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Job Title: Digital Transformation - Success Manager Location: onsite or WAHA Salary: £50K to £65K Per Year Hours: 40 Hours Per Week Job Overview: The Digital Services & Transformation Manager will support the transformation and optimization strategy for contact centre operations across multiple geographies. This role focuses on driving digital innovation, automation, and standardisation to enhance service delivery efficiency and customer experience outcomes. The position requires strong expertise in operational excellence, and good understanding of contact centre technology, governance frameworks and continuous improvement methodologies, to ensure measurable business impact and stakeholder alignment. Key Responsibilities & Accountabilities: Strategic Planning: • Define and execute the digital transformation roadmap for contact center operations., • Align transformation initiatives with organizational objectives and client priorities., • Champion TP Digital products and promote adoption across regions. Governance & Performance Management: • Adhere to governance frameworks and conduct regular reviews to ensure compliance and alignment., • Track and report measurable value metrics for transformation initiatives., • Drive standardisation of execution, to a high quality, in line with service delivery models and in collaboration with key stakeholders., • Maintain high engagement across all teams throughout the rollout, ensuring deployment is consistent, well‑supported, and sustained over time. Innovation & Digital Solutions: • Identify and implement digital solutions including automation opportunities to improve operational efficiency, in collaboration with digital product teams., • Be a subject matter expert in TP digital tools and products and their implementation requirements, • Foster a culture of innovation and continuous improvement across all delivery centres., • Apply Lean Six Sigma methodologies to optimize processes and reduce waste., • Identify and develop solutions for internal operational efficiencies. Customer Experience & Service Excellence: • Enhance customer experience outcomes through process redesign and technology enablement., • Ensure delivery standards and objectives are met or exceeded against the anticipated outcomes. Stakeholder Engagement: * • Collaborate with local and regional leadership to ensure alignment on priorities and execution., • Influence senior stakeholders to ensure solutions are imbedded and support transformation objectives and investments. Qualifications & Experience: • 4+ years of experience in contact centre operational management., • Experience in transformation, automation and process optimisation., • Experience in tracking against KPIs and stakeholder engagement at all levels., • Experience in defining projects requirements, planning and execution. Technical Skills: • Understanding in Lean Six Sigma and continuous improvement methodologies an advantage, • Knowledge of digital tools, automation platforms and analytics., • Ability to design and track KPIs for transformation and operational efficiency., • Planning and execution of plans in order to embed transformation initiatives., • Strong analytical and problem-solving skills., • Excellent communication and influencing skills across cultures and geographies., • Innovation mindset with a focus on measurable outcomes., • Experienced operational & performance management preferably in a contact centre environment. Key Performance Indicators: Digital Transformation • Successfully deliver prioritised transformation initiatives., • Drive adoption of TP Digital products across global contact centres. Operational Efficiency & ROI • Achieve measurable improvements to optimise costs and improve key business outcomes for TP and its clients. Customer Experience • Enhance customer experience outcomes through innovation and process redesign., • Improve service delivery consistency across locations. Governance & Value • Adhere to and maintain governance frameworks and regular performance reviews., • Demonstrate clear business value from transformation initiatives. Continuous Improvement • Foster a culture of innovation and continuous improvement., • Apply Lean Six Sigma methodologies to identify and implement optimization opportunities.

Complaints Customer Service Supervisor (Team Leader) – BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week – Fully Flex Salary: 30K Per Year Number of positions – 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards, • Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability, • Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team, • Be point of escalation for all escalated complaints, • Communicate accurately and professionally with the ability to make informed decisions, • Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards, • Identify root cause and have the ability to report and recommend any actions for continuous improvement, • Maintain effective control of all aspects of people processes including: absence management, 121’s, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements • Minimum 1 years’ experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role, • Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints, • Is able to demonstrate experience in complex, regulated customer service environment, • Can confidently manage assigned workloads at a team level, • Able to prioritise workloads to meet targets and timelines Required Skills • Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling, • Passionate about people engagement and delivering excellent customer service, • Attention to detail, • Is able to demonstrate excellent communication skills both verbally and in writing, • Comprehensive technical/computer skills, • Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills • People focused, • Is charismatic and engaging, • Excellent communication and influencing skills, • Advanced relationship building and stakeholder management skills, • Advanced levels of resilience and focus, • Self-motivated and can motivate others, with can-do attitude

Job Title: Assistant Operations Manager – BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader • If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders, • You’ll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes, • You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people, • You will drive excellent quality ensuring good customer outcomes, • If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you’ll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You’ll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We’ll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: • Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards, • Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team, • Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function, • Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making, • Maintaining an effective training and accreditation plan, • Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices, • Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We’re looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you’ll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You’ll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You’ll also need: • Minimum 3 years’ experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role., • End to End Complaint handling experience, • Identifying RCA complaints types and actioning possible solutions to reduce said complaints, • An understanding of our products, processes and relevant banking systems, • A background of working with risk and compliance

Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to build the foundation of a project management career. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: • Project Administrator - £26,000, • Project Coordinator - £33,000, • Junior Project Manager - £36,500, • PRINCE2 Project Manager - £61,500 The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management. Please note this is a training course and fees apply

Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to build the foundation of a project management career. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: • Project Administrator - £26,000, • Project Coordinator - £33,000, • Junior Project Manager - £36,500, • PRINCE2 Project Manager - £61,500 The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management. Please note this is a training course and fees apply

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you’ll need strong people skills so you can build relationships defined by trust. You’ll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you’ll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you’re good at and what you find interesting. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We’re looking for someone with: * Ability to advise on the tax treatment of share options and other forms of employee share ownership * An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc * Expertise on split interest, freezer and nil paid arrangements * Experience in the preparation of share valuations and liaison with HMRC * Staff management and mentoring experience * Awareness of accounting, employment law and company law implications of share incentives * Experience of dealing direct with clients including agreement of fees * Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you’ll need strong people skills so you can build relationships defined by trust. You’ll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you’ll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you’re good at and what you find interesting. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We’re looking for someone with: * Ability to advise on the tax treatment of share options and other forms of employee share ownership * An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc * Expertise on split interest, freezer and nil paid arrangements * Experience in the preparation of share valuations and liaison with HMRC * Staff management and mentoring experience * Awareness of accounting, employment law and company law implications of share incentives * Experience of dealing direct with clients including agreement of fees * Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you’ll need strong people skills so you can build relationships defined by trust. You’ll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you’ll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you’re good at and what you find interesting. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We’re looking for someone with: * Ability to advise on the tax treatment of share options and other forms of employee share ownership * An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc * Expertise on split interest, freezer and nil paid arrangements * Experience in the preparation of share valuations and liaison with HMRC * Staff management and mentoring experience * Awareness of accounting, employment law and company law implications of share incentives * Experience of dealing direct with clients including agreement of fees * Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the North West. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. • Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion, • Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures, • Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information, • Ensure that all the client and operational requirements are met in a professional and efficient manner, • Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption, • Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved, • Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change, • Ensure that safety issues are reported in line with Company procedures, • SHEA (Gas), • NRSWA 1991 (Supervisor), • SCO 1,2 & 5 (preferred), • IOSH or SMSTS (preferred), • NCO Gas Level 2 / Gas manager’s appreciation We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

