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- Delex Solutions
IT Support Analyst3 days ago£20000–£23000 yearlyFull-timeCity of London, LondonJob Title: IT Service Desk Analyst (1st Line) Role: Permanent Start Date: ASAP Salary: 20k – 23k (depending on experience) per annum Location: Farringdon, London (with travel to clients sites) Job Purpose Provide onsite and remote support to our client systems and users, which includes routine site visits, computer systems and software installations (projects), and computer network and connectivity maintenance. Responsibilities & Duties - Provide 1st line IT support using the service desk and monitoring systems. - Offer troubleshooting, support, and fixes for client IT equipment or network failures. - Provide phone, email or in-person support (onsite and remote) - Client routine site visits to perform IT checks and proactive support. - Walk clients through solutions to solve problems and direct questions to line managers & 3rd party specialists. - Demonstrate great customer service skills and patience. - Update client documentation and record IT environment changes. - Manage and maintain client backups including backup technologies used. - Maintain records of client hardware and software inventory - Assist with maintaining information security through controlled hardware or software installations. - The ability to learn from other staff members and apply the knowledge to future projects or support scenarios. - Follow disaster recovery plans for equipment, power, or security failures when necessary to protect data and security. Requirements - Ideally 1 year working in an IT environment - Basic understanding of IT networking and active directory environments. - Experience with Microsoft Office 365 administration. - Experience within a desktop support or IT administration role. - Good customer services skills - Good written and verbal communication IT Skills and Qualifications - Knowledge of Computers and Networks - Knowledge of Software and Hardware, Decision Making, Problem Solving, Critical Thinking - Strong Written and Verbal Communication, Interpersonal Communication - Attention to Detail, Ability to Work Under Pressure, Ability to Meet Goals, Patience.
Easy apply - Fresh Chapter Recruitment
Software Engineers, Cyber Security Analysts and AI Engineers wanted10 days ago£40000 yearlyFull-timeLondon🚀 We're Hiring: Software Engineers, Cybersecurity Analysts, and AI Engineers! 🚀 Location: Remote, Onsite and Hybrid Options Available Employment Type: Full-Time Are you a tech enthusiast ready to take your career to the next level? At Fresh Chapter Recruitment, we're passionate about connecting top talent with life-changing opportunities. We're currently recruiting for Software Engineers, Cybersecurity Analysts, and AI Engineers who are eager to push boundaries and drive innovation for our clients and their projects. 🔧 Roles We're Hiring For: Software Engineers: Build, test, and maintain robust applications and systems. Cybersecurity Analysts: Fortify systems with advanced security measures and proactive threat analysis. AI Engineers: Develop and optimize intelligent models to solve real-world challenges. 💡 What We’re Looking For: Proficiency in a variety of programming languages (Python, Java, C++, and more - please submit your CV regardless of the coding language you are specialised in). Strong understanding of cybersecurity frameworks, data privacy, and threat detection. AI model development experience and a problem-solving mindset. Adaptable, innovative thinkers with a passion for continuous learning. 🌟 What We Offer: Competitive salary and benefits package. Opportunities to work on cutting-edge projects. A supportive environment where your growth matters. Flexibility with remote or onsite work arrangements. 📧 Apply Today! Ready to write the next chapter of your career? Join us in shaping the future of technology. 👉 Send your CV across by applying today. Fresh Chapter Recruitment – It's time to start that next big chapter.
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