Accounts & Operations Coordinator
hace 22 horas
Bristol
About Us WildBounds is a Bristol-based DTC retailer specialising in outdoor and lifestyle gear and apparel – a carefully curated edit of the best products for people who live adventurously. Housed & Harnessed is our sister business – a UK distribution company representing a portfolio of outdoor and lifestyle brands including Matador, Nomadix, Sunski, Crazy Creek and others. This role sits across both businesses. The Role At its core this is a hands-on accounts role covering both businesses, and it's yours to run. Most of the work sits with WildBounds – supplier invoices, payments, payroll, pension and Xero. It's a practical, day-to-day role rather than a strategic one: we're not looking for a finance director, we're looking for someone dependable to take responsibility and ownership of accounts. Alongside accounts, you'll work with our forwarders in managing inbound freight for the Housed & Harnessed portfolio of about a dozen suppliers. You'll also handle the practical running of the office. There is no finance team above or below you – you'll work directly with the Managing Director and our external accountant. That means real independence, and the scope to set up how things are done. This is a great opportunity for someone who is organised, commercially curious, and takes pride in doing things properly. This is a full-time position, based at our Bristol office and reports directly to the Managing Director. Premises address is 13 Liberty Industrial Park, South Liberty Lane, Bristol, BS3 2SU. Key Responsibilities • Log supplier invoices and check them against what we received – keeping our records reconciled against supplier statements so nothing gets missed or paid twice, • Raise invoice issues with suppliers, and see those queries through to resolution, • Pay invoices on time across our three facilities – choosing the right one for each (payments above a threshold are released by a director), • Process monthly salaries and freelancer payments, • Manage our NEST pension scheme, including submitting and paying the monthly contribution schedules, • Explain and code transactions in Xero, • For Housed & Harnessed, arrange inbound shipments with our freight forwarders, including requesting quotes, providing instructions and documentation, and tracking progress through to delivery, • Open, sort and action incoming post, and handle the general administrative bits that keep a small business running Requirements Essential • Solid experience managing supplier invoices and payments end to end in a small business or SME, • Confident with Xero, and genuinely good with spreadsheets, • Detail-oriented – you notice when a number is wrong and you care enough to chase it, • Comfortable querying invoices with suppliers and holding a position politely but firmly, • Able to manage and prioritise their workload without close supervision, • Strong written communication skills – you'll be dealing with suppliers and forwarders daily, • Supremely organised with a meticulous attention to detail, particularly when managing data, documents, and follow-ups, • A creative problem solver – resourceful and pragmatic when faced with challenges, • Meets the highest standards of integrity and professionalism Desirable • AAT Level 3 or above, qualified or studying (we'll support study for the right person), • Payroll experience, and familiarity with NEST or another workplace pension scheme, • Experience with imports, freight forwarders, customs documentation or commercial invoices, • Experience working across more than one legal entity, • Exposure to a product or e-commerce business, and an understanding of stock, • A genuine interest in the outdoors and an outdoor lifestyle What we’re offering • Competitive salary of £30,000 - £34,000 depending on experience, • Hybrid working arrangement – 3 days/week in our Bristol office (from 2nd month of employment), • Performance-related bonus, • Annual performance and pay review, • Pension scheme including 3% employer contribution, • 25 days paid holiday (plus the 8 UK bank holidays), • 40% staff discount, • The chance to work with some of the most exciting names in outdoor and lifestyle gear, • A collaborative, close-knit team based in Bristol, • Real opportunity to grow and develop with the business as we scale, • Cycle to work scheme, • Statutory Maternity, Paternity and Sick Pay