As a Gas Construction Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our Client’s expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a ‘right first time’ approach. • You will be managing the Service Delivery Supervisor’s, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures., • Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met., • Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores., • Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved., • Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc., • Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate, • Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks), • Maintain strong customer focus, to support improved OFGEM score, • Monitor, meet and strive to exceed all business performance targets, • Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents, • Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working, • Manage their business unit to promote team working and collaboration, • Carry out the appropriate performance reviews and development of staff, defined by P&OD, • Ensure that Occupational Health requirements are implemented, • To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation, • Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA, • Relevant Gas Qualification, • IGEM incorporated / technical engineer, • SHEA (Gas), • NRSWA 1991 (Supervisor), • SCO 1, 2, 4 & 5 (MR2), SCO 1, 2 & 5 (MR1), • IOSH, • NEBOSH (preferred), • NCO Gas Level 3, • ILM etc We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Recertification Manager – Safety Systems Job Title: Recertification Manager – Safety Systems Job reference Number: Office Based: Manchester (Covering North West) Remuneration: £35,000 - £40,000 Benefits: Pension scheme, 25 Days A/L & full comprehensive benefits package The role of the Recertification Manager – Safety Systems will involve: • Recertification Manager position, leading and managing the Recertification department dealing with a manufactured range of height safety and fall arrest safety systems (such as access ladders, walkway systems, lifelines, safety gates, steel and aluminum railing systems), • Oversee operational delivery, including scheduling, CRM activity, site visits, surveys, and resolving issues, • Manage the Recertification Team (a team of 10), conducting performance reviews and ensuring engineers remain fully compliant with current regulations, • Drive business growth, including new revenue streams, contract renewals, upselling services, and winning new clients, • Average order values range from £10,000 to £250,000, • Must have construction experience dealing with a technical product; ideally height safety and fall arrest safety systems although would be open to entrance systems or roofing systems, • Must have people management experience, • Must have previous experience within repair, maintenance, re-testing, servicing or related, • Strong preference for experience of working at height, • Existing IOSH or NEBOSH certification or open to getting qualification., • Capable of managing and expanding existing relationships and generating new business

Technical Manager – Electrical Manchester Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary NG Bailey have a fantastic opportunity for a Technical Manager to join our team ideally based in our office in Salford, Manchester. In this role you will lead, own and manage the technical risk and opportunities within the business, from inception through to completion and client handover. This would be a great opportunity for an experienced Design Manager, Technical Manager, Project Manager or similar with a strong electrical background to join us working on prestigious projects within the region.We do offer flexibility of hybrid working with 3 days in the office. There would be a travel requirement within the region of work and on occasional basis across the UK. Some of the key deliverables in this role will include: • Lead the technical engineering management on internally and externally designed projects to successfully achieve company, team and individual objectives relating to the implementation of best value design, management of opportunities and risk mitigation., • Provide technical advice and assistance to other areas of the business and support business development from a technical solution perspective., • Conduct regular independent design/technical reviews of both internal and external designs in accordance with the NG Bailey technical review process, ensuring that both internal and external designs are technically correct and represent best value and comply with all legal and contracted requirements., • Prepare monthly project reports for Senior Stakeholders highlighting progress, risks, opportunities, and resource issues., • Advise on commercial progress against plan, any variances from plan and the corrective actions being taken., • On external designs, take ownership of the completion of the responsibilities matrix of the Engagement of Consultant Pack, ensuring that scope gaps are mitigated., • Build and maintain mutually beneficial customer, key supplier and internal relationships. Promote the design team and actively seek out new opportunities. Communicate proactively with project stakeholders to improve our collaboration with operational teams. As mentioned above we are looking for an individual with a strong electrical background from a Project Manager or Design background. If you have the following, we would like to hear from you: • Good understanding of Design and Build and traditional construction contracts, • A degree In Electrical, Building Services or other relevant discipline We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Car/Car allowance, • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LO1 #LI-onsite

Onward Homes are seeking a proactive and community-focused Part-Time Scheme Manager to support residents in Sale. This is a hands-on role where you'll help maintain a safe, welcoming environment, provide day-to-day support to tenants and act as a key point of contact on site. You'll play an important part in ensuring the scheme runs smoothly and residents feel supported, listened to and well-connected to the services they need. This is an ASAP start and will run until July.Working Monday, Wednesday and Friday for 4 hours per day.Hourly rate: £14.10 - £15.60 per hour. Enhanced DBS is essential for this role. Your new role • Being a visible and approachable presence on site, • Carrying out daily checks to ensure the building is safe, clean, and compliant, • Supporting residents with queries and signposting where needed, • Liaising with contractors, repairs teams and housing colleagues, • Reporting any concerns promptly and maintaining accurate records, • Previous experience in housing, supported housing or scheme management, • Strong communication skills and a calm, approachable manner, • Confidence working independently, • Good organisational skills and attention to detail, • Weekly Pay, • Option to be paid PAYE or Umbrella Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are working with a well established, stable and highly reputable Main Contractor who have a great company culture and ethos - the company genuinely value their staff and treat their employees well and as such have great staff retention rates. They are proud to make a difference to communities across the North West by providing critical upgrades to homes and buildings in the region. The company ... ZIPC1_UKTJ

Product Manager - Payments Experience We’re hiring exceptional Product Managers to help shape the future of our digital customer journey. One role will have a strong marketing and engagement focus, while the other will centre on payments and transactional experiences. Both roles will work at the heart of our product strategy, partnering with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. We’re hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition; and another with a Payments focus, tasked with enhancing our core payments and transactional experience, ensuring seamless money movement and contributing to the strength and trust of our financial product offering through deep expertise in payments systems and fintech user expectations. Key Responsibilities • Develop and implement customer retention strategies to improve engagement and long-term retention., • Enhance in-app features (such as budgeting tools or payments flows) to deliver clear, tangible value to users., • Analyse customer behaviour, engagement metrics, and drop-off points to drive product improvements., • Collaborate with marketing, UX/UI, and development teams to refine the customer journey., • Gather and act on user feedback to improve features and the overall experience., • Liaise with internal teams and senior leadership to align product strategies with business goals. Key Requirements, • Proven experience as a Product Owner, Product Manager, or Digital Lead in a customer-focused role., • Strong background in digital product development, ideally within financial services, fintech, or subscription-based businesses., • Experience with customer engagement, retention strategies, or payments platforms, depending on the role., • Familiarity with budgeting tools, personal finance apps, or financial transaction systems., • Data-driven mindset with the ability to analyse user behaviour and make informed product decisions., • Excellent stakeholder management and communication skills. Why Join?, • Opportunity to shape a key digital product and deliver real customer value., • Work within a growing, innovative team with a strong digital presence.

