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Job Title: Graduate Recruitment Consultant Location: EC3 - LONDON Salary: £26K - £32K + commission/bonus structure Company Overview: We are a dynamic, fast-paced recruitment agency specializing in connecting top talent with leading companies across various industries. We are seeking a highly motivated, results-driven Graduate Recruitment Consultant to join our growing team. This is a fantastic opportunity for a recent graduate with strong sales experience to kick-start their career in recruitment with excellent training, development, and earning potential. Job Description: As a Graduate Recruitment Consultant, you will play a pivotal role in identifying and recruiting top graduate talent for a wide range of clients across various sectors. You will be responsible for building strong relationships with both clients and candidates, ensuring the recruitment process runs smoothly, and driving the success of the recruitment team. Key Responsibilities: Candidate Sourcing: Identify and engage with potential graduate candidates through various channels, including job boards, social media, networking events, and university career fairs. Client Management: Build and maintain relationships with clients to understand their recruitment needs and ensure a high level of customer satisfaction. Recruitment Process: Manage the end-to-end recruitment process, including writing job descriptions, screening CVs, conducting interviews, and presenting suitable candidates to clients. Negotiation: Assist in negotiating salaries and contracts between clients and candidates. Market Research: Stay up-to-date with industry trends and salary benchmarks to provide valuable insights to clients and candidates. Sales: Promote and sell recruitment services to potential clients, identifying new business opportunities and growing the company's client base. Networking: Build a network of graduate candidates and hiring managers through proactive networking and relationship-building efforts. Key Skills & Qualifications: Degree Educated: A recent graduate (or equivalent) in any discipline. Demonstrable Results: Ability to showcase sales revenue generated during previous sales roles, highlighting your capability to drive business success. Communication Skills: Strong verbal and written communication skills with the ability to build rapport and trust with clients and candidates. Sales-Oriented: A passion for sales, target-driven with the ability to work towards and achieve personal and team goals. Organizational Skills: Strong time management and organizational skills, with the ability to handle multiple tasks and priorities. Problem-Solving: A proactive approach to overcoming challenges and finding solutions. Team Player: Ability to work well in a team environment, collaborating effectively with colleagues and clients. Resilience: A positive, can-do attitude with a strong work ethic and the ability to thrive in a fast-paced environment. Benefits: Competitive salary and uncapped commission structure. Extensive training and development programs. Clear career progression opportunities. Fun and supportive team culture. Quarterly incentives, rewards, and team-building activities. Pension scheme, healthcare benefits, and other perks. Access to industry-leading recruitment tools and technology.
Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.