Quality service manager jobs in South Croydon

At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. Safeguarding Norbury Park is committed to safeguarding and promotes the welfare of all residents within the setting. We are committed to the promotion of equal opportunities and for all voices to be heard. This post is classed as having the main responsibility and will be one of the main Designated Safeguarding Lead and so will have a high degree of contact with the vulnerable residents and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people to achieve their goals. To assist and lead and management of the team in the smooth running of the home, ensuring that staff are well trained and can appropriately manage the behaviours of the residents and that there are suitable staff ratio’s on shift at all times. Main Duties -Inducting all new staff -Ensuring appropriate paperwork is in place for each resident including; Risk assessments, Care plans, Support plan etc. -Supporting and managing a team -Rota all staff on regular, predictable shift patterns - Aiding the Completion of Quality Assurance Documents - Staff development; arrange training for staff, probations and supervisions - Supporting the QA visits (joint task) - Liaising with external professionals - Attend LAC and other professional meetings - Maintaining the daily write-ups and logs Initial Setup of Norbury Park -Ensure that the residence is registered and compliant with all necessary regulation services. Such as; Ofsted, CQC etc. -Interview and appoint new staff - Assist in the Establishment of a staff team that is appropriately trained to support the young people/children appropriately -Ensure that budgets and staffing are within the allocated amount each month Maintaining Norbury Park -To ensure that the day to day running of the Care Home is smooth and efficient Staffing/ Management -Provide advice, guidance and training to staff where required Safeguarding -Share responsibility of the Designated Safeguarding Lead alongside the Care home managers Communication -Liaise with the manager and the Directors and inform them of any important updates, related to the residents, finance amongst other day to day things. -Weekly and Monthly meetings with the Directors Administration/Organisational -Develop and oversee the implementation of the Director’s strategy within the Company -Keep up to date with legislation and government guidance relating to the work of the Company -To maintain accurate records in accordance with Norbury Park’s requirements -To fulfil the Company’s equal opportunities and safeguarding policy at all times, recognising and respecting the diversity of all who work within the Company. -Any other reasonable duties as requested by the Director of Finances Health and Safety -To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to withing your own area of responsibility. -To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times Equality and Diversity -To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace -To be tolerant of differences and use respectful language -Ensure professional standards and boundaries are clear - To treat everyone respectfully The duties and responsibilities above do not represent a full list of those expected of the post holder. It is also recognised that the duties of all posts are subject to change over time. All duties must be carried out in accordance with the Company’s equality and diversity policy, recognising and respecting the diversity of all who live and work at the Company. We reserve the right to amend your duties with notice and where possible we will aim to get your consent. Person Specification- Deputy Care Home Manager Qualifications Essential: -Safer Recruitment Desirable: -Designated Safeguarding Lead, Level 4 -Level 5 Registered Care Home Manager Experience Essential: -At least 2-years experience working with those who have complex needs such as; SEMH, physical aggression, verbal abuse etc. Desirable: -Worked with children from the age of 11-18 Knowledge & Understanding Essential: -Understand that the care home users will always take priority over anything else whilst also recognising and completing essential tasks at the same time. Abilities & Skills Essential: -Good communication skills -Passionate about working with those who have challenging behaviour -Leadership experience Other Desirable: -Hold a UK Driving licence and be willing to get business insurance Job Types: Full-time, Permanent Pay: £37,000.00 per year Benefits: - Additional leave - Company car - Company events - Company pension - On-site parking Schedule: - Monday to Friday - Overtime Supplemental pay types: - Performance bonus Work Location: In person