London
We are looking for an experienced and motivated Store Manager to oversee the day-to-day operations of our busy food retail store in Paddington. The successful candidate will be responsible for customer service, staff supervision, stock management, and ensuring the store operates efficiently and professionally at all times. Working Hours: Flexible shift pattern, including weekends and public holidays where required. Key Responsibilities • Ensure the store is fully stocked, clean, and presented to a high standard., • Deliver excellent customer service and resolve customer queries and complaints., • Manage and motivate store staff., • Prepare staff rotas and ensure adequate staffing levels., • Monitor sales performance and drive store profitability., • Receive, check, and manage deliveries., • Maintain accurate stock levels and oversee stock rotation., • Operate and supervise cash handling and point-of-sale systems., • Ensure compliance with company policies, food safety, and health & safety requirements., • Manage additional store services such as parcel collections, luggage storage, key services, and courier platforms where applicable., • Maintain high standards of visual merchandising and store presentation., • Report operational issues, maintenance requirements, and performance updates to management. Requirements • Previous retail management or supervisory experience., • Strong customer service and communication skills., • Excellent organisational and leadership abilities., • Experience with stock management and cash handling., • Ability to work in a fast-paced environment., • Good level of spoken and written English., • Right to work in the UK. Desirable • Food retail experience., • Experience managing chilled and frozen products., • Experience with parcel services (Royal Mail, DHL, UPS, Evri, etc.). What We Offer • Competitive salary., • Staff discount., • Training and development opportunities., • Long-term career progression., • Supportive and friendly working environment. If you are a hands-on manager who enjoys leading a team, delivering excellent customer service, and taking responsibility for store performance, we would love to hear from you.
