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Resident Liaison Officer South London Up to £40,000 plus car allowance Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. Our client are based in South London and they are carrying out internal and external planned maintenance as well as re-cladding projects. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades and cladding installation. Projects are delivered to scattered properties as well as low and high rise tower blocks. . Within this role, day to day duties will include but not be limited too: • To be the point of contact when the client or tenant requires job updates., • Own all complaints and ensure that these are dealt with in a prompt and effective manner, • For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise., • Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it., • Support the help-desk with emails that come in from sub-contractors and client on a daily basis, • Visit tenants when required. My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. This is a great opportunity to join a growing business on a permanent basis. Please apply directly for this role or contact Taylor Johnston for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Resident Liaison Officer – Social Housing Refurbishment\nEaling, West London\nA leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing.\nThe company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects.\nThe Role\nAs Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction.\nKey responsibilities include:\n \n Acting as the main point of contact for residents throughout the refurbishment works\n \n Carrying out resident consultations and pre-start meetings\n \n Keeping tenants informed about programme timelines, access requirements and progress of works\n \n Managing queries, concerns and complaints in a professional and proactive manner\n \n Coordinating access to properties with the site team\n \n Maintaining clear communication and accurate records to ensure a positive resident experience\nThe Works\nThe programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include:\n \n External wall insulation (EWI)\n \n Window replacements\n \n Roofing works\n \n External repairs and energy efficiency upgrades\nRequirements\n \n Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works\n \n Strong interpersonal and communication skills\n \n Ability to build trust with residents and work closely with site teams\n \n Organised with good administrative skills\n \n Full UK driving licence and own vehicle required\nPackage\n \n Generous salary\n \n Car allowance and fuel card\n \n Long-term secured work on a major framework\n * \n Opportunity to join a stable and growing contractor with an excellent reputation\nThis is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London.\nIf you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

We are currently working with a well-established contractor who is seeking an experienced Senior Resident Liaison Officer to support the successful delivery of planned maintenance and refurbishment projects across the Kingston area. This is an excellent opportunity for an established Resident Liaiso

United Living Group, based in Kingston upon Thames, is seeking a Resident Liaison Officer.

We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties Epsom area. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within

This is an excellent opportunity for an established Resident Liaison Officer looking to take the next step in their career, playing a key role in resident engagement, stakeholder management, and project delivery within occupied properties. Senior Resident Liaison Officer (RLO) Salary: Up to £

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework * Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

MONTH TEMP TO PERM OPPORTUNITY - PREVIOUS RLO EXPERIENCE REQUIRED* We're Hiring: Resident Liaison Officer Location: Wirral (Bebington, Bromborough, Pensby, Heswall) Sectors: Social Housing Project Types: Retro-fit scheme Pay rate: £27-30k per year salary (dependant on salary) Duration: 6

Cladding remediation: design and build contracts replacing combustible cladding to residential high-rise buildi.

As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practice

Key Responsibilities: Act as the main point of contact for residents throughout the project Provide clear and regular communication regarding planned fire safety works Arrange access appointments and manage resident queries or concerns Support vulnerable residents and ensure minimal disruption duri

You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Communicate with residents to organise property visits. Regularly visit re

Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, Community Liaison Officer. Resident Liaison Officer / Tenant Liaison Officer. Resident Liaison Officer / Tenant Liaison Officer.

The Resident Liaison Officer and Project Assistant is the first port of contract for general queries and resident liaison. Resident Liaison Officer and Project Assistant. Act as a Resident Liaison Officer for our sites building occupants, producing updates in line with the project plan, organising a

Are you an experienced Resident Liaison Officer / Tenant Liaison Officer looking for a new role which will take you a bit further afield?. Previous experience as a Resident Liaison Officer / Tenant Liaison Officer is essential. Skilled Careers have partnered with a leading main contractor that works

We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team.

As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North

As an Apprentice Resident Liaison Officer, you’ll support communication between residents, clients, and our site team — ensuring that everyone is well-informed, supported, and satisfied throughout the delivery of improvement works and building projects. Assist the Resident Liaison Officer and si

Regen Solutions is seeking a Resident Liaison Officer to join their team in East London, focusing on delivering social housing refurbishment projects. This role involves maintaining positive relationships with residents and ensuring smooth project delivery. The successful candidate will have experie

We are hiring for a temp-to-perm Resident Liaison Officer for our client. Duties of the ResidentLiaison Officer include:.

A recruitment agency is seeking an experienced Resident Liaison Officer for a temporary position in the United Kingdom. The role involves booking appointments, carrying out surveys, and managing resident complaints.

Resident Liaison Officer (SHDF) | Swindon | £22. Are you a customer-focused Resident Liaison Officer looking to work on the cutting edge of social housing? We are seeking a dedicated RLO to join our team in. Swiftly and professionally resolving any on-site queries or concerns to maintain high resid

We're Hiring: Resident Liaison Officer. Previous experience as a Resident Liaison Officer (RLO) is preferred.

If you are a Resident Liaison Officer and you are interested in this role, please apply with an updated CV or call Rob on: 07733 529 573. Resident Liaison Officer (Social Housing) | Permanent | Amersham, Bucks. I have a great opportunity for a Resident Liaison Officer to join a well-established Soci

Resident Liaison Officer - Social Housing Planned Works. We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance within Social Housing in Dartford and surrounding areas. It will be your responsibility

Fawkes & Reece London is seeking a Resident Liaison Officer for a 6-month temporary to permanent role based in Wirral.

A leading company in the housing sector is seeking a Resident Liaison Officer to assist tenants during major works in Greater London. This role includes responsibilities such as providing advice to residents and coordinating with contractors to ensure smooth communications.

PiLON Ltd in Walton-on-Thames is seeking a Senior Resident Liaison Officer to improve day-to-day operations by supporting the Resident Liaison team.

Velocity Recruitment is seeking an experienced Resident Liaison Officer for a long-term programme in Ealing, West London. This role is crucial for ensuring smooth communication between residents, site teams, and the client, while maintaining customer satisfaction throughout refurbishment works.

Regen Solutions is seeking a Resident Liaison Officer in East London to maintain positive relationships with residents during planned kitchen and bathroom refurbishments. This role requires an experienced individual capable of managing resident communication and ensuring satisfaction throughout the

A property services recruitment firm is looking for a Resident Liaison Officer to work on planned maintenance projects in the Greater London area. The successful candidate will act as a link between tenants and the site team, ensuring quality service and addressing resident concerns.