We are looking for an experienced service desk analyst with 2 years' experience on support for Microsoft based systems and Cloud services, to be based in the City of London. The starting base salary ...
The Service Desk Analyst will be responsible for providing premium call centre and email support with application related issues and requests. The working hours for the position are 11am - 7pm. The ...
Central London / 5 days per week We're working with an exciting rapidly growing Managed Service Provider that provides specialist Cloud, Network, Infrastructure, and Security solutions to large blue ...
... cause analysis of incidents. This is a great role for you to learn and grow your skills in the wonderful world of Service Desk Support in a scaling a small business. We are a tight-knit and ...
... Service Desk ticket queues • Alerting Senior Analysts and Managers of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior ...
You will provide exceptional customer service in person, via phone and email as appropriate ... Familiar with help desk procedures and change management processes. * Be available across both ...
... respect and service delivery to the in-house client, duties will also include assisting the ... desk moves, computer updates, scheduled maintenance outages and urgent user support matters ...
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is ... Creating and maintaining service desk documentation. Carrying out basic network infrastructure
We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing ... Escalating complex issues to our managed service desk or the CTO. • Hardware Setup: Installing ...
IT Support Analyst Full time, Permanent UAL - High Holborn, London The opportunity Are you an ... IT Service Desk. Youll support both staff and student computers providing a quick response to ...
Service Desk Manager required for a leading financial services organisation in London who are looking for an experienced leader to line-manage a team of eight 1st to 2nd line Support Analysts and ...
Work alongside the Director of Operations to drive improvements in the measurement and analysis of ... The Service Desk Manager is responsible for leading the engineering team (1st Line - 3rd Line
Oversee the resolution of incidents and problems, ensuring timely and effective responses. Analyse ... Experience in a similar Team Leader role, managing Helpdesk/Service Desk engineers. * Previous ...
By leveraging technology, data analytics, insights and strategic consulting solutions, Stagwell ... services, network, operating system, printing, and Internet access problems to our employees and ...
Serving as a reference for the Service Desk/Technical Support Team. * Producing reports for different project/application stages. * Building and maintaining productive relationships with key ...
Deal Desk Analyst Location: Shoreditch (Hybrid Role) Duration: 12 months contract initially Max ... Perform to a specified set of metrics and service levels. * Responsible for adherence to and ...
Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems
The Role As a 2nd Line Service Desk Engineer, you will be a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA whilst providing strategic ...
The Senior Systems Analyst will primarily provide support, guidance, and subject matter expertise ... Provide 1st and 2nd level support using CBRE's enterprise service desk platform - Service Now
... service to the business. The role will provide an excellent opportunity for a talented and ... desk in counterparty relationships and in ensuring quality information flows across the business ...
... class service. We will do this by protecting and growing our core business, amplifying our ... Paid volunteer time to step away from your desk and into the community. * Support to grow through ...
The Support Desk operates on a rota system between 8am and 7pm Monday to Friday. Main Duties * Have ... Drive service improvements, team skill levels, operational efficiency initiatives and client ...
... Analytics, Talent Insights, Woo, and more to supercharge your productivity. * Your manager is the ... A paid 6-week sabbatical after every 3 years of service * Paid period leave, 10 days a year on top ...
Seek and analyze customer feedback at desired intervals and initiate ways to improve the customer ... Strong understanding of Service desk, Deskside support, Unified Command Center * Experience in ...