Swiss German speaking Customer Service Advisor
hace 1 día
London
Job title: Swiss German speaking Customer Service Advisor Salary: £27,350 per annum (+ bonus) Location: Remote, with 1 day per month in the office Contract: Permanent, full-time Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a Swiss German-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office. Responsibilities: • Handle customer enquiries from Swiss German-speaking clients via phone, email, and live chat., • Provide solutions to customer issues, ensuring satisfaction and timely resolution., • Maintain customer records and accurately log interactions., • Work collaboratively with team members and management to improve customer experiences. What We’re Looking For: • Fluent in both written and spoken Swiss German., • Strong communication and problem-solving skills., • Prior experience in a customer service role is advantageous., • Ability to work independently in a remote setting. Shift Pattern: (37.5 hours a week) Monday, Tuesday, Wednesday, Friday, Saturday (11:45 – 20:00) Benefits: • Bonus, • Gym discount, • Life insurance, • Ability to work remote, • Company discount, • Eye tests, • Buy/sell 5 days of holiday a year, • Enhanced maternity/paternity pay And many more! If you're a customer-focused individual with fluent Swiss German language skills, we'd love to hear from you! If interested, please apply or send your CV directly to . Ich freue mich darauf, von Dir zu hören!