Senior Data Manager - SAP RISE Programme Location: Manchester (2 days per week on site)Rate: £600-650pd inside IR35 We're working with a leading organisation on a large-scale SAP RISE transformation and are looking for a Senior Data Manager. This is a senior, hands-on role where you will drive data quality improvements upstream and influence senior stakeholders across finance, supplier and operational data domains. You'll support data migration and enhancement initiatives as part of the SAP RISE programme, ensuring high-quality, standardised data for the business. Key Responsibilities • Lead data quality improvements at source and advocate for best practice across the organisation, • Develop data quality rules and input into solution design, • Define and implement data governance policies, standards, and controls, • Support SAP RISE data migration and transformation activities, • Conduct impact analysis across key data domains (finance, tax, supplier onboarding), • Steer delivery alongside programme leadership, • Collaborate with vendors and internal teams to ensure compliance with data requirements and standards, • Significant experience as a Senior Data Manager on large-scale transformation programmes, • Proven ability to drive data quality improvements upstream, • Strong executive influence and stakeholder management skills, • Experience with SAP data structures preferred (ECC / S/4 / RISE), • Strong programme awareness: delivery oversight, RAID and steering committees, • Experience with tools such as dbt, Tableau or governance tools like Collibra is desirable, • Awareness of AWS or cloud environments, • Work on a high-profile SAP RISE programme with global impact, • Senior role with ownership and influence

At Moorepay, we’re on a mission to simplify and automate payroll and HR for UK businesses. With thousands of clients relying on our trusted platform and services, we combine powerful technology, compliance expertise, and brilliant people to deliver seamless workforce solutions. As we scale, we're looking for a Technical Project Manager who can bridge the gap between software engineering and business delivery, ensuring our offshore teams remain aligned, productive, and focused on value. You will be responsible for the successful delivery of technology projects across Moorepay’s HR and Payroll product suite. Combining technical background with strong project management skills, you'll oversee the work of multiple offshore development teams, track project performance, and drive process improvement using Azure DevOps and other delivery tools. This is a key role in ensuring we deliver high-quality, secure, and timely solutions to our clients, with transparency and accountability at every stage. Key Responsibilities: Project Planning & Execution: • Lead the planning and execution of technology projects using Agile or hybrid methodologies., • Us your technical background to ensure engineering to follow process, and us best practice., • Define and manage scope, timelines, resources, and budgets across multiple concurrent initiatives., • Act as the primary liaison between UK-based stakeholders, product team, engineers and offshore development/test teams., • Monitor offshore team activities, helping remove blockers and ensure alignment with strategic goals., • Use Azure DevOps to track work items, monitor progress, and report on delivery performance., • Drive Azure DevOps best practices across all teams, and ensure processes are followed., • Regularly assess project health across teams – highlighting risks, issues, and variances to leadership., • Provide structured reports and recommendations to drive accountability and improvements., • Help mature Moorepay’s project delivery frameworks and Agile adoption., • Collaborate with Product, Engineering, QA, and DevOps to evolve best practices., • Proven experience managing software delivery projects in a technical environment., • Strong knowledge of Azure DevOps – boards, pipelines, and reporting., • A technical background in Microsoft technologies., • Experience working with offshore or distributed development teams., • Solid grasp of Agile/Scrum and hybrid delivery models., • Ability to manage multiple priorities and stakeholders in a fast-paced environment., • Excellent communication, facilitation, and documentation skills., • Experience with metrics-based project health tracking (e.g., DORA, velocity)., • Familiarity with cloud-based software development (Azure preferred)., • Understanding of CI/CD practices and DevOps culture., • Experience in HR or Payroll software solutions advantageous, but not essential

Financial Operations Manager I'm currently supporting a fantastic organisation looking to bring on a Financial Operations Manager to join their supportive Finance team. A great opportunity for someone who enjoys a varied leadership role across financial operations, systems, and team management. Key responsibilities: • Lead the Financial Operations team, • Oversee purchase ledger, sales ledger, credit control & payroll, • Manage month-end processes (reconciliations, journals, reporting), • Support management accounts and financial reporting, • Monitor KPIs (debtors, creditors, cashflow), • Act as key contact for banking & treasury, • Manage and improve finance systems (Open Accounts & EBIS), • Support audits and statutory reporting, • Oversee payroll, pensions, VAT & returns, • Drive process improvements and efficiency What we're looking for: • Qualified accountant (ACCA/CIMA/ICAEW/CIPFA) or equivalent experience, • Strong background in transactional finance, • Proven team management experience, • Able to work in a fast-paced environment, • Strong systems and analytical skills, • Confident communicator with stakeholders, • Proactive, organised, and team-focused, • Education/public sector experience (desirable) This is a brilliant opportunity to join a collaborative team and make a real impact. If you're interested, feel free to message me or email Location: Manchester Salary: £42k to £47k Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.

Job description: HGV Workshop Supervisor Astley (Manchester) Careermakers Recruitment are currently recruiting for a qualifiedHGV Workshop Supervisoron behalf of our client based inAstley. This is an excellent opportunity to join a well-established operation on a full-time, permanent basis. Salary: £40,000 £45,000 per annum (depending on experience) Working Hours: • Monday to Friday, • 4050 hours per week (... ZIPC1_UKTJ

JOB-20240819-db742659 Job Title: Social Work Team Manager – Children with Disabilities TeamLocation: Manchester, UKSalary: £46 per HourJob Type: Full-Time LocumContract Duration: 3 Months About the Role Take this opportunity to lead as a Social Work Team Manager in the Children with Disabilities Team in vibrant Manchester. This full-time, locum position offers a competitive hourly rate of £46 over 3 months. You will oversee a dedicated team, ensuring high-quality social work practice while making a profound impact on the lives of children with disabilities and their families. Perks and Benefits • Locum role: Enjoy the flexibility and variety that locum work offers, perfect for those who thrive in different environments., • Competitive pay: £46 per hour recognises your expertise and contribution., • Diverse experience: Temporary work provides exposure to a range of cases and professional settings, enhancing your skills., • Oversee and manage the Children with Disabilities Team, ensuring the highest standards of social work practice., • Facilitate and supervise case management, ensuring personalised and effective support for children and families., • Develop and implement tailored care plans, responding to the unique needs of each child with a holistic family focus., • Lead team meetings, providing guidance and promoting collaborative problem-solving., • Ensure compliance and maintain up-to-date knowledge of relevant legislation and policies affecting disabled children. Working with Sanctuary Personnel Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and multiple prestigious awards, we are dedicated to securing the best rates for roles that match your skills and experience.

Digital Data Senior Manager, Data Governance, Data Architecture, Data Engineering, Azure, Fabric, Databricks, Manchester, Hybrid Digital Data Consultant required to work for a highly ambitious and fast-growing Consulting function, based in Manchester on a hybrid basis. The expectation is to be in the office circa two days per week and the rest from home. Please read in full before applying… We need someone who is a seasoned Data Governance specialist and someone who has exposure to Data Architecture and Engineering …not someone who has “done a bit of data”. This requires someone who has operated at Senior Manager level, someone who has the gravitas to face-off to senior stakeholders, shape work, originate opportunities and help take clients on a proper data journey. You will be joining a rapidly maturing Digital Consulting team that works across the United Kingdom, where the work is genuinely varied, fast-paced and focused on helping clients use digital technology to create real business outcomes. You will report into a Partner and will play a major part in leading, growing, mentoring and shaping the team around you. This is ideal for someone who is commercially minded, confident, curious, comfortable with ambiguity and genuinely enjoys solving complex business and data problems in the world of Data Governance…not just producing technical artefacts for the sake of it. You must enjoy working with people and influencing outcomes, not hiding behind documents or code. Read on for more details… Skills and experience required: • Data Governance first mindset with solid experience across multiple sectors, • A strong professional network across the United Kingdom and a demonstrable track record of originating, shaping and converting consulting opportunities for Data, Analytics and Artificial Intelligence projects, • Strong consulting experience that includes solution development, proposal creation, commercial negotiation and building trusted adviser relationships with senior-level clients, • Proven ability to work with technical teams and data projects, with excellent coaching and mentoring skills, • A collaborative, pragmatic and client-centred mindset, with the ability to translate business problems into compelling data-led solutions, • A natural problem solver with intellectual curiosity and an agile, forward-thinking outlook, • A strong understanding of the real challenges businesses face today, and how digital and data technologies can genuinely enable change and transformation, • Significant experience in data architecture and data engineering, including building data platforms and working with cloud technologies such as Microsoft Azure, • Good grounding in programming and data engineering languages and frameworks such as Python, SQL, Microsoft Fabric and Databricks, • Certifications in relevant cloud and data technologies (Azure etc.) would be beneficial

