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Business Central Support Analyst - £40,000 +Bonus, Slough My client is a leading Retail Brand based in Slough who are going through a really exciting time of growth. Part of this growth is moving from MS Dynamics to Business Central and the Business Central Support Analyst will play a key role in the migration and the ongoing support moving forwards. As our new Business Central Support Analyst you will be responsible for: • Own and Resolve application support tickets quickly and accurately, keeping communication clear and users informed., • Manage incidents, request, and problems with discipline and attention to service levels., • Work collaboratively within project teams to roll out Microsoft Business Central across the entire business, supporting configuration, testing and change delivery., • Oversee middleware integrations, ensuring data moves securely and reliably between platforms., • Troubleshoot API connections, reviewing payloads, authentication, and performance to maintain stability., • Protect data integrity across systems and take action to address discrepancies or recurring issues., • Support structured testing, release and change activities to ensure smooth transitions into production., • Contribute to continuous improvement, identifying process gaps and recommending smarter ways of working., • Communicating clearly and confidently with your team., • Following health & safety procedures at all times. The Business Central Support Analyst will be joining a fast-growing team and will naturally progress into a leadership position. There is a competitive salary and benefits on offer including strong bonus. Interested? Apply now for an immediate interview.

Associate Technical Business Analyst - 6 Month Fixed Term Contract - London Overview of team purpose The Technology and Data department ensures that London & Partners maintains a secure, scalable and resilient, technological ecosystem that underpins the organisations strategic goals and daily operations. We promote the effective use of technology and data, fostering collaboration to drive innovation, enhance internal processes and support, informed decision making across the organisation.Purpose of the role The Associate Technical Business Analyst supports the growth of Londons economy by helping London & Partners become a best-in-class organisation for technology, data, and knowledge management. This role plays a key part in ensuring the organisations technological ecosystem meets high standards of service for both internal teams and external clients. The analyst focuses on ensuring the reliability and security of technology solutions through effective requirements gathering process analysis and collaboration across the business.Key Tasks Engage with stakeholders to understand key business processes and support the organisation in leveraging technology effectively. Assist in gathering and validating requirements, translating them into precise technical specifications to enhance or develop systems and applications. Coordinate and support User Acceptance Testing (UAT) by developing test scenarios and working with stakeholders to validate that solutions meet business requirements. Ensure any defects identified during testing are documented and addressed before deployment. Support the maintenance of data integrity and security for systems and applications by following appropriate policies and procedures. Help ensure that proposed business solutions align with London & Partners strategic objectives and technology roadmap. Support the project lifecycle to ensure business requirements are successfully delivered. Assist in the testing of APIs by defining test scenarios and validating data exchanges between systems. You’ll have/bring The successful candidate will demonstrate: A focused and collaborative mindset to working across teams and contributing to cross-functional initiatives. A positive, service-oriented mindset to stakeholder engagement with a commitment to high-quality outcomes. Experience in building trusted relationships and managing expectations with business users at all levels. • Confidence in communication, with the ability to translate technical concepts into clear language for non-technical audiences. A proven ability to adapt effectively to shifting priorities and changing needs in a fast paced environment. A proactive approach to supporting colleagues across the Technology and Digital teams during periods of high demand. Skills & Competencies Experience in process mapping, business requirements gathering, and developing user stories. Ability to produce clear, high-quality documentation to support system and process improvements. Knowledge of supporting UAT and validating solutions using tools like Azure DevOps, Jira, or similar test management tools. Familiarity with Microsoft environments, including SharePoint, Teams, and Office 365 Understanding of data governance principles and system integration tools. • Basic exposure to data visualisation tools such as Power BI Basic exposure to SQL and/or SOQL Understanding of both Waterfall and Agile project environments You’ll Get ? 30 Days Annual Leave: Generous paid time off to rest, recharge, and enjoy life outside of work. ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly. ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development. ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported. ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks. ? Competitive Pension Scheme: Secure your future with our robust pension plan. ? Networking Opportunities: Expand your professional network within your chosen field. ? Geopolitical Insights: Gain unique perspectives on global economic and political trends. ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office. ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. Londons diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

