Host / Hostess
11 hours ago
Chandler's Cross
Skewd is a modern Anatolian restaurant known for its innovative cuisine, vibrant atmosphere, and exceptional service. Located in the stylish setting of The Grove, we blend traditional Turkish flavors with a contemporary twist. We’re seeking passionate and personable team members who want to be part of a unique dining experience. As a Hostess at Skewd at The Grove, you will be the first and last impression for our guests. You’ll play a crucial role in creating a warm, welcoming environment and ensuring smooth front-of-house operations. Ideal candidates are confident, friendly, and enjoy working in a dynamic, guest-focused team.
Key Responsibilities:
Greet guests warmly upon arrival and thank them as they leave
Manage reservations and walk-ins efficiently using the booking system (Sevenrooms)
Maintain waitlists and coordinate table assignments with floor staff
Provide guests with accurate wait times and manage guest expectations
Ensure the reception area is tidy, organized, and reflects Skewd’s high standards
Communicate effectively with the front-of-house and kitchen teams
Assist in administrative tasks such as answering phones, confirming bookings, and special guest requests
Provide exceptional service and resolve any issues with professionalism and poise
Requirements:
Previous experience as a Host/Hostess or in a customer-facing role is a MUST.
Excellent interpersonal and communication skills
Strong organizational abilities and attention to detail
Comfortable using booking/reservation systems
Professional appearance and demeanor
Ability to stay calm under pressure in a fast-paced environment
Must be available to work evenings, weekends, and holidays as required Perks & Benefits:
Competitive pay + tips
Staff meals on shift
Training and development opportunities
A supportive and vibrant team culture
Career progression within the Skewd restaurant group