Are you a confident BIM professional ready to step up?Do you love solving coordination challenges and producing beautifully detailed models?Looking for a team that values development, collaboration, and innovation?This could be the next move you've been waiting for. About the Role We're looking for a talented BIM Co-ordinator to join a thriving digital engineering team in Manchester.You'll take ownership of MEP coordination, clash detection and model QA across an exciting variety of projects - from major schemes to smaller, fast-paced builds.If you've got strong Revit skills and understand how mechanical & electrical services are installed in the real world, you'll fit right in. What You'll Be Doing: • Leading MEP modelling in Revit, including plantrooms and prefab solutions, • Producing high-quality, installation-ready drawing packs, • Updating and managing drawings to "as-built" status, • Running clash detection and contributing to coordination reviews, • Ensuring models meet required standards and QA procedures, • Liaising directly with clients, designers, and project teams, • Minimum 4 years' experience modelling mechanical and electrical systems, • Strong knowledge of how services are installed in buildings, • Advanced skills in Revit, Navisworks Manage, and AutoCAD, • Experience working in Common Data Environments, • Ability to deliver detailed installation drawings, • Confident communicator with a proactive, problem-solving approach, • Genuine career progression into senior coordination roles, • Friendly, collaborative team who want you to succeed, • Exposure to a wide variety of construction sectors, • In-house development and ongoing digital training, • Competitive salary (DOE), • 25 days holiday (+ birthday day off), • Flexible working hours, • Company pension, • Extensive private healthcare, • Life insurance OR If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Delivery Manager This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester or Stoke. We also have largely remote options available. Role Purpose: As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instill sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. This role sits within our IT Delivery team. Key Accountabilities and Responsibilities: • Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement., • Provide effective coaching and guidance to your squads., • Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment., • Support delivery by monitoring and reporting progress, ensuring timely and effective implementation., • Communicate issues and impediments promptly to facilitate rapid decision-making., • Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency., • Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement., • Collaborate closely with PM’s, PO’s and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals., • Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management., • Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness., • Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum., • Strong background in coaching with a passion for developing others., • Ability to influence others and outstanding facilitation skills., • Efficient in identifying and mitigating potential blockers or risks in delivery., • Adequate technical understanding of software and the Software Development Life Cycle (SDLC)., • Ability to communicate effectively between technical and non-technical stakeholders., • Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows., • Experience in strategic planning and contributing to high-level decision-making., • A collaborative and fast paced work environment, • Health care cash plan, • Yearly bonus scheme, • 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service), • Life Assurance 4x annual salary Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well. Having acquired and successfully integrated Co-op Insurance Services in 2021, BGLi in 2022 & Atlanta in 2024. Markerstudy are now pursuing innovative pricing techniques, taking advantage of an award-winning insurer hosted rating platform, whilst challenging existing embedded processes.

Project Manager - eDV ClearanceManchester12 Month Initial - Inside IR35 - Up to £650 pdMust Have Active eDV ClearanceAre you an Project Manager that wants to work with one of the leading names in the Aerospace and Defence space? Do you want to help solve some of the Defence industries biggest challenges?This business is one of the most respected Design, Engineering and Project management companies across the globe.On offer is the chance to join an elite team of people that are considered best in class, although this is a contract position they still heavily invest in training and progression of their staff to make sure that everybody can perform to the best of their abilities.As defence becomes one of the leading areas of investment in the world, this company has remained as an industry leading due to its cutting edge technology and a undying commitment to staying ahead of the curve. THE ROLE: • Oversee the BA team and help them solve challenges when dealing with new clients, • Help plan and map the roadmap, and liaise with clients to offer the best solutions, • Develop and implement the future digital transformation road map, • Support the Head of IT, • Experience in Agile Project Management Reference:BBBH24794 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Registered Manager (non-profit Independent Fostering Agency) About The Big Life Group The Big Life Group’s mission is to fight for equity, in health, in wealth and in life. We are a social business delivering a range of services across the North of England, covering everything from mental and physical health, addiction and criminal justice, to housing, education, family support and much more. What links them together is the way we work - The Big Life Way. We always stand shoulder-to shoulder with people, working with them on the things that matter most to them. Everything we do is designed and informed by the needs, priorities and strengths of people and communities. Our values Courage: We stand up for ourselves, and the people and communities we work alongside, even when that makes us unpopular, or challenges accepted wisdom. Creativity: We find innovative solutions that work, never accepting the easy option or the status quo. Honesty: We act with integrity, speaking the truth to ourselves and others. Inspiration: We are inspired by the people and communities we work with and share what we learn from them to inspire others. Thoughtful: We act with care and compassion and work to understand people’s experiences. We take time to listen, reflect and continually learn. Valuing difference: We recognise and celebrate the unique qualities, gifts, insights and perspectives that different people offer. Working at Big Life At Big Life, work is more than a job - it’s about standing shoulder-to-shoulder with people and communities, making a difference every day. We fight for equity in health, in wealth and in life, and that commitment starts with how our staff. Be yourself We want you to feel safe, respected and able to bring your whole self to work. Difference is celebrated here, and our staff networks - from menopause to neurodiversity, LGBTQI+ and more - create space to connect and support each other. Benefits that matter We offer more than a payslip - you’ll find wellbeing support through LifeWorks, Simply Health and mindfulness sessions, 25-30 days’ annual leave plus your birthday off, flexible working, and regular learning opportunities. Everyday perks include Blue Light Card discounts, savings schemes, cycle-to work, free eye tests and more - little extras to make life easier inside and outside of work. Recognised as outstanding We’re proud to be ranked by Best Companies as one of the UK’s outstanding places to work, with a two-star accreditation in 2024. A culture of trust and flexibility Our people describe our culture as relaxed and supportive. You’ll be trusted to plan your own day, take breaks when you need, and work in a way that fits with your life as well as your role. If you’re looking for more than a job - if you want to be part of a team that’s bold, creative and relentlessly committed to equity - then Big Life could be the place for you. The basics Salary £60,000-£65,000 per annum Hours 35 hours per week on a permanent contract Annual leave 25 days (increasing to 30 days after five years) Base Zion People’s Centre, Manchester, with the ability to work flexibly from home. Line manager Director of Children’s Care Services Closing date for applications 20 April 2026 What you’ll be doing The successful candidate will be the lead manager responsible for the administration of the Big Life Futures independent fostering agency. They will be responsible for ensuring effective systems are in place to match children with appropriate and available foster carers, overseeing individual carers and ensuring a caring and inclusive environment for the children, one which prioritises their psychological, emotional and social needs. You will work directly with the Director of Children’s Care Services to build and deliver a quality service. Responsibilities include providing excellent care to children, carers and families, monitoring and maintaining high standards against agreed criteria, and ensuring the service meets its statutory requirements. This is a great opportunity for anyone who meets the required qualifications and skills, has a demonstrable passion for delivering positive outcomes for children and young people, and wants to work within a forward-thinking, community-oriented organisation. For the full recruitment pack which includes the job description and person specification, and to apply, please go to: Registered Manager (non-profit Children’s Home) - The Big Life Group All applicants must complete the online application form.

