lead the strategy for our end to end digital customer journey. A range of opportunities to

As the Head of Ecommerce, you will play a pivotal role in shaping and executing our client's ecommerce strategy. Lead and mentor a team of ecommerce professionals, fostering a culture of collaboration and innovation. Minimum of 12 years of experience in ecommerce management, with a focus on driving

A premium beauty brand is looking for an experienced Head of Ecommerce and Trading to lead global digital performance and customer experience. We are ideally looking for candidates who have managed an ecommerce P&L of over £10 million. You are an experienced ecommerce leader with a strong track rec

A leading recruitment agency in Greater London is seeking a Head of Ecommerce to lead their online retail operations. Applicants should have a Bachelor's degree, 12+ years of ecommerce management experience, and exceptional leadership and analytical skills. Competitive salary and comprehensive benef

We are recruiting for a Head of Ecommerce to join a high-growth luxury womenswear brand based in London. You will be a commercially minded eCommerce leader with proven Shopify Plus experience and a strong understanding of what best-in-class looks like in premium/luxury womenswear or premium beauty.

Monitoring and analysing the performance of online activities. Develop customer acquisition strategy managing external partners’ proficiency (Amazon, E-mail, Paid Social).

A leading beverage company in the UK seeks a Head of Direct to Consumer to manage ecommerce operations for premium brands. The ideal candidate will have proven DTC experience, a track record of revenue growth, and skills in managing social commerce platforms. The position offers a hybrid work enviro

A global hospitality brand is looking for a Head of eCommerce to oversee the daily performance of their website and mobile platforms.

A leading hospitality recruitment agency is seeking an experienced Head of eCommerce to lead digital performance across all channels. The ideal candidate will have a strong background in hospitality eCommerce, with proven experience in customer acquisition and a solid understanding of analytics. Thi

We’re looking for a commercially astute, digitally driven Head of eCommerce. Here at Lounge we value collaboration, so we all work from the office 4 days out of 5. Strong commercial acumen with experience owning eCommerce function.

A leading global consumer goods company is looking for a Head of eCommerce UK to drive their eCommerce strategy. The ideal candidate will have proven experience in eCommerce scaling, strong analytical skills, and influential leadership abilities. This hybrid position based in Hampshire offers a comp

A leading travel company is seeking a Head of eCommerce to oversee the performance of their US digital channel. This position is based in York with a hybrid working model and offers various employee benefits including a healthcare cashback plan and generous holiday allowance.

Head of Operations (D2C eCommerce business). They have built an agile supply chain, able to guarantee worldwide deliveries of complex items within a few days and in a cost‑effective manner. Will be a part of the leadership team working to drive operational excellence and growth.

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. About the Job**Reporting to the VP Ecommerce E

There’s a competitive salary on offer in the region of £65,000–£75,000, alongside a hybrid working model of two days in the office and three from home. You’ll take ownership of a multi-disciplinary marketing function, leading a team of six with three direct reports at Manager level and three

We’re on the hunt for an experienced and commercially savvy Head of Ecommerce to lead and shape the future of our client’s DTC strategy. Join an innovative, fast-growing beauty brand in the dynamic world of skincare, where ecommerce is at the heart of global expansion. You’ll work closely with

Strong understanding of eCommerce platforms (Shopify a must‑have, Dato highly desirable). A Book Allowance of up to £50 a year to contribute to your professional development. Hybrid working – expectation of 1 day a week on average in our London office, but you are welcome to come in more.

After 4 years of service, you are also eligible for our sabbatical policy offering up to 3 months' of unpaid sabbatical. On top of this, you also receive your birthday off, plus 1 extra day of holiday for every year worked after you hit your 2 year anniversary, up to 5 extra days. Hybrid working - e

The Head of Ecommerce & Trading is responsible for owning and driving the global ecommerce strategy, trading performance, and digital customer experience. Own and deliver the global ecommerce, trading, and digital marketing strategy to drive revenue growth, profitability, and ROI. A key focus of the

We are really excited to be partnered with an incredible global brand in hospitality who is searching for a Head of eCommerce. Working closely with various stakeholders, you will be responsible for owning the daily performance of the website and mobile, ensuring the digital experience is fulfilling,

A leading online retail company is seeking a Head of eCommerce to drive our global strategy and growth. The candidate will manage the digital P&L, aiming to balance revenue growth and profitability. Ideal candidates will have experience in eCommerce leadership, particularly in fast-growth businesses

Head of Ecommerce and Partnerships. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. The Head of E-Commerce & Partnerships will lead the development, optimization, and management of

Central Employment are working in partnership with a fast growing interiors brand, as they look to appoint a commercially focused Head of Sales (Trade/eCommerce). We are seeking a visionary Head of eCommerce & Trade Sales to lead our growth across all channels. Shape the sales strategy of a fast-gro