Do you have a passion for exceptional customer service and our a proud drink innovator and server? Would you like to join a growing company that prides itself on work life balance, a mental health led culture and of course, providing some of the best salary and incentives in the industry! If so, we would love for you to join us! Market Halls is redefining the British concept of food halls, which since 2018 has brought back community hubs with eclectic dinning experiences back into iconic abandoned landmarks. Our aim is to bring these unloved spaces back to life to house independent restaurants, street food traders, bars & centralised communal dining areas, providing customers with variety & quality. Inspired by worldwide influences and trips to hundreds of food halls, captivating architecture, standout bar experiences, trusted membership clubs, hotels, urban escapes and community hubs, our emphasis is on creating a bustling atmosphere of fun. Market Halls is the ultimate destination; blending imaginative food experiences with great bars, a cultural events programme, community initiatives, a place to work and a place to meet friends. It’s a place where ‘staying awhile’ is highly encouraged. As our new bartender, you will receive: - A competitive salary of £13.50 per hour - Access to Hospitality rewards, a unique benefits platform that allows exclusive discounts to gyms, retailers and other restaurants as well as a 24/7 confidential mental health chatline. - 20% off ALL MH trade stands for you to enjoy a bite to eat or drink with your loved ones. - Bottomless hot drinks when you’re working and delicious and nutritious food to keep you going all shift long. - A whopping 28 days paid holiday (including Christmas Day, Boxing Day, New Years Day and your birthday). - A stellar training and development programme bespoke curated for each employee including coaching, mentoring, workshops and project work. As our new bartender, you will be delivering exceptional customer service to all visitors, using your previous experience as a bartender to be able to make appropriate recommendations to our customers, with allergies taken into consideration and of course, preparing the drinks on our menu to the required standard, each one looking as good and on brand as the last. We are looking for individuals who truly have an engaging energy who can interact with our guests whilst mixing and serving all drinks with style and energy. Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Job Title: Receptionist Location: West London Salary: £31,500 per annum We are seeking a professional and friendly Receptionist to join our client’s team in West London. This role is essential for creating a positive first impression and providing excellent customer service to both clients and visitors. Key Responsibilities: - Front Desk Management: Greet visitors and clients warmly, ensuring a professional and welcoming atmosphere at the reception area. - Phone Handling: Answer incoming calls, direct them to the appropriate personnel, and take messages as needed while maintaining a high level of professionalism. - Appointment Coordination: Manage the scheduling of appointments and meetings, ensuring that all relevant parties are informed and prepared. - Administrative Support: Provide general administrative support, including filing, data entry, and maintaining office supplies, to ensure the smooth operation of the office. - Visitor Management: Maintain a visitor log and ensure compliance with security protocols, including issuing visitor badges and directing guests appropriately. - Communication: Liaise effectively with internal teams and external contacts to facilitate smooth communication and coordination. - Office Maintenance: Help maintain a clean and organized reception area, ensuring that it reflects the company’s standards and values. Key Requirements: - Proven experience as a receptionist or in a similar administrative role - Excellent verbal and written communication skills - Strong organisational and multitasking abilities - Proficiency in Microsoft Office Suite and familiarity with office equipment - A professional and friendly demeanor, with a customer-focused approach - Ability to work independently as well as part of a team - Strong attention to detail and problem-solving skills Benefits: - Competitive salary of £31,500 per annum - Opportunity to work in a dynamic and supportive environment - Career development and training opportunities - Access to employee benefits and perks If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity!
We are looking for a friendly, corporate, and professional Receptionist to join our London team at the Serviced Office Company Ltd. The Receptionist is responsible for delivering first-class customer services to all Clients and visitors, ensuring their business needs are always met. The role will be very diverse, and you will be expected to handle multiple tasks. KEY RESPONSIBILITIES AND DELIVERABLES: Perform reception duties in an efficient, professional, and courteous manner. ‘Front of house’ first point of contact to clients and their customers/ visitors/ couriers. Managing the switchboard and efficient call handling services. Log information on calls received, where required and maintain detailed and accurate records. Strong attention to detail. Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions. Operate various standard office machines, including a computer and a variety of computer software, phone, franking machine, and photocopy machine. File data and perform other routine clerical tasks as assigned by management. Establish and maintain effective working relationships with co-workers, managers, and the general public. Handle all customer/visitor enquiries with courtesy and a smile. Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to company procedures. Prepare meeting rooms and service of refreshments. Keep the reception and all common areas and meeting rooms clean and tidy at all times. Understand and make sure clients / visitors always follow security procedures. General housekeeping checks to all floors, tea points (fully stocked) and toilets are conducted to maintain a high level of cleanliness. Order and maintain relevant office supplies for effectiveness of personal duties. Adhere to all company policies and procedures. Conduct yourself, always, professionally and responsibly, promoting a good image for SOC. ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS: Experience in a similar customer service-orientated role is advantageous. Ability to work independently as well as on a team. Exceptional organizational skills with the ability to prioritize work unsupervised, under pressure in a busy environment. Positive customer relationship skills Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Ability to engage with clients and ask questions with ease. Positive and ‘happy’ attitude. Computer literate and will to learn and show others how to use IT/Telephony is essential. Please note that this role is 5 days per week in the office. 3 days will be at Millharbour Court (E14 9XH), and 2 at Davenport House (E14 9RP).