Service Desk Team Leader Leading Managed Services Provider Hybrid - ManchesterPaying up to £50,000, depending on experience A fantastic opportunity has arisen for an experienced Service Desk Team Leader to join a highly respected Managed Services Provider. This role is centred on strong people leadership, guiding an established infrastructure team to deliver high-quality services across a broad customer base. The successful candidate will take ownership of day-to-day team management, mentoring, service quality, and workload coordination. The environment is built on VMware, enterprise backup solutions including Veeam and Commvault, and infrastructure from Dell and HP. While a solid technical background in these technologies is highly desirable, the primary focus is on leading, supporting, and developing the team. Key Responsibilities • Lead, motivate, and develop the Infrastructure Team, fostering collaboration and high performance., • Oversee workload distribution, resource planning, and performance management., • Ensure infrastructure services remain stable, secure, and aligned with customer requirements., • Drive continuous improvement in processes, documentation, and operational efficiency., • Work alongside senior leadership to support business strategy and service delivery excellence. Skills & Experience • Proven experience leading or mentoring an infrastructure or technical support team., • Strong communication and people-leadership capabilities, with the ability to guide, influence, and support others., • Technical understanding of VMware, Veeam, Commvault, Dell, and HP infrastructure solutions is highly advantageous., • Confident in managing priorities, improving workflows, and maintaining high service standards. Must be eligible for SC Clearance. Paying between £, depending on experience. Hybrid based - Manchester

Are you a passionate and experienced Registered Manager / Children Home Manager looking for your next challenge? A fantastic opportunity has arisen to join a well-established childcare provider renowned for delivering high-quality care and education for children and young people. As a Registered Manager / Children Home Manager, you will be responsible for leading and managing a children’s home, ensuring a safe, nurturing, and high-quality environment. This full-time permanent role offers a salary range of £55,000 - £70,000 and benefits. Willingness to register as a manager with OFSTED. You will be responsible for: • Lead the daily operations of the children’s home, ensuring compliance with regulatory and care standards., • Create a warm, family-style environment that supports children’s development, wellbeing, and education., • Inspire, mentor, and guide a passionate team, fostering a culture of excellence and collaboration., • Promote high-quality, engaging, and educational experiences for all children in your care., • Implement and maintain safeguarding, governance, and care policies across the home., • Manage resources, staffing, and schedules effectively to deliver seamless care. What we are looking for: • Previously worked as a Children's Home Manager, Registered Care Manager, Registered Home Manager, Registered Manager, Home Manager, Care Manager, Homecare manager or in a similar role., • At least 1 year of recent management or supervisory experience in a care setting., • Minimum 2 years’ recent experience in children’s residential care., • NVQ Level 3 (or equivalent) in a relevant field., • Competence in IT, including Microsoft Office., • Full UK driving licence. What’s on offer: • Competitive salary., • Flexible working arrangements., • 32 days annual leave entitlement., • Pension contributions., • On-site parking, • Referral programme, • Welcome bonus upon registration, • Discretionary bonus following regulatory approval., • Funding for essential qualifications and ongoing professional development., • Business vehicle provided if required., • Staff activity days, team events, and recognition awards., • Supportive leadership team and clear progression opportunities. This is a rare opportunity to lead a high-quality children’s home and make a genuine difference in young people’s lives. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Senior BIM Coordinator - MEPBuilding Services Engineering Manchester / Old Trafford Area Up to £45,000 + benefits Want to work with an established team in a growing environment? Looking for a position where you can work with an established team and on an exciting range of complex projects?About the Company A highly respected, UK-wide building services consultancy with over 80 years of engineering expertise and a team of 100+ specialists. They deliver innovative mechanical & electrical design across multiple sectors, with a particular strength in healthcare, specialist infrastructure, and technically complex projects. Their portfolio includes major hospital developments, specialist clinical facilities, large-scale commercial and education projects, and critical infrastructure schemes. They are especially known for high-quality healthcare engineering, where precision, compliance, and coordination are critical. The company is collaborative, forward-thinking, and technically ambitious, delivering low-carbon and sustainable solutions while maintaining long-term client relationships. The culture is professional yet progressive, combining the stability of an established consultancy with the agility to take on challenging, innovative projects.What they can offer you? • Work on high-profile healthcare and specialist projects where technical excellence matters, • Be part of a growing consultancy with a strong pipeline of complex M&E work Collaborate with highly skilled engineers who focus on delivering precision, compliance, and technical innovation, • Clear career progression in a company known for developing its talent, • Gain exposure to complex, technically demanding M&E and BIM coordination projects, • Supportive, collaborative culture with an emphasis on quality and innovationHow to apply? Get in touch with Jevon Astley-Jones who is the consultant dealing with this vacancy. Apply here or call ahead for more information.

Registered Manager (Residential Childcare) Manchester £55,000-£65,000 + Training + Progression + Bonus + Company Benefits Are you a Registered Manager from a Residential Childcare background looking for an autonomous leadership role where you will have a direct impact on the ongoing success of a well-established company who pride themselves on looking after and developing their staff offering the aut... ZIPC1_UKTJ

Delighted to be once more working with this PE backed business services Group who are searching for a data-driven, commercially minded Growth Lead/Manager to design, enable and optimise commercial initiatives that help frontline teams and channels sell more effectively. This includes developing commercial propositions, identifying cross-sell opportunities within the existing base, improving channel performance, and activating targeted campaigns that accelerate customer acquisition, improve conversion performance, and unlock new revenue opportunities across their product portfolio. This is an excellent opportunity to join this business at an exciting time, reporting directly into a new Head of Division with extensive experience in the industry, who will be a great mentor. He is seeking an ambitious, career hungry individual to really drive commercial performance and become a leading figure within this hugely significant area of the business. This role will offer ownership of the end-to-end growth funnel-driving measurable improvements in acquisition, activation, retention, and monetisation across service lines. Acting as as the conduit between marketing, digital, product, engineering and commercial, this role is high-impact and hands on with significant visibility across the business. More specifically you will be responsible for the following: • Develop and optimise channel strategies across digital, retail, partner and B2B routes., • Identify new demand channels and growth loops, • Build and run experiments across web, mobile, onboarding and CRM journeys., • Use data to scale winning experiments and retire underperforming ones., • Analyse the full acquisition funnel from impression to activation, installation, and first bill., • Build dashboards to track key KPIs, use insights to recommend high-impact growth priorities., • Work with marketing on paid campaigns, audience segmentation, message testing, and landing page optimisation., • Work with data teams to improve tracking and measurement frameworks., • Align with commercial teams on pricing, promotions and packaging strategies., • Feed customer insights into service, operations and engineering., • Lead continuous improvement of customer journeys (sign-up, installation, renewal, support). They are seeking a candidate with proven experience in growth, digital marketing, product, or commercial roles. Ideally within telecoms, tech, broadband or subscription-based services, you will have strong analytical skills, with the ability to turn data and insights into clear, actionable commercial strategies, along wiith an understanding of multiple routes to market, including direct sales and partner channels. The ability to work cross functionally is key, to influence and collaborate across teams without direct authority. An excellent salary and benefits package is offered, plus ample opportunity for career progression and development. Shortlisting due to take place w/c 6th April, with interviews taking place the following weeks so please do apply without delay. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

