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  • Senior Sous Chef
    Senior Sous Chef
    hace 2 días
    £20.21–£22.36 por hora
    Jornada completa
    London

    Located on King William Street near Monument Square, The Wolseley City embodies the essence of Piccadilly as a charming, younger sibling to the original. It features two private dining rooms, three elegant bar spaces, and offers all-day dining. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Senior Sous Chef? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of Senior Sous Chef is to provide key operational contribution to the management team while ensuring that excellent quality and superb product quality are guaranteed all the time. Service excellence. Oversee the kitchen day-to-day operations: • Ensure the highest standards of quality and presentation of our seasonal classic European dishes., • Cook and contribute towards seasonal menu changes and weekly specials., • Inspire a culture of hospitality, collaborating with the team of chefs to meet guests' expectations. People focus. Lead and inspire a diverse team: • Foster genuine connections and collaboration across all departments., • Develop the team to enhance skillset and capabilities., • Identify, recruit and train new talent. Sense of responsibility and ownership: • Be accountable for daily targets, ordering, stock and cost control., • Ensure adherence to all FS and HS legislation., • Guarantee quality and freshness of the ingredients. As Senior Sous Chef, you'll bring: • Experience at a senior management level within a similar busy kitchen., • Excellent interpersonal abilities and abilities to communicate effectively in the spirit of company values. A solid financial acumen. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

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  • Kitchen Manager
    Kitchen Manager
    hace 4 días
    £16–£17.5 por hora
    Jornada completa
    London

    We are seeking an experienced and energetic Kitchen Manager to lead our culinary team and oversee all aspects of food operations within a super exciting new immersive Art installation experience coming to Westfield Shepards Bush. As the sole food partner Dass Hospitality are recruiting a team to deliver fantastic food in a fast paced high volume environment working in partnership with the venues existing teams. You will be responsible for ensuring exceptional food quality, maintaining high standards of food safety, and fostering a positive, efficient kitchen atmosphere. Your leadership will drive the success of daily food production, coordinate food preparation and serving activities, and uphold our commitment to delivering great food and hospitality. Responsibilities • Oversee daily kitchen operations, including food production, preparation, cooking, and serving processes, • Lead, motivate, and supervise kitchen staff to ensure high standards of performance, teamwork, and professionalism, • Maintain food standards, • Ensure strict adherence to food safety regulations and sanitation standards across all kitchen areas, • Manage inventory levels, order supplies, and control costs to optimize efficiency without compromising quality., • Train new team members on cooking techniques, food presentation, safety procedures, and customer service expectations, • Coordinate with front-of-house staff to ensure smooth service flow and timely delivery of dishes to guests, • Be comfortable and understand the need for efficient and accurate financial reporting, profit margins and accounting. Requirements • Proven management experience within a restaurant or hospitality setting with supervising responsibilities, • Extensive knowledge of food production, food preparation, and serving standards, • Strong leadership skills with the ability to inspire and guide a diverse culinary team, • Experience in restaurant operations with a focus on kitchen management and food safety compliance, • Familiarity with culinary practices including food safety protocols, sanitation standards, and inventory control, • Excellent communication skills to effectively coordinate between kitchen staff and front-of-house teams and maintain client relationships., • Demonstrated ability to handle multiple priorities efficiently in a fast-paced setting, • Be personable and able to work our clients as well as staff members. We are looking to recruit for this exciting project immediately. The site is a 7 day operation shifts will predominantly finish by 9:30pm with some exceptions

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  • Restaurant Manager
    Restaurant Manager
    hace 7 días
    £23.21–£25.71 por hora
    Jornada completa
    London

    Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Restaurant Manager? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of Restaurant Manager is to provide key operational contribution to the management team while ensuring that excellent quality and superb service are delivered to all guests. Service excellence. Oversee the restaurant day-to-day operations: • Ensure seamless service to the highest standards of quality and presentation., • Manage guests' complaints, queries and feedback towards a positive outcome., • Inspire a culture of hospitality for the most memorable dining experience. People focus. Lead and inspire a diverse team: • Foster genuine connections and collaboration across all departments., • Develop the team to enhance skillset and capabilities., • Identify, recruit and train new talent. Sense of responsibility and ownership: • Be accountable for daily targets and cost control., • Ensure HS and FS compliance., • Ensure adherence to company standards and procedures. As Restaurant Manager, you'll bring: • Experience at a senior management level within a similar hospitality setting., • Excellent interpersonal abilities and abilities to communicate effectively in the spirit of company values., • A solid financial acumen. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

