RECEPTIONIST Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce, and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the Role As Senior Receptionist, you are the first impression of Nora — the face and voice that set the tone for every guest’s experience. You’ll own the door and the book, orchestrating reservations, walk-ins, and guest flow with precision and personality. You’ll create a warm welcome, manage the buzz of arrivals, and make every guest feel like they’re the only one in the room. You’ll work closely with the Restaurant Manager and floor team to ensure the energy of service is seamless from the first hello to the final goodbye. This is a role for someone who loves people, thrives under pressure, and takes pride in making every guest feel special. About You • You’re a natural host — warm, charming, and effortlessly professional, • You thrive in a fast-paced, guest-driven environment, • You’re confident with bookings systems and love the details, • You handle pressure with grace and keep your cool when things get busy, • You have exceptional communication skills and a genuine passion for hospitality, • Be the first point of contact — welcoming every guest with warmth and style, • Manage arrivals, seating, and guest flow throughout the shift, • Anticipate guest needs and special requests, ensuring they feel cared for, • Oversee all bookings, waitlists, and confirmations using our reservation system, • Maximise covers while maintaining a smooth and enjoyable guest journey, • Communicate table status and flow with the floor, bar, and kitchen teams, • Lead and support the host team, setting the tone for professional, welcoming service, • Share guest insights and feedback with the management team, • Help train new hosts and build a culture of hospitality and excellence, • Previous experience as a senior receptionist or host in a busy, quality-focused restaurant, • Strong organisational and multitasking skills, • Polished communication and interpersonal skills, • Tech-savvy and confident with reservation and booking platforms, • A love for hospitality and creating memorable guest experiences, • Professional, reliable, and a natural team player This is for you if... • You love being the person who makes the first impression count, • You believe hospitality starts at the door and never stops, • You want to be part of a team building something exciting from the ground up
Senior Receptionist - Roka Aldwych** ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Senior Receptionist to join our vibrant team at ROKA Canary Wharf. As a key member of our front-of-house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Senior Receptionist are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us. The Benefits To name a few: • World class in-house training; we want you to have all the tools to be the best, • Long service award to show that we love having you around!, • Exciting In-house incentives, • Season ticket loan, • Opportunity to travel the world with our five incredible worldwide brands, • Family meals on shift, • Staff Discount across zuma, ROKA, oblix & INKO NITO, • Cycle to work scheme Be the first to apply!
Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce, and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the Role As Senior Receptionist, you are the first impression of Nora — the face and voice that set the tone for every guest’s experience. You’ll own the door and the book, orchestrating reservations, walk-ins, and guest flow with precision and personality. You’ll create a warm welcome, manage the buzz of arrivals, and make every guest feel like they’re the only one in the room. You’ll work closely with the Restaurant Manager and floor team to ensure the energy of service is seamless from the first hello to the final goodbye. This is a role for someone who loves people, thrives under pressure, and takes pride in making every guest feel special. About You • You’re a natural host — warm, charming, and effortlessly professional, • You thrive in a fast-paced, guest-driven environment, • You’re confident with bookings systems and love the details, • You handle pressure with grace and keep your cool when things get busy, • You have exceptional communication skills and a genuine passion for hospitality, • Be the first point of contact — welcoming every guest with warmth and style, • Manage arrivals, seating, and guest flow throughout the shift, • Anticipate guest needs and special requests, ensuring they feel cared for, • Oversee all bookings, waitlists, and confirmations using our reservation system, • Maximise covers while maintaining a smooth and enjoyable guest journey, • Communicate table status and flow with the floor, bar, and kitchen teams, • Lead and support the host team, setting the tone for professional, welcoming service, • Share guest insights and feedback with the management team, • Help train new hosts and build a culture of hospitality and excellence, • Previous experience as a senior receptionist or host in a busy, quality-focused restaurant, • Strong organisational and multitasking skills, • Polished communication and interpersonal skills, • Tech-savvy and confident with reservation and booking platforms, • A love for hospitality and creating memorable guest experiences, • Professional, reliable, and a natural team player This is for you if... • You love being the person who makes the first impression count, • You believe hospitality starts at the door and never stops, • You want to be part of a team building something exciting from the ground up