NIC Electrical Supervisor - Up to £49k + Overtime + Van + Excellent BenefitsExciting opportunity for experienced electricians looking for a stable career with great pay, benefits, and progression!We're looking for a skilled NIC Electrical Supervisor to join a Northern & Midlands Service & Maintenance team, covering the Northwest, Yorkshire, Midlands down to Birmingham. You'll be working across a variety of buildings, including commercial offices, healthcare and high-rise apartments, carrying out planned and reactive maintenance on electrical systems.This field-based role offers door-to-door pay, plenty of overtime, and a solid benefits package. If you're looking for job security, variety, and career growth, this could be the perfect opportunity for you!What's in it for you? Salary up to £49k (depending on experience) Overtime at premium rates - 1.5x weekdays & Saturdays, 2x Sundays & BH On-call bonus - £150 per week + 4 hours paid per callout Fully equipped van - Paid door-to-door travel Private pension & healthcare Ongoing training & career developmentWhat we're looking for: Experience in electrical PPM and reactive maintenance Knowledge of control systems 18th Edition qualification (Essential) 2391 Test & Inspect (Essential) C&G or NVQ Level 2+ in Electrical Installations (Essential) Full UK driving licence CRB/DBS checked (Essential) Basic IT skills & report writing abilityWho would this suit?This role is ideal for someone with experience in Building Services, M&E, Facilities Management, Fire & Security, Industrial Maintenance, or similar fields. If you've worked as an Electrician, NIC Supervisor, Electrical Engineer, Service Engineer, Test & Inspection Engineer, or Maintenance Engineer, we want to hear from you!Ready to take the next step? Apply today!Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .

Graduate Property Manager Manchester, Didsbury (HQ) 24,906 Temporary, Full Time Closing Date - Thursday 30th April Assessment Day - Late May 2026 Final Stage Interview - June 2026 Role Overview Reporting to the Operations Manager, you will develop, co-ordinate and ensure delivery of a comprehensive generic housing management service to the Association’s Leasehold and affordable housing properties (included rented and shared ownership) and assist in the design proposals for new developments. you will provide a high-quality, responsive and value-for-money housing management service to our customers and an exceptional “first point of contact resolution” customer experience. What you’ll be doing as a graduate Property Manager at Great Places · To undertaking regular estate visits and monitoring of service contracts, addressing property and estate management issues ensuring that service is delivered proactively and taking steps to address any contract under performance. · To co-ordinate the delivery of a comprehensive leasehold, tenancy and estate management service to a defined neighbourhood or “patch” on a range of issues including rents and rent arrears, tenancy/leasehold management, anti-social behaviours and general housing advice developing effective prevention and intervention services. · Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, within budgets and in accordance with legislative requirements. · To be involved in the preparation of service charge accounts and budgets. · To deliver value for money and manage resources effectively and efficiently, ensuring that targets (financial and non-financial) are met; · To promote Great Places to employers, sector bodies, and the local community, developing effective partnerships with employers, the funding agencies and other representative bodies; · To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy · To undertake appropriate training and staff development. · To identify and develop individual contribution in the delivery of the Great Places competency framework What we are looking for.......... · Someone who will maintain strict confidentiality of sensitive information · Professionalism, integrity and respect for diversity · A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing · To ensure the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places; · A team player who brings a positive, helpful attitude · Someone open to learning and developing their skills and experience · A good listener who takes pride in detail and follow-through · Someone who is motivated by improving people’s lives · Develop an in-depth knowledge of properties and customers within the patch and focus on making connections with customers and other stakeholders. · To promote the range of tools to enable customers to manage their rent accounts independently and provide advice about the ways they can access financial help What you’ll need......... · A high level of attention to detail · Able to work as part of a team as well as on own initiative · Ambitious with a personal drive to succeed · Commitment to work in partnership with others for the benefit of Great Places · Personally positive and highly motivated · Professional and value led with integrity, inclusivity and respect for diversity · The ability to work well during periods of change or uncertainty · Willingness to learn and ambition to become a leader within your chosen field · Ability to build and maintain trust and respect · Adopt a flexible working style to ensure the delivery of a high standard of service and positive customer experience. How we support you and your career at Great Places…. · A fully accredited qualification to aid in your development · Full equipment to help you perform best at your role · Dedicated time each week for studying and learning · Mentorship and line management from senior professionals · A warm, inclusive team where your ideas and growth matter · Access to our Growing Greatness talent programme including workshops, networks, and development activities · Support from our Emerging Talent and Development Specialist which will include reviews, check-ins and the opportunity to discuss your progress

Design Director - Building Services A well-established M&E Design and Build contractor providing full turnkey mechanical and electrical installation and maintenance services is seeking a Mechanical Design or Building Services Engineer to head up the design team. With over 20 years of successful delivery across commercial, healthcare, motor retail, and high-security environments, the business contin... ZIPC1_UKTJ

Agile Delivery Manager Salary: Up to £81,875Location: Manchester - Hybrid (2 days per month onsite) An esteemed organisation in Manchester one of the UK's largest regulators for medical practitioners is seeking an experienced Agile Delivery Manager to join their Information Systems team on a permanent basis. This is a high-impact role supporting enterprise systems critical to public trust and patient safety. You will lead delivery across three concurrent projects, managing established agile teams of 4-8 people per project, within a complex, highly integrated technology environment. The organisation offers a flexible hybrid working model (two days per month onsite), alongside an excellent benefits package including 30 days annual leave, 15% employer pension contribution, private medical insurance, and extensive learning and well being support. What you'll do • Lead and coordinate delivery across three parallel agile projects, managing risks, dependencies, and priorities, • Act as Scrum Master for multiple established teams, guiding delivery while adapting leadership style to different individuals, • Drive continuous improvement across ways of working, delivery performance, and team effectiveness, • Build strong working relationships quickly within a mature, well-established delivery function, • Work closely with Product Managers to refine backlogs, agree priorities, and publish clear delivery road maps, • Represent teams with senior stakeholders, providing clear, transparent communication on progress and delivery outcomes, • Support delivery across enterprise-scale systems, with strong focus on:, • Data integrity and governance, • System integrations and dependencies, • Stability within live production environments, • Contribute to and support system implementations and integrations affecting 2,000+ usersWhat you bring, • Proven experience delivering multiple enterprise-scale software projects concurrently, • Strong people leadership experience, managing 4-8 people per team across multiple delivery streams, • Excellent communication skills, with the ability to work effectively with diverse technical and nontechnical stakeholders, • Solid experience working with enterprise systems, data-critical platforms, and integrated architectures, • Hands-on experience with agile delivery tools such as Jira or Azure DevOps, • Ability to join an established team, build rapport quickly, and add value through influence and improvement, • Experience supporting delivery in large, regulated or public-sector environments is desirable Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Project Manager (IT / Telecoms) Manchester (Can also be located: Oldham, Rochdale, Bolton, Warrington, Wigan, Knutsford, Stockport, Altrincham and surrounding areas) £45,000 - £48,000 + Training + Progression + Hybrid working + Days Are you a Project Manager from a Telecoms / IT background looking to join a market-leading company providing a one-off opportunity to lead innovative and multi-million pound projects? On offer is an exciting role working for a pioneering business where you will receive specialist training on the latest technology whilst rapidly progressing your career. This UK leading company provide infrastructure to multiple businesses across the UK allowing for efficient communications. They specialise in a variety of sectors from Telecommunications to Hosted Solutions. In this varied role you will be responsible for leading and rolling out projects to blue-chip clients all across the UK. This is a remote working position with the full equipment provided to manage the sales, installation and maintenance of projects from home. This role would suit a Project Manager with previous experience in the Telecommunications / IT Industry looking for a great opportunity to develop your career technically and progress into senior posts. The role: • Project Management of Communication System roll outs., • Direct contact for many blue-chip / leading clients., • Project Management experience., • Telecommunications / IT / Unified communications background., • Commutable to Manchester. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

We are looking for an experienced and enthusiastic Team Leader to join our dedicated team of staff at our Salford Physical Disabilities Service. As a Team Leader, you will work closely with the Registered Manager and Deputy Manager ensuring the effective delivery and daily operational management of our service. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to the staff team. You will ensure the provision of person-centered support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development. Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centered reviews, putting each person’s views and journey at the heart of planning and decision-making. Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will support with ensuring robust quality monitoring methods. You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work. If you’re interested in this opportunity and would like to discuss it further, please contact Lea Kerrigan, Registered Manager on or Marie Walsh, Deputy Manager on . Vacancy Reference Number: 85613 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Senior Security Threat & Vulnerability Manager role at a leading UK telecoms provider. Own the end-to-end TVM lifecycle across hybrid on-prem/cloud environments: strategy, scanning, triage, remediation, and governance.? Lead Enterprise Threat & Vulnerability Management - Own the Cyber Frontline! Senior Security Threat & Vulnerability Manager My client is a leading UK Telecoms Provider looking for an experienced Threat & Vulnerability Manager to lead enterprise threat and vulnerability management across hybrid on-prem and cloud environments. * Own it all: From asset discovery & scanning to patch orchestration and exec reporting - unblock teams, automate noise, integrate with ITSM/CMDB/CI/CD.? * Influence at scale: Partner with platform/app owners, security risk managers, and seniors to hit SLAs and trend risk down.? * Tech-forward: Champion tooling, threat intel, and cloud-native TVM in a fast-paced telco environment. ? Essential: Enterprise TVM programme leadership, deep threat and vulnerability lifecycle expertise, stakeholder management, standards knowledge (ISO/PCI/TSA).? Desirable: DevOps/CI-CD integration, GRC tooling, CISSP/CISM/AZ-500 certification. InsightVM, rapid7, Qualys Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Job Title: Deputy Manager – Children’s Residential Home Location: Middleton, Greater Manchester Salary: DOE Contract: Full-time | Permanent Start Date: Immediate About the Role We are looking for an experienced and motivated Deputy Manager to join a children’s residential home in Middleton, Greater Manchester. This role offers the opportunity to support the Registered Manager in running the home, ensuring a safe, nurturing, and structured environment for children and young people, with the view to become a Dual Deputy Manager. As Deputy Manager, you will play a key role in leading the care team, implementing care plans, and promoting positive outcomes for residents, while ensuring the home operates in line with Ofsted regulations and Children’s Homes Quality Standards. Key Responsibilities • Support the Registered Manager in the day-to-day running of the home., • Assist in implementing and monitoring care plans for children and young people., • Supervise and support residential care staff, providing guidance, coaching, and mentoring., • Ensure compliance with Ofsted regulations and safeguarding requirements., • Contribute to risk assessments, behaviour management plans, and incident reporting., • Maintain high standards of care, safety, and wellbeing for all residents., • Support recruitment, training, and performance management of staff., • Deputise for the Registered Manager when required., • Experience working in residential childcare, ideally in a senior or supervisory role., • Knowledge of Ofsted regulations and Children’s Homes Quality Standards., • Strong leadership and team management skills., • Excellent communication, organisation, and problem-solving skills., • Level 3 Diploma in Residential Childcare or equivalent; Level 5 qualifications desirable., • Competitive salary depending on experience, • Opportunities for professional development and training., • Supportive and inclusive working environment. We are committed to safeguarding and promoting the welfare of children and young people. All applicants will undergo enhanced DBS checks, reference checks, and safer recruitment procedures.

Job Title: Quality Manager Location: Greater Manchester Reporting To: Operations Manager Hours: Monday to Friday, 39 hours (flexibility required) Type: Full-time Salary: Competitive About the Role This role is responsible for leading and developing the organisation's Quality Management System (QMS), ensuring products, processes, and systems meet internal, customer, and regulatory standards. Combining strategic leadership with hands-on shop floor presence, the Quality Manager will drive continuous improvement, manage ISO accreditations, and ensure quality issues are effectively resolved and prevented. Key Responsibilities Quality Management System • Own and improve the QMS, • Ensure compliance with ISO 9001 and ISO 14001, • Lead internal and external audits, • Maintain procedures, SOPs, and documentation, • Lead and develop the quality team, • Drive consistent standards across operations, • Analyse quality data (NCRs, scrap, rework, complaints), • Develop KPIs and dashboards, • Lead root cause analysis and corrective actions, • Act as key contact for quality issues, • Manage complaints and produce investigation reports, • Implement corrective and preventative actions Non-Conformance • Lead internal and external investigations, • Ensure NCR processes are followed and closed, • Work with production to reduce waste and variation, • Promote a proactive quality culture, • Introduce new tools, systems, and inspection methods Day-to-Day Activities • Review quality performance and trends, • Manage NCRs, complaints, and actions, • Conduct audits and shop floor checks, • Liaise with production and engineering, • Prepare reports for leadership, • Monitor improvement initiatives, • Experience in a Quality Manager or senior quality role in manufacturing, • Strong knowledge of ISO 9001 and audit processes, • Understanding of ISO 14001 (or willingness to learn), • Strong analytical and problem-solving skills, • Experience with root cause analysis, • Ability to manage customer relationships professionally, • Leadership experience Desirable • Background in fabrication, welding, or engineering, • Experience implementing QMS improvements, • Knowledge of Lean, Six Sigma, or similar, • Experience introducing ISO standards, • Opportunity to lead and shape the quality function, • Key role in a growing manufacturing environment, • High level of ownership and responsibility, • Culture focused on quality and continuous improvement About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Business Change & Transformation, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit

Our Client, Trafford Council, is seeking an Adults Team Manager to join their Team. Fantastic payrate of £40 per hour! Are you an Adults Social Worker, passionate about making a difference in your community? Do not miss out on this fantastic opportunity! Responsibilities of this role: • Lead and manage a neighbourhood-based adult social work team, • Oversee Care Act assessments, care planning, and reviews, • Provide professional supervision, support, and performance management, • Ensure safeguarding duties are met and risks managed effectively, • Maintain quality assurance of casework and decision-making, • Manage resources, workloads, budgets, and service demand, • Work with health, housing, and community partners to deliver integrated care, • Drive strengths-based, person-centred practice and service improvement, • Must be a Qualified Social Worker, registered with Social Work England., • Must have a Social Work qualification (Diploma in social work, social work degree or equivalent), • Dedicated Recruitment Consultant., • Aftercare service delivered by Candidate Care Team., • Free CV building and Interview support., • Free DBS checks., • Weekly payroll., • PAYE payroll option with additional benefits including holiday pay, healthcare, pension plus more., • CPD contributions., • Access to full UK jobs market with top tier status across many public and private sector clients.

