JOB TODAY logo

Trabajos Office & Admin en ByfleetCrear alertas

  • CLIENT SERVICES ASSISTANT
    CLIENT SERVICES ASSISTANT
    hace 17 horas
    £29741 anual
    Jornada completa
    Byfleet

    Job Summary We are seeking a dedicated and detail-oriented Client Services Assistant to join our team. The ideal candidate will play a pivotal role in ensuring exceptional client satisfaction by providing administrative support and managing client interactions efficiently. This position requires strong organisational skills, proficiency in clerical tasks, and the ability to handle multiple responsibilities in a fast-paced environment. Responsibilities Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. Maintain accurate client records and databases through diligent data entry. Assist with administrative tasks including managing correspondence and preparing documents. Ensure effective communication with clients via phone and email, and demonstrating excellent phone etiquette. Collaborate with team members to enhance service delivery and improve client experiences. Skills Proficient in clerical tasks with a strong focus on accuracy and attention to detail. Competent in using computer software. Strong data entry skills with the ability to manage large volumes of information effectively. Excellent phone etiquette and interpersonal skills for effective client communication. Highly organised with the ability to prioritise tasks and manage time efficiently. A proactive approach to problem-solving and a commitment to delivering high-quality service. Previous experience working in the courier sector would be a distinct advantage although it is not essential as full training will be provided. If you are passionate about client service and possess the necessary skills to thrive in this role, we encourage you to apply. Hours of work: Monday to Friday 8am to 6 pm (from office) with a daily 1 hour unpaid break + rostered Saturday working from home 8 am to 12 noon (after training) which is paid as overtime on top of the basic pay Job Type: Full-time Benefits: Company pension Free parking On-site parking Language: English (required) Work Location: In person

    ¡Incorporación inmediata!
    Inscripción fácil
  • Peer support admin (volunteer)
    Peer support admin (volunteer)
    hace 21 días
    Jornada parcial
    Walton on Thames

    Mind Over Monsters is a peer-led mental health support community, run entirely by volunteers with lived experience. We are not a company, charity, or clinical service, and we do not provide medical, therapeutic, or professional mental health treatment. We are recruiting for Volunteer Admin / Moderator roles to support the safe and effective running of our community spaces. The role includes: Moderating group chats and online spaces to ensure group rules and boundaries are followed Offering peer support within clearly defined, non-clinical boundaries Encouraging healthy coping strategies and signposting to appropriate external services when needed Identifying safeguarding concerns and escalating them appropriately in line with internal policies Supporting a respectful, inclusive, and safe environment for all members Completing basic administrative tasks such as incident reporting and handovers This role does not involve: Providing professional advice, diagnosis, or treatment Acting as a crisis service or emergency responder Replacing statutory or clinical mental health services All Volunteer Admins are required to: Be aged 18 or over Complete a Basic DBS check Undertake training, supervision, and a trial period Adhere to safeguarding, confidentiality, and data protection policies Maintain clear boundaries and prioritise both member and admin wellbeing This is a voluntary role, and admin wellbeing is prioritised at all times. Volunteers are encouraged to take breaks, step back when needed, and work only within their capacity.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil