Restaurant Host / Hostess
5 hours ago
£12–£12.21 hourly
Part-time
North Acton, London
Key Responsibilities and Duties Guest Greeting and Seating: Welcoming guests warmly upon arrival, managing the, and walking them to their tables. Reservation Management: Handling phone, online, and in-person bookings, including confirming details and managing walk-ins. Floor Control: Managing the dining room flow, balancing the workload among servers, and ensuring efficient turnover of tables. Wait Time Management: Providing accurate, honest wait times to guests to maintain a positive experience. Customer Service: Acting as the initial contact for customer feedback, questions, or special requests, such as high chairs. Side Work: Maintaining the cleanliness of the entrance area, organizing menus, and sometimes assisting with tasks like rolling silverware.