A growing Lloyd's (re)insurer is looking to hire a Capital Modelling Actuary to join their capital team, supporting a rapidly evolving business and playing a key role in developing and enhancing the internal model. Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Key highlights: Major model integration project - lead work to integrate and develop the internal capital model across business platforms, including recalibration, codebase changes and model development. High-impact role - work closely with senior stakeholders to support business decisions, optimisation work and broader business use of the capital model, not just regulatory reporting. Technical capital modelling focus - involvement in model runs, parameter updates, process improvements and testing, with opportunities to shape model development as the business grows. Collaborative team with scope to grow - broad exposure across capital work with potential to manage an analyst over time. xrnqpay For more information please apply.

Min 2-4 years of experience in software development or project coordination. Project management experience will be an added advantage. Highly organized and able to manage multiple projects or tasks Independent, resourceful, analytical and able to solve problems effectively.

Application Support Analyst Slough | Up to £40,000 + 15% Bonus + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities * Own and resolve application support tickets with clear communication and accurate results. * Manage incidents, requests, and problems against agreed service levels. * Support project work, configuration, testing, and deployment through Azure DevOps. * Oversee middleware and system integrations to ensure secure and reliable data flow. * Troubleshoot APIs including payloads, authentication, and performance checks. * Protect data integrity across platforms and address recurring issues. * Support structured testing, release and change management processes. * Contribute to process and system improvements. * Maintain documentation including system guides, knowledge articles, and API references. * Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience * Experience with middleware or integration platforms (e.g. Mulesoft or similar). * Ability to work with APIs (headers, payloads, authentication, performance). * Familiarity with Azure DevOps (tickets, sprints, release workflows). * Understanding of IT service management practices (incident, problem, change). * Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). * Proficient with Microsoft 365 and Excel (lookups, pivots, data analysis). * Basic SQL or scripting knowledge (desirable). * Exposure to merchandising, supply chain, finance, or reporting systems (desirable). If you’re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment

Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains

Finance Business Analyst Location: Windsor | Hybrid - 1 day per week on-site Day Rate: £550 per day (via Umbrella) Contract: Initial 6 Months We are supporting a major UK Energy organisation with the appointment of a Business Analyst to join a technology delivery team responsible for IT projects across the Group Finance portfolio. This role will play a key part in bridging the gap between Finance and Technology, ensuring that business requirements are clearly defined and translated into effective technology solutions. The team is specifically seeking someone with strong end-to-end finance process knowledge, particularly across Record to Report, who can work closely with finance stakeholders to support large-scale system and process change initiatives. Key Responsibilities Lead business analysis activities across finance transformation and IT delivery projects Gather, analyse, and document functional and non-functional requirements across finance systems and processes Work closely with Finance stakeholders and technology teams to ensure solutions align with business objectives Facilitate workshops and stakeholder sessions to define requirements and business outcomes Map and analyse end-to-end finance processes, identifying opportunities for improvement and optimisation Support the full delivery lifecycle, ensuring requirements are traceable and validated through testing Contribute to supplier engagement processes including RFI/RFP evaluations Key Experience Required Proven experience as a Business Analyst delivering within finance environments Strong knowledge of end-to-end finance processes, particularly Record to Report, alongside planning, risk, and compliance processes Experience working closely with Group Finance or Corporate Finance functions SAP experience is essential Experience working in waterfall delivery environments Strong stakeholder engagement and workshop facilitation skills Desirable Experience with BlackLine or similar finance reconciliation / close management tools Finance qualification such as ACCA, CIMA, or equivalent practical experience within finance environments Interview Process: Two-stage interview process via Microsoft Teams, focusing on competency and previous project experience. If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive

Please note this is a training course and fees apply* What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- * Analysing elements within the business or the whole business * Making evaluations of all available data * Identifying problems and looking at potential improvements * Making a feasibility study in proposed improvements * Present your acquired information within a business case to the company or organisation. * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you