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  • Front of House Supervisor
    Front of House Supervisor
    hace 9 días
    Jornada completa
    Nine Elms, London

    Pay Rate: £14.50 per hour + bonus of up to £1.25 per hour Salary Equivalent: £33,930 p/a + bonus (based on a 45 hour week) Job Type: Permanent (full-time) * We are looking for an experienced and driven Front of House Supervisor to join atis - someone who doesn't just keep things running, but raises the standard for everyone around them. This is a role for people who take real ownership of their shift, their team, and the guest experience. We are a rapidly growing company with plenty of opportunities for brilliant people to develop and progress into management. atis is embodied by our powerful, healthy food. We prepare our products fresh in house, everyday, but we aren't just product obsessed - we believe the experience has to be as vibrant as the food. So if you share a passion for delivering upbeat, positive and memorable experiences, and have the leadership skills to inspire a team to do the same, we want to hear from you! We're looking for people who want to grow with atis and take on real responsibility. We offer an amazing work culture of kindness and support, with great benefits and perks! * What you'll be doing: • Leading and motivating your team through high-volume service - staying calm, decisive and positive when it counts., • Coaching team members in the moment; spotting gaps, giving feedback, and actively developing people's skills., • Taking full accountability for the shift - standards, pace, guest experience, and operational performance., • Handling customer feedback and on-shift challenges with composure and good judgement., • Communicating clearly and confidently with both your team and with management., • Ensuring food safety, hygiene and atis standards are upheld at all times., • Being the go-to person your team can rely on - leading by example in everything you do., • Supporting the management team with stock taking, stock control and the ordering of stock. * You'll thrive here if you have / are: • Proven experience in a supervisory or leadership role in a fast-paced, high-volume hospitality environment., • Someone who leads by example - rolling up their sleeves while keeping an eye on the bigger picture., • A genuine enjoyment for interacting with people; colleagues and customers. We expect exceptional customer service!, • You bring positive energy - the kind that lifts the room, inspires your team and makes both guests and colleagues feel welcome., • You show up - for your team and your guests, leading from the front and going beyond your job description when it matters., • You obsess over quality - in the guest experience, in your team's output, in the small details others might miss., • You're driven and excited by fast pace and constant movement - we don't sit still. You spot what needs doing and make sure it gets done., • You communicate clearly, openly, directly, and always with kindness. You take accountability and hold your team to the same high standard - we have no time for blame culture., • A natural coach - someone who gets real satisfaction from seeing others improve and succeed., • Composure under pressure and the ability to make quick, confident decisions., • A passion for good, healthy food., • Food safety knowledge and best practices. * What do we offer you? Financial • Generous bonus scheme - up to £1.25 per hour, with additional opportunities at management level., • Free atis meal daily - healthy, filling and delicious., • 50% personal dining discount when you eat at any of our stores, outside of work hours., • 30% friends & family discount at atis., • Pension scheme., • Enhanced parental leave policy. Physical • Gym discounts., • Cycle to Work scheme., • atis football league - all levels welcome! Culture & Belonging • Your birthday off - paid!, • Employee Assistance Programme: 24/7 mental health support and access to free counselling sessions., • Industry leading internal progression rates with clear development plans - we want you to grow into management., • Paid charity days., • Regular staff parties & events. * atis is an equal opportunities employer. We welcome applications from all backgrounds, experiences and communities.

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  • Site Manager
    Site Manager
    hace 16 días
    £30000–£36000 anual
    Jornada completa
    London

    £30,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 40 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • A supportive and fun work environment., • Opportunities for professional growth and development.

