£25,000 salary 40 hours per week. We're on the lookout for an organised and talented individual to join our Guest Services team as a full-time Guest Services Agent. Working across three well-known, 5* hotels in Central London, you will be the first point of call for our guests. Managing the telephone, reception, and guest switchboard, you'll be able to multitask, you'll be charismatic, and able to display great customer service to really connect with anyone over the phone. Essentially we are looking for someone who has been a host or a receptionist before in a five-star hotel, private members club, high-end event company or premium restaurant. Or maybe in a corporate office or workspace in the city. There is plenty of training here, but it would be great if you understood the basics of how, Opera, 7-Rooms or Design my Night work. We want you to have the best possible time working for us whilst ensuring our guests are looked after. You will be bringing yourself and your personality to our guests each time you interact with them, ensuring that our guests have a fabulous experience with us. Candidates with no relevant experience will not be considered and automatically declined. A full, relevant cv, with dates, duties, position, and current role will be required as a next step. We are looking for individuals with a minimum of 11 MONTHS - 1 YEAR in their current role and stable dates to show commitment to a position. A first stage phone interview will then be conducted with a view to progressing to an in-person interview on-site. If you've read this far, and this sounds like you, and you have the experience we are looking for to get started, please click apply and we'll be in touch for sure!