Description We are recruiting for a Duty Manager for our new Paddington opening! Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. This year has marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up for our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! Currently, we have three iconic locations in Oxford Street's West End, Victoria, and Canary Wharf, with new openings both inside and outside of London in the next couple of years. As our new duty manager, you will receive: A competitive salary of £35,000 per year, plus quarterly bonuses. A rota that balances openings and closes that never supersedes 45 hours a week. Access to offers such as exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our new duty manager, you will be delivering exceptional guest service to all visitors, using your previous experience as a assistant manager/duty manager to be the leader on the floor, drive sales, create exceptional standards and foster fantastic relations with our food traders and team. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Duties: - Perform clerical tasks such as filing, photocopying, and organizing documents - Manage and maintain office supplies and inventory - Answer phone calls and direct them to the appropriate staff members - Greet and assist visitors in a professional and friendly manner - Assist with data entry and record keeping using various software programs. - Coordinate meetings and appointments, including scheduling, sending reminders, and preparing meeting materials - Assist with basic bookkeeping tasks, such as invoicing and accounts payable/receivable - Requirements: - High school diploma or equivalent - Proficiency in using Microsoft Office applications (Outlook, Word, Excel, PowerPoint) - Experience with QuickBooks or other accounting software is preferred but not required - Strong attention to detail and organizational skills - Excellent verbal and written communication skills - Ability to multitask and prioritize tasks effectively - Strong problem-solving skills and ability to work independently - This is a great opportunity for someone who is organized, detail-oriented, and enjoys working in an office environment. If you meet the requirements listed above, we encourage you to apply for this position. - Job Type: Full-time - Salary: £18,000 - £22,000 depending on experience - Expected hours: 40 per week - Schedule: Monday to Friday - Education: GCSE or equivalent (preferred) - Work Location: In person, office based in oxford street.
Job Title: General Assistant – Hospitality Education Sector Location: London Duration: Temporary About the Opportunity: Are you passionate about hospitality and eager to make a difference in an educational setting? Our client, is currently seeking a dedicated General Assistant to join their team.This role is perfect for someone who thrives in a dynamic environment and is excited to contribute to the smooth running of a hospitality-focused institution. Please note, an advanced DBS check is required for this role due to its responsibilities within an educational context. Key Responsibilities: -Support Operations: Assist with the day-to-day operations of the hospitality program, covering both front-of-house and back-of-house tasks. -Customer Service: Deliver exceptional customer service to students, staff, and visitors, ensuring a welcoming and positive experience. -Event Assistance: Aid in the setup and coordination of events, workshops, and practical training sessions related to hospitality. -Administrative Duties: Provide support with administrative tasks including record-keeping, handling inquiries, and assisting program coordinators. -Cleaning and Maintenance: Maintain cleanliness and organization within hospitality facilities, including classrooms, kitchens, and dining areas. -Inventory Management: Help manage inventory, including ordering supplies and tracking stock levels. Requirements: -Advanced DBS Check: A current advanced DBS (Disclosure and Barring Service) check is required due to the role’s educational setting. -Previous experience in hospitality or customer service is preferred but not essential. -Excellent communication skills and a professional, friendly attitude. -Ability to work both independently and as part of a team. -Basic knowledge of hospitality operations and customer service. -Flexibility to handle various tasks and responsibilities. Preferred Qualifications: -Level 2 Food Safety: A Level 2 Food Safety qualification is preferred. -Level 2 Health and Safety: A Level 2 Health and Safety qualification is preferred. What’s on Offer: -A vibrant and supportive work environment within the hospitality education sector. -Competitive hourly rate based on experience. -A valuable opportunity to contribute to a team dedicated to enhancing students’ educational experiences.