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  • Restaurant Manager
    Restaurant Manager
    hace 18 días
    £3500–£4500 mensual
    Jornada completa
    South Kensington, London

    Summary of Position The Restaurant Manager owns the total store operating result: P&L, guest experience, people, food safety, standards and compliance. The RM plans the trading day, makes the final T-15 readiness decision, commands through the parallel ARM/Shift Leader/Kitchen Manager structure, owns store-level escalations and ensures truthful commercial, people and operating evidence. Key Performance Areas (KPAs) • Trading-Day Plan & Store Readiness, • Live Store Command & Guest Outcome, • P&L, Cost & Cash Control, • Food Safety, Compliance & Risk, • People, Certification & Succession, • Close, Data & Reporting Duties & Responsibilities Trading-Day Plan & Store Readiness • Read operating data and known conditions, set the day's priorities and run the T-60 briefing., • Make the T-15 GO / NO-GO readiness decision using the approved store-operating standard. Live Store Command & Guest Outcome • Command the store through parallel Shift Leader, ARM and Kitchen Manager ownership, intervening on escalation without collapsing role accountability., • Own the guest-experience outcome and final escalation/recovery decisions within published authority., • Lead high-severity or multi-playbook incidents and interface with Area Manager/Country Head/platform functions as required. P&L, Cost & Cash Control • Control daily commercial/financial signals, labour, food and controllable-cost actions, void/discount authority and cash reconciliation., • Where food-cost variance exceeds 2% of theoretical under the current operating standard, require root-cause action and log it by end of day., • Independently reconcile the Shift Leader's end-of-day cash count the next morning. Food Safety, Compliance & Risk • Verify food-safety, allergen, legal/compliance and safe-to-operate corrective action; do not author functional standards outside RM authority. People, Certification & Succession • Own store people deployment, scheduling discipline, performance follow-up, development and succession execution., • Ensure only appropriately certified people are assigned to roles/stations under the current approved control., • Issue final certifications for designated store roles only where the Academy assigns RM as certifier. Close, Data & Reporting • Verify store close and next-morning controls, explicitly carrying forward unresolved issues., • Complete DOL/dashboard/daily-log narrative, exception escalation and operating-data evidence truthfully and on time. Additional Responsibilities & Reporting • Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) • T-60 briefing and T-15 GO / NO-GO readiness decision are completed to standard., • Store P&L, labour, food cost and controllable-cost actions are actively managed against approved targets., • Food-cost variance above 2% of theoretical triggers root-cause action and end-of-day logging under the current standard., • Shift Leader cash count receives independent RM next-morning reconciliation., • Only appropriately certified employees are independently assigned to roles/stations., • DOL, daily log, close, compliance and escalation evidence is complete and truthful. Qualifications • For internal progression, hold current ARM certification and complete the Restaurant Manager Development Plan; external appointments must satisfy People OS hiring rules and equivalent operating experience., • Strong whole-store knowledge across FOH, BOH, P&L, labour/food cost, guest recovery, food safety and people leadership., • Ability to lead through role owners rather than personally absorbing every operating task., • Complete current Restaurant Manager certification before independent store accountability. Core Competencies • Strategic Operational Leadership - Turns strategy and standards into disciplined operating execution., • Financial Acumen - Reads P&L and operating signals and converts variance into action., • Leadership & Succession - Builds accountable leaders and sufficient successor capacity., • Decision Making & Judgment - Acts within authority, escalates correctly and preserves governance., • Cross-Functional Collaboration - Works effectively with I MANAGE platform functions while preserving ownership boundaries., • Data & Evidence Discipline - Uses verified information, protects system truth and reports exceptions clearly. Technical Skills Advanced working knowledge of store P&L, forecasting/deployment, POS/IMS/dashboard controls, food safety, playbook command and people/succession systems. Current Restaurant Manager certification is required before independent store accountability. Where It Leads Restaurant Manager (you are here) > Area Manager (next) > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Area Manager: • Assignment Policy: Complete at least two years as a Restaurant Manager before permanent promotion unless an approved People OS exception applies; complete the one-year Area Manager Development Plan including at least one store opening run A-to-Z., • Swiss Butter Academy: Maintain current Restaurant Manager certification and complete Area Manager learning, field evidence and certification before independent AM duty., • Performance: Meet the published People OS promotion performance gate for the relevant cycle., • Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved., • Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart., • Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

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  • Assistant Manager
    Assistant Manager
    hace 1 mes
    £28000–£32000 anual
    Jornada completa
    Bayswater, London

    Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights. We are seeking an enthusiastic and experienced Assistant Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth. Key Responsibilities: • hands on roll able to work on shifts as a team leader & motivater, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rostas), and performance reviews., • Maximize social media account followers and positive Google reviews., • Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards., • Maintain high standards of food and beverage quality, presentation, and customer service., • Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability., • Ensure compliance with all health, safety, and hygiene regulations., • Handle customer feedback and resolve issues promptly and professionally., • Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue., • Manage cash handling procedures and daily financial reconciliations., • Foster a positive and collaborative team environment. Requirements: • Proven experience in a Cafe Manager or similar leadership role within the hospitality sector., • Strong leadership skills with the ability to inspire and manage a team effectively., • Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices., • Solid knowledge of food hygiene and health & safety regulations., • Exceptional communication, interpersonal, and problem-solving skills., • Ability to work under pressure in a fast-paced environment while maintaining high standards., • Flexible availability, including weekends and holidays. What We Offer: • The opportunity to be a key part of an Innovative food concept in London., • A welcoming, family-run environment where your contributions are valued., • Opportunities for professional growth and skill development., • Supportive and friendly team culture., • Staff meals, coffee, and perks during shifts., • 28 days Holiday., • Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week., • Discounts on thousands of brands, including:, • Apple: Up to 10%, • Samsung: Up to 15–20%, • Dyson: Up to 20%, • Shark: Up to 20%, • Nike: 10% off full-price items, • Adidas: Up to 15%, • JD Sports: Up to 15%, • Gymshark: Up to 10%, • Nando's: Up to 20%, • PizzaExpress: Up to 25%, • ASK Italian: Up to 25%, • Bella Italia: Up to 25%, • TUI: £100+ off selected holidays, • Jet2holidays: £100 off selected holidays, • easyJet Holidays: Up to 10%, • Currys: Up to 10%, • Halfords: Up to 10%, • Vision Express: Up to 20%

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    hace 1 mes
    £35000–£38000 anual
    Jornada completa
    London

    About Us At Lucky Voice, we believe that pleasure is something to be taken seriously! We have a phenomenal time delivering unforgettable nights out centered on unrivalled private-room karaoke, delicious drinks, and tasty food. It is a place where people come to let their hair down, have fun, belt out some tunes, and switch off from reality, creating moments everyone enjoys and remembers forever. Job Overview We are seeking an experienced, talented, high-energy Assistant General Manager (AGM) to assume day-to-day responsibility for the operational management of our Lucky Voice venue, deputizing in the absence of the General Manager while actively supporting the delivery of our wider company strategy. In this role, you will lead by example and ensure that all guests have memorable moments, fun, and enjoyment as part of their experience within our venue. Our Core Values: • Be Fun Be Kind, • Driven to Deliver, • Treasure the Touch Points, • Work Brilliantly Together Key Responsibilities • Guest Experience: Maintain venue product quality and appearance; promote guest recognition and handle daily feedback to foster an environment focused on guest-centricity., • Commercial Development: Plan and execute short-term business objectives, support bookings coordination to maximise yield, and evaluate sales/marketing promotions., • Financial Control: Support the GM in the achievement of all venue budget targets and KPIs, while monitoring cash, stock, and venue assets securely., • People Management & Leadership: Lead by example, encouraging all team members to work together. Delegate authority, empower team members, handle recruitment in line with business needs, and foster a positive team atmosphere by recognising success., • Training & Development: Actively drive the onboarding, coaching, and statutory compliance training cultures for all venue team members., • Statutory Requirements: Take personal accountability for all statutory obligations, ensuring Health & Safety policies and procedures are followed, and ensure fair and equal treatment for all individuals. Skills, Experience & Abilities Required • Demonstrated excellent leadership and people management skills with a knack for getting the best out of a team in a fun and collaborative way., • Great attention to detail, organisation, planning, and administration skills., • A confident communicator who thrives working as part of a team and is passionate about going the extra mile., • A strong passion for delivering customer excellence to all our guests., • Mobility and flexibility to potentially move to an alternative venue location to gain promotion or further training. What’s In It For You? A fun, collaborative environment where you can truly thrive and develop, not to mention a few fantastic perks: • Salary: Commensurate with experience, • Holiday: 25 days, • PMI: Benenden Health, • Cycle to Work Scheme, • Travel Loan, • EAP (Employee Assistance Programme), • Generous Discount on F&B (Food & Beverage) If you want that mic drop moment, we would love to hear from you!

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