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The Shift Manager will oversee the daily operations of Wycombe Pizza during assigned shifts. This role involves supervising staff, maintaining food quality and hygiene standards, ensuring excellent customer service, and coordinating deliveries and orders. The ideal candidate will be proactive, organized, and passionate about hospitality and team leadership. Key Responsibilities • Supervise front-of-house and kitchen staff during the shift., • Oversee order preparation and dispatch to ensure accuracy and timeliness., • Ensure consistent food quality, including pizza dough preparation and topping standards., • Manage opening and closing procedures, including cash handling and cleaning., • Monitor inventory levels and communicate stock needs to management., • Handle customer inquiries, complaints, and feedback professionally., • Enforce health, safety, and food hygiene regulations., • Train new staff and provide performance feedback to team members., • Ensure compliance with delivery coverage and schedules for the HP and SL postcodes., • Requirements, • Previous experience in a supervisory or team leader role, ideally in food service or fast food., • Strong leadership and communication skills., • Ability to work evenings and weekends (shifts between 12:00 PM and 11:00 PM, depending on the day)., • Knowledge of food hygiene and safety procedures., • Problem-solving and conflict-resolution skills., • Ability to multitask in a fast-paced environment., • Right to work in the UK., • Preferred, • Experience in a takeaway or delivery-focused restaurant., • Food Safety Level 2 or higher certification.