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- Circolo Popolare - Manchester by Big Mamma Group
Assistant Managerhace 3 díasJornada completaChinatown, ManchesterBig Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Assistant Manager! YOUR MISSION: • You will be part of a BIG MAMMA Floor team, and you will work alongside the Restaurant Manager and General Manager., • You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement., • You'll support and inspire the floor team, run smooth service and be the go-to problem-solver and motivator., • You'll actively participate in our team's recruitment, onboarding, and training. Coaching and mentorship will be your superpowers!, • You'll ensure every guest leaves saying, "WOW!" through exceptional service, an engaged team, and smooth table rotations. You'll ensure the whole experience is outstanding and issues are resolved promptly., • You'll be the brand ambassadors of our values: authenticity, entrepreneurial, meritocratic, and excellent YOUR SKILLS: • An experienced manager with a positive, can-do attitude that's contagious to guests and team members alike., • You have leadership experience in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine (we like to call it amore!)., • You have strong organisational skills and the ability to oversee large teams and work well under pressure., • A proactive team player who's eager to learn and make an impact. You are driven to exceed expectations, meet the KPIs and smash given targets. OUR OFFER: • Permanent, full-time position, • Annual salary of £49,100 (48hr/ week), • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 50% staff discount + monthly team lunches, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $49100.00 / year
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Team Leaderhace 2 meses£30000–£33000 anualJornada completaChaddertonJob Summary: We are seeking an experienced Team Leader to oversee and optimize our online retail operations on Amazon and eBay. The ideal candidate will manage a team of listing specialists, customer service reps, and inventory coordinators to ensure smooth operations, maximize sales, and maintain high seller performance metrics. Key Responsibilities: Team Management: Lead, train, and motivate a team handling product listings, order processing, and customer service. Assign tasks, monitor performance, and provide feedback to improve efficiency. Sales & Listings Optimization: Ensure accurate, SEO-optimized product listings with compelling titles, descriptions, and images. Monitor competitor pricing and adjust strategies to boost visibility and conversions. Inventory & Order Fulfillment: Coordinate with suppliers and logistics partners to maintain stock levels and prevent overselling. Oversee order processing, shipping, and returns to meet platform SLAs. Customer Service & Feedback Management: Resolve customer inquiries and disputes promptly to maintain high seller ratings. Implement strategies to improve positive feedback and reduce negative reviews. Performance Monitoring & Reporting: Track KPIs (sales, conversion rates, feedback scores) and generate reports for management. Identify trends and recommend improvements to enhance profitability. Requirements: 3+ years of experience in Amazon & eBay marketplace management. Strong leadership skills with experience managing remote/on-site teams. Proficiency in Seller Central, eBay Seller Hub, and inventory tools (e.g., Helium 10, Keepa). Excellent communication, problem-solving, and analytical skills. Knowledge of e-commerce trends, PPC advertising, and Amazon FBA/eBay Fulfillment. Preferred Qualifications: Certification in Amazon Seller or eBay Marketplace. Experience with multichannel retail software (e.g., ChannelAdvisor, Sellbrite). Benefits: Competitive salary + performance bonuses. Flexible work environment. Career growth opportunities in e-commerce.
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