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: • Own and lead Problem Management & Known Error activities within SLA and KPI timeframes., • Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes., • Troubleshoot application specific, hardware, and endpoint problems., • Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities., • Design automation to improve processes and reduce recurring incidents., • Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds., • Experience in IT support/problem management in a professional office environment., • Strong troubleshooting and analytical skills with excellent attention to detail., • Genuine passion for root-cause analysis and long-term issue eradication., • Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments., • Ctrix or Azure Virtual Desktop, • Ability to prioritise effectively and take full ownership of tasks., • Collaborative team player who supports others and champions continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

TrueNorth are working with a growing tech consultancy on an urgent contract role looking for an Agile Delivery Manager to join the team. Agile Delivery Manager SFIA Level 4 (must have previous central gov experience) End client: Central Government Location: Manchester Hybrid/Remote: 1 day per month onsite Rate: £350-375 per day inside IR35 Contract Length: 3 months minimum - will extend Key skills and experience required: Proven experience as a Delivery Manager, supporting successful outcomes through collaborative team working Experience engaging with a wide range of stakeholders, maintaining clear communication and positive working relationships Strong delivery management skillset, contributing to planning, tracking, and reporting activities Practical experience using Jira to manage backlogs, track progress, and produce delivery reports Ability to communicate clearly and concisely, contributing effectively to meetings, governance, and reporting Strong organisational skills, with attention to detail and the ability to manage multiple activities concurrently If you are interested, please apply for immediate consideration

Data Team Lead Manchester (Hybrid) £65,000-£70,000 Role Purpose An established, data-driven fintech organisation is looking for a Data Team Lead to guide a high-performing data engineering team. In this position, you will combine hands-on technical expertise with people leadership to deliver reliable, scalable and actionable data solutions across the business. Data is central to the company's product development, customer experience, decision-making and commercial operations. The organisation operates with a hybrid data landscape, blending mature enterprise data technologies with a modern, evolving Lakehouse-style architecture. This approach supports large-scale analytics, real-time data processing and advanced data science workloads. The successful candidate will play a critical role in shaping how the data platform evolves, strengthening analytics capabilities and maturing data engineering practices. You will ensure the business can continue to scale its use of data without compromising quality, governance or performance. Data Team Lead Skills • Proven experience leading and developing high-performing, collaborative data engineering teams, • Strong background working with real-time, event-streaming data platforms, • Expertise in designing and managing modern data platforms, including both relational databases and cloud-based architectures, • Advanced SQL and T-SQL skills, with the ability to optimise queries, transformations and analytical workloads, • Experience administering Microsoft SQL Server, including upgrades, security, maintenance, backup/recovery and performance tuning, • Hands-on experience with AWS data services covering storage, compute and managed platforms, • Skilled in building and maintaining ETL/ELT pipelines using tools such as SSIS, Matillion or similar, • Experience delivering reporting and data visualisation solutions (e.g., Tableau), • Practical knowledge of event-driven or streaming data ingestion and processing, • Understanding of IaC (Infrastructure as Code) and automated infrastructure management, • Experience working with lakehouse or modern cloud-native data architectures, • Knowledge of ELT methodologies and cloud-based transformation frameworks, • Familiarity with data lakes, object storage and large-scale analytical data processing, • Experience working with non-relational or semi-structured data sources, • Understanding of modern data modelling for analytics and reporting, • Awareness of machine learning workflows or advanced analytics use cases, • Understanding of networking, security and access control within AWS or Azure, • Significant experience in a senior data engineering or technical leadership role, • Passionate about modern data technologies and staying current with industry advancements, • Naturally curious, proactive and eager to continuously learn, • Enjoys designing and maintaining systems that support scalability and long-term growth, • Collaborative and supportive, with a desire to mentor and upskill others, • Flexible and willing to work across all layers of the data stack

Employer Description RICOMAN is a UK lighting manufacturer specialising in commercial interior solutions for workplaces and commercial environments, designing and supplying both standard and bespoke lighting across the UK and UAE. The business works closely with designers, contractors and wholesalers, operating in a highly collaborative environment that connects sales, technical, production, warehouse and supplier teams. As a growing company, effective coordination of materials, production and lead times is essential, and they offer strong opportunities for employees to grow as the business continues to expand. Join us at RICOMAN and help power the future of smart, sustainable lighting by turning data into decisions that drive real impact. Responsibilities: • Coordinate purchasing, materials planning, and production workflows., • Manage order requirements: what needs to be built, ordered, and delivered on time., • Use Unleashed for purchasing, stock control, BOMs and supplier management., • Use Monday.com for job tracking and production scheduling., • Strong planning and organisational ability., • Good communication skills across multiple teams and departments., • Confident working with systems, data and Microsoft Excel., • Ability to problem solve and identify issues early., • Naturally organised, proactive and forward thinking., • Able to work independently while collaborating with different teams., • Enjoys structure, planning and keeping workflows running smoothly., • Spots potential problems before they arise., • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday – 9.00am to 5.30pm Benefits: • £28,000 – £30,000 salary depending on experience, • Company pension, • On-site parking, • Opportunity to progress into roles such as Production Planner, Supply Chain Coordinator or Buyer’s Assistant., • Potential to take on greater responsibility as the business continues to grow., • Development into managing full purchasing or production planning cycles., • Become a key part of the operational structure supporting business scaling.

Children's Home Registered Manager Crumpsall Manchester Lancashire M8 We have an established Organisation looking to set up a in Crumpsall, Manchester, supporting up to 3 8- to18 year olds with EBD SEMH and challenging behaviour. The group are passionate about Children's care, they are looking to build a therapeutic and safe environment for the children and young people. There will be full support given to the by the Directors and RI. We are looking for a dynamic leader – someone who is tenacious and passionate, with the ability to connect with those they meet and build meaningful and productive working relationships. If you have experience supporting vulnerable children ,you are qualified and looking for career progression this exciting new opportunity could be for you! Registered Manager Salary and Benefits • Competitive annual salary up to £65k dependent on experience., • Ability to demonstrate reasoning, numeracy, literacy and technology skills to required standard., • Ability to work as a team, working closely with colleagues and other agencies., • Ability to solve problems., • Able to work within the principles of the Children’s Act., • Demonstrate a sound working knowledge of Child Protection Issues and Procedures., • Sound knowledge of Children’s Homes procedures and relevant issues., • Ability to exercise authority., • Proven leadership and management abilities., • At least 18 months working experience as a Registered Manager or Deputy Manager in a Registered Children’s Home where the rating of their home is good to outstanding, • A minimum of two years’ experience at senior level in a Children’s Home., • Experience working with Children who have Mental Health, Emotional & Behavioural difficulties, • Have a very good understanding of the children’s homes regulations and quality standards, 2015, • Has a strong track record of achieving “Good” or “Outstanding” outcomes with Ofsted, • Demonstrates strong leadership, compliance, and safeguarding knowledge Contact Mick Hull Fieldview Care Recruitment Solutions